Path to Good

Path to Good

anchor.fm/path-to-good
VIPdesk Connect is an innovative company out to transform the customer service industry. We are committed to ELEVATING the human experience – delivering positive customer experiences through team members we deeply care about. Join us on our journey as we set out to do good for our team members, clients and customers.
Annual Awards
Jan 31 • 16 min
The team reflects on the company annual awards ceremony held earlier that day. The annual awards honor the accomplishments of the team and are broadcast live to the entire company. Sally, Maggie and Jen discuss why they love the ceremony, their favorite…
Looking back on 2018
Jan 15 • 16 min
Sally, Jen and Maggie reflect on 2018 initiatives including new roles, peer recognition programs, the WorkHuman conference and making the Inc 5000 list. They also discuss what they are looking forward to in 2019 including working with other companies that…
What is a B Corp and why is it important?
Aug 17, 2018 • 23 min
In this episode Jen, Maggie and Sally discuss why they decided they wanted to apply for the B Corp (Benefit Corp) certification. They review their initial survey results and discuss where VIPdesk shines and the areas of opportunity. They also talk about…
Perspectives from the Team
Jun 6, 2018 • 25 min
In our second episode we talk to our team members Caylin and Melissa about their perspectives on our culture through the lens of a new team member and a long time team member. We also discuss Melissa winning an award for Contact Center Manager of the Year…
Building a Culture that Cares
May 7, 2018 • 13 min
The very first episode of Path to Good! Hosts Jen, Maggie and Sally introduce ourselves (we love travel, cold places, arugula and elevating the human experience) we also describe our mission and what “Path to Good” means to our company VIPdesk Connect.