ITIL and DevOps with Akshay Ananad and Kaimar Karu
ITIL and DevOps together? Yes! While at the DevOps Enterprise Summit in London, Richard sat down with Akshay Ananad and Kaimar Karu of AXELOS to talk about how the DevOps practices apply to service management. ITIL was born in a slower time for IT, but the core axioms are still relevant - you just need to focus on service rather than technology. The conversation also goes to including your service management folks in the conversations around software, the same way that operations, infosec and bizdev need to be involved. Devops is all about service, and so is ITIL!