Property Management Excellence (PME) Stacey Holt

Property Management Excellence (PME) Stacey Holt

www.realestateexcellence.com.au
Best practice tips for property managers everywhere and anywhere. Some podcasts reference Queensland legislation. Stacey Holt www.realestateexcellence.com.au


Do property managers read their emails?
May 20 • 5 min
Do property managers read their emails?
PME Convention 2020 Queensland COVID19 laws and more
May 18 • 3 min
PME Convention 2020 Queensland COVID19 laws and more
The new normal reset boundaries and expectations
May 6 • 3 min
The new normal reset boundaries and expectations
May 2020 Real Estate Excellence member update
May 5 • 1 min
May 2020 Real Estate Excellence member update
Queensland tenancy laws have now commenced.
Apr 25 • 1 min
Queensland tenancy laws have now commenced.
RTRA Act update and QCAT 24th April 2020. The laws have now commenced.
Apr 23 • 3 min
RTRA Act update and QCAT 24th April 2020. The laws have commenced
Queensland PME system temporary new chapter contents Coronavirus
Apr 22 • 3 min
Queensland PME system temporary new chapter contents coronavirus
Tenancy law update Queensland parliament update April 22nd 2020
Apr 21 • 4 min
Tenancy law update Queensland parliament update April 22nd 2020
Queensland tenancy law proposed changes update 21st April 2020
Apr 20 • 6 min
Queensland tenancy law proposed changes update 21st April 2020
Tenancy law update - The Government are listening Queensland
Apr 16 • 4 min
Tenancy law update - The Government are listening Queensland
What can you do regarding proposed Queensland tenancy laws? Property agents, managers, licensees
Apr 15 • 7 min
What can you do regarding proposed Queensland tenancy laws? Property agents, managers, licensees
RTA NEW Form temporary 18d concerns and more 10th April 2020
Apr 9 • 6 min
RTA NEW Form temporary 18d concerns and more 10th April 2020
Eviction bans coming and tenants must keep paying rent 6th April 2020
Apr 5 • 7 min
Eviction bans coming and tenants must keep paying rent 6th April 2020
How to apply for rental grant QLD rental assistance
Apr 1 • 2 min
How to apply for rental grant QLD rental assistance. The Government website has been corrected to say bond lodged as opposed to registered agreement as I’ve mentioned in this podcast.
Up to $500 per week rent assistance Queensland tenants and more
Apr 1 • 5 min
Up to $500 per week rent assistance Queensland tenants and more
Queensland Rental update 31st March 2020
Mar 30 • 4 min
Queensland Rental update 31st March 2020
There is not a rent moratorium Qld.Current at 30th March 2020 www.realestateexcellence.com.au
Mar 29 • 4 min
There is not a rent moratorium Queensland. Current as at 30th March 2020 www.realestateexcellence.com.au
Real Estate Excellence members my communication strategy during this time
Mar 26 • 3 min
Real Estate Excellence members my communication strategy during this time
Open house and auction not permitted. What is permitted? Australia Coronavirus
Mar 24 • 1 min
Open house and auction not permitted. What is permitted? Australia Coronavirus. Inspections by private appointment currently permitted as at midnight 25 March 2020
Rent reductions and rent arrears Covid19 Coronavirus
Mar 19 • 1 min
Rent reductions and rent arrears Covid19 Coronavirus
Rent arrears and property management Covid 19 Coronavirus.
Mar 19 • 2 min
Rent arrears and property management Covid 19 Coronavirus. I’m currently writing rent arrears and rent reduction suggested best practice policy Real Estate Excellence members. It will be at Member Online soon, and or email us as needed. Refer also to…
RTRA Act review update. Tenancy law reform Queensland
Mar 18 • 3 min
RTRA Act review update. Tenancy law reform Queensland
Showing property Virtually and what property managers can do during the Coronavirus pandemic
Mar 18 • 3 min
Showing property Virtually and what property managers can do during the Coronavirus pandemic
Platinum PME and Platinum non PME member update. Coronavirus online resources
Mar 17 • 2 min
Platinum PME and Platinum non PME member update. Coronavirus online resources
Coronavirus and real estate. Some thoughts for now
Mar 15 • 3 min
Coronavirus and real estate. Some thoughts for now
Maintenance, risk management & best practice Q & A
Mar 5 • 5 min
Maintenance, risk management & best practice Q & A. Questions provided to assist your agency to provide your agency answers.
Agency found 100% for tenant injury
Feb 25 • 3 min
Agency found 100% for tenant injury by Victorian court if appeal. Over $430000 awarded to tenant
March 2020 Real Estate Excellence member update
Feb 25 • 3 min
March 2020 Real Estate Excellence member update
We are trying to protect you not peeve you off client lessor
Feb 25 • 5 min
We are trying to protect you not peeve you off client lessor. Less fluff, more fact.
Anger maintenance and property management
Feb 18 • 4 min
Anger maintenance and property management
Rip the band aid off! Pick up the phone
Feb 3 • 6 min
Rip the band aid off! Pick up the phone
Text messaging and property management
Feb 3 • 4 min
Text messaging and property management
New business training for BDM’s and PM’s (Queensland)
Jan 21 • 3 min
New business training for BDM’s and PM’s (Queensland)
Landlord listing presentation booklet / guide tips. Educate, communication and negotiate.
Jan 21 • 5 min
Landlord listing presentation booklet / guide tips. Educate, communication and negotiate.
February 2020 Real Estate Excellence member update
Jan 16 • 2 min
February 2020 Real Estate Excellence member update
Looking inside cupboards during routine inspections
Jan 15 • 4 min
Looking inside cupboards during routine inspections
Fasttrack Property Management Excellence PME series Queensland
Jan 15 • 2 min
Fasttrack Property Management Excellence PME series. Queensland one day special events.
Property Management Excellence PME convention 2020
Jan 15 • 2 min
Property Management Excellence PME convention August 20 and 21 2020
Self resolution tips for property managers
Jan 2 • 5 min
Self resolution tips for property managers
2020 goals and planning the year ahead tips
Dec 30, 2019 • 6 min
2020 goals and planning the year ahead tips
Generation rent needs investors - tenancy law reform Queensland
Dec 9, 2019 • 12 min
Generation rent needs investors - tenancy law reform Queensland
Tenants right to have a pet; Queensland tenancy law review
Dec 3, 2019 • 3 min
Tenants right to have a pet; Queensland tenancy law review
Stage one RTRA Act review TRAINING podcast for PME system members offices
Dec 2, 2019 • 2 min
Stage one RTRA Act review TRAINING podcast for PME system members offices. Just under 30 minute training video at member online. www.realestateexcellence.com.au
Long term tenancy agreement contracts; does your agency consider this?
Dec 2, 2019 • 3 min
Long term tenancy agreement contracts; does your agency consider this?
December 2019 / January 2020 Real Estate Excellence member update
Dec 2, 2019 • 4 min
December 2019 / January 2020 Real Estate Excellence member update
Tenant right to right to make minor modifications - proposed Queensland law
Nov 16, 2019 • 3 min
Tenant right to right to make minor modifications - proposed Queensland law
Removal of without grounds provision from tenancy law QLD - proposed law
Nov 16, 2019 • 8 min
Removal of without grounds provision from tenancy law - proposed law Queensland
Welcome to Property Management Excellence PME podcasts
Nov 15, 2019 • 0 min
Welcome to Property Management Excellence PME podcasts. Stacey Holt.
RTRA Act review - Queensland- stage one
Nov 15, 2019 • 4 min
RTRA Act review - Queensland- stage one
2020 Property Management Excellence Queensland training
Oct 27, 2019 • 1 min
2020 Property Management Excellence Queensland training
RTA investigation team and more presenting at the thank a PM day special event 22 November 2019
Oct 27, 2019 • 3 min
RTA investigation team and more presenting at the thank a PM day special event 22 November 2019
Queensland PO and AFA Act 5 years on
Oct 24, 2019 • 4 min
Queensland PO and AFA Act 5 years on
QCAT 10 years on for Queensland property managers
Oct 24, 2019 • 6 min
QCAT 10 years on for Queensland property managers
November 2019 Real Estate Excellence member update
Oct 24, 2019 • 3 min
November 2019 Real Estate Excellence member update
Strategy management, not property management automation
Oct 17, 2019 • 3 min
Strategy management, not property management automation
Growing the rent roll daily, weekly and monthly planning tips
Oct 8, 2019 • 5 min
Growing the rent roll daily, weekly and monthly planning tips
Respond, don’t react
Sep 24, 2019 • 3 min
Respond, don’t react. Feel free to disappoint.
5 reasons a notice to leave can be given (Queensland)
Sep 19, 2019 • 3 min
5 reasons a notice to leave can be given (Queensland)
October 2019 Real Estate Excellence member update
Sep 19, 2019 • 3 min
October 2019 Real Estate Excellence member update
Safety tips for property agents and property managers
Sep 19, 2019 • 7 min
Safety tips for property agents and property managers
RTA investigations for licensees and property managers Queensland
Sep 13, 2019 • 7 min
RTA investigations for licensees and property managers Queensland
Top ten reasons your agency should be a member office of Real Estate Excellence
Sep 13, 2019 • 3 min
Top ten reasons your agency should be a member office of Real Estate Excellence
Overcoming price objections from lessor clients tips
Sep 2, 2019 • 3 min
Overcoming price objections from lessor clients tips for property managers
September 2019 Real Estate Excellence member update
Sep 2, 2019 • 2 min
September 2019 Real Estate Excellence member update
Is Property Management getting more difficult?
Jul 25, 2019 • 4 min
Is Property Management getting more difficult?
August 2019 Real Estate Excellence member update
Jul 25, 2019 • 1 min
August 2019 Real Estate Excellence member update
Do not complicate property management
Jul 14, 2019 • 3 min
Do not complicate property management
July 2019 Real Estate Excellence Member update
Jul 2, 2019 • 4 min
July 2019 Real Estate Excellence Member update
Property managers have you checked this today?
Jun 23, 2019 • 3 min
Property managers have you checked this today?
Property management health - mental, physical and emotional
Jun 17, 2019 • 6 min
Property management health - mental, physical and emotional
Without people we have no business
Jun 12, 2019 • 3 min
Without people we have no business
Entry condition report - if the tenant does not return the report within the legislative time frame
Jun 6, 2019 • 2 min
Entry condition report - if the tenant does not return the report within the legislative time frame
Personal individual membership for Queensland Property Managers
Jun 6, 2019 • 2 min
Personal individual membership for Queensland Property Managers
Customer service tips for career property managers
May 28, 2019 • 5 min
Customer service tips for career property managers
Do people buy people or do people buy a brand?
May 24, 2019 • 3 min
Do people buy people or do people buy a brand?
How do people find your agency? Online presence
May 24, 2019 • 4 min
How do people find your agency? Online presence
June 2019 Real Estate Excellence member update -member offices only
May 24, 2019 • 2 min
June 2019 Real Estate Excellence member update -member offices only
Desperate professionalism and property management
May 16, 2019 • 3 min
Desperate professionalism and property management
McDonald’s and property management.
May 16, 2019 • 3 min
McDonald’s and property management. Property management can easier.
Advanced property management special one day training event - QCAT
May 15, 2019 • 2 min
Advanced property management special one day training event - QCAT
Experienced property management special one day training event Queensland
May 15, 2019 • 2 min
Experienced property management special one day training event Queensland
Agency receptionist special one day training event (Queensland).
May 14, 2019 • 1 min
Director of First impressions / Agency receptionist special one day training event (Queensland).
Licensee and Agency Administrator special one day training event Queensland
May 14, 2019 • 1 min
Licensee and Agency Administrator special one day training event (Queensland).
Income producing and non income producing activities. Tips for property managers.
May 14, 2019 • 4 min
Income producing and non income producing activities. Tips for property managers.
To do today, To do tomorrow, To do eventually
May 14, 2019 • 5 min
To do today, To do tomorrow, To do eventually. Task and time management tips for property managers
The egg timer property manager
May 6, 2019 • 5 min
The egg timer property manager
Dealing with difficult people - tips for PM’s
May 6, 2019 • 5 min
Dealing with difficult people - tips for PM’s
Smoke alarm laws for Queensland rental property
May 5, 2019 • 3 min
Smoke alarm laws for Queensland rental property
New and Renew property management special one day training
Apr 30, 2019 • 1 min
New and Renew property management special one day training
New business training for Queensland property managers
Apr 29, 2019 • 2 min
New business training for Queensland property managers
May member update (members only). Real Estate Excellence
Apr 25, 2019 • 3 min
May member update (members only). Real Estate Excellence
Rules of entry; it’s a tenants home. Know the law
Apr 23, 2019 • 4 min
Rules of entry; it’s a tenants home. Know the law
Property management isn’t difficult; people can be. The big C.
Apr 16, 2019 • 5 min
Property management isn’t difficult; people can be. The big C.
Electronic signatures and tenancy lease contracts
Apr 16, 2019 • 2 min
Electronic signatures and tenancy lease contracts
Don’t make or take a phone call without this system
Apr 15, 2019 • 4 min
Don’t make or take a phone call without this system - tips for property managers
New business tip - the first 24 hours after listing
Apr 3, 2019 • 2 min
New business tip - the first 24 hours after listing
New business tip - has your agency got a You Tube account?
Apr 3, 2019 • 2 min
New business tip - has your agency got a You Tube account?
New business tip - why isn’t your office doing podcasts?
Apr 3, 2019 • 1 min
New business tip - why isn’t your office doing podcasts?
Sales Excellence manual for PME system member offices. Member only podcast
Apr 1, 2019 • 3 min
Sales Excellence manual for PME system member offices
Minimum housing standards for Queensland rental property
Apr 1, 2019 • 5 min
Minimum housing standards for Queensland rental property
I hope the title property manager dies before me
Apr 1, 2019 • 6 min
I hope the title property manager dies before me
Property managers cannot always be available. Nothing changes, nothing changes
Apr 1, 2019 • 5 min
Property managers cannot always be available. Nothing changes, nothing changes
Proactive property management tips - maintenance
Apr 1, 2019 • 3 min
Proactive property management - maintenance
Smile when you dial - tips for making phone calls for property managers
Apr 1, 2019 • 3 min
Smile when you dial - tips for making phone calls for property managers
Tips for Property Management Excellence success
Mar 31, 2019 • 6 min
Tips for Property Management Excellence success
Tips on how to deal with rude people in property management
Mar 31, 2019 • 5 min
Tips on How to deal with rude people in property management.
Imagine not getting paid? Look after your contractors
Mar 25, 2019 • 3 min
Imagine not getting paid? Look after your contractors
Lease renewals; does your agency work for free?
Mar 25, 2019 • 3 min
Lease renewals; does your agency work for free?
Did you get my email phone call and or 2nd email. Tips on how to avoid.
Mar 21, 2019 • 3 min
Did you get my email phone call and or 2nd email. Tips on how to avoid.
Property management tasks and time management
Mar 19, 2019 • 5 min
Property management tasks and time management
Landlord public liability insurance; a reminder for PM’s
Mar 19, 2019 • 3 min
Landlord public liability insurance; a reminder for PM’s
Tips for property managers; self resolution and disputes
Mar 15, 2019 • 4 min
Best practice tips for property managers; self resolution and disputes
Best practice documents when signing a new lessor client
Mar 15, 2019 • 3 min
Best Practice Documents recommended to be used when signing up a new lessor client
Fasttrack property management special events Queensland
Mar 13, 2019 • 5 min
Fasttrack property management special events Queensland
Property management training coming up Queensland in 2019
Mar 13, 2019 • 2 min
Property management training coming up Queensland in 2019
April 2019 member update (members only). Real Estate Excellence member offices.
Mar 13, 2019 • 2 min
April 2019 member update (members only). Real Estate Excellence member offices.
The 5 reasons property managers carry out routine inspections
Mar 13, 2019 • 4 min
The 5 reasons property managers carry out routine inspections
March 2019 member update (members only) Real Estate Excellence
Feb 25, 2019 • 2 min
March 2019 member offices Real Estate Excellence
Tribunal for property managers - tips for success
Feb 25, 2019 • 5 min
Tribunal for property managers - tips for success
PME an overview for member offices only
Feb 20, 2019 • 4 min
PME an overview for member offices only
Changes coming for training videos PME system (members only listen)
Feb 14, 2019 • 1 min
Changes coming for training videos PME system - member offices
Private property management training and education services in your office.
Feb 14, 2019 • 1 min
Private property management training and education services in your office.
Outsourcing and property management; some of my quick concerns and thoughts
Feb 12, 2019 • 3 min
Outsourcing and property management; some of my quick concerns and thoughts
Queensland only. Property management Fasttrack one day training events
Feb 5, 2019 • 4 min
Queensland only. Property management Fasttrack one day training events
How do you know who you are dealing with? Best practice tips for property managers
Feb 4, 2019 • 3 min
How do you know who you are dealing with? Best practice tips for property managers
Mould in rental properties; tenant and landlord responsibilities
Feb 2, 2019 • 5 min
Mould in rental properties; tenant and landlord responsibilities
Natural disasters and property management best practice tips
Feb 2, 2019 • 10 min
Natural disasters and property management best practice tips
Rent arrears and the landlord; best practice tips
Jan 24, 2019 • 2 min
Rent arrears and the landlord; best practice tips
February 2019 member update (members only) Real Estate Excellence
Jan 22, 2019 • 2 min
February Real Estate Excellence member update 2019 as part of the membership update service.
Property Management - Pros and Cons
Jan 21, 2019 • 5 min
Property Management - Pros and Cons. The Positives and Negatives to the wonderful world of property management.
Educating clients on why they should have landlord insurance.
Jan 21, 2019 • 2 min
Tips on educating clients on why they should have landlord insurance.
ANZAC day laws for Queensland agencies. Lest we forget
Jan 21, 2019 • 2 min
ANZAC day laws for Queensland agencies
What is the role of a career property manager?
Jan 21, 2019 • 4 min
What is the role of a career property manager? Welcome to the wonderful world of Property Management. Same podcast as welcome to the wonderful world of property management.
Why are property managers so mean to each other?
Jan 21, 2019 • 2 min
Why are property managers so mean to each other?
Rent arrears best practice tips
Jan 21, 2019 • 6 min
Rent arrears best practice tips
Happy staff = happy clients. Culture staff retention
Jan 20, 2019 • 2 min
Happy staff = happy clients. Culture staff retention
How many properties can one property manager manage? The age old question
Jan 20, 2019 • 7 min
How many properties can one property manager manage?
Task management vs portfolio management
Jan 20, 2019 • 7 min
Task management vs portfolio management in property management businesses
Vacate Final inspection pre vacate best practice tips
Jan 20, 2019 • 5 min
Vacate Final inspection pre vacate best practice tips
What is thank a property manager day
Jan 20, 2019 • 3 min
What is thank a property manager day
Application forms and processing best practice
Jan 20, 2019 • 11 min
Tips for tenancy application forms and processing best practice
Tips for setting up or reviewing a property management business
Jan 17, 2019 • 6 min
Tips for setting up or reviewing a property management business
Membership services; to listen upon enquiry for services
Jan 17, 2019 • 5 min
Membership services; to listen upon enquiry for services
Tenancy sign up best practice tips
Jan 17, 2019 • 6 min
Tenancy sign up best practice tips
Entry condition report best practice procedures
Jan 17, 2019 • 7 min
Entry condition report best practice procedure tips
RTRA Act review Queensland - what you need to know as at January 2019
Jan 16, 2019 • 6 min
RTRA Act review Queensland - what you need to know as at 17th January 2019.
The KPI’s you should have for property management
Jan 16, 2019 • 8 min
What KPI’s should I be using for property management? Information sourced from www.johncrocker.co.nz
What do you do for your management fee? Landlord objections
Jan 16, 2019 • 6 min
What do you do for your management fee? Tips for Landlord objections
BDM’s; New business tips for growing the rent roll
Jan 16, 2019 • 5 min
New business tips for growing the rent roll for BDM’s and property managers who carry out a BDM role.
How to survey landlords easily and why it should be done
Jan 16, 2019 • 5 min
Tips on how to surveys landlords easily.
Landlords newsletters and how easily they can be done plus why you should do them
Jan 16, 2019 • 4 min
Topics for newsletters and how easily they can be done
Time management for property managers
Jan 16, 2019 • 7 min
Tips - time management for property managers
Script for client not wanting to sign management agreement
Jan 16, 2019 • 2 min
Script for client not wanting to sign management agreement. “Find me a tenant first and then I will sign”.
Welcome to the wonderful world of a career property manager.
Jan 16, 2019 • 17 min
Welcome to the wonderful world of a career property manager. Tips for career property managers.
Creating and maintaining a successful PM Business
Jan 16, 2019 • 5 min
Creating and maintaining successful property management
How to deal with vacant property in your rent roll.
Jan 16, 2019 • 5 min
Tips for dealing with vacant property in your rent roll.
Not all business is good business. Why we should say no thanks to some business
Jan 16, 2019 • 4 min
The importance of saying goodbye to poor clients.
Welcome - what this podcast is about
Jan 16, 2019 • 1 min
Welcome and quick tip