Metric: the UX Design Podcast

Metric: the UX Design Podcast
Practical service and user experience design strategy.

71: Spark Joy
Mar 18 • 33 min
In this episode of Metric: the UX Podcast,we talk about how we deal with signal overload and notification fatigue in our design work (and in life), and our strategies for staying sane in a super neurotic discipline. Follow Metric: the UX Podcast on…
70: What UX Can Learn from Ouija Boards
Mar 11 • 30 min
In this episode of Metric: the UX Podcast, we investigate what ouija boards and World War 1 teach us about design solutions, that innovation lies in not immediately thinking that the problem can be solved by an app. Follow Metric: the UX Podcast on…
69: Questions UXers should ask in Job Interviews
Mar 4 • 32 min
In this episode of Metric, we talk about questions UXers should ask during job interviews, and what about that interview or organization are red flags. In the gloss, look for chatter about the origins of our usernames, how to pronounce “schoeyfield”…
68: Thirsty UXers
Feb 18 • 29 min
In which our heroes have an existential crisis
67: French Creek Freddie
Feb 11 • 31 min
What can regional ground hogs teach us about UX design? In this episode of Metric, we talk about designing services and products that have a demonstrable need. Hear everything you ever wanted to know about about projects that never get off, the shelf…
66: The Persona Zoo
Feb 4 • 33 min
In this episode of Metric, we pick up where we left off in 65: Mazes and Monsters and hit the user archetypes known as whales, fish, and barnacles - the persona zoo! We start with a travelogue about visiting creepy Facebook in Menlo Park. Eventually…
65: Mazes and Monsters
Feb 4 • 41 min
There are no hippos in the user experience
64: Fitness and Gamification (?) - and Goth LARPing
Jan 22 • 30 min
How do you title this episode? Tim Broadwater and Michael Schofield expertly tangent between fitness, gamification of health, tabletop games, Follow Michael on Twitter: @schoeyfield Follow Tim on Twitter: @uxbear Support Metric on Patreon to…
63: Measure the Future
Oct 8, 2018 • 37 min
Jason Griffey on ethically designing a service to heatmap physical spaces that respects users’ privacy - on open software, to boot. Jason Griffey is a librarian, technologist, consultant, writer and speaker, an Affiliate Fellow at the…
62: Service Design and User Experience Design
Apr 30, 2018 • 8 min
Service design is the practice and the user experience is its metric
61: Personal Information in the name of “User Experience” with Donna Lanclos
Mar 26, 2018 • 32 min
In this episode of Metric: The User Experience Podcast, Donna Lanclos - an unaplogetic anthropologist and folklorist - talks about the ethics of gathering personal data in the name of good UX, and how that’s incredibly complicated to justify. We chat…
60: The Worth of UX Certification to Tim Broadwater
Mar 5, 2018 • 30 min
In this episode of Metric: The User Experience Podcast, I chat with friend-of-the-show Tim Broadwater, a UX Master Certificate recipient, about the value of User Experience Certification, or even that of a more traditional route through college. This…
Writing for the User Experience with Rebecca Blakiston - A LibUX Webinar
Jul 10, 2017 • 1 min
Join Rebecca Blakiston — author of books on on usability testing and writing with clarity; Library Journal mover and shaker — as she talks shop and makes the case for content strategy, using active and authentic voice, removing…
On design in user stories and user experience departments
Apr 24, 2017 • 20 min
One more over coffee edition of Metric before a string of interviews to round-out the month of April. In this episode: What role does photoshop play in UX? Should “design” be part of a user story? What are the necessary technical…
Over Coffee: Ugh, UX Ph.D’s
Apr 19, 2017 • 25 min
This episode of Metric is a little special: no guests, no post, just loaded questions and loaded answers. In the actual recording I was thinking about calling it “coffee break,” but I over-thought this and now feel like that suggests it’s a super…
Andy Priestner
Apr 9, 2017 • 29 min
Andy Priestner is a global trainer and consultant on user experience, leadership, social media, and LEGO Serious Play. He’s the originator and chair of UXLibs, among many things a best-in-show UX conference, as well as the title of the book he edited…
Personas, Jobs to be Done - oh, and LITA
Mar 21, 2017 • 18 min
Recently, LITA embarked on a big persona-making project in order to better align their services to the needs of their members, the results of which they just revealed. This provides a solid talking point to introduce conceptual problems with…
The Accessibility Tree
Mar 15, 2017 • 28 min
If you thought your grip on web accessibility couldn’t get any looser, let’s talk about the Accessibility Tree. This is a hostful episode Amanda and Michael.
Trey Gordner and Stephen Bateman from Koios
Feb 27, 2017 • 23 min
This week on Metric we are joined by Trey Gordner and Stephen Batemen from Koios, who are designing services that amplify the discoverability and searchability of libraries with real emphasis on the end-user experience. We chat about startup…
Your front end is doomed
Feb 22, 2017 • 33 min
with Emily King
LITA Persona Task Force
Feb 13, 2017 • 7 min
This week Amanda L. Goodman (@godaisies) gives you a peek into the work of the LITA Persona Task Force, who are charged with defining and developing personas that are to be used in growing membership in the Library and Information Technology…
When Native Apps are Unethical
Jan 17, 2017 • 28 min
This episode of Metric is very much a companion to last week’s post on consciously infusing the ethics of the organization into design decisions. There is an opportunity for institutions that are positioned — either actively or by reputation —…
The Nintendo Switch
Jan 9, 2017 • 37 min
Even if you’re not much of a gamer, the modular design of the Nintendo Switch is super compelling. What you see in its reveal is an experience that moves not just between your living room screen and your backpack, but one that adapts to different…
Links Should Open in the Same Window [Redux]
Nov 20, 2016 • 11 min
Hey there. Michael Schofield here - thank you so much for tuning in to another Metric - a pretty good podcast about design and the user experience. This episode is a redux! I just recently updated the most popular post I’ve ever written called…
The Election as a Design Problem
Nov 14, 2016 • 30 min
Can we talk about the voting process as a user experience problem? Our — the LibUX — approach to the user experience is that UX is a metric, a plottable, predictable, and improvable measurement of the end-user’s cumulative experience of your…
On Burnout
Nov 6, 2016 • 35 min
On this episode of Metric, a podcast about design and user experience, guests Camille Thomas, Charles Villard, and Tim Broadwater join panel-up with Michael to kvetch and commiserate about burnout - oy.
The Coffinettes
Nov 1, 2016 • 21 min
Each Halloween I get a little nostalgic for the best Halloweens I had ever had back when I was a punk rocker. Join me — your pal, Michael Schofield — in this special Halloween episode where I reminisce a little bittersweetly and dig-up old…
A Thorough-as-hell Intro to the Kano Model
Oct 17, 2016 • 21 min
The Kano Model is a tool for visualizing the relationship among features in a meaningful way. It’s awesome. You’ll need to use your imagination a bit, but stick with it: it’s — and I totally mean this — the most useful UX method ever.
Library Usage and Trends
Sep 27, 2016 • 33 min
In this episode I’m joined by not one but two (!) guests. Carli Spina (@carlispina) and Emily King (@emilykingatcsn) come on the show to talk about the 2016 Library Usage and Trends Report published earlier this month by the Pew Research Center.
Carousels Are Okay
Sep 19, 2016 • 11 min
What’s up! Let’s make some enemies and defend the use of carousels on behalf of actually good user experiences - maybe. Thank you for your kind reviews! Your brief reviews wherever you listen to LibUX make it easier to discover it.
Mark Dodgson Talks about Bluespark’s Awesome Process
Sep 14, 2016 • 23 min
The very cool Mark Dodsgon from Bluespark joins me for this week’s episode! Bluespark is the team behind many a library website, including Indiana University Libraries, which I wrote about recently. I pretty much just let him talk about…
Crafting Websites with Design Triggers (Repeat)
Aug 28, 2016 • 32 min
Hey, listeners! This week’s episode is an oldie but a goodie. I used all my available storage on libsyn for August being so on point with this weekly show, that I can’t upload anything new until the first full week of September. So,…
Library Service Design with Joe Marquez
Aug 22, 2016 • 48 min
In their January design trends episode, Michael and Amanda guessed that this year would begin the library service design zeitgeist wherein seven months later ALA published Library Service Design, written by Joe Marquez and Annie…
Circulating Ideas #99 - Cecily Walker
Aug 16, 2016 • 33 min
Circulating Ideas’ host Steve Thomas generously allowed us to share the audio! We were stoked to guest-host. Guest hosts Michael Schofield and Amanda L. Goodman from LibUX chat with Cecily Walker from Vancouver Public Library. Cecily…
042 - Answer to the Ultimate Question
Aug 8, 2016 • 39 min
Amanda and Michael catch up after a summer apart.
041 - Steve Thomas Bears Witness
Aug 3, 2016 • 29 min
Fresh from a Summer’s hiatus, this week on LibUX we — Amanda and Michael — talk shop with Steve Thomas, host of the popular podcast Circulating Ideas, about the process and grind of podcasting, metrics, quality, and monetization. Michael…
W3R - Thursday, June 9
Jun 9, 2016 • 8 min
It is Thursday, June 9th. You’re tuned in to W3 Radio (MP3), your weekly newscast about the world wide web in under ten minutes.
040 - Tim Broadwater, UX Architect
Jun 6, 2016 • 38 min
Tim is an artist and front-end developer, presently the UX Architect at West Virginia University Libraries and several times certified by the Nielsen Norman Group. He’s written two articles for LibUX ( “Value vs. Feasibility” / “Why am I doing…
W3R - Thursday, June 2
Jun 2, 2016 • 7 min
Progress toward HTML5 DRM continues; whether Trust API is the end of passwords; the Internet of Things is way big; internet giants pledge to remove hate speech and promote “independent counter-narratives” #bigbrother; Chrome 51 updates; people use ad…
039 - Jean Felisme
May 30, 2016 • 33 min
Jean Felisme is an entrepreneur, speaker, WordCamp Miami organizer, and developer at the School of Computing and Information Sciences at Florida International University. I’ve known Jean Felisme for awhile through WordCamp Miami. We see each…
Promo for W3 Radio
May 29, 2016 • 0 min
Do you need your web design news right now in ten minutes or less? Well it’s just your luck that soon I Michael Schofield am starting a new podcast W3 Radio - bite sized best-of the world wide web. You’ll soon be able to tune in…
038 - Tim Spalding
May 17, 2016 • 28 min
Tim Spalding (LibraryThing and TinyCat) is on this episode of the podcast in which we are critical of library software, libraries’ relationships with vendors, designing and developing TinyCat, and much more.
037 - [Terrifying] Voice User Interfaces with Jason Griffey
May 9, 2016 • 33 min
3:34 – There is a Revolution Ahead and it Has a Voice What if we didn’t need to learn arcane commands? What if you could use the most effective and powerful communication tool ever invented? This tool evolved over millions of years and…
036 - Penelope Singer
Apr 13, 2016 • 30 min
Michael talks shop with Penelope Singer (@pushingvision) — an awesome UI designer at a major vendor — about cross-platform and cross-media brand, animations, material design, cats, and anticipatory design.
035 - Lisa Rabey
Mar 7, 2016 • 35 min
Amanda and I interview Lisa Rabey ( Twitter ) ( Journal ) about how the trials of the job hunt for library technologists are exacerbated by employers’ unrealistic expectations for unicorns — full-stack engineers* who work the reference…
034: How “UX as a Measurement” Leads to “Service Design”
Feb 29, 2016 • 20 min
You might remember that in our 2016 Design Predictions episode, my number one was that we are going to see an explosion of “Service Design” in writeups, job descriptions, and the like. I hadn’t really heard about Service Design until…
“So, exactly how goth is the user experience?”
Feb 25, 2016 • 11 min
The third episode in our new question-and-answer bonus series raises more questions than anything. Meg Ecclestone stumbles into a blooper reel. We hope you enjoy. 0:32 – “I worry about the state of virtual reality for…
“Why are library websites so hard to get right?”
Feb 11, 2016 • 9 min
The second question asked in our new question-and-answer bonus series. Meg Ecclestone and Michael Schofield talk about the plight of library web design.
A UX Shop for One with Stephen Francoeur
Feb 7, 2016 • 31 min
Stephen Francoeur is among the first user experience librarians and in this episode he shares his insight about thriving as a one-person UX shop. We talk about organizational buy-in, how best to pitch and communicate UX work, as well as a super…
What can libraries learn from the FANG playbook?
Jan 25, 2016 • 17 min
We read “The FANG Playbook” on Stratechery by Ben Thompson, which inspires some thoughts about the opportunity for libraries to exert control over the user experience and their negotiations with vendors, because libraries supply the commodity…
“What research techniques and tools are actually used in library UX work?”
Jan 18, 2016 • 14 min
In a new question-and-answer bonus series, Meg Ecclestone and Michael mull over one user experience topic at a time. This week, “what research techniques and tools are actually used in library UX work?”
2016 Trends for Library Web Design
Jan 11, 2016 • 26 min
Our first podcast of the new year kicks off with our predictions for trends in library web design. We’re stoked to see how we tally-up at the end of the year. 1. 2:19 - “Service Design” will be the new “User Experience Design”2. 4:39 - the…
The Future of WordPress is JavaScript
Dec 21, 2015 • 28 min
Amanda and Michael talk about what it means now that the architecture for making API endpoints easier was added to WordPress 4.4 alongside the announcement of Calypso, the JavaScript front-end of WordPress-dot-com websites. Also, we mull over how…
Brianna Marshall and Cameron Cook
Dec 14, 2015 • 38 min
Brianna Marshall and Cameron Cook talk content strategy, humor, LITA Forum, and the redesign of Research Data Services at UW-Madison.
Oct 21, 2015 • 27 min
Okay, so, ebook readership is fine regardless of misread data about its doom, but as of 2015 it still has yet to pull meaningfully away from print. Amanda and Michael talk about the negative impact of poor user experience on business - except for one…
20 Questions
Oct 5, 2015 • 26 min
Michael was grilled by #LIS3267 about what it’s like to do web design, the future of libraries, maintaining work / life balance in a highly disrupted field, and other slightly neurotic grad-student things. Here are some of the gems and…
WordPress for Libraries with Chad Haefele
Aug 31, 2015 • 33 min
Chad Haefele joins Amanda and Michael to talk about his book WordPress for Libraries, usability testing using tools from Optimal Workshop, and the inglorious fate of Google Wave. Find show notes and more podcasts and articles like…
Anticipatory Design
Jul 13, 2015 • 26 min
Is the future of design the elimination of choice?
The User Experience (Part Two)
Jun 23, 2015 • 27 min
This is the second part to a talk given June 3, 2015, called The User Experience (here’s part one!). Show Notes and Snippets What is a “heuristic evaluation”? The Truth about Carousels and Other Antipatterns by me —…
The DELIGHTful Episode
Jun 15, 2015 • 29 min
The DELIGHTful Episode was the second we ever recorded, but otherwise lost until recently. We read Jim Shamlin’s “Satisfaction, Delight, Disappointment, and Shock.” We talk about inspiring delight through customer service and novelty. Other gems: we…