The Experience Makers

The Experience Makers
Hosted by Gemma Milne

Culture change in the experience age
Feb 11 • 30 min
This week’s discussion is focused on culture change and how it relates to digital transformation. Gemma Milne is joined by Lisa Humphreys; WPPs UK Strategy Development Director and Leo Rayman; CEO of Grey Consulting to explore ideas around what culture…
Why diversity matters
Jan 13 • 41 min
For the very first episode of the new decade, The Experience Makers are joined by Karen Blackett, Chair of MediaCom and UK Country Manager at WPP; Tag Warner, CEO at the Gay Times and Daniel Painter, Senior Consultant at Cognifide. The conversation…
Hello, Is it me you’re looking for?
Nov 21, 2019 • 35 min
How do you give a brand a voice? This episode of The Experience Makers look at how companies can use audio and voice to enhance customer experience effectively and emotively. Gemma Milne is joined by Steve Dunlop; Founder and CEO of A Million Ads and Sam…
AI and the future of customer experience
Oct 15, 2019 • 41 min
In this episode, The Experience Makers our guests are Jedrzej Osinski; Senior QA Engineer at Cognifide and Mario Coletti; UK Managing Director for NextAtlas. They join host Gemma Milne, to discuss artificial intelligence and how it is impacting the…
When content and commerce collide
Sep 16, 2019 • 32 min
For episode four of The Experience Makers, Gemma Milne joins Cognifide’s CEO, Miro Walker and Wunderman Thompson Commerce’s Head of Innovation, Naji El-Arifi. This week’s discussion is around how content and commerce intersect and the evolution of the…
Re-engineering the enterprise for experience
Aug 12, 2019 • 33 min
For episode three of The Experience Makers, Gemma Milne is joined by Cognifide’s Director of Client Strategy, Herb van der Raad, to talk about how traditional businesses need to re-engineer the way they work to capitalise on tech investment and optimise…
What’s driving the experience economy?
Jul 16, 2019 • 34 min
In this episode, The Experience Makers look at the growing need for immediacy; privacy and trust; the evolution of shopping habits; AI and the rise of the voice interface and more. Cognifide’s Leigh Gammons is joined by Adobe’s Jamie Brighton to discuss…
Get platformed or die trying
Jun 13, 2019 • 27 min
For the very first episode of The Experience Makers, Gemma Milne sits down with Cognifide CTO, Cleve Gibbon, and Ashley Friedlein, Founder of Econsultancy and Guild. Their discussion serves as a rallying call for all businesses to become platform…
Series Introduction
Jun 10, 2019 • 1 min
Welcome to The Experience Makers, a brand new podcast series from Cognifide. Once a month, our host Gemma Milne will be reimagining the customer experience with Cognifide and their guests from across the Marketing Technology industry. Be sure to subscribe…