Above Board

Above Board

usefathom.com
Can you make money and hold true to your values.


We’re taking a break
Sep 4 • 26 min
Jack and Paul talk about taking a short break from this show until November or so. Also hear Paul lose his sh*t about the state of banking in Canada, a bit more on enterprise sales processes, and how they’re slightly tweaking their charitable donations.
Building an audience, analytics & virtue signalling
Aug 28 • 37 min
Jack and Paul get into a smorgasbord of topics on today’s show including: Jack’s Laracon talk, building an audience, what to do about all the virtue signalling in the ethical product space and much, European privacy laws and their impact on American…
Being competitive, YouTube and going viral
Aug 21 • 37 min
On today’s episode Jack and Paul chat about using competitiveness to your advantage, the good and bad of video games, how we dealt with a very viral customer, the logic of a privacy-focused company like Fathom using a platform like Youtube and Jack’s…
Credit cards, trust and why people buy indie software products
Aug 14 • 39 min
On today’s show Jack and Paul talk about the reasons Fathom asks for a credit card up front, and how that impacts our growth. They also get into why people buy certain SaaS products. As an added bonus, Jack calculates how much it’d cost you to use…
New hires and vacations
Aug 7 • 28 min
On today’s show Paul and Jack chat about bringing a privacy officer on board, why taking proper breaks are important (even if you run an indie business) and what we are considering for the future of Fathom Analytics (version 3). Jack makes a joke about…
Bad CEOs and Cat Jumpers
Aug 1 • 36 min
Jack and Paul dissect a few issues they’ve had with other companies and leadership at those companies, and then how those companies responded (both the good and the bad).
SaaS collaboration tools, organization, pancakes and more
Jul 17 • 33 min
Jack and Paul answer questions from listeners today, including: our favourite pancake recipe, the tools/apps we use to collaborate, how we determine hiring vs bringing on cofounder vs freelancers, and our full design and development processes. We also…
You’re fired!
Jul 10 • 33 min
Jack and Paul speak about having to fire a customer for the first time. It was tough, but it had to be done. They also discuss boundaries, tolerance and office politics.
Wealth
Jul 3 • 47 min
We’re not trying to sell you anything right now, we’re only here to share our experiences making money working for ourselves. The techniques discussed in this podcast episode can help you generate millions of dollars.
Are you a bad person if you use YouTube?
Jun 11 • 31 min
Jack and Paul get into if Fathom should create and post videos to YouTube (which is obviously owned by Google). Are you a bad person if you watch YouTube? Are you a worse person if you upload videos to their service?
Is Joe Rogan a sell out?
May 28 • 36 min
Joe Rogan recently signed an exclusivity deal worth $100M with Spotify which goes into effect sometime after September 2020. Is this a trend towards the end of podcasts being a free and open platform? Is this moving more towards how televisions shows have…
Were we wrong about enterprise customers?
May 25 • 40 min
Jack and Paul discuss the pros and cons of supporting enterprise clients, along with a SPECIAL GUEST: Ben Orenstein from Tuple. How are thinking about working with bigger clients while still ensuring our smaller clients are happy and taken care of?
Customer happiness over money
May 15 • 42 min
A lot of businesses put money before their customers’ happiness. We’ve all been there: we get a bill for a yearly subscription, but didn’t get any warning about the charge happening. And then, if we want to cancel, have to go through the onerous process…
Capitalism and copycats and communism, oh my!
May 8 • 43 min
Jack and Paul talk about the benefits and problems involving taking venture capital for a software company, what we think about competitors copying us, and why “free markets” should potentially have some limits or at least some regulations.
Why was the first $10k MRR the hardest?
Apr 24 • 39 min
We should have recorded this episode ages ago. Both because it’s been a month since our last confession… we mean episode. And because we hit $10k MRR a while back and didn’t celebrate it or mention it. So join us as we talk about hitting that milestone…
Fighting with COVID-19
Mar 23 • 46 min
Paul and Jack get brutally honest about the current pandemic, and it’s horrible effect on small businesses. Oh, and they also get into cruise ship bailouts, the Canadian government (and what they’re doing right), and building toilet paper roll forts while…
Why do programmers suck at design?
Mar 10 • 41 min
Jack and Paul dive deep into what goes into a design (if you’re a designer, like Paul), and talk about the value of design. Jack queries Paul about his process and approach, and how developers can learn a few tips to make their designs suck a little less.
Jack is leaving
Feb 25 • 35 min
It’s the end for Jack, as he has a heart to heart discussion about wrapping things up for good.
Being a solo founder sucks
Feb 11 • 29 min
As you know, Jack and Paul are the cofounders of Fathom Analytics, a 50/50 split. What do they think about working as cofounders? Is it better to be a solo founder? What are benefits of only making half as much (and giving the rest to someone else)? Let’s…
Every single marketing effort Fathom has used thus far
Jan 28 • 40 min
From content marketing, to paid ads, to social media, Jack and Paul dive into every single type of marketing they’ve done to promote Fathom. They talk about the effectiveness of each, as well as the difference between “marketing as brand awareness” vs…
How many hours of work is enough?
Jan 14 • 23 min
Jack and Paul ring in the new year with a hearty debate about how many hours you need to work per week. Is it as simple as “no more than 40”, or is this debate more nuanced?
How to win friends and influence features
Dec 3, 2019 • 30 min
Fathom has always held true to being a simple analytics platform with a focus on digital privacy. In this episode Jack and Paul discuss how new features are decided upon, how new features are prioritized, and how to manage expectations of what people want…
The open-source dilemma
Nov 18, 2019 • 23 min
Fathom Analytics started out fully open-source. Now, we have an open-source version and a paid version, where the paid version has more features. Jack and Paul hash out our honest reasoning behind not open-sourcing V2, and how we messed up by announcing…
Announcing Above Board, an episode about all future episodes, also known as a trailer
Nov 13, 2019 • 2 min
Welcome to the Above Board Podcast. In this podcast Jack Ellis and Paul Jarvis will discuss all things Fathom Analytics (the product they co-own), ethics and business, and whatever else comes up as they build and sell their software product. Learn more at…