IAUG Insider Podcast

IAUG Insider Podcast

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The IAUG Insider Podcast is more than a resource for IAUG members and Avaya customers; it’s the home of exclusive interviews with Avaya and IAUG leaders on the latest telecommunications news, trends, and best practices. New episodes launch weekly on Thursdays.


S5E6: Lori Wodrich and Nathan McCourt Talk Avaya Spaces
May 22 • 17 min
Season 5 Episode 6: This week we were joined by Lori Wodrich with the IAUG Board of Directors, and Nathan McCourt with the Product Management team at Avaya for the Season 5 Finale! Nathan and Lori had a great chat about some of the new integrations that…
S5E5: Mackenzie Crabtree, IAUG Community Engagement Coordinator
May 17 • 25 min
Season 5 Episode 5: This week we were joined by IAUG’s Mackenzie Crabtree. Mackenzie is the IAUG Community Engagement Coordinator and planning lead for Avaya ENGAGE. We had a lot of fun chatting with Mackenzie about some of the behind the scenes events of…
S5E4: Ross Williams, Virsae
May 11 • 14 min
This week we were able to chat with Ross Williams, Chief Operating Officer at Virsae. We were able to discuss the different ways that Virsae is handling the changes in this virtual environment. Register today for IAUG Wired at www.iaugwired.com The IAUG…
S5E3: Nick Kiatkowski, Avaya ENGAGE Hackathon Winner
May 1 • 19 min
Season 5 Episode 3: This week we were joined by IAUG’s Nick Kwiatkowski. Nick is a longtime IAUG member that can be found giving presentations at Avaya ENGAGE, IAUG webinars, and is even speaking at the IAUG Wired Virtual event. Additionally, Nick was one…
S5E2: Marilyn Shuck and Steve Forcum
Apr 27 • 33 min
Season 5, Episode 2: Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered at Avaya ENGAGE. Join us as IAUG’s for Board of Directors President, Marilyn Shuck, chats with Avaya’s Steve Forcum on the Multi and Omni…
S5E1: Former IAUG Presidents, Marilyn Shuck and Brenda Emerson
Apr 16 • 37 min
Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered at Avaya ENGAGE. Join us as IAUG’s Executive Director Colleen Jamieson interviews former IAUG Board of Directors Presidents Marilyn Shuck and Brenda Emerson as…
COVID-19 Mini Series: Episode 3
Apr 8 • 12 min
On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss tips for managing teams through crises like the one we’re experiencing. How can managers keep their teams engaged and maintain…
COVID-19 Mini Series: Episode 2
Apr 7 • 14 min
On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss all the ways Avaya is contributing to their customers’ business continuity during the COVID-19 crisis. The IAUG Insider Podcast…
COVID-19 Mini Series: Episode 1
Apr 6 • 17 min
On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to talk about their experiences working from home, some tips to make it easier, and some of the different things they’ve done to improve…
S4E4: Avaya Cloud Technologist, Steve Forcum
Jan 23 • 27 min
Season 4, Episode 4: On the season four finale of the IAUG Insider Podcast, Kaitlynn is joined by Steve Forcum, Cloud Technologist at Avaya. They discuss a number of topics, including the new RingCentral partnership, when customers can purchase Avaya…
S4E3: Avaya Sr. Director of Business Development, James Taylor
Jan 16 • 19 min
Season 4, Episode 3: On this episode of the IAUG Insider Podcast, Kaitlynn chats with James Taylor, the Senior Director of Business Development at Avaya. They discuss Avaya’s new partnership with IBM, implications for today’s contact center, and what…
S4E2: Avaya’s SVP of Strategy & Business Development, Hardy Myers, & IAUG Board President, Marilyn Shuck | Pt. 2
Jan 9 • 32 min
Season 4, Episode 3: In this second episode of season 4 of the IAUG Insider Podcast, Marilyn and Hardy continue their conversation about the relationship between RingCentral and Avaya. They also give a preview of some of the sessions you can expect to…
S4E1: Avaya’s SVP of Strategy & Business Development, Hardy Myers & IAUG Board President, Marilyn Shuck | Pt. 1
Jan 2 • 28 min
Season 4, Episode 1: In the Season 4 premiere of the IAUG Insider Podcast, join Hardy and Marilyn as they discuss Avaya. The pair of longtime friends share where Avaya is going, Hardy’s future with the company, and the IAUG/Avaya partnership. This…
S3E6: Tesla Director of Global IT Operations, Oscar Moncada
Oct 10, 2019 • 28 min
Season 3, Episode 6: On this season finale of the IAUG Insider Podcast, Kaitlynn chats with Oscar Moncada, the Director of Global IT Operations at Tesla. This conversation is packed with great insight about how IT has changed, what newcomers to the…
S3E5: Avaya Director of Product Managment, Wayne Bevan
Oct 3, 2019 • 20 min
Season 3, Episode 5: On this penultimate episode of this season of the IAUG Insider Podcast, Kaitlynn chats with the Director of Product Management at Avaya, Wayne Bevan. Together, they discuss the ways communications technology professionals can stay…
S3E4: Louisiana Chapter Leader, Angelle Guilot
Sep 26, 2019 • 32 min
Season 3, Episode 4: On this very special episode of the IAUG Insider Podcast, guest host Mackenzie Evans (IAUG Community Engagement Coordinator) speaks with Louisiana Chapter Leader Angelle Guilot about her roles as a Network Communications Specialist at…
S3E3: Avaya Senior Director of Solutions Marketing, Mike Kuch
Sep 19, 2019 • 30 min
Season 3, Episode 3: On this episode of the IAUG Insider Podcast, Kaitlynn speaks with Mike Kuch, the Senior Director of Solutions Marketing at Avaya. As part of our New Landscape of IT season, Kaitlynn and Mike discuss how millennials are changing the IT…
S3E2: Avaya CTO & VP of Innovation and Architecture, David Chavez
Sep 12, 2019 • 26 min
Season 3, Episode 2: On this episode of the IAUG Insider Podcast, Kaitlynn talks to David Chavez, CTO and VP of Innovation and Architecture at Avaya. You may have heard David on previous seasons, but today we’re talking about the cloud, AI, and…
S3E1: Central NY Chapter Leader, Tim Eddinger
Sep 5, 2019 • 22 min
Season 3, Episode 1: Tim Eddinger is the Chapter Leader of the Central New York IAUG Chapter, serves on the Attendee Experience Committee for Avaya ENGAGE 2020, and has worked in the telecommunication industry for more than 25 years. Kaitlynn Malinowski,…
S2E6: IAUG Community Engagement Coordinator, Mackenzie Evans
May 16, 2019 • 26 min
Season 2, Episode 6: For the last episode of Season 2, we’re switching it up! IAUG Community Engagement Coordinator Mackenzie Evans joins the podcast at IAUG HQ and talks about what IAUG is, the benefits of IAUG, what IAUG leaders can do to improve their…
S2E5: Product Solutions and Marketing Lead at Avaya, Karen Hardy
May 9, 2019 • 14 min
Season 2 Episode 5: In this episode, we’re talking to Product Solutions and Marketing Lead at Avaya, Karen Hardy. I met with at a conference in Orlando, Florida and we talked all about cloud, women in technology, and her journey from the UK to America to…
S2E4: IAUG Associate Editor, Richard Westlund
May 2, 2019 • 22 min
Season 2, Episode 4: This episode is a special one. Today’s episode is with IAUG Associate Editor, Richard Westlund. If you don’t recognize his name, you recognize his work. He’s been writing for IAUG for a long time from Insights quarterly articles to…
S2E3: Vice President of Innovation and Architecture at Avaya, David Chavez
Apr 25, 2019 • 20 min
Season 2, Episode 3: In this episode, we’re talking to Vice President of Innovation and Architecture at Avaya, David Chavez. We met with him at a conference in Orlando, Florida and we talked all about cloud: it’s misconceptions in the industry, its…
S2E2: IAUG Nashville Chapter Leader, Adam Geffner
Apr 18, 2019 • 21 min
Season 2, Episode 2: In this episode, we’re talking to the brand-new Nashville IAUG Chapter leader, Adam Geffner. We’ll be talking about his history being an Avaya partner and his story about his rapid transition into becoming an IAUG leader. If you’re…
S2E1: Steve Forcum, Cloud Solutions Engineering Manager at Avaya
Apr 11, 2019 • 31 min
Season 2, Episode 1: It’s Season 2 and we are excited to bring you another season of episodes! We took a little time off but we’re back and better than ever. This episode, we’re coming hot out of the gate, as we have Steve Forcum, Cloud Solutions…
Season 2 Preview
Apr 9, 2019 • 5 min
Welcome to the IAUG Insider Season 2 Preview! We have a lot of great content to share with you over the next several weeks where we talk to Avaya leaders and customers and IAUG leaders! Subscribe today so you won’t miss any episodes. This season we have:…
S1E6: IAUG Associate Executive Director, Colleen Jamieson
Mar 8, 2019 • 22 min
Season 1, Episode 6: This is the sixth and FINAL episode of the ENGAGE series. Now, this series has been a collection of interviews from the 2019 Avaya ENGAGE. This one is a little different as it’s a “day after” podcast of the event, if you will. This…
S1E5: NYC Chapter Leader, Alex Morales (Part 2)
Mar 1, 2019 • 24 min
Season 1, Episode 5: This is the fifth episode of the ENGAGE series and it’s a special one it’s part two of two episode with IAUG New York City chapter leader Alex Morales. Nick Kwiatkowski joins us in a hallway at 2019 Avaya ENGAGE and if you’re wanting…
S1E4: NYC Chapter Leader, Alex Morales (Part 1)
Feb 22, 2019 • 18 min
Season 1, Episode 4: This is the fourth episode of the ENGAGE series and it’s a special one – it’s a part one of two episode! It features IAUG New York City chapter leader Alex Morales. If you’ve ever wondered what it was like to take a fledgling IAUG…
S1E3: Tyler Preder
Feb 15, 2019 • 30 min
Season 1, Episode 3: This is the third episode of the ENGAGE series and it features IAUG member Tyler Preder. He works at the University of Washington and we talk about how Tyler got into the telecom industry, his quick brush with going to school for…
S1E2: Avaya Chief Architect of Worldwide Public Safety Solutions, Mark Fletcher
Feb 8, 2019 • 24 min
Season 1, Episode 2: This episode features Avaya veteran and fellow podcaster Mark Fletcher. If you spend enough time in the IAUG community, you’ll soon find out certain people have their “thing”. Well, Mark Fletcher has multiple “things”. First of all,…
S1E1: Avaya CTO and VP of Emerging Products and Technology, Valentine Matula
Feb 1, 2019 • 19 min
Season 1, Episode 1: The IAUG Insider Podcast will start with a series with interviews from IAUG Engage from Austin, Texas. We’ve had some great conversations with Avaya higher-ups and community members who share their industry expertise, opinions, and…