015 Yanique Grant: Revolutionizing The Customer Experience
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November 13, 2017
Yanique Grant is the founder of Professional Training and Occupational Services Inc., where she helps companies to craft their customer experience to create raving fans. She is also the host of the Navigating The Customer Experience podcast where you’ll find out about transforming your company’s customer experience In this episode: - How customer experience and employee culture are linked; - The best form of advertising; - Turning a negative and explosive situation into an opportunity; and more.