The Productive Dentist Podcast

The Productive Dentist Podcast

productivedentist.com/podcasts/the-productive-dentist-podcast
Advice from America’s Most Productive Dentist


68 - Grab Bag
Jun 1 • 13 min
Today we’re looking at one new tool you can implement right now to grow your business. I’ve talked about Grab Bag on the show before, but today I want to give you some steps to implementing it in your office. I personally believe in rewards that are…
67 - Your Dream & Your Team with Dr. Nikki Green
May 26 • 15 min
My friend and fellow Texas dentist Dr. Nikki Green joins me as a special guest today for a conversation about clarifying your vision and goals, taking care of your team after a crisis, and using CE to mold your vision.
66 – The New Normal Isn’t So Bad
May 18 • 15 min
I went into the office and saw patients today for the first time since COVID shut us down. So I’m taking today to share my experience and thoughts on our “new normal”: how we are achieving 90% normal production, how patients are acting, and what might…
65 - Managing Fear and Uncertainty
May 4 • 14 min
As states reopen, there is still a lot of uncertainty about the future. We want to go back to work, but you, your team, and your patients all have to manage your fear and uncertainty. Tune in to hear my thoughts on some questions I’ve gotten recently: I…
64 – Is That a Light at the End of the Tunnel?
Apr 27 • 14 min
I think we may finally be seeing the light at the end of the tunnel. This is the time to “take the bull by the horns” and make things happen. Today, I’m covering my thoughts on reopening strategies which include: How to charge for additional PPE, tips to…
63 – It’s Not Why, It’s What
Apr 20 • 13 min
Asking why this is happening is really doing you no good. A better question to ask is “What am I going to do to make things great again?” What you need to do right now, is figure out how you’re going to react to make sure your business is successful.…
62 - Be Safe
Apr 13 • 12 min
I had a great conversation with Mark Costes last week about unique opportunities that are on the rise because of the COVID pandemic. Tune in to hear my thoughts based on my conversation with him: the current state of the stock market, possible new safety…
61 - Get Ready…Get Set…???
Apr 6 • 15 min
A lot of you might be wondering, “what can I do to help my business today”? So let’s take a look at what information I suggest you know to get through these events so you can be ready when the green light is given: New guidance on PPP loans, why…
60 – CARE Act & Loan Options
Mar 30 • 15 min
We are living through unprecedented times and a very fluid situation. Today, we’re going to talk about my suggestions for your immediate question “What am I going to do with my practice right now” in light of the latest information: EIDL loans & Payroll…
59 - Confidence in the Face of Fear
Mar 23 • 15 min
Today, I’m staying with current events and discussing what I’m seeing in the industry and my thoughts on: Keeping staff employed and possible payroll loans, handling urgent and true emergency patients, strategies to lead your team through uncertainty,…
58 - Pandemic
Mar 16 • 15 min
With concerns over CORVID-19 causing widespread school and business closures, a lot of dentists are taking a hard look at what the next few weeks might mean for their practices. Today, I’m starting with and overview of I’m seeing across the industry and…
57 - Coronavirus, Oil and the Market
Mar 9 • 14 min
Today we’re focusing on a current event. Right now I’m sitting here watching some fears unfold across the country. From Coronavirus to oil being slashed by 30% overnight, and the stock markets halting trading after a 7% decline overnight.
56 – Predictive Analytics Part 2
Mar 2 • 14 min
Today we’re diving into part 2 about using predictive analytics to understand your business and manage growth. What predictive analytics really means is I’m running my business like a real business. You have to set goals, you have to commit to them. So…
55 – Predictive Analytics Part 1
Feb 24 • 14 min
If we don’t have a business model that’s working really well it frustrates us. We have a lot of risk and debt and we’re working hard…we should be making more money. The question is why aren’t we? Today, I’m going to talk about what I did in my practice…
54 - So, You Think You Need an Associate
Feb 17 • 14 min
Do I need an associate? Well, that’s a loaded question. I’ve had about 10 associates over the years and worked with close to 1,000 offices. So I’m going to share my thoughts about what forms success in an associate position and what doesn’t. Here’s some…
53 - Net Zero Marketing
Feb 10 • 15 min
Most dentists are spending about 1% of their budget on marketing. I market at 8% and what I realized was not only was my market penetration getting better, my overhead was also going down. That’s the concept of net zero marketing: as you start producing…
52 – You’re Not Alone
Feb 3 • 14 min
I’ve noticed something in all the work and presentations I do to dentists around the world - all the problems we have are pretty universal. Patients don’t show. We have to market our practices. Patients don’t accept our treatment plans. The good news is,…
51 – The PPO Trap
Jan 20 • 14 min
The PPO trap is something I’ve watched develop over the past 20 years in dentistry. At their heart, they are basically a marketing company; they’re bringing you patients and you’re paying them. For some dentists, having a PPO as part of your business plan…
50 – Prepping for Tomorrow
Jan 13 • 14 min
What is the most important thing you can do as a dentist as you prepare for tomorrow? Just as a reminder my biggest focus is productivity. So in the past 40 years, I’ve trained my team to handle the morning huddle. I don’t even go to the morning meeting…
49 – Reducing Stress by Handling Objections
Jan 6 • 15 min
What happens to productivity when you’re stressed out? It doesn’t take a genius to know productivity goes down. I don’t know about you, but I want to keep my stress low and my production high. So here’s a question: how do you handle the stresses that…
48 – Annual Planning
Dec 29, 2019 • 15 min
Annual Planning is something I’ve done every single year in the last 36 years in my practice. At the end of the year, I look at my numbers for this year versus the previous year and ask myself these questions: What have I focused on, what have I not…
47 – Abundance Mentality vs Scarcity Mentality
Dec 22, 2019 • 14 min
What I’ve noticed in my years as a leader and practice owner is people who have an abundance mentality tend to attract the best of the best. This can make all the difference in how you come to work and deal with people. Today we’re going to talk about…
46 - Your 1, 3, 5
Dec 2, 2019 • 13 min
Today we’re going to talk about one of the most important things you can do in your career. What are your goals? What are you doing? Where do you want to be in 1 year? 3 years? 5 years? This is something I have done my entire career that has allowed me to…
45 – SupportDDS
Nov 3, 2019 • 14 min
Recorded during my recent trip to Zimbabwe, I’m joined in today’s episode by my dear friends Victoria Peterson and JW Oliver. JW runs two companies called Global BP Solutions and SupportDDS.com that help provide resources and employees from oversees to…
44 - Your Questions on New Patient Blocks, Case Presentation, and Goals
Oct 27, 2019 • 13 min
I love answering your questions…after all, if one person is asking, then others are probably wondering too. Today, I’ll cover your question on: How many new patients blocks should I have per day? Why do you lean patients back two times in your treatment…
43 – Your Questions on Expansion, Booking, and Adding Productivity
Oct 21, 2019 • 15 min
More questions keep on rolling in so today I’m going to answer your questions. When do I expand my office/add more operatories? How do you add blocks without triple booking? How do you add to an associates’ productivity / hygienists’ productivity?
42 – Your Questions on Hygiene, Bonuses, and Tracking
Oct 13, 2019 • 15 min
Today I’m answering more of your questions about how to increase production and productivity in your office. The questions we cover in this episode include: How can I add to my hygienists production? How can I prevent patients from falling through the…
41 - Your Questions on Lasers (and More)
Oct 7, 2019 • 15 min
Questions have come flooding in so I’m going to spend a little more time answering your questions. I know I’ve said this before, but I’m always happy to cover any topics of interest to you on this podcast, so please keep asking. Today, I answer these top…
40 – Your Questions on Scheduling
Aug 22, 2019 • 15 min
My inbox has been flooded with numerous questions from doctors around the country. So today I’m going to answer the questions that keep popping up about scheduling. What is the key to a steady schedule? What do you do if most of the practice has been…
39 – Bye Bye PPO
Aug 18, 2019 • 12 min
One of the hot topics right now is getting rid of PPOs. After all, with a PPO you’re writing off 30-40% of your productivity to these big corporations. That’s a big price tag for putting patients in your chairs. Now I’m not opposed to dentists signing up…
38 – Trainwreck Marketing
Aug 12, 2019 • 15 min
If you’re anything like me, you get emails and letters that offer to get you massive amounts of new patients. It sounds good up front, but you end up with all these patients who aren’t qualified for the work you want to do. As I learned in my own…
37 – Technology: How and Why
Aug 5, 2019 • 15 min
It’s great to have all the technology, but it will also put you out of business. My wife told me a long time ago that if I hadn’t bought all this stuff that I probably would have been able to retire 20 years ago. So, I just want to share a little bit…
36 – Getting to the Next Level
Jul 19, 2019 • 15 min
“Who needs coaches anyway?” Well, every all-star and championship winning sports player and team has a coach or group of coaches. So why do people who are so good at their sport need coaches? I knew early on that I didn’t know how to run a business so I…
35 – Your Happy Place
Jun 24, 2019 • 15 min
“Today’s message is simple, be happy.” I’ve talked before about the smiley face and the frowny face that my staff used to put up in the break room to let everyone know what mood I was in. That was a big realization moment for me that I needed to change…
34 – Getting Control of Accounts Receivable
Jun 9, 2019 • 16 min
“91% of accounts receivable team members would rather hike 5 miles in the desert with no water or eat brussels sprouts 7 days a week than do collection calls.” Today we’re going to talk about something near and dear to every dentist’s heart, accounts…
33 – Wake Up Warrior with Special Guest Dr. Jeff Buske
Jun 3, 2019 • 16 min
“The truth is, my life just really wasn’t working at that point,” says my special guest and practice partner, Dr. Jeff Buske. “I was taking the stress of things at work home to the people who loved me the most, and not giving them the best part of…
32 – Scarcity and Abundance with Special Guest Dr. Jeff Buske
May 24, 2019 • 17 min
“Everybody at heart wants to be abundant and share and give to people, but I think their perception of where they are isn’t true.” Dr. Jeff Buske joins me again for a conversation about abundance and scarcity. Today’s discussion dives into perceptions,…
31 – Producers vs. Pretenders with Special Guest Dr. Jeff Buske
May 20, 2019 • 16 min
“I don’t think any of us are necessarily broken, it’s just that my priorities changed,” says Dr. Jeff Buske, my practice partner of 15 years, who joins me for another podcast discussion today, this time to discuss the producer and the pretender in all of…
30 – The Beginning of CF with Special Guest Dr. Jeff Buske
May 13, 2019 • 15 min
“I was at a point in 2004 where I was considering walking away from dentistry,” says Dr. Jeff Buske, my good friend and practice partner for the past 15 years. Jeff was kind enough to join me for today’s podcast to talk about abundancy and what led to the…
29 – In-House Financing: Compassionate Finance (Part 3)
May 5, 2019 • 15 min
“It’s counterintuitive. It’s 180 degrees from anything anyone has ever taught you.” We’ve talked a little bit about what Compassionate Finance is and how it works, but there are many, many ways to use it in your office. Today, we’re going to talk about…
28 – In-House Financing: Compassionate Finance (Part 2)
Apr 29, 2019 • 15 min
Patients want to see you for the work they need done. But what if they don’t have insurance or just can’t afford it? This is where Compassionate Finance comes in. Let me tell you something interesting, when offices stopped offering 3rd party financing and…
27 – In-House Financing: Compassionate Finance (Part 1)
Apr 22, 2019 • 15 min
Nine years ago, my practice partner Dr. Buske asked me, “Hey Bruce, do you think we could finance ortho?” That sparked a longer conversation about costs and interest and how to best serve the needs of our patients. Today we’re going to talk about how…
26 – The Myths in Dentistry
Apr 14, 2019 • 15 min
There are some things in dentistry that we believe that are just not true. Today I’m going to cover a few myths in dentistry and what the reality of the situation is. Just a few of the topics will include the myths that access to care is a problem and you…
25 - Financial Options
Apr 8, 2019 • 15 min
The average bank account balance in America right now is $4,400 and the average credit card balance is $18,500. So what happens if you have a treatment plan that’s up around $9-10,000? Well, right now the economy is pretty good, but what happens if it…
24 – Engineers Vs Non-Engineers
Mar 17, 2019 • 14 min
I always tell doctors there are two kinds of people in this world: engineers and non-engineers. The engineer is the one who needs to have all the info before they make a decision; they’re the ones who want to know the molecular makeup of the material…
23 – The New Patient Exam (Part 2)
Mar 10, 2019 • 14 min
In part 1 of this two-part series, we talked about the process of how we go through an examination. How I do it is all new patients come through me first, and we see a 37% increase in productivity when I see the patient first as opposed to hygiene. It…
22 – The New Patient Exam (Part 1)
Mar 3, 2019 • 15 min
We’re all taught how to do an exam in dental school. But in my own practice, and at Productive Dentist Academy, we do things a bit differently than what they teach in school. As we get started on this two-part series about the new patient exam, I want you…
21 - Contenders & Pretenders
Feb 24, 2019 • 15 min
I get a lot of emails promoting the newest product or technique. I’m sure you have the same thing in your inbox, too. So how do we sort the contenders from the pretenders? Now don’t get me wrong, there are some really good new things out there. So, how to…
20 - Don’t Let the Old Man In
Feb 17, 2019 • 14 min
Today I’m going to talk about something that hit me between the eyes. It doesn’t really matter how old you are – 20, 30, 60, 70 – it can happen anytime in our career. You get old, you feel that you’ve reached the pinnacle of your career. So I started…
19 - Root Canals and Netflix
Feb 10, 2019 • 15 min
I’ve been getting questions from doctors all over the country about the Netflix documentary “Root Cause” that follows the experiences of one person’s experience with root canal treatment and the alleged systemic issues he claims are associated with root…
18 - Psycho Risk
Feb 3, 2019 • 12 min
Another one of the risk factors I’ve added to my arsenal is psycho risk. What’s important for you to understand as a dentist is that some of your patients are psycho. And I like to find out who those patients are before I do a treatment plan. But just…
17 - Physiologic Risk
Jan 27, 2019 • 14 min
Dr. John Kois lists 4 risk factors which we’ve already covered, but over the years I’ve added a few. One is physiologic risk. I see a lot of people with sleep apnea, allergies, and other seemingly non-dental issues and I’ve come to consider them as…
16 - Aesthetic Risk
Jan 20, 2019 • 14 min
Today we’re talking about the 4th risk factor – aesthetic risk. I don’t know if this has ever happened to you but I’ve had a few patients who have been very difficult to match when putting in crowns or other aesthetic work. So today we’re going to talk…
15 - Functional Risk
Jan 13, 2019 • 14 min
We’re continuing today with risk factors that I talk with patients about so that they understand it’s their problem and not mine. Today we’re going to talk about functional risks such as clenching and grinding. When I ask dentists how many of their…
14 - Biomechanical Risk
Jan 6, 2019 • 16 min
Biomechanical risk is more than just decay. A lot of us think that we first check for perio, then decay. I also look for acidity or erosion. Erosion can absolutely destroy a person’s dentition. Whatever the culprit of that erosion, I want my patients to…
13 - Periodontal Risk
Dec 30, 2018 • 15 min
How I think about risk factors changed my attitude towards dentistry. Knowing patient risks are not my fault lowered my stress and improved my love of what I do. Now, when I go through a patient’s mouth, I look for periodontal risk, decay risk, functional…
12 - Risk Factors
Dec 23, 2018 • 15 min
I had an epiphany during the first conference I went to about risk factors. Up until that point, I’d spent my career redoing dentistry that failed that I thought was my fault. After all, in dental school, they taught if my margins were good and I was…
11 - Walking with a Sense of Purpose
Dec 16, 2018 • 16 min
I used to tell my kids to walk with a sense of purpose when they were dilly dallying. Come on; this is an intentional activity. Dentistry, too, is an intentional activity: I’m walking into work, I’ve looked at my schedule, I know what’s coming. Dentistry…
10 - Productivity and the Good Life
Dec 9, 2018 • 16 min
Today’s episode comes from Bora Bora…so excuse any boat noises you might hear. Lifestyle has a lot to do with dentistry. If you don’t have the funds to be able to do your bucket list items, then really what are you doing? When you’re productive then it…
9 - What CAD/CAM and CEREC Can Do For You
Dec 2, 2018 • 15 min
When it comes to CAD/CAM, you just need to do it. Learn the verbal skills necessary to go in and talk to a patient. And I can tell you it takes very little effort to learn the skills you need to look a patient in the eye and tell them, this is the…
8 - The Art of Delegation
Nov 25, 2018 • 15 min
Anything I can delegate to my team, I do. The key is constant training and teaching. I take the time to educate my team and give them the skills they need to take responsibility for different aspects of patient care, so I am free to focus on the…
7 - Leadership: Trust, But Verify
Nov 18, 2018 • 16 min
Success in dentistry is all about relationships. Over the years I’ve developed what I like to call “Trust, but verify.” The more you “Trust, but verify,” the less you have to verify. Your team will start thinking “My doc really does cares about us and…
6 - Scheduling to Productivity (Part 2)
Nov 10, 2018 • 16 min
Today, we’ll talk about how to have your assistants take ownership of their patients and the importance of communication between the assistants and front office. Also, we’ll talk about how at Granbury new patients see me first before hygiene because we’ve…
5 - Productive Scheduling (Part 1)
Nov 4, 2018 • 15 min
Scheduling is one of the most complicated things to teach. It’s the one thing that cost dental practices more in long-term revenue than anything else. What I teach is scheduling to productivity not time. If you’re taught anything in dental school about…
4 - The Hurricane in Your Practice
Oct 28, 2018 • 16 min
Let me ask you a question: are you the hurricane in your office? As the leader of your dental practice, you set the tone of the practice and the team. Believe me, your team doesn’t show up everyday trying to tick you off; they really want to do a good…
3 - The Front vs. The Back
Oct 22, 2018 • 15 min
In today’s episode, Dr. Baird talks about how he solved the conflict issues between the front and back offices in his practice. It’s controversial. Your treatment coordinators will want to buck the system, but it works. Both front and back offices are…
2 - Stress in the Dental Practice
Oct 15, 2018 • 15 min
In this episode of The Productive Dentist Podcast, Dr. Baird discusses the different stressors in a practice, how to identify what’s really going on, and how to lower stress in those situations. Dr. Baird also discusses some key insights into handling…
1 - Meet Dr. Bruce B. Baird
Oct 15, 2018 • 16 min
Meet Dr. Bruce B. Baird. A pioneer in dental implants, scheduling, leadership, and practice management, Dr. Baird shares his journey from young army doctor to one of America’s most productive dentists as well as the struggles and lightbulb moments in in…