Business Performance Podcast

Business Performance Podcast

ppqc.net
The Business Performance Podcast is a monthly podcast dedicated to helping companies spread the word on their lessons learned from improving product quality, processes, and performance.


Cashing in on Loyalty Programs
Jul 4 • 42 min
In this episode Ravi Venkatesan, Head of Innovation at Bakkt talks about digital innovation, the business impacts and challenges from COVID-19, and how Bakkt is moving forward.
Carrie Vanston the Alligator Wrangler
Jun 28 • 43 min
In this episode Carrie talks about her eight tips to help you stay out of the alligator pit of fear and stress, and move on to an energized, growth mindset
Building a Kindred Connection - Moms Helping Moms
Jun 21 • 42 min
In this episode Deanne Akerson talks about the challenges of starting and growing a new business, especially in today’s world of COVID-19.
Changing the Advertising Landscape – A Conversation with Kurt Donnell
Jun 13 • 42 min
Take a few minutes and listen to Kurt Donnell, CEO of Freestar as he talks about how Freestar has disrupted the on-line advertising business and become the fastest growing company in the US in 2019, according to Inc.
Transforming the Supply Chain – A Conversation with Brad Hollister
May 21 • 38 min
In this episode SwanLeap CEO Brad Hollister talks about transforming the supply chain, especially in the “new normal.”
Episode 061: Pulling Profits Out of a Hat – A Conversation with Monte Wyatt
Apr 28 • 41 min
In this episode executive leadership coach Monte Wyatt discusses his approach to helping business owners and leaders adjust to the new normal.
060: The Coronavirus and Disrupting Education– A Conversation with Yocheved Belsky of ClearSquare Group
Mar 19 • 35 min
In this episode Yocheved Belsky discusses the pros and cons of remote teaching, especially for special needs children.
059: Providing “Satisfillment” to Small Retailers – A Conversation with Padhu Raman of Project Verte
Mar 9 • 43 min
In this episode, Chief Product Officer and Founding Member Padmanabhan (Padhu) Raman talks about full circle eCommerce, inventory process quality, and supply chain automation.
058: Citizen Development and RPAs – A Conversation with Axel Schneider
Mar 6 • 49 min
In this episode we meet Axel Schneider of UiPath who talks about automation, RPAs, and helping companies overcome the fears of automation.
057: Conversation with Michael “Fritz” Fritzius – A Late Blooming Process Advocate
Feb 18 • 49 min
In this episode, Fritz Frtizius talks about software testing automation, misconceptions, and pitfalls and what is he has done to overcome these challenges.
056: Maximizing Customer Lifetime Value– A Conversation with Bälaji Ramanujam
Feb 14 • 39 min
In this episode, Bälaji Ramanujam talks about overcoming these challenges and building customer satisfaction based on data.
055: Autonomous Cross Channel Marketing– A Conversation with Jim Calhoun / CEO Nectar9
Feb 4 • 48 min
In this episode, Jim Calhoun/CEO of Nectar9 talks about how they are building a world in which marketing automation is truly left to the machines.
054: On a Quest for Business Agility– A Conversation with Michael Nir / President Sapir Consulting
Jan 31 • 51 min
In this episode Michael Nir of Sapir Consulting talks about agile, retrospectives, and quality in software development teams.
053: Driving Customer Growth via Lean AI – A Conversation with Lomit Patel / VP Growth at IMVU
Jan 22 • 40 min
In this episode Lomit talks about quality, vanity metrics, growing market share, etc. through the use of Lean AI.
052: Humanizing Process Improvement – A Conversation with Colin Mulholland / Enterprise Practice Leader at Change Healthcare
Jan 17 • 34 min
In this episode Colin Mulholland talks about how he is introducing cultural change into Change Healthcare by co-creating, coaching, and counseling executive leaders, transformation teams, and internal strategic partners to deliver value while building a…
051: Crowdsourcing the Collection of Business Data – A Conversation with Rick West / Co-Founder and CEO at Field Agent
Jan 15 • 52 min
In this episode Rick West talks about the importance of collecting high quality data and providing meaningful analytics to their clients.
050: Developing Trust: The Executive Career Accelerator – A Conversation with Kyle Gantos / Founder at MeetYourGig
Jan 4 • 58 min
In this episode Kyle Gantos discusses his journey, challenges, fears, and successes with helping people achieve their dreams.
049: Deliberately Different: Disrupting the Engagement Ring Business – A Conversation with Anubh Shah / Founder @ With Clarity
Jan 1 • 39 min
In this episode we meet Anubh Shah where he explains how he has disrupted the engagement ring business.
048: Saving Clinicians’ and Physicians’ Most Precious Resource, Time – A Conversation with Neil Gomes/Chief Digital Officer and Executive Vice President for Technology Innovation and Consumer Experience
Dec 17, 2019 • 39 min
In this episode we meet Neil Gomes Chief Digital Innovation Officer of Thomas Jefferson Univerriity and Jefferson Health as he talks about innovation in healthcare
047: Improving the Healthcare Revenue Cycle – A Conversation with Jawad Shaikh of Avelead
Dec 2, 2019 • 41 min
In this episode we meet Avelead’s Founder Jawad Shaikh and discover how he and Avelead have successfully addressed challenges with the healthcare revenue cycle.
046: Practical Strategies for Auto Dealers – A Conversation with Jason Harris of Digital Dealership Solutions
Nov 13, 2019 • 50 min
In this episode Jason Harris of Strategy with Jason talks about his journey and mission to add value to dealerships through education.
045: Bringing Innovation to NASA – A Conversation with Fernando De La Peña Llaca AEXA Aerospace CEO
Nov 12, 2019 • 43 min
In this episode AEXA CEO Fernando De La Peña Llaca discusses how his company has overcome the challenges of being a small business and be able to bid as a prime contractor.
044: Addressing Ticket Fraud, Security, & Data Collection – A Conversation with Eric Rozenberg / SecuTix
Nov 8, 2019 • 42 min
In this episode Eric Rozenberg of SecuTix talks about how they address these issues and help organizations and venues regain their independence.
043: Work Smarter, Not Harder – A Conversation with Entrepreneur Isaiah Bollinger / Trellis
Nov 5, 2019 • 38 min
In this episode CEO and entrepreneur Isaiah Bollinger takes us on his journey developing Trellis into a full service eCommerce solutions agency that made the Inc. 5000 list in 2018.
042: Creating New Memories with Immersive Technology – A Conversation with Alex and Tim Porter of Underminer Studios
Nov 2, 2019 • 52 min
In this episode Alex and Tim Porter talk about how they are using volumetric video, augmented reality, and virtual reality to go way beyond entertainment and use it for training, gaming, sports, and health.
041: From Startup to Unicorn – A Conversation with Roland Siebelink
Oct 31, 2019 • 43 min
n this episode Roland Siebelink talks about his experience working with Silicon Valley startups, helping founder CEOs mature to become great leaders.
040: Combating Cyber Security Threats – A Conversation with Jonathan Goetsch
Oct 23, 2019 • 46 min
In this episode Jonathan Goetsch / President of US ProTech talks about Dwell-Time and Continuous Diagnostics & Mitigation (CDM) and how these issues are being addressed to stay one step ahead of the cyber criminals.
039: Safety, Security, & Software Quality in Oil & Gas – A Conversation with Don Shafer
Oct 14, 2019 • 45 min
In this episode Don Shafer discusses the challenges, pitfalls, and successes with software quality in the oil patch.
038: Car Biz Done Better – A Conversation with Founder and Social Media Guru Sean Welsh
Sep 26, 2019 • 47 min
In this episode the passionate and dynamic Sean Welsh talks about his personal journey and why he loves what he does.
037: Leveraging Natural Curiosity to Improve Processes and Reduce Costs – Joseph Kmiec / Business Forward Inc.
Sep 25, 2019 • 32 min
Small to mid-sized businesses (e.g. Hotels, Architectural, Engineering, Software Design, Automotive dealerships, Scientific, Housing (Apartment, Assisted Living and Nursing Homes), Manufacturing, Medical services, Office buildings, Retail Shopping…
036: Moving Organizations that Move the World – Ralph Vasami and Charlie Mularski of Universal Weather and Aviation
Sep 23, 2019 • 41 min
In this episode we meet Ralph Vasami CEO and Charlie Mularski EVP International as they tell the story of Universal Weather and Aviation from its early days of providing customized weather forecasts to a full set of business travel services that provide a…
035: Changing Lives Through Technology – A Conversation with David Franklin of knowRx
Sep 19, 2019 • 34 min
In this episode we meet knowRx founder David Franklin as he talks about his passion for improving health and welfare through monitoring, scheduling, and providing feedback on drug usage (prescription and over-the-counter medicines) for consumers and…
034: Open Source Data Orchestration – A Conversation with Steven Mih / Alluxio CEO
Sep 18, 2019 • 36 min
In this episode we meet Alluxio’s new CEO Steven Mih and hear about his passion for AI, data analytics, and data orchestration, as well as his lessons learned as an entrepreneur.
033: Innovating the Way Entrepreneurs Grow– A Conversation with Joseph Camberato
Sep 16, 2019 • 34 min
GrowByJoe star Joe Camberato talks about his passion for helping small businesses grow
032: Building Confidence by Taking Small Risks – A Conversation with Lauren Bailey
Sep 9, 2019 • 40 min
In this episode founder of Factor 8 and #GirlsClub Lauren Bailey talks about her passion for developing the capabilities of inside sales reps by building confidence through training, taking small risks, and consistently celebrating small goals.
031: Strong Process Infrastructure, The Key to Transformation & Scale – A Conversation with Ryan Johns
Sep 5, 2019 • 40 min
Episode 031: Strong Process Infrastructure, The Key to Transformation & Scale – A Conversation with Ryan Johns
030: Delivering Impeccable Services with a Customer Focus – A Conversation with Sheri-Anne Wooley
Aug 30, 2019 • 38 min
030: Delivering Impeccable Services with a Customer Focus – A Conversation with Sheri-Anne Wooley
029: Pivot, Disrupt, Transform – A Conversation with Marcia Daszko
Aug 29, 2019 • 50 min
Episode 028: Pivot, Disrupt, Transform – A Conversation with Marcia Daszko
028: From Bush Hogging to High Tech Marketing with Possibilitarian Brent Brightwell
Aug 27, 2019 • 36 min
In episode we meet Possibilitarian Brent Brightwell and his journey from bush hogging in East Texas to High Tech Marketing. And along the way we learn about the importance of taking care of the customer, employees, and the community.Brent is an MBA…
027: A Conversation with Silicon Valley Strategic Advisor and Visionary Hakan Kostepen
Aug 23, 2019 • 34 min
In this episode we meet Silicon Valley strategic advisor and visionary Hakan Kostepen.
026: Leonard Buchholz - The Car Biz Coach
Aug 17, 2019 • 37 min
Improving the capabiliites of Car Dealerships and their Service Departments.
025: Richard Barnett- SVP Marketing LevaData
Aug 14, 2019 • 35 min
In this episode we meet Richard Barnett/SVP Marketing at LevaData. LevaData helps global enterprises improve gross margins by reducing supply chain costs, with a focus on delivering measurable and accountable supply chain solutions and strategies that…
015: Jeff Socha, CEO, Ark Financial
Aug 9, 2019 • 35 min
In this episode, we meet Jeff Socha, CEO, Ark Financial.
019: Completing the Puzzle of a Contact Center – A Conversation with Brad Baumunk
Aug 9, 2019 • 28 min
In this episode, we meet Brad Baumunk and discuss the quality issues, misconceptions, and challenges faced in a call or contact center.
014: Alan Knitowski, CEO & Co-Founder at Phunware, Inc.
Aug 9, 2019 • 45 min
In this episode, we meet Alan Knitowski, CEO & Co-Founder at Phunware, Inc.
024: David Norton, Executive Director
Aug 9, 2019 • 33 min
In this episode, we meet David Norton, Executive Director at Consortium for Information & Software Quality.
023: Mariya Finkelshteyn, VP of Marketing at Sapling on Passion in the Workplace
Aug 9, 2019 • 19 min
In this episode, we meet Mariya Finkelshteyn, VP of Marketing at Sapling.
013: Translating Individual, Team, and Organizational Strategy to Results with Jeff Colvin
Aug 9, 2019 • 34 min
In this episode, we meet Jeff Colvin, Executive Consultant and Mentor.
018: Kimberly Wiefling, Founding Member at Silicon Valley Alliances
Aug 9, 2019 • 33 min
018: Kimberly Wiefling, Founding Member at Silicon Valley Alliances
016: Jordi Torras, Founder & CEO of Inbenta
Aug 9, 2019 • 34 min
In this episode, we meet Jordy Toras.
020: From Standup Comedy to Networking – A Conversation with JP Ostiguy
Aug 9, 2019 • 31 min
In this episode JP Ostiguy discusses how entrepreneurs and other professionals can increase their success through customer engagement and reputation.
021: Ellen Grace Henson, Consultant
Aug 9, 2019 • 26 min
In this episode, we meet Ellen Grace Henson, Consultant at Marketing Mechanics.
017: Brian Gallagher, Principal Consultant
Aug 9, 2019 • 40 min
In this episode, we meet Brian Gallagher, Owner and Principal Consultant.
012: Dave Blum, Owner and President of Dr. Clue Teambuilding.
Aug 9, 2019 • 37 min
In this episode, we meet Dave Blum, Owner and President of Dr. Clue Teambuilding.
022: Thinking Strategically and Tactically with Ankesh Kumar, Founder and CEO of LetsChat
Aug 9, 2019 • 22 min
In this episode, we meet Ankesh Kumar, Founder and CEO of LetsChat.
011: Leadership Is Not a Solo Sport - A Coversation with Susan Schwartz
Aug 5, 2019 • 37 min
In this episode, we meet Susan Schwartz, who helps team leaders and their working groups clear through the clutter and identify best practices to become successful, high performing teams.
010: Leveraging Behavioral Science Data With Tim Gohmann
Aug 5, 2019 • 38 min
In this episode, we meet Tim Gohmann, Co-founder and Chief Science Officer at Behavioral Science Lab, LLC.
009: Quality Management Consulting With Dan Stoller
Aug 5, 2019 • 26 min
In this episode, we meet Dan Stoller, who is an innovative professional with over 25 years of quality, regulatory and customer relationship experience across a wide range of industries.
008: Maturing Business and Leadership Skills – A Conversation with John Spence
Jul 29, 2019 • 37 min
In this episode, we meet John Spence, who is a business advisor, workshop leader, keynote speaker and executive coach to firms worldwide.
007: Ensuring Software Quality For Organizations With Bill Curtis
Jul 19, 2019 • 40 min
In this episode, we meet Bill Curtis, Founder of the Consortium for Information and Software Quality.
005: Disruption, Innovation and Evolution with Terry Jones, Founder of Travelocity
Jul 6, 2019 • 38 min
As you look at the pace of technology and innovation in today’s business landscape, it is exciting to aim to be a disruptor. However, many organizations also find themselves heavily concerned about being disrupted by others who may be more nimble,…
006: Serving The Technology Needs Of Local Communities, With Yusuf Ujjainwala
Jun 28, 2019 • 45 min
In this episode, we meet technology leader and CEO Yusuf Ujjainwala who helps small to medium sized businesses with I.T. Managed Services.
004: Accessing Fitness and Wellness Resources – A Conversation with Messer S. AbouElezz
Jun 28, 2019 • 38 min
In this episode, we meet Messer S. AbouElezz, CoFounder and CEO of FITT Finder
003: Improving the Quality of Medical Devices - Cisco Vicenty, FDA Case for Quality Program Manager
May 24, 2019 • 33 min
In this episode Cisco Vicenty, Case for Quality, Center for Devices and Radiological Health (CDRH) at the FDA talks about quality and MDDAP.
002: A Rags to Riches Story – Talking with Selva Jayaraman / COO of Business Integra
May 24, 2019 • 34 min
In this episode we meet Selva Jayaraman, the Executive Vice President and Chief Operations Officer of Business Integra as he relates his journey from humble beginnings in India to one of the Top 10 companies to have graduated from the small business…
001: Innovation, Digital Transformation, Artificial Intelligence, and Passion – A Conversation with Ricardo Garza / Softtek
May 20, 2019 • 29 min
In this episode, we meet Ricardo Garza, Vice President of Innovation and Emerging Technology at Softtek.