Navigating Change: The Podcast from Teibel Education

Navigating Change: The Podcast from Teibel Education
Navigating Change is a platform for understanding the complex and uncertain waters of change in higher education. Each week, Howard Teibel, Pete Wright, and guests dissect issues facing institutions and teams in transition and offer solutions for the most troubling process challenges

Building Momentum, Trust and Commitment around Strategic Planning
Oct 29 • 38 min
This week on the show, RISD’s Taylor Scott joins Howard Teibel and Rebeka Mazzone as the three share their perspectives on marshalling the enthusiasm of resources while building a future based on realistic financial goals.
Becoming part of the solution with Roger L. Martin
Sep 19 • 37 min
Revisiting our conversation with Roger L. Martin on an important message from our conversation back in 2015: What does it mean to be a part of the solution, not part of the problem?
The Nature of Requests
Sep 3 • 28 min
This week on the show, we’re going to explore the nature of requests, how to engage as a listener in those conversations and a powerful alternative to merely accepting or declining what one asks of you: the counteroffer.
Learning to Invent the Future Together
Aug 7 • 13 min
How do you build a culture of creativity and innovation? It starts with uncovering the unseen forces that keep a team from excelling, including fear of failure, lack of candor, and unwillingness to put aside individual needs.
Making Offers to Spur Innovation with Peter Denning
Jul 23 • 42 min
Peter Denning returns to the show this week to talk about innovation. But this most likely isn’t the innovation discussion you’re expecting.
Goodwill is not a Skill Set: Dr. Menah Pratt-Clarke on shifting our approach to the dialog on diversity and inclusion on campus
Jul 9 • 33 min
Dr. Menah Pratt-Clarke joins Howard Teibel on the show today and what starts as a discussion about the role of diversity and inclusion in the education environment turns quickly to our waning collective skill in truly engaging in difficult conversations —…
The First Team: Being on the same page as your leadership team
Jun 28 • 28 min
Who is your first team? According to Patrick Lencioni, the first team asks you to rethink your relationship with your peers, and the costs and opportunities of that come with that adjustment. This week on the show Howard Teibel introduces the first team…
The research speaks: You’re probably burned out, and you’re not alone
Jun 11 • 31 min
Dr. Kate Newburgh joins Howard Teibel to share her experience studying burnout and her effort to help high-burnout organizations to create human-centered cultures that are more resilient and healthy.
Worlds Opening: Learning to engage in conversations about a future we can’t predict
May 28 • 29 min
This week on the show, we’re presenting a few of the significant shifts that have come as the result of new worlds opening. In the process, we highlight clear areas of opportunity for developing our skills in the conversation.
Lessons in vulnerability and candor with Howard Teibel and Lampros Fatsis
May 14 • 16 min
This week on the show, we invite our colleague Lampros Fatsis to explore our Group Coaching program and share lessons learned in personal transformation.
Moving Mountains: Provoking Change in Higher Education with Carol Mullaney and Brent Ruben
Apr 30 • 42 min
Carol Mullaney and Brent Ruben join Howard for a conversation on change, provocation, and the evolving macro conversation that comes as we continue to learn to lead change in higher education.
Exploring WACUBO’s 2019 Annual Conference with Ruth Johnston — Walking the Talk and Dealing with Overwhelm
Apr 16 • 23 min
UW’s Ruth Johnston joins Howard this week for a conversation on resilience and overwhelm, and gives us a preview of things to come at the WACUBO Annual Conference in Vancouver coming next month
Educational Procurement’s Emerging Frontier — NAEP’s Krista Ferrell embraces community and change
Mar 26 • 19 min
NAEP executive director Krista Ferrell hasn’t been on the job long. But she’s already helping to guide the institution in bold new directions in educational procurement leadership.
The New Normal is Normal Now with NBOA President Jeff Shields
Mar 12 • 40 min
On the eve of NBOA’s 2019 Annual Meeting, President and CEO Jeff Shields joins Howard Teibel for a wide-ranging conversation on the state of change and leadership.
Disrupting the Permanent Present with Anouar Majid
Jan 10 • 37 min
When most of us think of disruption in our institutions, we think of turnover, upheaval, cuts, a future state in which change to the status quo has the potential to negatively impact the team. Our guest this week has a different perspective.
Thinking with your heart, feeling with your brain — Sustainability in Higher Education with Gil Friend
Nov 29, 2018 • 37 min
Our guest this week occupies a unique leadership position in the field of sustainability and brings a perspective that can help us change the way we take part in sustainable leadership.
From Ladders to Drones to a Culture of Authentic Collaboration
Oct 30, 2018 • 20 min
Howard spoke with two CIOs from Univeristy of Colorado: Larry Levine, who leads the Boulder IT organization, and Scott Munson, who runs the System IT group. Their conversation focused on how the two are cultivating a culture of increased collaboration,…
Cultivating Emotional Resiliency
Oct 16, 2018 • 21 min
This week on the show, we’re talking about emotional resiliency, a rarely discussed construct for education leaders. Learning how to show up as emotionally resilient is the backbone to navigating uncertainty and leading others to a future that addresses…
The Best Story Wins in Film … and Higher Ed
Oct 2, 2018 • 38 min
Former Pixar story artist Matthew Luhn believes the same craft and skill that he honed over 25 years telling stories for Pixar and The Simpsons can be put to work for the rest of us. For Matthew, anyone seeking to inspire movement and change can do just…
The Secret to Influencing your Most Critical Audience
Sep 18, 2018 • 21 min
It’s natural to want everyone around you to be happy with your newest idea. In an ideal world, you’d communicate what you want, everyone on your teams would align and we’d all go home at 5 and relax with our feet up. That’s not going to happen.
Are you Building a Resilient Higher Ed Culture? — FAEF Leadership Panel 2018
Aug 23, 2018 • 58 min
Howard Teibel moderated a panel of three financial officers at the NACUBO 2018 Annual Meeting to hear the stories from private and public institutions who are empowering members of their campus community to play a key role in driving innovative change.
What a higher ed conference can teach us about provocation, storytelling, and staying engaged as we age
Aug 9, 2018 • 20 min
Last month, I had the opportunity to have my perspective tested. As someone that works in higher education, you might think that’s not much of a novelty. On the contrary — none of us is immune to cemented positions and calcified opinions. The NACUBO 2018…
The Power of our Stories and the Leaders who Write Them — NACUBO 2018 Annual Meeting
Jul 10, 2018 • 14 min
Howard is heading to Long Beach to take part in the NACUBO 2018 Annual Meeting. His work there will focus on business officers as leaders — those new to the role and seasoned alike — and the power of the stories we write to define the course of our…
“The Beginner’s Creed”: What does it mean to be a beginner?
Jun 7, 2018 • 31 min
Peter Denning joins us today in a conversation about what it is to be a beginner and the power of facing our moods of discomfort and confusion that mark being a beginner. He shares with us his own journey along with his learning about mood and how to move…
USF Provost Don Heller on Preparing for the Unthinkable: After Michigan State
May 22, 2018 • 27 min
Dr. Don Heller joins us today to talk about his unique perspective on both the Penn State and Michigan tragedies as we try to come to terms with how we as leaders in education can better prepare our institutions for the worst case scenario — a scenario…
An Evolving IT Story @Colorado.Edu
May 8, 2018 • 32 min
The information technology office is changing. No longer a simple service center to keep your laptop humming, today’s IT office offers a striking portfolio of tools to help solve problems across the organization, provided leaders learn how to effectively…
Plymouth State President Donald Birx Faces Transformation Head-on in Clusters
Apr 5, 2018 • 38 min
Plymouth State University is making a dramatic shift, moving from a traditional university structure to a cluster-based model, which will give students a new combination of education and engaged scholarship necessary to compete successfully in an…
Breaking the Curse of the Self-Delusion with Bentley’s Gloria Larson
Mar 20, 2018 • 20 min
Bentley President Gloria Larson is back this week to continue our conversation on hybrid learning, the work she and her team are leading at Bentley, and lessons from her book, Prepared U: How Innovative Colleges Drive Student Success.
Preparing Grads for the World Beyond the Walls with Bentley President Gloria Larson
Mar 6, 2018 • 23 min
Bentley University President Gloria Larson returns to Navigating Change this week to share the story of her new book, “Prepared U: How Innovative Colleges Drive Student Success.”
Building Your Culture from the Bottom Up — The Operations Review
Jan 25, 2018 • 27 min
This week on the show, Howard Teibel leads us through a campus-wide process that can build this kind of emotional resiliency. Reducing costs, creating efficiencies, and generating revenue is not just about our financial picture. It’s about engaging our…
Developing the Skills of the Life-long Learner with Grant Lichtman
Dec 12, 2017 • 14 min
This week, we bring you part two of our conversation with Grant Lichtman, author of Moving the Rock: Seven Levers WE Can Press to Transform Education. In today’s show, Howard and Grant explore important questions for our K-12 and higher education leaders.
Facing Our Future from the Inside Out: WACUBO Leadership Symposium
Nov 28, 2017 • 17 min
Today on the show, we’re thrilled to welcome Lisa Frace of WACUBO, joining us to share WACUBO’s efforts to further change in our field through research into how the field is evolving, and how we can better prepare tomorrow’s finance leaders today.
Reimagining Budget & Planning at EACUBO 2017 Annual Meeting
Nov 15, 2017 • 66 min
Once again this year, EACUBO and its members outdid themselves in building and hosting the 2017 Annual Meeting in Pittsburgh. As a part of the event, Howard Teibel was asked to facilitate a panel of three esteemed panelists for a conversation on…
Grant Lichtman on ‘Moving the Rock’ and Schools’ Struggle with Identity
Oct 24, 2017 • 16 min
Grant Lichtman returns is back on the podcast today to share the story of the research toward his latest book and his work understanding the nature of change in education today.
Finding Your Calling — Part 2
Oct 10, 2017 • 17 min
In our last episode, we shared the first half of our conversation on finding your calling, recorded on a shady porch at The Chautauqua Institution in New York. This week, we’re picking up where we left off with a few quick but important observations.
Finding your Calling — Part 1
Sep 26, 2017 • 19 min
Howard and Pete get to share some rare face-to-face time in this conversation coming to you from a shady porch at The Chautauqua Institution in New York. As a recap of some of our recent interviews, we’re discussing the role of facing our failures,…
Breaking Down Barriers with University of La Verne President Devorah Lieberman
Sep 5, 2017 • 10 min
This week on the show Howard Teibel sits down again with University of La Verne President Devorah Lieberman. Her stories today serve as milestones in the journey of change leadership and examples of the pivot in leadership that comes with a shift in…
Challenging our Blindspots — Moods, Assessments, and Assertions with Author Gloria Flores
Aug 22, 2017 • 32 min
This week, we welcome Gloria Flores to the show, co-founder and President of Pluralistic Networks. In her work, Gloria is committed to developing innovative ways for people to learn to collaborate, to listen, to build trust, and to build value for each…
The Learner as Teacher – Finding the Future of Teaching in Meat with Berkeley Prof. Ricardo San Martin
Aug 8, 2017 • 31 min
Berkeley Professor Ricardo San Martin joins us for a conversation about teaching. What does transformational teaching look like and what does it mean to present the teacher as learner?
Gates Foundation’s Daniel Greenstein on Equity, Sustainability, and the Road to Opportunity
Jul 25, 2017 • 43 min
Dr. Daniel Greenstein serves as director of Education, Postsecondary Success in the United States Program, for the Bill and Melinda Gates Foundation. Before joining the foundation, Greenstein was Vice Provost for Academic Planning and Programs at the…
Finding Solutions Beyond the Higher Ed Silos
Jul 11, 2017 • 11 min
Howard Teibel has joined the line-up of presenters at this year’s Administrative Management Institute at Cornell University. This week on the show, Howard shares the inspiration for his presentation, Creating a Culture of Innovation & Creativity.
There’s No Silver Bullet for Financial Sustainability with University of La Verne President Devorah Lieberman
Jun 27, 2017 • 15 min
This week on the show Howard Teibel sits down again with University of La Verne President Devorah Lieberman. Today, President Lieberman shares insights into the planning process with background on the University’s 2020 plan, forecasting 30-year career…
Fight the Drift to Day 2
Jun 13, 2017 • 17 min
“Jeff, what does Day 2 look like?” That’s the first line of Jeff Bezos’ 2016 letter to shareholders, a question from a staff member at an all-hands meeting in which he describes a transformation that organizations can find themselves undertaking without…
How your mood impacts your work, your team, and your institution
May 30, 2017 • 12 min
We’re talking about mood today. Now, a discussion of mood may sound strange for you and your academic or administrative team to be paying attention to. It’s far from strange and we’re going to make the case that being receptive to your mood and those of…
Creating the Intentional Campus Climate with CSU’s Katy Rees and Jennifer Williams
May 9, 2017 • 21 min
One of the realities of complex human organizations is that culture is _emergent_, that we put teams and departments and structures in place and then we hope. Whatever sort of campus culture that comes out of that cocktail is what we’re stuck with. Our…
Major in a Mission — Lessons in the Future with University of La Verne President Devorah Lieberman
Apr 11, 2017 • 13 min
Devorah Lieberman’s tenure at La Verne and her approach to leadership is defined by a guiding principle: that students select a major not based solely on their interest in a specific discipline, but in a mission, a guiding cause that reflects the mark…
Looking to the Business Model for True Innovation with Rick Staisloff
Mar 21, 2017 • 31 min
This week on the show, founder and principal of rpkGROUP, Rick Staisloff, joins Howard Teibel for a conversation on leadership from the outside in. As seasoned consultants to higher education, the two address how to affect the way leadership sees…
Next Gen Learners? Educators Must Adapt says Futurist Elliott Masie
Mar 7, 2017 • 28 min
“The biggest mistake we make is that we think the best subject matter experts will be the best teachers,” says our guest, Elliott Masie. He’s head of the Masie Center, a think tank focused on how organizations can support learning and knowledge in the…
Climbing the Arc of Change in Independent Schools with NBOA’s Jeff Shields
Feb 21, 2017 • 24 min
Friend of the show Jeff Shields is back to talk about building monumental change in independent schools as a preview of the 2017 NBOA Annual Meeting in Washington D.C. As President and CEO of NBOA, Jeff’s charter is to lift business officers beyond the…
Finding Inspiration on the Outside — Bringing Innovation to Higher Ed
Feb 14, 2017 • 21 min
You never know where good ideas are going to come from. We take it as axiomatic that inspiration comes from synchronicity, and too often we leave it at that, relegating the best ideas to the whimsy of luck.
Fixing the Flaws in the Academic Business Model with Bill Massy
Jan 31, 2017 • 32 min
Howard Teibel recently sat down with noted educator and prolific writer Dr. Bill Massy talk about our changing perception of universities as complex human systems. The advanced modeling work that Dr. Massy has over his distinguished career has helped…
Finding the Courage to Make the Toughest Decision
Jan 17, 2017 • 15 min
Today on the show we present a conversation on one of the toughest components of managing an exceptional team: letting go of those who no longer perform to expectations. Dr. Robert Johnson, Dean of Rutgers New Jersey Medical School, joins us to talk about…
Going Over the Falls with CU’s Larry Levine
Dec 20, 2016 • 13 min
Larry Levine, who serves University of Colorado as associate vice chancellor and CIO, joins us today to tell a story that will help drive our conversation on building exceptional teams. It’s a metaphor that helps to frame change in an organization through…
Stack Your Bench — Succession Planning in Higher Ed
Dec 6, 2016 • 21 min
Succession planning — the way most of us do it — doesn’t work. Face it: the last thing that today’s leaders want to do is plan their exit while they’re still 100% invested in doing today’s work. And that’s why this topic is so important: it is precisely…
Getting Rid of Dead Weight
Nov 15, 2016 • 17 min
This week, we’re talking plainly about a subject that most leaders typically bury in metaphor. You might be organizing seats on your bus, or trying to put the right tools in your shed. Whatever the creative euphemism, you’re talking about your people.…
Solving Student Housing Woes through Public-Private Partnership
Nov 10, 2016 • 15 min
The Public-Private Partnership is proving to be one of the more compelling solutions to complex financing challenges on campus, and if you’re not up to speed, you should start asking questions. This week on the show, Marcus Grimm joins us from Benchmark…
Exploring Higher Education as Fiction with Professor Brad Allenby
Nov 1, 2016 • 25 min
Professor Brad Allenby maps the changes in higher education to grand revolutions of European history, that of the Glorious British Revolution of 1688 or the French Revolution leading to the Reign of Terror. As a faculty member at Arizona State University,…
Building Strategic Thinkers in Your Organization
Oct 18, 2016 • 15 min
Over the last two episodes we’ve discussed two major functions of strategic thinking. In the first, we shared insights around uncovering your key message. In part two, we focused on how to get the attention of your audience with headlining your vision.…
Headline Your Success to Inspire Others through Emotion, Curiosity, and Clarity
Oct 11, 2016 • 14 min
We make split second decisions based on the headlines we see every day. Will we read the next email that hits the inbox? Will we take the time to read the next project plan in the pile? The answer depends on the power — and the persuasiveness — of the…
Becoming a Strategic Communicator
Sep 27, 2016 • 14 min
Many of us, whether we recognize it or not, are doing an ineffective job at communicating strategically. If part of your day-to-day role is to move people and projects forward through influence, this week’s conversation is for you. It starts with a…
Sowing the Seeds of a New College: CMCI at University of Colorado
Sep 13, 2016 • 35 min
Dr. Lori Bergen is the founding dean of the College of Media, Communication and Information at University of Colorado. A veteran journalist turned academic, she’s president of the Association for Education in Journalism and Mass Communication, and serves…
Grappling with Generational Differences in Higher Ed Leadership
Aug 30, 2016 • 34 min
Boomers. Gen-Xers. Millennials. With three generations in the workforce, institutional leaders are standing in the middle of an ideological stew. Members of each bring with them their own belief systems, their own value of work and change, their own…
The Art in the Story — Graphic Facilitation with Karyn Knight Detering
Aug 16, 2016 • 17 min
Great leaders know the importance of visuals to move groups to action. This week on the show we’d like to introduce you to an expert in the art and technique of telling a story quickly, powerfully, and artistically. Karyn Knight Detering is an artist and…
Access, Affordability, and Appreciation for Alternatives to get an Education with the Chronicle’s Scott Carlson
Aug 2, 2016 • 38 min
Scott Carlson is an award winning senior writer for The Chronicle of Higher Education, where he has been contributing to our field since 1999 across a range of issues: college management and finance, the cost and value of higher ed, planning,…
Scope, Solution & Strategy — A tale of project management efficiency
Jul 19, 2016 • 20 min
Most new engagements begin with an idea. Leadership presents an objective and the team gets to work. Whether it’s a strategy retreat or a new team-building program, the most common march is one of people moving, celebrating activity, without a pause to…
New America’s Amy Laitinen on Higher Ed Advocacy, Policy, and the Most Important Constituent
Jul 5, 2016 • 35 min
Our guest today is passionate about education. That, of course, could be said of any of us working in institutions across the country. Amy Laitinen doesn’t exercise her passion for education in the classroom, however. She fights for quality and…
Goucher President José Bowen shares the power of improvisation in institutional leadership
Jun 21, 2016 • 28 min
How do we transform our institutions and learning models to meet the needs of tomorrow’s students? What does “student success” mean to the academic mission of tomorrow’s institutions? How do we better adapt the college experience to address complexity and…
“A Voice, a Vote, and a Veto” — A Human Approach to Shared Governance
Jun 7, 2016 • 14 min
Howard Teibel’s latest feature, “A Voice, a Vote, and a Veto,” hits the pages of this month’s issue of NACUBO _Business Officer_ Magazine. It’s an approach to shared governance you might not be hearing right now, not focusing on rules, regulations, or…
Gerald Hector Part 2 — The power of storytelling in driving participation across the institution
May 31, 2016 • 25 min
Gerald Hector is Vice President for Finance and Administration at Ithaca College. In [part one of our conversation last week](, Gerald shared his insights on the importance of the CBO-CIO relationship, and we expected that…
Gerald Hector brings IT Insight to the Finance Office — Part 1
May 24, 2016 • 22 min
Gerald Hector is Vice President for Finance and Administration at Ithaca College. He serves as chief financial officer with administrative oversight to the offices of Auxiliary Services, Digital Instruction and Information Services, Facilities, and…
WACUBO Live — Incoming WACUBO Presidents Share the Pressure and Opportunity of Leadership Legacy
May 10, 2016 • 19 min
This week we have the second of our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the incoming WACUBO presidents in which they share…
WACUBO Live — Outgoing Regional Presidents on the “Education Trust” and Innovation on Campus
Apr 26, 2016 • 23 min
Engaging in Failure and Creativity with First American’s Chad Wiedenhofer
Apr 19, 2016 • 23 min
How do you get people to engage in a conversation around failure? According to our guest, “you can see in organizations where iteration and the failure that might come with it is accepted as something that can be positive, and something that can help us…
Cultivating Organizational Excellence at WACUBO 2016
Apr 12, 2016 • 23 min
In just a few weeks, the Western Association of College and University Business Officers 2016 Annual Conference is set to convene in San Francisco, California. The program is full of incredible speakers and events kicking off Sunday, April 24 with a…
Uncovering the Unknown Unknowns — A Systematic Approach to Institutional Risk Management with Janice Abraham
Apr 5, 2016 • 28 min
Risk mitigation is not new, says our guest. “But it’s also not easy.” And Janice Abraham should know. As CEO of United Educators, a premier risk management and liability insurance company in higher education, Abraham spends her days leading the charge in…
Managing for the Future while Solving Problems of Today with Bentley University President Gloria Larson
Mar 29, 2016 • 29 min
At this year’s EACUBO Annual Workshop in Boston, Howard Teibel shared the stage with Bentley University President Gloria Larson in a conversation titled _Building and Supporting your Leadership Team_ that centered on how leadership teams communicate their…
The Queen Sacrifice — Gambling the Most Precious Asset in Higher Ed with Bryan Alexander
Mar 22, 2016 • 22 min
In late 2013, our guest, futurist Bryan Alexander, and colleagues crowd-sourced a new metaphor into our higher ed vernacular: [The Queen Sacrifice]( According to Alexander, The…
Small Initiatives Set the Course for Big Change
Mar 14, 2016 • 18 min
Want to condition yourself to do 100 push-ups a day? Then start with just one, and do it right after you use the restroom. Such is the advice from Stanford professor BJ Fogg in his TEDxTalk about using tiny habits to launch big change in your life. The…
Taking Risks, Releasing Control, and Strategic Planning with Valparaiso U. President Mark Heckler
Mar 7, 2016 • 34 min
## “I never used the words ‘strategic planning’…” Mark Heckler has served as president of Valparaiso University since 2008. In his tenure so far, the institution has achieved some notable wins: expanded facilities, expanded academic programs and a…
The Toughest Job — 2016 Student Financial Services Conference
Mar 1, 2016 • 14 min
When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of these questions are challenging for…
Reflections on Change at the NBOA Annual Meeting 2016
Feb 25, 2016 • 20 min
### “People don’t have a problem with change. They have a problem with the uncertainty that the change — or the anticipation of the change — creates.” Howard has returned from the NBOA Annual Meeting in Los Angeles and brings lessons learned from his time…
CMCI — Launching the First New College at CU Boulder in 53 Years
Feb 12, 2016 • 17 min
University of Colorado at Boulder is launching the first new college on campus in over 53 years. This is the beginning of an exciting period for the institution, one of building, creating, and supporting growth through bold academic and administrative…
Bulding a Stronger Student and the Hidden Value in Online Learning with StraighterLine CEO Burck Smith
Feb 8, 2016 • 35 min
Burck Smith is the CEO and founder of StraighterLine, an education company that works to solve a major hurdle for many students: cost. They do this by offering accredited courses online for a monthly fee with credits that are guaranteed to transfer within…
Revitalizing the 2-year to 4-year Transfer Process, Massive Opportunity in Higher Education
Feb 1, 2016 • 13 min
According to a study released last Tuesday, only 14% of students who start out in the community college system actually make the leap to a 4-year college and graduate. That the transfer system boasts some leaks is not a surprise to those of us who’ve been…
Using Data to Spur Innovation and Support Strategy with Deleware State’s Teresa Hardee
Jan 25, 2016 • 27 min
What does sustainability look like? That’s the question at hand on the show this week, as we navigate the waters of innovation and decision making through strategic use of data. Dr. Teresa Hardee, CFO and CBO at Delaware State University, joins us to…
Exploring Xavier’s Center for Innovation with Provost Scott Chadwick
Dec 30, 2015 • 26 min
Addressing the Myths of Higher Education
Dec 30, 2015 • 22 min
This week’s conversation is inspired by two pieces in higher education circles. The first, by Beckie Supiano for the Chronicle, is targeted toward telling the story of college pricing and the overall education market to key constituent audiences. The…
Practice what we Teach for Smarter Operations with Unimarket CEO Peter Kane
Dec 30, 2015 • 27 min
“Higher ed needs to eat its own dog food,” says Peter Kane, CEO of e-procurement firm Unimarket. This idea of dog-fooding, the concept that institutions practice extensively in their own operations what they teach in the classroom, has proved to be a…
Futurist Bryan Alexander Measures Transformative Forces on our Higher Ed Horizons
Dec 14, 2015 • 39 min
This week on Navigating Change, we invite writer, speaker, and teacher, Bryan Alexander, to join us and talk about the ever changing world of higher education. As a futurist, Bryan navigates trends in the field of how technology transforms education. In…
Courage in the Classroom with St. Edward’s U. Professor Santiago Toledo
Dec 2, 2015 • 28 min
1/6 — 2/3 — 1/6
Nov 30, 2015 • 21 min
Arguably the most challenging part of any change process is rallying the support of the people around you to join you on your way. This week on the show, we present Howard Teibel’s model for approaching any population you’re trying to influence in a…
The Levers and Pulleys of Financial Sustainability at NBOA 2016
Nov 17, 2015 • 20 min
Howard Teibel once again joins the ranks of presenters at the NBOA Annual Meeting 2016 in Las Angeles. This week on the show, we talk about the levers and pulleys of financial sustainability — tools of financial officers to make change toward financial…
Moving In — The value of the internal change agent with Benchmark’s Christian Recknagel
Nov 11, 2015 • 38 min
When you’re on the outside, observing teams in action, you have the benefit of the unique perspective to offer insights that lead to real change. This is the benefit of the consultative model, and of teams engaging in external support to help lead change…
Power, Control & Shared Governance
Nov 2, 2015 • 30 min
This week on Navigating Change, we’re talking about the space between power and control on campus. It is somewhere between these two concepts that there exists a détente between well-meaning though protective faculty and campus leaders. As an ideal, each…
Reflections on volunteer leadership, engagement & becoming an instrument of inspiration
Oct 26, 2015 • 21 min
We’re back and settled into our post-EACUBO rhythm, so this week we thought we’d take a few minutes to reflect on lessons learned, lessons (hopefully!) taught, and leave you with some insights on the value of volunteer leadership. The big question: How do…
Live from EACUBO 2015 — Gregg Goldman & Dave Button on Common CBO Challenges, Opportunities
Oct 20, 2015 • 16 min
This week on Navigating Change we’re once again recording live from the Cheers Lounge at the EACUBO Annual Meeting in Philadelphia. Howard Teibel hosts a conversation this week with two esteemed guests: Gregg Goldman, SVP and CFO at The University of…
Live from EACUBO 2015—The Regional Presidents Gather!
Oct 13, 2015 • 21 min
This week on Navigating Change we’re recording live from the Cheers Lounge at the EACUBO Annual Meeting in Philadelphia. Howard Teibel has gathered the regional presidents for a conversation on the state of higher ed after a day of learning in sessions.…
Yes, you can own your Disruptive Innovation
Oct 6, 2015 • 26 min
Disruptive Innovation, the concept that new — typically inferior — products have the tendency to crowd out better products that are more costly, has been doing it’s own crowding in higher ed leadership. This week in the Chronicle, Evan Goldstein does his…
EACUBO’s Lynne Schaefer on Strategic Conversations and Leading Change
Sep 29, 2015 • 31 min
Next month, eastern business officers and university representatives decend on Philadelphia for EACUBO’s 2015 Annual Meeting. Howard Teibel will be there, this year joining incoming EACUBO chair Lynne Schaefer hosting a conversation on Facilitating…
NACUBO’s Sue Menditto on Building the Organization you Want
Sep 15, 2015 • 26 min
On September 28th the [NACUBO 2015 Planning and Budgeting Forum]( kicks off in Austin, Texas and Howard Teibel will be there, joining Sue Menditto — NACUBO’s director of…
Manu Narayan brings artful insight to board leadership at Carnegie Mellon
Sep 8, 2015 • 33 min
This week on Navigating Change we welcome Manu Narayan to the show. Manu is a truly renaissance man. He’s an actor of stage and screen. He’s an accomplished musician. He’s a writer and producer. And for all his professional creative talents, he joins us…
The Five Unbelievable Things You Don’t Know are Broken in your Leadership Teams!
Sep 1, 2015 • 28 min
Hard skills and soft skills. We’ve certainly discussed them before. Your organization is likely full of competent leaders, managers, and team members well qualified to perform their functions, expert finance leaders, marketing and enrollment specialists,…
Revisiting Decision-Making: Do you really understand the conversation you’re in?
Aug 25, 2015 • 23 min
Last week’s conversation on turning leaders into guides inspired us to revisit the Teibel Decision-Making Model in the light of helping guides facilitate decision-making without authority. How do you help those empowered and accountable for change move…
Helping Leaders Transform to Guides at AGB
Aug 18, 2015 • 22 min
Making the transition from leader to guide, from administrator of your own institution to agent of change for others, is a complex effort both personally and professionally. At this year’s AGB Conclave, new and seasoned administrators alike came together…
Presumptions, Assumptions, and New Realities: The NACUBO Economic Models Project
Jul 30, 2015 • 29 min
NACUBO is currently developing a body of research and series of tools to help business officers and their institutions assess their place in the economic landscape of higher education. Changing demographics and a decline in students, decline in state…
The Challenges of Implementation with Unimarket’s Brian Sweeney
Jul 23, 2015 • 28 min
Today we’re talking about bottlenecks in project implementation, it’s a sort of spiritual follow-up to a conversation we had just a few weeks back, (The Danger of Thinking in Projects — Ep 101), and we have an expert with us to share the load with keen…
Mergers & Aspirations with Rutgers CBO Mike Gower from NACUBO 2015
Jul 20, 2015 • 35 min
Being in the middle of a major school merger, Mike Gower knows the importance of clear and concise strategic plan. As SVP for finance and treasurer at Rutgers, Mike has an active role in leading change as these institutions come together, aligning…
The Mentorship Mindset and Leveraging Hidden Resources with Nuno Cuoto
Jul 14, 2015 • 29 min
Nuno Cuoto lives and works from his RV. In his work as a consultant and project manager in higher education, his ultra-mobile command center has become a central component to leading change through his firm, Optimal Partners. This week on Navigating…
The Attitude/Behavior Connection at the 2015 Administrative Management Institute
Jul 7, 2015 • 23 min
The Administrative Management Institute is coming up July 27-31 at Cornell University, co-sponsored by our friends at EACUBO. This is a professional conference for line managers, department heads, and other leaders across the higher ed organization,…
Choose YOU — The Importance of Vacations & Downtime in Delivering Great Work
Jun 30, 2015 • 29 min
It’s a show of a different color this week as we take on a debilitating challenge faced by so many of our colleagues: we are terrible at disconnecting, recharging, and prioritizing ourselves over our work. The idea for this show started as a chance to…
Be a Better Presenter with Gail Gregory
Jun 23, 2015 • 37 min
If you’re taking the stage as a presenter at the NACUBO Annual Meeting, you’re (hopefully!) well into preparing your presentation, rehearsing your slides, ensuring your jokes are funny, and timing what are sure to be copious applause breaks! But it’s…
Creativity at a Crossroads: the CAO/CBO Partnership at University of Colorado
Jun 16, 2015 • 30 min
We often talk about the power of a strong partnership between the chief academic and business officers in driving institutional change. Today, we’re talking with two individuals who demonstrate the practical success that comes from just this sort of…
The Hardest Conversations—Ongoing Lessons from Sweet Briar College
Jun 9, 2015 • 18 min
The board’s announcement that 2014-15 will be the last academic year for Sweet Briar College has given our field much to process. Each constituent audience — from administrators, to the board, to faculty and students, to staff and community — has been…
Shared Services as a Tool for Change
Jun 2, 2015 • 30 min
Are you considering shared services? It’s is a concept rich in opportunity, and rife with concern across institutions facing the pressure of change. Administratively, taking advantage of streamlining opportunities makes intuitive sense; sharing…
Empowering Teams to Take Initiative with New Hampton School’s Andrew Menke
May 26, 2015 • 39 min
Lasting change comes in two parts. First, you have to have a clear vision of where you’d like to go, with a leadership team aligned behind a mission, and a strategy to get there. Second, you have to build a culture that not only encourages, but inspires…
The Need for Authentic Collaboration
May 19, 2015 • 16 min
Following up on our conversation around what’s going on in the education landscape in episode 99, we’re talking about collaboration — real, true, and authentic collaboration between teams that don’t fully understand one another. It’s a conversation in…
The Danger of Thinking in Projects
May 12, 2015 • 21 min
We talk often about the importance of senior leadership alignment around mission, vision, and strategic goals for the institution. But once you define this strategic direction, how do you translate it into the day to day activities that move the…
Jesuit lessons on leading cultural change from AJCU 2015
May 5, 2015 • 15 min
The Association of Jesuit Colleges and Universities just wrapped up their annual conference at Fordham University in New York City and Howard Teibel was on hand with our friends from Loyola to discuss “A New Way of Proceeding,” Loyola’s administrative and…
Lessons from AGB’s National Conference on Trusteeship
Apr 27, 2015 • 18 min
Recorded straight off stage from the 2015 AGB National Conference on Trusteeship, Howard Teibel shares his reflections on trusteeship, and lessons he learned working with trustees navigating their most challenging issues. From the coming closure of Sweet…
What are Presidents, Chancellors, and Cabinets Dealing with Today?
Apr 20, 2015 • 18 min
As we cruise toward our centennial episode of Navigating Change, we’re stepping back to share some of our key lessons learned. We’ve heard from presidents, chancellors, and trustees as they navigate their institutions though the rough seas of higher…
Dr. Larry Baker Brings Communication, Humor to Trusteeship in Iowa
Apr 13, 2015 • 25 min
This week on Navigating Change, we continue our conversation on governance with trustee Larry Baker. Dr. Baker serves as medical director for the emergency department of UnityPoint health in Des Moines, But for our conversation today, his most important…
Is Yours the Best Place to Work? Find out with guest Ron Friedman, PhD
Apr 6, 2015 • 32 min
The challenge and complexity around audacious change projects continues to grow in our institutions. This week on the show, we take on the impact of culture and environment on our ability to drive complex change projects. Ron Friedman is an award-winning…
Building Consequential Boards with Dr. Richard Chait
Mar 30, 2015 • 33 min
Over the past month, we’ve talked with university presidents, trustees, and faculty, cultivating a dialog around building strong relationships between institutional leadership. In the face of strained board-president relationships, diffused shared…
The Story of UMass Lowell — Change, Agility, and Growth with Joanne Yestramski & Lauren Turner
Mar 23, 2015 • 34 min
Teibel, Inc. has been working with UMass Lowell as part of the institution’s strategic planning process. Today on the show, we’re going to dive deeper into the project with our special guests from UML, Joanne Yestramski and Lauren Turner. The work of…
Governance — Authority, Accountability & Responsibility in Shared Governance with Dr. Stephen Fowl
Mar 16, 2015 • 34 min
Our on-going series on governance brings us to the faculty perspective this week. From the point of view of an academic leader in the institution, we’re interested in putting a framework around expectations of governance, in particular: how do we do…
Governance — Finding Balance Between the Board and Administration with St. Edward’s President George Martin
Mar 9, 2015 • 21 min
The university board has an opporunity to help guide the strategy of the institution. But striking the right balance between engagement and over-involvement in leadership can be a challenge. From his perspective — and his 16-year tenure as president of…
Governance — AGB President Rick Legon on Breaking Norms to Build Great Boards
Mar 2, 2015 • 17 min
In part two of our series on governance, we turn to Rick Legon. In his role as president of the Association of Governing Boards, Legon has worked with institutions around the world, helping to strengthen board relationships and further the dialog for…
Governance — Leadership, Strategy, & Creativity at the Top
Feb 23, 2015 • 12 min
The forces impacting higher education add complexity to a carefully balanced system of leadership in our institutions. Unique issues face boards, administrators, and faculty, and finding alignment between them is key in demonstrating progress toward…
Datapoints — Learning to Love your Institutional Research with Loyola’s Terra Schehr
Feb 16, 2015 • 25 min
Do you know your institutional research team? If not, you should. This question of data, and how we use it most appropriately and effectively is becoming an ever-increasing tool in driving change. But what comes with data is complexity. Today on the show,…
President George Martin on “Investing in Our Future” at St. Edward’s University
Feb 10, 2015 • 22 min
Dr. George Martin has served as president of St. Edward’s University for over 15 years. In his tenure there, he has become an expert navigator of the waters of institutional change. This year, Dr. Martin has launched a new project, an administrative…
AGB President Rick Legon on Board Leadership, Adaptability in the Face of Tectonic Change in Higher Ed
Jan 26, 2015 • 30 min
The 2015 National Conference on Trusteeship from the Association of Governing Boards is coming up April 19-21in Phoenix and this year’s event promises a rich line-up of leaders and board members tackling the biggest issues facing higher ed institutions…
Loki’s Wager — Building Trust through Difficult Negotiations
Jan 19, 2015 • 23 min
In Norse mythology, Loki was the trickster. In one of his particularly sticky exploits, he wagered his head with a group of dwarves and lost, creating a wonderful metaphor describing the complexities of difficult negotiations for us today known as “Loki’s…
Year in Review: 4 Big Trends to Watch in Higher Ed 2015
Jan 12, 2015 • 20 min
Holiday breaks are coming to a close and students are heading back to classes as we celebrate one more trip around the sun. This week on Navigating Change, we take on four key trends bound to influence your decision making in 2015 as we reflect on the…
Growing Independent School Biz Officers with NBOA President Jeff Shields
Dec 15, 2014 • 30 min
The 2015 National Business Officers Association Annual Meeting is coming up February 22-25 in Boston and this year’s event promises a rich line-up of speakers and educators tackling the biggest issues facing independent school business officers around the…
UMass Lowell Provost Ahmed Abdelal on Building Academic Collaboration
Dec 12, 2014 • 31 min
Over the last year, we’ve returned to the topic of administrative and academic collaboration a number of times. Our lesson: successful change projects are the result of academic leaders and administrative leaders working in concert with one another. This…
Exceptional Group Decision-Making
Dec 1, 2014 • 19 min
Creating a culture adept at group decision making is one of the great leadership challenges. It requires alignment in the face of personal stakes on the team, political motivations, individual belief systems and ego. It requires individual contributors to…
How the Struggle for Perfection can Stifle the Team
Nov 17, 2014 • 17 min
For those who live with it, perfectionism can be a powerful tool for creating great work, or a blunt force impeding forward motion. In either case, we often refer to perfectionist traits as profoundly personal, a set of behaviors that impacts us, but that…
How do you Transition from Sage to Guide?
Nov 10, 2014 • 19 min
As leaders, it’s critical that we engage change on our campuses with enthusiasm, curiosity, and courage. Our teams are counting it, as are our extended constituencies — students, parents, and our community at large. In our efforts to engage with…
Regional Leaders on Regional Challenges in Higher Ed — Live from EACUBO 2014
Nov 3, 2014 • 17 min
This week on Navigating Change we’re coming to you once again from the EACUBO 2014 Annual Meeting in Orlando, Florida. Speakers at the conference have been taking on some of the most challenging issues facing chief business officers in higher education.…
Strategic Leadership at EACUBO 2013 with Marta Perez Drake and Lynne Schaefer
Oct 27, 2014 • 15 min
This week on Navigating Change we’re coming to you from the EACUBO 2014 Annual Meeting in Orlando, Florida. Speakers at the conference have been taking on some of the most challenging issues facing chief business officers in higher education. We’re…
Strategic Leadership and Big Change at Loyola Part 3 — VP of Administration Terry Sawyer
Oct 20, 2014 • 30 min
This week on Navigating Change we conclude our three-part series in which we share the administrative and academic review from the inside out. Our final guest is Terry Sawyer, Vice President of Administration at Loyola University Maryland, and it was…
Building Outstanding Consulting Partnerships
Oct 13, 2014 • 23 min
When navigating complex change initiatives, there may come a time when your team will face the challenge of calling on outside support for expertise, guidance, and potentially even leadership as you cruise uncertain institutional waters. How do you engage…
The Academic’s View in the Administrative Review at Loyola Maryland Part 2 — Professor Steve Fowl
Oct 6, 2014 • 27 min
This week on Navigating Change we continue our three-part series in which we share the administrative and academic review from the inside out. Our second guest is professor Steve Fowl of Loyola University Maryland, and it was under his guidance as…
Gail Gregory on Strategic Communication at CACUBO Annual Meeting
Sep 30, 2014 • 11 min
The Central Association of College and University Business Officer’s Annual Meeting is coming up fast — October 5-7, Kansas City will play host to central region change leaders and business officers addressing the crossroads of higher education. Gail…
The Administrative and Academic Review at Loyola Maryland Part 1 — CFO Randy Gentzler
Sep 28, 2014 • 18 min
This week on Navigating Change we begin a three-part series to share the administrative and academic review from the inside out. Our first guest is Vice President of Finance of Loyola University Maryland Randy Gentzler, and it was under his guidance that…
UNE’s Nicole Trufant on Communicating for Clarity at EACUBO 2014
Sep 22, 2014 • 18 min
There are two fundamental considerations when communicating complex information from the business office. First, do you have the right data for your audience. Second, are you communicating that data using the right tools. Our special guest Nicole Trufant…
Canisius College President John Hurley on Leadership, Strategy, and Communication
Sep 8, 2014 • 47 min
Last week, Canisius College President John Hurley welcomed faculty, students, and staff to the 2014-15 academic year at the school’s convocation event. In his speech, he outlined a vision for college success by way of three key areas: Redefinition —…
Building Trust and the Higher Ed Business Model with EACUBO Chair Michael Gower
Sep 1, 2014 • 28 min
This week on Navigating Change, we’re thrilled to have friend of the show, Michael Gower. Michael currently serves as senior vice president of finance at Rutgers University and the chair of EACUBO. He joins us on the show this week to share his insights…
Linda Penland talks Shared Services, Communication, and Unimarket NOW!
Aug 25, 2014 • 21 min
Howard Teibel will be joining the ranks of presenters at the Unimarket NOW user conference in Nashville October 22-24. To help us get ready, event co-chair Linda Penland joins us today with all the details. Linda has been a Unimarket customer since she…
The Future of Education with Grant Lichtman — Part 2
Aug 18, 2014 • 24 min
Part two in our Grant Lichtman interview picks up with the political challenges that erupt in districts across the country. In the face of these challenges are schools making the change required to live up to the promise of true innovation in education.…
The Future of Education with Grant Lichtman — Part 1
Aug 11, 2014 • 17 min
Grant Lichtman has quickly become one of the foremost thinkers and advocates for innovation in the classroom. His latest book, #EdJourney: A Roadmap to the Future of Education, documents his 3-month journey across the United States, interviewing teachers,…
Amir Rahnamay-Azar on Collaborative Leadership at Carnegie Mellon
Aug 4, 2014 • 30 min
Seasoned business officer Amir Rahnamay-Azar joins us on the show this week to share his leadership practices as a new member of the Carnegie Mellon University leadership team. Just celebrating his 1-year anniversary, Amir has developed a strategic plan…
John Walda on the changing role of leadership in Higher Education — Part 2
Jul 28, 2014 • 20 min
NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the conference in defining and supporting business officers in their work. In part two of our conversation, we…
John Walda on the changing role of leadership in Higher Education — Part 1
Jul 21, 2014 • 18 min
NACUBO President John Walda joins the roundtable this week to share reflections on the NACUBO Annual Meeting 2014 in Seattle and the role of the conference in defining and supporting business officers in their work. In part one of our conversation, we…
Cultivating Organizational Excellence with UW’s Ruth Johnston
Jul 14, 2014 • 23 min
University of Washington has become a beacon for organizational effectiveness in higher education. The work of building strength through communication and collaboration across the institution has helped to drive capacity for new projects and greater…
How to get the most out of the NACUBO 2014 Annual Meeting
Jul 7, 2014 • 16 min
We’re gearing up for the NACUBO 2014 Annual Meeting in Seattle coming July 19-22. As usual, the NACUBO team has built an incredible catalog of events and learning opportunities and we’re trilled to be a presenting part of it. This week on the show, Howard…
Conflict & Collaboration
Jun 30, 2014 • 15 min
The road to collaboration is paved with complexity. We forget that sitting on teams, driving toward improved processes and structures, fantastic new programs and initiatives, are real people with real emotional ties to the work being done. This can lead…
What do new business officers have to learn?
Jun 23, 2014 • 16 min
Howard Teibel has joined the speaker line-up of this year’s NACUBO New Business Officers Program with his presentation, “Leading, Managing, and Surviving Change.” In this week’s episode of Navigating Change, Howard and Pete Wright explore the program and…
Balancing Culture and Innovation Part 2
Jun 16, 2014 • 14 min
Following up on our conversation with Deborah Sunya Moore from The Chautauqua Institution last week, we’re picking up this conversation around the constant balancing act between building and celebrating a strong culture, and innovating in new areas and…
Balancing Culture and Innovation at Chautauqua with Deborah Sunya Moore
Jun 9, 2014 • 31 min
Taking on new challenges forces us to re-evaluate existing processes in new ways. This shake-up can introduce discomfort and confusion, par for the course in a change initiative, ultimately all for the reward of greater efficiency, productivity, and…
Financial Leadership in the Business Unit with AMI director Fred Rogers
Jun 2, 2014 • 20 min
We’ve devoted many hours of this show to the role of the business officer of the institution. But today’s guest reminds us that there is great opportunity to guide and support the institution from the individual academic or departmental units. American…
Reflections on NAEP — Leadership Lessons from Procurement Pros
May 26, 2014 • 18 min
Fresh from his time with the National Association for Education Procurement, Howard Teibel returns to share his impressions of the 2014 annual meeting. Procurement professionals are in a unique position, with the opportunity to move from the legacy…
Organizational Goal-Setting
May 19, 2014 • 17 min
In episode 52, we discussed the role of a clear mission and vision to the strategic planning process. But we left that conversation feeling unresolved — how do you take your mission and vision and translate it into goals and objectives that move the…
Great Disruptors — Reflections from WACUBO 2014
May 12, 2014 • 21 min
The WACUBO 2014 Annual Meeting has just wrapped in Las Vegas, and Howard returns with his thoughts, reflections, and connections. Encounters with Sal Khan of The Khan Academy and Professor Robert Zemsky of University of Pennsylvania highlight the trip,…
Mission, Vision, and the Strategic Planning Process
May 5, 2014 • 28 min
Done right, and your mission, vision, and values statements can become beacons in your institution’s drive toward a powerful strategic plan. Done wrong, it ends up a in a dusty binder buried deep in a drawer. This week on Navigating Change, Howard Teibel…
Communicating for Action with Kelly Fox — WACUBO 2014 Annual Meeting
Apr 28, 2014 • 12 min
According to our guest Kelly Fox, Senior Vice Chancellor and CFO from University of Colorado at Boulder, communicating effectively is not just about making sure the leadership team is up to speed. It’s about positioning the most important messages of the…
Lifelong Learning — Insurgents in Traditional Ed?
Apr 21, 2014 • 19 min
In [a recent editorial for the Chronicle of Higher Ed](, Jeff Selingo offers his perspective on the gap between traditional education and new models of learning cropping up across the…
Trust, Change, and Transitioning to Shared Services
Apr 14, 2014 • 14 min
A recent news item cropped up in the Chronicle pointing to a brewing rift between administrators and faculty over a transition to a shared services model. We’ve discussed shared services often on this show, both as a challenge for change agents and an…
Strategic Communication at SACUBO with Greg Lovins
Apr 7, 2014 • 15 min
According to our special guest Greg Lovins, communication is not always easy for business officers to do. As vice chancellor for business affairs at Appalachian State University, Greg and his team are responsible to ensure the institution is equipped with…
“With Clarity for All” — Strategic Collaboration in the Institution
Apr 7, 2014 • 14 min
In “With Clarity for All,” Gail Gregory and Howard Teibel share the results of their work with leaders from Emory University, Caldwell College, and Carnegie Mellon University as they work to bridge three key leadership groups: faculty, administration, and…
Economy, Strategy, and the People Factor
Mar 31, 2014 • 26 min
In his article, “[Financially Strapped Colleges Grow More Vulnerable as Economic Recovery Lags](,” Mark Keierleber documents the…
Guest Andrew Menke on Leadership and Change at New Hampton School
Mar 24, 2014 • 25 min
Our special guest Andrew Menke serves as head of New Hampton School, an independent school with a nearly 200-year legacy in New Hampton, New Hampshire. The school is a model of “talent and shared purpose,” according to Menke, and he’s leading a…
Better decision-making at the heart of organizational effectiveness
Mar 16, 2014 • 16 min
If we’re going to take on new challenges across our institutions, we have to get better at making decisions as a team. In our experience, making decisions that leverage shared experience and creativity, while not getting mired in process and politics, is…
Gearing up for EACUBO 2014 Annual Workshop — Reaching Across the Aisle
Mar 10, 2014 • 20 min
We’re preparing for the EACUBO 2014 Annual Workshop in just a few weeks, and to help us out, we’re joined by guest Roger Stackpoole, Vice President of Finance & Administration at Le Moyne College. Roger and Howard Teibel will be presenting “Reaching…
Cultivating a Leadership Culture of Big Ideas in Education
Feb 23, 2014 • 17 min
On Monday, March 3, Howard Teibel will be facilitating a conversation with Amanda Ripley, an author of the Time cover story Reinventing Higher Education and Roger Stackpoole, Vice President of Finance & Administration of LeMoyne College. This week on…
What Makes a Great CAO?
Feb 17, 2014 • 14 min
Academics represents the heart and soul of the mission of a great institution. And yet, even in service of that mission, the best chief academic officers understand the constraints defined by financial realities. This week on the show, Howard Teibel and…
What Makes a Great CBO?
Feb 10, 2014 • 17 min
The relationship between the CBO and the institution is a powerful one. But making the transition between the role of manger to leader becomes representative of the responsibility of the role to the institution beyond the business office. This week on the…
Integrating Teams that Don’t Speak Finance
Feb 3, 2014 • 21 min
In our efforts to help institutions lead change, we’re often placed in a position of helping chief business officers to sell change initiatives based on — sometimes harsh — financial realities. But arguing strategic direction based exclusively on…
Movers of Rocks: Being a Leader of Change
Jan 27, 2014 • 16 min
Becoming a leader of change is about far more than effective project management skill. It’s a unique and delicate art that must balance the processes that support complex organizational systems with the diplomacy to unite groups around big initiatives.…
Setting Standards & Managing Expectations
Jan 20, 2014 • 19 min
The result of bringing together terrific individuals into a team can be a fantastic, productive foray into high calibre collaboration. Over time, we see formerly high capacity teams begin to fray at the edges, and defining clear standards and expectations…
New Year, Old Woes?
Jan 6, 2014 • 25 min
It’s 2014 and we’re slowly coming back to work after a break. But what are we returning to? Today’s headlines on the Chronicle of Higher Ed report backlash against presidents making too much money and the way that information is reported to donors, tough…
A hybrid approach to organizational change
Dec 16, 2013 • 23 min
Working with a consultant on your change initiatives — internal or external — requires a shared understanding of expectations. But more important is a clear understanding of what it is you need your consulting partner to deliver. This week on Navigating…
The Three Flavors of Transformation
Dec 2, 2013 • 22 min
Transformation is a powerful word, one we’re tempted to use across our catalog of projects designed to produce change in our teams or organizations. But precision of language counts in our change projects, especially when it comes to setting expectations…
Making Difficult Decisions for Senior Leadership
Nov 18, 2013 • 22 min
Decision-making is a difficult skill for any team, but at the senior leadership or board level, making difficult decisions brings with it the weight of the institution. This week on the show Howard Teibel and Pete Wright discuss the perils of difficult…
Dealing with Irrational Anxiety on Teams in Transition
Nov 11, 2013 • 22 min
When we’re faced with jarring change — new role, new boss, merged organizations — we are often dealt with a complex individual emotional response. That response is magnified when it comes to team performance, but often for all the wrong reasons. This week…
EACUBO 2013 Follow-up — Grappling with Future of Higher Ed
Oct 28, 2013 • 22 min
Howard is back from Baltimore and this week we’re talking EACUBO! Administrators and business officers are continuing to grasp with radical change inside and outside our institutions. This week on the show, [Howard…
Does Higher Ed Need Saving?
Sep 30, 2013 • 13 min
This week on Navigating Change, Howard Teibel and Pete Wright begin a discussion on reframing the call to fix higher ed and offer their thoughts on what it might take to create something altogether new.
Getting Ready for EACUBO 2013 in Baltimore!
Sep 23, 2013 • 15 min
EACUBO 2013 Annual Meeting is coming up October 6-9 in Baltimore, MD, and as usual, Teibel, Inc. will be well represented.
Turning Effective Listening into Action
Sep 16, 2013 • 19 min
This week on the show, Howard Teibel and Pete Wright talk about the power of active listening in change processes, and how great leaders turn that skill into action on their teams.
Uncovering the “Why” — Part 3
Aug 26, 2013 • 9 min
This week on Navigating Change, Howard Teibel and Pete Wright conclude their three-part discussion on a robust decision-making process and the importance of uncovering the “why” of every change initiative.
Uncovering the “Why” — Part 2
Aug 19, 2013 • 16 min
This week on Navigating Change, Howard Teibel and Pete Wright continue their three-part discussion on a robust decision-making process and the importance of uncovering the “why” of every change initiative.
Uncovering the “Why” — Part 1
Aug 12, 2013 • 15 min
This week on Navigating Change, Howard Teibel and Pete Wright begin a three-part discussion on a robust decision-making process and the importance of uncovering the “why” of every change initiative.
Navigating Loyalty
Aug 5, 2013 • 15 min
This week on the show, Howard Teibel and Pete Wright take on loyalty — to a person, to an institution, or to a cause — and discuss how an evolving sense of loyalty impacts teams.
Facing Finance Organizational Challenges at the Individual Level
Jul 29, 2013 • 20 min
Join Howard Teibel and Pete Wright for a conversation on change and the challenges facing today’s finance organizations this week on Navigating Change!
NACUBO 2013 Annual Meeting Reflections
Jul 22, 2013 • 16 min
We’re back from the NACUBO 2013 Annual Workshop — and what a terrific week it was! Howard Teibel is back with a review of key learnings and an assessment of the evolving direction of the organization.
Strategic Planning and Leading from the Seat You’re In
Jun 11, 2013 • 11 min
At this year’s NACUBO Annual Workshop, Howard Teibel will join NCAA business officers for a rich discussion on the nature of leadership, communication, and broadening the contribution to the strategic planning process.
Change, Complexity, and Preparing for NBOA 2012
Sep 7, 2012 • 11 min
This November, Howard Teibel will be heading to Chicago for the National Business Officers Association (NBOA) 2012 Strategic Leadership Conference.
Helping Employees Embrace Change
Jul 4, 2010 • 21 min
Originally published in HRHorizons for the National Association of College and University Business Officers (NACUBO), Helping Employees Embrace Change, outlines the key elements that cause fear and confusion in team members when confronted with…
Building Your Vision 2020 Part 4 - with John Eldert and Howard Teibel
Jun 28, 2010 • 17 min
Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy vision statement; focused strategy targeting a clear and “directable” organizational culture. But these…
Building Your Vision 2020 Part 3 - With John Eldert and Howard Teibel
Jun 21, 2010 • 17 min
Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy vision statement; focused strategy targeting a clear and “directable” organizational culture. But these…
Building Your Vision 2020 Part 2 - With John Eldert and Howard Teibel
Jun 14, 2010 • 11 min
Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy vision statement; focused strategy targeting a clear and “directable” organizational culture. But these…
Building Your Vision 2020 Part 1 - with John Eldert and Howard Teibel
Jun 7, 2010 • 18 min
Academic planning often adopts the business approach to strategic planning. The results are predictable: clear, measurable outcomes; tight, pithy vision statement; focused strategy targeting a clear and “directable” organizational culture. But these…
The Importance of Training as a Team
May 31, 2010 • 10 min
We underestimate what it means to collaborate. The result is often a catalog of missed opportunities for improving function across the organization, which comes at the expense of systems training and technology solutions for simple problems.
The 15-Minute Meeting
May 24, 2010 • 8 min
We’ve all been there — the eternal ineffective meeting.
How do you increase productivity without carrying a big stick?
May 17, 2010 • 11 min
It’s easy to say you want to cultivate an environment of collaboration and communication on a team. It’s another thing all together to actually achieve it. When you are faced with team behavior that’s in the dumps, how do you pull the right people…
We’re always selling
May 10, 2010 • 15 min
Walk into your next management meeting and tell your team that you think they need to learn to sell better, you’re likely to feel a chill enter the room. Sales has a tough reputation inside organizations. And yet, so many core skills from the art of…
Strategies for Building an Effective Retreat
May 3, 2010 • 18 min
Holding a strong retreat takes planning and strategy to rally teams and build commitment. The best retreats offer a chance to capture institutional intelligence and align teams to strategic vision. The worst retreats are chaotic and unaligned, and can…
Strategies for implementing The Balanced Scorecard with Special Guest Rebeka Mazzone
Apr 26, 2010 • 21 min
Implementing a Balanced Scorecard approach to quality and performance management can be tricky. Most teams are naturally cynical when it comes to new tools that measure their performance on the job.
Getting started with The Balanced Scorecard - Special Guest Rebeka Mazzone
Apr 17, 2010 • 17 min
Measuring performance is about more than simply measuring the work of your people. Modern managers are faced with aligning the strategic goals of the organization with daily activity, and mapping performance to a specific and measurable program for…
No one will hand you a positive attitude
Apr 12, 2010 • 12 min
Keeping a positive attitude on the job is hard work. In the face of political struggles, management misunderstandings, job frustration is bound to kick in sometime or another in your career. In the face of all of it, you know you have to put your best…
Process Mapping
Apr 5, 2010 • 13 min
One of the great challenges to efficiency across organizations lies in being able to clearly communicate how work gets done, and who’s doing it. Before Visio, we did it through detailed policy manuals and word-of-mouth, but these hand-me-down techniques…
The New Leader in Town: Create Impact and Deliver Results as a New Leader to your Team
Mar 29, 2010 • 16 min
When you inherit a new team, you inherit all the baggage that comes with it. So how do you drive toward synergy and overcome communication and process roadblocks?
Aligning Goals to Strategic Plans: Turning Direction into Work
Mar 22, 2010 • 15 min
Smart organizations run according to their strategic plan. But even the smartest managers can be challenged to take those plans and turn them into action. This is, in fact, the artistry that comes from being a good manager: being able to put into action…
Working in Virtual Teams: Motivating Teams and Learning Tolerance
Mar 15, 2010 • 16 min
How we define “teamwork” has changed drastically. Not just in the last decade, either. In fact, the rapid evolution of communication and technology has thrust together projects and teams distributed around the world. Even with the challenges that come…
Canary in the Coal Mine: How do you know when your teams aren’t functioning?
Mar 1, 2010 • 16 min
One great truth about managing projects and complex teams is that even the savviest of managers stands the chance of missing key cues when their teams begin to suffer.
Thriving in times of organizational crisis
Feb 22, 2010 • 17 min
How do you help yourself — and others — in times of uncertainty?