Re:platform - Ecommerce Replatforming Podcast

Re:platform - Ecommerce Replatforming Podcast
Replatforming and Ecommerce podcast hosted by two experienced digital consultants, featuring interviews with industry thought leaders and practical advice on ecommerce platforms.

42: Preparing Leadership Teams for Large Replatforming Projects
Oct 14 • 42 min
In our 42nd episode, Paul and James are joined by highly experienced eCommerce director and Non-Executive Director, Gabrielle Hase, who has led and been a key stakeholder in a number of large replatforming projects. Gabrielle, who is the CEO of Soleberry…
41: Exploring Unified Commerce with Proximis
Oct 7 • 35 min
In our 41st episode, James goes solo to talk with Eric and Anais from French commerce platform, Proximis. James delves into key features of Proximis, the need for a unified commerce platform, key order management challenges, how Proximis can solve complex…
40: How to Run an Effective RfP Process with Mark Pinkerton
Sep 30 • 52 min
In our 40th re:platform episode, we’re joined by seasoned eCommerce pro, Mark Pinkerton (Co-Founder of Prospero Commerce), who talks to us about the pros and cons of running an RfP, best practices for how an RfP should be approached, how to get the most…
39: Discussing Episerver’s Experimentation Strategy with CEO Alex Atzberger
Sep 24 • 40 min
In our 39th episode, we talk to Episerver CEO Alex Atzberger about their recent acquisition of Optimizely, the product in general, where Episerver sits in the market and lots more!
38: Introductory Look At The Shopit Ecommerce Platform
Sep 17 • 53 min
In our 38th episode, Paul and James talk with Shopit Founder Adam Pritchard - covering the core platform, PIM & merchandising, multi-store & international, pricing models and then how the platform differs from some key competitors.
37: Pre-Launch Prioritisation & Planning
Sep 11 • 25 min
In our 37th episode, Paul and James talk about how the last 48 hours of a replatforming project should be approached, things to look out for, things that can go wrong and then what can and can’t be moved to post-launch / prioritised.
36: Enterprise Replatforming SEO with Carl Hendy
Sep 1 • 52 min
In our 36th episode, we’re joined by Carl Hendy (Director at Reddico), who is highly experienced in large-scale replatforming projects from an SEO perspective. Some of the topics we cover include project planning for a large migration, where things can go…
35: Shipping Management & Best Practices with Quentin Montalto from ShipperHQ
Aug 13 • 33 min
In our 35th episode, we’re joined by Quentin Montalto, who is the COO at ShipperHQ. We ask Quentin a host of questions about ShipperHQ’s growth, how ShipperHQ is able to facilitate complex shipping logic, best practices for shipping comms, live rates vs…
34: Approaching Testing and UAT when Replatforming
Aug 5 • 40 min
In our 34th episode, Paul and James discuss how testing should be approached and resourced at different levels of a replatforming project. This episode covers who should be testing, when testing should start, what should be tested when, test environments,…
33: Discussing the Centra eCommerce Platform with CEO Martin Jensen
Jul 21 • 51 min
In our 33rd episode, Paul and James welcome Martin from eCommerce platform Centra, which was founded in 2016 in Stockholm, Sweden. In this episode, we cover the core capabilities of the platform, key differentiators from the competition, the market fit,…
32: International Payments & Shopify Multi-Currency with Reach Payments
Jul 9 • 39 min
In our latest episode, we’re joined by Matthew from Reach Payments, who talks us through the product and how it solves a number of key issues with international payments, particularly with Shopify (with advanced multi-currency and lots of international…
31: eCommerce Checkout UX - Getting the Essentials Right
Jul 3 • 50 min
In our 31st episode, Paul and James discuss their views on checkout user experience, covering key considerations like payments, shipping comms, overall design, process & flow, fields, international areas and various other aspects!
30: Approaching UX Going Into A Replatforming Project
Jun 25 • 54 min
This is the first in a mini-series focused on UX. In this episode, Paul and James discuss approaching the area of UX when planning a replatforming project, as well as various UX considerations around core areas of eCommerce.
29: Content Migration Planning when Replatforming
Jun 14 • 43 min
In this week’s episode, Paul and James discuss how content migration should be approached, the common challenges, planning and how things should be approached by development agencies.
28: Understanding WooCommerce with Kim Leary and Luke Carthy
May 27 • 50 min
In our 28th episode we’re exploring the WooCommerce platform to find out where it fits in the market. We’re joined by Luke Carthy, a highly experienced Ecommerce Growth Consultant and Kimberley-Jane Leary, CEO of Birmingham-based Squibble Web Design and…
27: Talking Ecommerce APIs with commercetools
May 20 • 39 min
In our 27th episode, we’re joined by Brad and Martin from commercetools, who answer a host of questions about the commercetools platform, their eco-system, the benefits of using an API first platform and much more!
26: Questions to Ask When Selecting an Ecommerce Payment Provider with
May 15 • 34 min
In our 26th episode, we’re joined by Matt Barral and Hannah Rowlatt from to discuss all things payments and what needs to be asked when selecting a new provider. Topics covered include managing disputes, handling international payments &…
25: Ecommerce Content Management & Page Building with Shogun CMS
May 8 • 39 min
In our 25th episode, Paul and James are joined by Finbarr Taylor, who is the CEO of eCommerce CMS and page building vendor, Shogun. We talk to Finbarr about best practices in managing content, the gaps in CMS with mainstream platforms, how Shogun works…
24: Email Marketing and CRM Best Practise with Gavin Laugenie
Apr 29 • 53 min
In this episode, we’re joined by Gavin Laugenie from DotDigital, a highly experienced digital marketer who talks to us about various CRM and email marketing topics, including best practice for marketing opt-in, customer data migration, broader CRM / ESP…
23: Enterprise eCommerce Site Search with Klevu
Apr 29 • 56 min
In our 23rd episode, we’re joined by Nilay Oza and Niraj Aswani who are founders of eCommerce search company, Klevu. We talk to Nilay and Niraj about the principles of semantic search and who it’s relevant for, best practices for optimisation /…
22: Defining and Managing MVP Scope when Replatforming
Apr 13 • 35 min
In our 22nd episode, Paul and James discuss when an MVP is needed in replatforming projects, how the scope (and any change) should be managed, the types of items / features that can generally be de-prioritised and lots more.
21: Interview with COVID-19 Initiative Help Your Hood
Apr 6 • 27 min
In our 21st episode, we’re joined by Sejal Parekh who talks to us about her new initiative (started with her husband, Kevin Maguire), called Help Your Hood. Help Your Hood is designed to drive awareness around local businesses and encourage users to buy…
20: Managing a large-scale replatforming project with Andrew Chart from Andertons
Apr 2 • 63 min
In our 20th episode, we’re joined by Andrew Chart, the Head of eCommerce at Andertons Music Co. Andrew kindly agreed to talk to us about their large-scale move to IBM from a bespoke platform - we discuss the selection process, why IBM was chosen, how…
19: eCommerce Personalisation Tactics & Strategies with NOSTO
Mar 26 • 56 min
In our 19th episode, we’re joined by James White (UK General Manager) and Valter Andersson (Product Manager) from NOSTO, who talk to us about a wide range of eCommerce personalisation topics and also NOSTO itself.
18: Paid Media Best Practices for Platform Migration with Scott Wright
Mar 19 • 36 min
In our 18th episode, we’re joined by Scott Wright (Paul’s colleague at Vervaunt) to talk about best practices for paid media when moving eCommerce platform. We cover general involvement & timings for paid media representatives, core considerations around…
17: An Introduction to PIM Systems and The Benefits when Replatforming
Mar 12 • 33 min
In our 17th episode we’re joined by James and Tim from Akeneo, who talk us through how a PIM system can benefit replatforming projects, the general value that can be added for eCommerce teams, the core problems PIM systems can solve, some of Akeneo’s key…
16: Project Management Essentials for Ecommerce Teams
Mar 4 • 18 min
In our 16th episode, James shares 10 project management essentials that all eCommerce teams should bear in mind when managing their replatforming project. Based on experience from many replatforming projects, this advice will help ecommerce teams plan…
15: Managing Integrations when Replatforming, with Neill Holland
Feb 27 • 36 min
In our 15th episode, we’re joined by Neill Holland (currently working as a Solution Architect for Burberry), who talks about all things business systems integrations (in the context of replatforming) - covering topics such as planning, the concept of an…
14: How To Select The Right Ecommerce Platform for your Business
Feb 19 • 46 min
In our 14th Re:platform episode, we discuss why it’s important to select the right ecommerce platform and the potential risks of getting it wrong, amongst other things. This episode is designed to cover the general process retailers should follow to…
13: Shopify Plus Interview with Piers Thorogood from WeMakeWebsites
Feb 12 • 52 min
In our 13th episode, Paul is joined by Piers Thorogood to talk about Shopify Plus at scale, managing international Shopify builds, new features likely to be introduced at Unite 2020, headless Shopify and various other things!
12: Web Performance Optimisation with Stuart McMillan
Feb 5 • 44 min
In our 12th episode, we’re joined by Stuart McMillan, who is the Head of Multi-Channel at Tiso Group and the former Head of eCommerce at Schuh. Stuart talks us through the importance of performance optimisation, general best practices to follow, how…
10: Episerver DXP Platform Interview with Joey Moore
Jan 27 • 36 min
In our 10th episode we were joined by Episerver’s Brand and Product Evangelist, Joey Moore, to explore Episerver’s core capabilities, how their recent acquisition of content personalisation engine Idio is driving the personalisation agenda and their…
11: Understanding Total Cost of Ownership (TCO) for Ecommerce Platforms
Jan 22 • 36 min
In our 11th episode, Paul and James discuss the importance of TCO cost model planning, how it should be used, the stakeholders that should be part of assessing your TCO, the costs that should be included and the pitfalls and nuances when assessing…
9: Discussing the new Shopware Version 6 with Dominic Klein
Jan 13 • 42 min
In our 9th episode, we were joined by Shopware’s Dominic Klein to talk about their new version 6 release. This re-architected version of the platform features a host of major changes to core features as well as the introduction of a new API-first…
8; Workarea Ecommerce Platform Interview
Jan 3 • 43 min
In episode 8 we’re joined by Ben and Bill from Workarea, a rapidly growing eCommerce platform who recently announced an open-source solution. We talk about the open-sourcing of the core product, new features and their roadmap going into 2020.
7: VTEX eCommerce Platform Interview
Dec 15, 2019 • 39 min
In our 7th episode, Paul is joined by Rafael and Jade from VTEX - an eCommerce platform provider currently working on entering the UK market, having recently raised $140m of investment, led by SoftBank.
6: Ten Tips for Effective Requirements Capture
Dec 7, 2019 • 17 min
In the sixth episode of Re:platform we focus on a key process for replatforming projects: capturing business requirements. It’s critical you have a clear process for understanding the high-level business requirements that will drive your platform…
5: PSD2 and SCA Compliance Lessons from Payments Specialist Adyen
Nov 26, 2019 • 32 min
In the fifth episode of re:platform we’re joined by Fred Potter from leading payment company, Adyen. Fred answers our questions on all things PSD2 and SCA, along with the impacts and planning considerations for retailers.
4: Magento Commerce vs Open Source - Suitability, Feature Gaps & More
Nov 18, 2019 • 31 min
Welcome to the fourth episode of Re:platform, where we compare Magento Commerce with Magento Open Source. We’ll discuss the suitability of both versions for enterprise projects, key feature gaps, examples of large retailers using the open source version,…
3 - What’s The Best eCommerce Platform?
Nov 17, 2019 • 10 min
In this episode, James Gurd goes solo (with Paul away on holiday) and discusses how eCommerce platform assessment should be approached and the key areas that need to be reviewed.
2: Replatforming SEO Best Practice with Gerry White, from Just Eat
Nov 16, 2019 • 28 min
In this episode, Paul and James interview Gerry White, a highly experienced technical SEO professional currently running the SEO team at The episode is focused on approaching replatforming projects as an SEO, common issues, getting internal…
1: Understanding Common Replatforming Issues & Risks
Nov 13, 2019 • 24 min
Welcome to the first full episode from the Re:platform podcast series - by eCommerce consultants James Gurd and Paul Rogers. This episode is focused on common issues and risks when replatforming and how they can be countered.
Introducing the brand new Re:platform podcast with Paul Rogers and James Gurd
Nov 11, 2019 • 12 min
This is our welcome episode, where we introduce our brand new replatforming podcast; Re:platform. We’ll introduce ourselves (Paul and James), the concept for the podcast and we’ll provide a bit of an overview of what we’re intending on covering.