IAUG Insider Podcast

IAUG Insider Podcast

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The IAUG Insider Podcast is not only a resource for IAUG members and Avaya customers, but it’s where you can get content featuring exclusive interviews with Avaya and IAUG leaders on the latest telecommunications news, trends, and best practices.


IAUG Community Engagement Coordinator, Mackenzie Evans
May 16 • 26 min
For the last episode of Season 2, we’re switching it up! IAUG Community Engagement Coordinator Mackenzie Evans joins the podcast at IAUG HQ and talks about what IAUG is, the benefits of IAUG, what IAUG leaders can do to improve their chapters, and her…
Product Solutions and Marketing Lead at Avaya, Karen Hardy
May 9 • 14 min
In this episode, we’re talking to Product Solutions and Marketing Lead at Avaya, Karen Hardy. I met with at a conference in Orlando, Florida and we talked all about cloud, women in technology, and her journey from the UK to America to make it in the…
IAUG Associate Editor, Richard Westlund
May 2 • 22 min
This episode is a special one. Today’s episode is with IAUG Associate Editor, Richard Westlund. If you don’t recognize his name, you recognize his work. He’s been writing for IAUG for a long time from Insights quarterly articles to the recent IAUG Insider…
Vice President of Innovation and Architecture at Avaya, David Chavez
Apr 25 • 20 min
In this episode, we’re talking to Vice President of Innovation and Architecture at Avaya, David Chavez. We met with him at a conference in Orlando, Florida and we talked all about cloud: it’s misconceptions in the industry, its scalability and how cloud…
IAUG Nashville Chapter Leader, Adam Geffner
Apr 18 • 21 min
In this episode, we’re talking to the brand-new Nashville IAUG Chapter leader, Adam Geffner. We’ll be talking about his history being an Avaya partner and his story about his rapid transition into becoming an IAUG leader. If you’re listening to this…
Steve Forcum, Cloud Solutions Engineering Manager at Avaya
Apr 11 • 31 min
It’s Season 2 and we are excited to bring you another season of episodes! We took a little time off but we’re back and better than ever. This episode, we’re coming hot out of the gate, as we have Steve Forcum, Cloud Solutions Engineering Manager at Avaya…
Season 2 Preview
Apr 9 • 5 min
Welcome to the IAUG Insider Season 2 Preview! We have a lot of great content to share with you over the next several weeks where we talk to Avaya leaders and customers and IAUG leaders! Subscribe today so you won’t miss any episodes. This season we have:…
IAUG Associate Executive Director, Colleen Jamieson
Mar 8 • 22 min
This is the sixth and FINAL episode of the Engage series. Now, this series has been a collection of interviews from the 2019 Avaya ENGAGE. This one is a little different as it’s a “day after” podcast of the event, if you will. This conversation is with…
Alex Morales (Part 2)
Mar 1 • 24 min
This is the fifth episode of the Engage series and it’s a special one it’s part two of two episode with IAUG New York City chapter leader Alex Morales. Nick Kwiatkowski joins us in a hallway at 2019 Avaya ENGAGE and if you’re wanting a dose of tech talk,…
Alex Morales (Part 1)
Feb 22 • 18 min
This is the fourth episode of the Engage series and it’s a special one – it’s a part one of two episode! It features IAUG New York City chapter leader Alex Morales. If you’ve ever wondered what it was like to take a fledgling IAUG chapter and make it one…
Tyler Preder
Feb 15 • 30 min
This is the third episode of the Engage series and it features IAUG member Tyler Preder. He works at the University of Washington and we talk about how Tyler got into the telecom industry, his quick brush with going to school for mathematics and how that…
Avaya Chief Architect of Worldwide Public Safety Solutions, Mark Fletcher
Feb 8 • 24 min
This episode features Avaya veteran and fellow podcaster Mark Fletcher. If you spend enough time in the IAUG community, you’ll soon find out certain people have their “thing”. Well, Mark Fletcher has multiple “things”. First of all, he’s passionate about…
Avaya CTO and VP of Emerging Products and Technology, Valentine Matula
Feb 1 • 19 min
The IAUG Insider Podcast will start with a series with interviews from IAUG Engage from Austin, Texas. We’ve had some great conversations with Avaya higher-ups and community members who share their industry expertise, opinions, and overall interesting…