Cindy Miller of UPS on Solving for the Talent Gap, Truck Driver Shortages and More
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Today I’m in conversation with Cindy Miller of UPS. In October of 1988, so 30 years ago, Cindy started out as a package car driver and delivery person for UPS. And today, she is the President of Global Freight Forwarding at UPS. Talk about racing up the ranks! Cindy is obviously a celebrity in the supply chain world but what makes her truly amazing is her approachability and candor – and if it’s not already obvious, I’m a huge fan! I’m really excited to talk to Cindy today about various topics such as the biggest challenges in freight forwarding, how do we bridge the talent gap in logistics, how do we solve for the truck driver shortages and what kinds of innovative partnerships we need to forge going forward. Questions Cindy answered: Let’s start with an introduction to yourself and your role at UPS. What are some of the biggest challenges in freight forwarding today? What keeps you up at night? With logistics going digital, there seems to be a big talent gap in the industry. How do we solve for that? What…