Mission Qualfon

Mission Qualfon

www.qualfon.com
Most companies, including BPOs, have a mission statement that demonstrates its core values, but do its employees know and understand what it stands for? Each month, Qualfon executives and employees across our organization will join hosts Marisol Sanchez and Jeremy Lunnen for a deep dive into how they live the Qualfon mission through mentorship, learning and development, community involvement, and communication.


7 : Home is where the heart is, with Jan Aquino, VP of Operations
Jul 2 • 29 min
The Philippines is one of the leading outsourcing destinations in the world, but what makes Qualfon unique in such a competitive marketplace? Hear from Jan Aquino, VP of Operations, as he speaks about his 17-year journey in the BPO space and finally…
6: Stronger Together with Cultural Alignment, Kristi Walsh, VP of Client Relations
Jun 18 • 21 min
There is a lot to consider when exploring a new outsource provider, but how important is cultural alignment when selecting a new BPO? Hear from Kristi Walsh, VP of Client Relations at Qualfon, as she speaks to the importance of cultural alignment within…
5: How to Be The Best and Make Each Person’s Life Better, with Roberto Sanchez Mejorada, Chief Mission Officer
Jun 4 • 36 min
Most companies, including BPOs, have a mission statement that demonstrates their core values, but do they have a dedicated Mission Office, including a Chief Mission Officer? Qualfon does! On this episode of Mission Qualfon, Roberto Sanchez Mejorada, Chief…
4: Stairway to the Best Version of Yourself, with Lyman Baete, Manager of Higher Education
May 21 • 27 min
Does your enterprise employer own a business school or offer education and skills development opportunities to both you AND your families? Qualfon does! On this episode of Mission Qualfon, you will learn about the education opportunities available through…
3: Learn@Work, with Kim Carr, Process Optimization Engineering Team
May 7 • 27 min
In this episode of Mission Qualfon, you will hear from one of our most tenured and loyal employees, Kim Carr. Hear about Kim’s 16-year journey with Qualfon, as she successfully advanced from an agent to a dedicated Director of Client Relations for one of…
2: The New Kid on the Block, with Ian Jones, SVP of Integrated Solutions
Apr 23 • 32 min
In this episode of Mission Qualfon, you will hear from Qualfon’s SVP of Integrated Solutions, Ian Jones, speak about Qualfon’s Integrated Marketing Solutions line of business including data analytics, digital communications, on-demand print and…
1: What Makes a Good Mentor and/or Mentee? Mike Marrow, CEO of Qualfon
Apr 1 • 32 min
On the first episode of Mission Qualfon, you will hear from Qualfon’s CEO, Mike Marrow, speak about a topic that he’s very passionate about – mentorship. Find out what makes a good mentor, hear from his very own mentee, and learn what we’re doing as…