Break the Ceiling

Break the Ceiling

scalespark.co/podcast
Growth is only hard when your business isn’t built for it.


How Your Default Decisions Impact your Business’ Ecosystem with Ashley Gartland
Aug 4 • 59 min
Your business is an ecosystem. Every part of your business is interconnected with other areas of your business. The decisions you make about the kind of business model you have affects how you market your business. I’m excited to have Ashley Gartland back…
How to Build a Community Around Your Business with Katie Hunt
Jul 28 • 39 min
Katie Hunt, founder of Proof to Product, helps product-based businesses create product lines, sell wholesale, and build stronger businesses. She has a podcast, courses, masterminds, coaching, conferences, and yes, a community. Katie’s helped thousands of…
Evolving Toward a Community Business Model with Margy Thomas
Jul 21 • 39 min
Margy looked at her business and realized that 1:1 services was no longer the best delivery option for her clients and it wasn’t the business she wanted to be running. Creating the ScholarShape community was the natural evolution. Key Takeaways: - What…
Where Community Belongs In Your Business Model with Sophie Bujold
Jul 14 • 45 min
Harnessing your IP isn’t the ONLY way you could add additional revenue or build resilience into your business. Sophie Bujold has another option: building a community product around your business. Key takeaways: - Using community/membership model as a…
Using Your Intellectual Property To Pivot & Build Resilience with JoAnn Holmes
Jul 7 • 49 min
We’re talking about how to build some more resilience into your business model by using work you’ve already done—your intellectual property—and turning it into another source of revenue for your business. Key Takeaways: - Using your intellectual property…
How to Better Understand Your Numbers & Your Tax Risk with Luke Frye
Jun 30 • 47 min
I’m excited to discuss the importance of accounting, bookkeeping, and understanding your taxes with Luke Frye, cofounder and CPA at Timber Tax Accounting. Luke was the first accountant at Bench.co and has been helping entrepreneurs with their accounting…
The Risk of Inconsistent Cash Flow with Priya Malani
Jun 23 • 40 min
I’m talking with “The Rebel of Wall Street”, Priya Malani, whose goal is to change the way young professionals think about money by empowering them to get their financial sh*t together. Key Takeaways: - Money management mistakes that business owners are…
Identifying Financial Risks & Building Resilience with Jacquette Timmons
Jun 16 • 57 min
Jacquette and I talk about financial risks, resilience, and the relationship between the two. Key takeaways: - How assessing your risk is actually a move towards building resilience - What the relationship between risk, uncertainty, safety, and resilience…
Procrastination and Why The Bootstrapper Mindset Keeps You Stuck & Frustrated with Charlie Gilkey
Jun 9 • 41 min
Charlie and I tackle not just getting out of your own way but ALSO how to get out of your team’s way and how the stage your business is in affects the roadblocks you’ll run up against. Key Takeaways: - Founder mojo and how to use it to your business’…
Patience & Purposeful Experimentation with Jason Van Orden
Jun 2 • 37 min
Today, we’re talking about patience and purposeful experimentation with Jason Van Orden. He’s a consultant, trainer, and strategist who helps thought leaders reach larger audiences. He’s created multiple successful brands, launched over 60 online courses,…
How Trauma & Perfectionism Affect Your Business with Nicole Lewis-Keeber
May 26 • 36 min
Nicole Lewis-Keeber is a business therapist and mindset coach who works with entrepreneurs to create and nurture healthy relationships with their businesses. She’s a Licensed Clinical Social Worker with a Masters in Social Work and she writes and speaks…
How Your Money Story Impacts Your Business with Agnes Kowalski
May 19 • 51 min
Agnes has a lot to say about our relationship with money and the way that our money mindsets can hold us back. She went from having a poverty mindset that was limiting her to $40,000 per year, to consistently bringing in a 6 figure income as a money…
How To Prioritize When EVERYTHING Is Important with Tonya Dalton
May 12 • 50 min
Today, we’re talking with Tonya Dalton about the key to tackling this overwhelming and never-ending to-do list so you can get crystal clear on your priorities. Tonya’s North Star method lets you figure out what DOES matter to you — both for your life and…
The Competitive Edge of Process With Networking That Pays Creator Michelle Warner
May 5 • 34 min
Most of the problems I fix in business, with systems or technology or new team members usually directly stem from the owner. Their weaknesses have become the businesses weaknesses. And by identifying those weaknesses, we can put systems in place to…
When Your Business Needs A Project Manager With Yellow House Media Founder Sean McMullin
Apr 28 • 46 min
Having project managers as a specific position on your team is a choice that can drive what your business looks like. It’s a choice that can ultimately determine what your position as a founder looks like. Are you a manager of managers? Do you directly…
Project Management Duel: Notion vs ClickUp with Marie Poulin & Layla Pomper
Apr 21 • 48 min
Today we’re going full-on geek and talking about project management software with two of my fellow project management software nerds. We’re talking about why you would pick one particular software tool over another, the importance of making sure the…
Client-Based Project Management With Execution Expert Hailey Thomas
Apr 14 • 47 min
Hailey Thomas is the master at delighting her customers. You might remember Hailey from Episode 12, when she came on the show to talk about her Worktreat Intensives. Hailey is a business coach for online entrepreneurs and one of my very favorite friends…
Cash Flow In A Crisis With Lauren Caselli
Apr 7 • 34 min
My guest today is showing us how it’s done. Lauren Caselli owns a strategic event planning and marketing firm. She coaches business and agency owners looking for more financial breathing room on how to institute rate raises and price their services…
Software As Service Metrics Applied To Small Business Growth With Justin Jackson
Mar 31 • 51 min
Justin and I talk about some of the key data that they measure at Transistor. We talk about how to track monthly recurring revenue and churn – two fabulous metrics you can look at when measuring the health of your business. And we talk about how their…
Using Data To Make Better Decisions About Your Business With Maggie Patterson
Mar 24 • 30 min
Maggie Patterson and I talk about all the different things she’s tracking, how she tracks them, and how she’s integrated what she learns into her growth strategy. We also talk about how she gets over the mental hurdle of “but, I don’t wanna” and gets…
Making Space To Grow Your Service Business With Kathleen Shannon
Mar 17 • 37 min
I talk with Kathleen Shannon about how to approach data when you identify as more of a creative person and less as someone with a data-first mindset. We talk about how making space for growth is such an important aspect of actually growing. And we talk…
There’s More To Measure Than Numbers With Karyn Kelbaugh
Mar 10 • 36 min
Karyn Kelbaugh is a squishy data specialist. She helps small business owners learn what their clients think by capturing their stories. Owners get feedback, insights into their clients’ dreams and frustrations, and their exact words describing it all. In…
Use This One Weird Metric To Measure Your Service Business With Rob Howard
Mar 3 • 34 min
Rob Howard has one simple metric for measuring the financial health of his business: profit per hour per client. Tracking that metric has changed how I evaluated and measured my own business and has become something I incorporate into my clients’…
How Your Pricing Choices Can Make You Happier With Marketing Analyst Rita Barry
Feb 25 • 40 min
Today, we’re going to pull all those ideas together and look at the downstream impacts of making that switch from hourly pricing to value-based pricing. We’ll look at how it affects your sales process, your proposal process, your profit, your cash flow…
Getting Paid Faster Using Practice Ignition With Tier One Services Co-Founder Jaime Campbell
Feb 18 • 42 min
Practice Ignition is a tool I use in my own business, and with most of my clients because it makes onboarding a client and accepting payments so easy. My guest today has been using Practice Ignition for the last few years. Jaime Campbell is the co-founder…
Taking Payments In A Positive & Transparent Client Relationship With Kate Strathmann
Feb 11 • 34 min
Getting paid by clients is the #1 most important part of the workflow in a service business. If you don’t get paid, eventually, you won’t have a business. But how you go about getting paid – now that’s where some magic can really happen. Today, we’re…
Using Value-Based Pricing To Boost Profit With Dana Kaye
Feb 4 • 53 min
Dana Kaye and I talk about how she went about making that transition from an hourly pricing model to a value-based model. We talk about how the change affected every area of her business operations and the impact that thinking about the administrative…
Streamlining Done With You Services With Greg Hickman
Jan 28 • 43 min
My guest is Greg Hickman, the founder and CEO of System.ly. Greg and his team have over the last 4 years, transformed System.ly from a marketing automation consultancy into one of the top coaching and training companies for service providers. Greg…
How To Spend Less Time On Client Calls While Managing Retainers With Parker Stevenson
Jan 21 • 43 min
Today, I talk to Parker Stevenson, co-owner of Evolved Finance, a bookkeeping company that specializes in online businesses. I talked with him about how he and his business partner, Corey Whitaker, buck convention and deliver their monthly bookkeeping…
How Voxer Can Save You And Your Client Time With Ashley Gartland & Nancy Jane Smith
Jan 14 • 47 min
Today, I talked with Ashley Gartland and Nancy Jane Smith about how they use Voxer to communicate with their clients. Primarily a voice messaging app, Voxer allows them to replace both email and in-person meetings, helping them save time and streamline…
Faster Results In Fewer Meetings With Ashley Gartland & Hailey Thomas
Jan 7 • 36 min
In today’s episode, I talk with business coach Ashley Gartland and marketing & operations project manager Hailey Thomas about their different approaches to delivering intensive-style offerings. You will hear that these different approaches might actually…
Productize Hands-On Services To Earn More & Stress Less With Lead Cookie Founder Jake Jorgovan
Dec 31, 2019 • 36 min
Jake Jorgovan focuses on productizing his service delivery so he can operate efficiently at scale. These productized services are built on solid processes, procedures, and standardized systems behind the scenes. They ensure that his clients get a…
Creating Consistent Scalable Income Through Revenue Sharing With Lacey Sites
Dec 24, 2019 • 32 min
Lacey Sites uses a revenue-sharing pricing structure that allows her to scale her one-on-one coaching business without adding more clients all while still dramatically growing her profits. This unique model allows her to double down on her investment in…
Save Time and Boost Profit Using A Proposal Calculator With Rob Howard
Dec 17, 2019 • 57 min
The crux of the proposal process is reducing your sales time. Rob has developed a system that allows him to give accurate quotes on the initial call and send out proposals within 15 minutes of getting off that call. It’s a system that saves a ton of time,…
Setting Boundaries To Increase Capacity With Work Brighter Founder Brittany Berger
Dec 10, 2019 • 33 min
In this episode, I talk with Brittany Berger about establishing boundaries in her business so she can ensure that she has the capacity needed to help her clients go beyond just working smarter to a better version of productivity. Key Take-Aways:…
Why Streamlining Your Effort Pays Off With Business Strategist Michelle Warner
Dec 3, 2019 • 36 min
Michelle Warner and I talk about how we both use opting-out as a tool to help our clients become more profitable and efficient. Key takeaways: How Michelle uses an 80/20 framework to harnesses creative energy How she helps clients start optimizing as a…
Defaulting to Simple with ScaleSpark Founder, Susan Boles
Nov 19, 2019 • 13 min
If you can’t figure out how to break the ceiling and scale your business, then you should listen to this podcast with ScaleSpark Founder, Susan Boles. Key takeaways: Why the tech that promises to make your life easier can just be another complication Why…
Using Software to Scale with ScaleSpark Founder, Susan Boles
Nov 5, 2019 • 38 min
In this podcast episode Susan is on the receiving end of the interview, talking to Tara McMullin about using software to scale. Key takeaways: The basis for business default decisions Why hiring more people won’t fix an operational capacity problem…
Breaking the Default Model: Building a Badass Business with Badass Your Brand Founder, Pia Silva
Oct 22, 2019 • 43 min
If you haven’t heard of the powerhouse that is Pia Silva, founder of Badass Your Brand, then you’re in for a treat. Key takeaways: Break the ceiling by breaking the default agency model Why project management tools don’t work for every business Using a…
Crossing the chasm from experimentation to deliberate model with business designer Michelle Warner
Oct 8, 2019 • 38 min
Business designer Michelle Warner talks about how to make that all-important decision of crossing the chasm from experimentation mode to a business model that’s designed to grow. Key takeaways: Why business design is a hybrid approach to creating a…
Is it The Dip or time to pivot with That Seems Important founder Margo Aaron
Sep 24, 2019 • 53 min
There’s the business you COULD run, and there’s the business you SHOULD run. How do you know when you’re just in “the dip”, or when you’re running a business that’s never going to be the business that you want to run and it’s time to do something else? We…
Default Decisions and What Works with Tara McMullin
Sep 10, 2019 • 53 min
Allow me to introduce this very first episode of #BreaktheCeiling, the podcast where we’ll talk about how you might structure your #smallbusiness, or even why you’re in the business you’re in in the first place. On Break the Ceiling we’re going to talk…
Introducing Break the Ceiling
Aug 29, 2019 • 3 min
Introducing Break the Ceiling launching early September 2019. For more information, visit https://scalespark.co/podcast