How China’s biggest retailer scales its supply chain for a $24.7bn shopping festival peak
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With Guest Speaker: Lori Chao, Director International Communications, JD.com Priyanka talks to Lori Chao, Director of Intl Communications at JD.com and former Wall Street Journal Supply chain reporter on what it takes for China’s biggest retailer to be prepared for their 618 anniversary sale which just last week raked in $24.7bn over two weeks! Lori talks about the various processes and technologies – including robots, drones, AI, VR, blockchain and fully-automated warehouses – they are rolling out to sustain more and more increasing demand. She also talks about what the key changes in the supply chain industry will be over the next 5 years. As if all this isn’t intriguing enough, Google has just announced last week a $550mn investment in JD.com. Questions Lori answered: Introduction to JD.com What is the 618 anniversary sale and how big is it? How do you market this, and more importantly, how do you plan for such a big demand? What’s the margin of error? How do you scale up your supply chain to meet such…