Commerce Connect Podcast

Commerce Connect Podcast
The road to ecommerce success can get bumpy – we talk to some of the world’s best-known brands to help smooth your direct-to-consumer journey. Learn from the experts on how to build your digital marketing strategy using best-of-breed solutions for a s

Silk Software’s Dong Xu on Why Ecommerce Merchants Should Reframe Their Thinking on Entering China
Aug 10 • 31 min
The Chinese market represents a land of opportunity for brands worldwide. Silk Software founder and CEO Dong Xu has helped some of the world’s best-known brands crack the code that seems to elude others. Join host Jason Nyhus as he and Dong discuss why…
Commerce Passport Ep. 4: Taxes Don’t Need to be Taxing
Aug 3 • 47 min
How do you take the complexity out of global commerce? Join host Jason Nyhus along with Dong Xu, CEO and founder of Silk Software, international tax expert Sean Brodie of PwC Ireland and Digital River’s financial services expert Troy Peck. They unwrap…
Matthijs Koorn of MGI Research on Where B2B Opportunities are Booming
Jul 27 • 35 min
Matthijs Koorn specializes in international business development, ecommerce, payments and the market research that helps B2B companies find their next opportunity to expand. In this podcast, Matthijs and Digital River’s Jason Nyhus discuss some…
Uncertainty into Opportunity Ep. 3: Optimize Payments for Maximum Conversions
Jul 20 • 42 min
Join Chase Bruch from Blue Acorn iCi, David Bruce from PayPal, and Digital River’s Jeremy Waxman along with host Mike French as they share the recipe for building the right ecommerce payment solution for your online store. How to minimize complexity…
Deloitte’s Paul do Forno on Data Overload and the Human Side of Ecommerce
Jul 13 • 39 min
Analysts worldwide have been humbled by how 2020 looked at their predictions for the year and blew them apart. Even so, long term trends - driven by data - are still with us. Deloitte Digital’s Paul do Forno helps ecommerce brands master digital…
Commerce Passport Ep. 3: Deliver a Personalized Shopping Experience, Optimize Payments for Global Conversions
Jul 6 • 46 min
Our expert panel featuring Andy Peebler of Salesforce, Dale Traxler of Coveo and Digital River’s Eric Christensen dive deep into payment systems and how they drive conversions for your ecommerce store. There’s far more under the hood than you might…
Quiet Logistics’ Jonathan Briggs on Why Fulfillment is Ripe with Ecommerce Opportunity
Jun 29 • 34 min
That last click you make for your online purchase triggers a finely choreographed production to get your purchase to your doorstep. Jonathan Briggs of Quiet Logistics shares the latest on how his team is working with ecommerce brands to make fulfillment…
Uncertainty into Opportunity Ep. 2: Know Your Audience and Uncover New Opportunities - How to Market Your Online Store
Jun 22 • 40 min
Never before as your company’s direct to consumer (D2C) channel been more important for building brand awareness and loyalty. Join Elastic Path’s Linda Bustos, Micron Technology’s Rahul Sandil and D2C advisor, and consultant Jeremiah Andrick to learn…
MentorMate’s Denny Royal: Design Your Ecommerce Experience for your Customer, Not Your Competitor
Jun 15 • 23 min
MentorMate’s Denny Royal is vice president of design at MentorMate, helping customers design the right solution for their ecommerce sites. Denny shares his expertise on smart design, including a surprising source of inspiration - nature.
Commerce Passport Ep. 2: Attract, Convert and Keep More Customers - Building Seamless Customer Experiences
Jun 8 • 46 min
Join our commerce passport series as we zero in on the techniques businesses and top marketers are employing to keep customers engaged with their brands. As part of our commerce passport series, Avast Software’s Cristian Gallardo shares how that looks…
Bloomreach’s Brian Walker on How the Pandemic is Transforming Ecommerce
Jun 1 • 40 min
Brian Walker has a storied career at ecommerce companies and as an analyst. Now, as chief strategy officer at Bloomreach, Brian helps B2B and B2C companies in all verticals grow successfully. He also hosts his own podcast, The State of Commerce…
Uncertainty into Opportunity Ep. 1: Control Your Own Destiny: Go Direct to Consumer
May 25 • 46 min
Having a direct channel to your customer has never been more important. Our guests, Lorrie Mizuko of Resideo, Jack Kurtz of Fortuitas, Andrew Leibowitz of Astound Commerce and Rok Nicaj of Ingram Micro join Digital River CEO Adam Coyle and host Mike…
Ecommerce expert Brian Beck: COVID-19 is an Ecommerce Call to Action for B2B Brands
May 18 • 37 min
Brian Beck, managing partner of Enceiba, which helps brands build their Amazon programs, jokes about being on the wrong side of some of the first ecommerce efforts, even as his years of experience have made him one of the most sought-after B2B ecommerce…
Commerce Passport Ep. 1: How a Localized Approach Drives Conversion, Revenue and Customer Satisfaction in a Global Market
May 14 • 35 min
Deloitte’s Paul do Forno, James Sudworth of Egress and Digital River CEO Adam Coyle join us to discuss how entering new markets with local expertise can elevate your business. We call that the Onshore Advantage. It simplifies the entrance to new global…
WordPress VIP’s Jary Carter on How Remote Work Drives Success at the Ecommerce Platform Powerhouse
May 11 • 34 min
Jary Carter’s career has taken him to Magento, co-founder of his own company, and now to WordPress VIP at Automattic as chief revenue officer. In this episode of Commerce Connect, Jary delves into the ecommerce ecosystem and how enterprise companies can…
It’s a Big World, Get Out There! Born’s Eric Gutoski on the Need For Global Ecommerce Expansion
Apr 27 • 14 min
Born’s chief strategy officer Eric Gutoski has small-town, Midwestern roots, but his ambition is to help brands take their business to anywhere in the world they want to be.As Eric describes it, brands that want to survive and thrive need to think…
Don’t Blow Your Stack: diconium’s Roland Oberdorfer on Modernizing Your Ecommerce Solution
Apr 13 • 27 min
As more brands look to modernize outdated ecommerce technology stacks, the saying “If you build it, they will come” inspired by the movie “Field of Dreams” seems like a worthy goal. But if you don’t build it correctly, you could do more harm than good….
Cardinal Health’s Corey Case on Rebuilding a Legacy Website for the 21st Century
Mar 30 • 33 min
Cardinal Health is a global, integrated healthcare services and products company, working with hospitals, pharmacies, surgery centers, labs and physician offices worldwide. As such, Corey Case, VP of Customer Engagement, was a visionary when he began…
Scribd’s Tony Grimminck Reads a Robust Future for the Subscription-Based Library
Mar 16 • 21 min
Billing itself as “a personal library you can carry in your pocket,” Scribd aims to build readers and customers one subscription at a time. Its ecommerce strategy goes way beyond putting the latest books online. Scribd is partnering with authors for…
How Fast Can You Go? Glenbrook Partners’ Allen Weinberg On How We Move Money
Mar 3 • 31 min
When you get paid you expect immediate access to your cash, but the U.S. financial system isn’t set up that way. Behind every check and credit card transaction is a complicated system that moves money from one account to another. Glenbrook Partners is a…
Calm’s Sue Cho on Subscriptions, NBA Superstars and Email Nirvana
Feb 18 • 29 min
Celebrated as Apple’s 2017 iPhone App of the Year, Calm is a Bay Area unicorn that’s helping people all over the globe find a little peace in a turbulent world. As head of lifecycle marketing for Calm, Sue Cho is tasked with keeping customers happy, and…
Digital River’s VP of Payments, Fraud and Financial Services Eric Christensen with Secrets to Billing Success
Dec 3, 2019 • 16 min
If your customers are pulling a vanishing act, optimizing your billing process could help you shore up your bottom line.
Kaspersky’s Irina Bock on global success and why she looks to Krav Maga for an edge in business
Nov 19, 2019 • 33 min
How economic uncertainty and military self-defense training became part of Irina Bock’s secret to ecommerce success.
Tomas Janu of Avast on the key to successful globalization and why free is anything but low value
Nov 5, 2019 • 32 min
For Avast’s Tomas Janu, diving into a country’s culture is the key to successful globalization.
The Spark that tamed big data: Databricks’ Curtice Smith on the power of uniting data scientists and engineers for business innovation
Oct 22, 2019 • 20 min
Databricks’ Curtice Smith reveals how his company helps businesses create big results by taming big data.
Growth Guru Elena Verna Turning Data Into Ecommerce Success
Oct 8, 2019 • 37 min
Elena Verna was once a growth team skeptic - now she’s a growth evangelist digging into data to power success at Malwarebytes and beyond.
SmugMug’s Ben MacAskill on Disrupting Ecommerce Through Paid Subscriptions
Sep 24, 2019 • 43 min
SmugMug’s Ben McAskill on how paid subscriptions disrupted conventional thinking on what customers really want.
Commerce Connect Trailer
Sep 6, 2019 • 2 min