What is the best way to keep yourself out of trouble when it comes to disputes with customers? Fix the problem before it happens! The use of contracts and design specs can change the way you and your client think about things like payment, agreements, the way you receive content and more. Keys to the Game: Some tool keys in Adobe applications: Crop Tool (in Photoshop): c Pen Tool (in Photoshop, Illustrator, InDesign, Flash): p Text Tool (in Photoshop, Illustrator, InDesign, Flash): t Rookie Mistake Tip: Try not to hang back in the shadows. If a problem needs to be addressed with a client, don't be afraid to assert yourself.Its the only way to get things done. Links from todays show: NEW job section on RD Forum In the Bullpen: Sitepoint This Episode included music by: The Loved Ones