VUX World

VUX World

vux.world
The practical voice podcast


The Rundown: Voice authenticated purchasing and bye bye Google Home?
May 29 • 54 min
Stories covered this week:Subvocal recognitionMIT Alterego Communicated with a Computer Through SubvocalizationNuEyes Partners with Third Eye for voice controlled device for low-visionGoogle assistant beta voice match for purchasesGoogle home is no more?…
Designing natural conversations with IBM’s Bob Moore
May 26 • 74 min
Magic happens when you take patterns and systems of nature and apply them to solve human problems.✈️ Aeroplane wings are inspired by birds🚗 Wet tyre treads have been inspired by the toe pads of tree frogs💡 LED bulbs can be made more efficient by mimicking…
What is text-to-speech and how does it work with Niclas Bergström
May 18 • 53 min
Every voice assistant needs three core components: Automatic Speech Recognition (ASR), Natural Language Understanding (NLU) and Text-to-Speech (TTS). We’ve already covered what Automatic Speech Recognition is and how it works with Catherine Breslin and in…
The Rundown: Talking volcanos finding gaps you can Read Along to
May 15 • 53 min
This week’s top stories:Google’s Read Along Vernacular.ai raises $5.1 million led by Exfinity Ventures, Kalaari CapitalHR AI system, Paradox AI gets 40m funding for replacing the ‘boring’ jobsConverseNow has closed a $3.25 million seed funding round led…
Voice technology and music with Dennis Kooker and Achim Matthes
May 14 • 66 min
Music has been the top use case on smart speakers pretty much from the beginning. Having any song you like at your beckoning call makes playing music around the house easier than ever. And households that play music out loud are, apparently, happier…
The Rundown: Talking elevators and clever Blenders
May 7 • 55 min
Stories covered:Talking elevators and the Scottish elevator sketchContact centre voice biometricsGoogle Assistant’s voice matchFacebook Chatbot, Blender, can talk about anything. See some sample dialogues and try it out.Juniper researchNPR Smart Audio…
Voice technology for kids with Dr. Patricia Scanlon
Apr 30 • 47 min
Dustin and Kane are joined by Patricia Scanlon, CEO SoapBox Labs, to discuss how its specialist speech technology for kids is being used and scaled across the globe to help kids learn to read and more.In this episode: voice tech for kidsImagine being able…
Ethical design with Microsoft’s Deborah Harrison
Apr 24 • 54 min
Deborah Harrison was the very first writer on the Cortana team and defined the personality of Microsoft’s digital assistant that is used on over 400m surfaces globally.In this talk, we chat to Deborah about the importance of personality and persona in…
Measuring your share of voice with Andy Headington
Apr 14 • 47 min
Voice search is growing. As smart speaker adoption increases and people use the voice assistants on their phones more and more, voice is playing an increasing role in more customer journeys.But what’s your share of voice? How often does your company…
What is automatic speech recognition and how does it work? With Catherine Breslin
Mar 30 • 52 min
What is speech recognition and how does it work?Automatics speech recognition (also known as ASR) is a suite of technology that takes audio signals containing speech, analysis it and converts it into text so that it can be read and understood by humans…
Alexa for retailers and the voice shopping landscape with Shilp Agarwal
Mar 23 • 55 min
Voice shopping on Alexa and Google Assistant smart speakers is a $2bn market today, and is forecast to explode. I’ve wrote about the potential of voice shopping for the Harvard Business Review last year, but things are starting to pick up.According…
The Rundown: coronavirus and voice, Spotify, user journeys and Jovo
Mar 16 • 56 min
Corona virus hits voice as Google removes coronavirus actions, Spotify looks like it’s releasing a voice assistant and Jovo lets you build voice assistants everywhere.Presented by SparksSparks is a new podcast player app that lets you learn and retain…
Live video broadcasting on Alexa with Tim McElreath
Mar 9 • 50 min
The Food Network aims to the be Peloton of cooking with live video broadcasting on Alexa. Director of Technology and Emerging Platforms at Discovery Inc., Tim McElreath, joins us to share how.Presented by SparksSparks is a new podcast player app that lets…
Conversation design and grounding strategies with Jon Bloom
Mar 2 • 51 min
Jon Bloom, Senior Conversation Designer at Google, joins us to share what a conversation designer does at Google, as well as some conversation design techniques used at Google, such as ‘grounding strategies’. Presented by SparksSparks is a new podcast…
The voice design sprint with Maaike Coppens
Feb 23 • 58 min
Maaike Coppens returns to share how you can go from zero to hero in one voice design sprint. From nothing at the beginning to a a validated use case and prototype at the end, with fun in the middle. Presented by ReadspeakerReadspeaker is a pioneering…
Voice at VaynerMedia, situational and sound design with Claire Mitchell
Feb 17 • 58 min
VaynerMedia are one of the leading global digital agencies. Director of Innovation at VaynerSmart, Claire Mitchell, joins us to share how VaynerMedia approach voice, as well as sharing some insights on situational design and sound design.Listen on:Apple…
How your voice assistant talks is more important than what it says with Ben McCulloch
Feb 10 • 62 min
Ben McCulloch shares his take on why intonation and emotion is imperative in creating high quality and trust-building voice experiences.Presented by ReadspeakerReadspeaker is a pioneering voice technology company that provides lifelike Text to Speech…
Four Alexa Champions walk down memory lane with Nick Schwab, Eric Olsen, Tim Kahle and Steve Arkonovich
Feb 5 • 37 min
We catch up with 4 Amazon Alexa Champions to discuss the then, now and future of the Alexa skills ecosystem and the voice first community.Presented by ReadspeakerReadspeaker is a pioneering voice technology company that provides lifelike Text to Speech…
What is Twilio Autopilot?
Feb 3 • 13 min
Twilio is a magical tool, and Autopilot is its NLU platform that voice devs and designers need to check out. In this episode we’re taking a look at what Autopilot is, what are its core concepts, and how it differs from other NLU services.To get $10 free,…
Persona design and voice actors with Adva Levin
Feb 3 • 29 min
Adva Levin joins us to share why you should design personas for your voice apps, how you can create them, as well as how to work with voice acting talent.Presented by ReadspeakerReadspeaker is a pioneering voice technology company that provides lifelike…
Matchbox.io with Sarah Andrew Wilson
Jan 6 • 50 min
Sarah Andrew Wilson, Chief Content Officer at Matchbox.io, shares the secret sauce for creating the kind of Alexa skills you can build a business on.In this episode:This week, we speak to Sarah about the Matchbox.io stable of skills and discuss:What it’s…
The rundown: the start of the talking twenties
Jan 3 • 53 min
The first episode of the new year is both a reflection on how far we’ve come in the last 12 months, and what to look forward to in the year to come. This is a special episode as it’s the first of a new decade. And in this episode of the rundown, we’re…
User research the NPR way with Ha-Hoa Hamano
Dec 23, 2019 • 54 min
How do NPR approach designing voice applications? And how do they engage users to make sure that they’re designing the right things for the right people, Ha-Hoa Homano, Sr. Product Manager, Emerging Platforms at NPR joins us to share all.LinksRead more at…
Accessibility is usability with Sierra Fontana and Carissa Merrill
Dec 16, 2019 • 52 min
Sierra Fontana and Carissa Merrill are working hard to make the US Bank’s voice services accessible to all. They join us on this episode to share how they’re approaching accessibility for voice and why it’s so important to prioritise accessibility…
Live from Mobile UX London: Designing for voice panel
Dec 13, 2019 • 25 min
Facilitating a panel discussion on voice design with Ben Sauer of Babylon Health, Charlie Cadbury of Say it Now, Jen Heap of Vixen Labs, Rozzi Meredith of Voxly and Quirine van Walt Meijer of Microsoft. See acast.com/privacy for privacy and opt-out…
Alliveiating lonliness with Adam Greenwood
Dec 10, 2019 • 34 min
Adam Greenwood is the CEO of the human tech agency, Greenwood Campbell. Last year, Adam and his team trialled placing voice assistants in residential homes in the UK to see whether voice assistants can help alleviate loneliness for senior citizens.We…
Voice and mobile: stop getting it confused. Live from the Bots, AI and Voice Meet-up London
Nov 21, 2019 • 32 min
Taken from Kane’s talk at the Bots, AI and Voice meet-up in London on 20 November 2019.The meet-up was ran by Roy Murphy of Synthetic. Check out the meet-up page for info on the next meet-up.Connect with me on LinkedIn to watch all future talks live,…
Are you using all the tools?
Nov 15, 2019 • 15 min
This episode is a bonus episode looking at this week’s discussions on LinkedIn. We complain about discoverability and retention, but who’s actually doing anything about it? Are you putting the budget required behind getting your apps used and are you…
Discussing discoverability with Braden Ream
Nov 12, 2019 • 54 min
Is discoverability of Alexa skills, Google Assistant actions and other voice applications the duty of the platforms i.e. Amazon and Google, or is it the duty of the brand or developer creating them? We discuss this, as well as discoverability challenges…
Alexa, the origin story with Jeff Adams
Oct 28, 2019 • 53 min
Jeff Adams was the founding manager of the Alexa speech group; the team that made Alexa listen and talk. Jeff joins us to share the origin story of Alexa: where it come from and how it was created, and why the device was called ‘Echo’.Jeff also explains…
MUXL Meetup: Market adoption and user behaviour
Oct 25, 2019 • 12 min
Kane hosted the MUXL: Voice innovation 2019 Meetup on October 24th 2019 at Amazon HQ, and this is the opening talk. It covers the most recent smart speaker adoption rates for the UK, debates the ‘voice first winter’ and shares some recent behavioural…
///addresses.broken.help with Josh Wigmore
Sep 23, 2019 • 59 min
Communicating address information to voice assistants is hard. Josh Wigmore, Head of Product, joins us to share how What 3 Words are making this possible.Win a ticket to All About Voice 2019All About Voice is the biggest and best voice conference in…
Introducing the VTA: Voice-to-Action
Sep 19, 2019 • 20 min
Proposing a new term for the voice first industry to consider: VTA - Voice-to-Action. It’s the same as a call to action, only it’s exclusive to voice first platforms and interfaces and relies on the call to action and the response being given and…
From copywriter to conversational designer with Claire Medcalf
Sep 16, 2019 • 52 min
Claire Medcalf, Lead Creative at Rehab Agency, joins us to share her learnings on moving from a copywriter to a conversation designer and how you can do the same.Presented by BotmockBotMock is a purpose-built conversational design tool that’ll have you…
It’s our job
Sep 11, 2019 • 16 min
Is it down to Amazon to help you get your Alexa Skill discovered? Is it up to Google to send Google Assistant traffic your way? Or is it up to you, the developer or brand, to promote your wares and drive traffic yourself?Discoverability is widely touted…
Conversational AI for customer care with Guillaume Laporte
Sep 9, 2019 • 42 min
Mindsay CEO, Guillaume Laporte joins us to share how you can use conversational AI to improve and scale your customer care and support.Win free tickets to All About Voice 2019All About Voice is Europe’s biggest and best voice event, and the team at 169…
Bringing vCommerce to the web with Mike Page
Sep 2, 2019 • 58 min
Mike Page, CEO and Co-founder Phebi, joins us to discuss voicifying the web and collapsing the path to purchase.Presented by BotmockIf you’re using things like Lucid Charts and Microsoft Visio to design your conversational experiences in, you should check…
Voice and the TV with TiVo’s Charles Dawes and Patrick Byrden
Jul 10, 2019 • 58 min
Dustin and Kane speak with Charles Dawes and Patrick Byrden of TiVo about how they’re helping users discover content through the power of voice, and the future of TV.Presented byIf you’re using things like Lucid Charts and Microsoft Visio to design your…
Multi-channel conversational strategies with Nico Acosta
Jun 18, 2019 • 47 min
This week, Dustin and Kane chat with Nico Acosta, Director of Product and Engineering at Twilio, about how companies are approaching multi-channel conversational strategies.Presented byIf you’re using things like Lucid Charts and Microsoft Visio to design…
The Rundown 006: WWDC, Siri, reMARS, Alexa and the future of voice shopping
Jun 15, 2019 • 54 min
In this episode, we discuss the Siri announcements from WWDC19, the Alexa announcements from reMARS and the Future of Voice Commerce report.WWDC AnnouncementsAlexa ConversationsAlexa Cross-Skill ScenariosThe Future of Voice Commerce report See…
How voice will change the way we shop
Jun 13, 2019 • 14 min
After being published in the Harvard Business Review with the article, How voice could change the way we shop, Kane gives a high level overview of the piece in a presentation to those who attended the General Assembly event, Voice Commerce: the future of…
The Rundown 005: Google Assistant ups its game
Jun 4, 2019 • 56 min
What we discuss in this episodeMeet the expert: voice search and discovery with Dustin Coates:LondonSan FranciscoSeattleGoogle Assistant:What’s new with Google Assistant? Announcements from I/O19Google Assistant passes 1m actionsAbout the interactive…
Voice strategy advice with Amazon Alexa Chief Evangelist, Dave Isbitski
May 30, 2019 • 79 min
We’re honoured to be joined by Amazon Alexa Chief Evangelist, Dave Isbitski, to discuss the conversations that he’s having at C-Suite level about how brands should be approaching voice and where it’s all heading.Become an expert conversation designerThe…
Connecting the Dots with Ruby Steel and Will Merrill
May 24, 2019 • 58 min
This week, we’re finding out how Ruby Steel and Will Merrill made Alexa more accessible for Susan as part of BBC 2’s Big Life Fix.Become an expert conversation designerThe Conversational Academy is a fantastic online course that’ll teach you the ins and…
Voice first sneaker drop with Nike and bridging the voice and social gap with Unilever with Nick Rovisa and Matt Lang
May 17, 2019 • 69 min
Become an expert conversation designerThe Conversational Academy is a fantastic online course that’ll teach you the ins and outs of conversation design. Prepare yourself for the UX role of the future and enrol on the course today. VUX World listeners will…
How we approach voice with Fortune 100 companies and the Kung Fu Panda Alexa skill with Greg Hedges
May 13, 2019 • 67 min
The Conversational Academy is a fantastic online course that’ll teach you the ins and outs of conversation design. Prepare yourself for the UX role of the future and enrol on the course today. VUX World listeners will save $100 when you enrol at…
Twilio Autopilot and building trust through dialogue design with Elaine Lee
May 1, 2019 • 57 min
Kane Simms and Dustin Coates are joined by Elaine Lee, Principal Product Designer at Twilio, to discuss the ins and outs of Twilio’s Autopilot bot builder and how you can build trust with users through dialogue design.Voice-Connected Home 2019, Cologne,…
Can design solve the biggest challenges in voice? With Mark Webster of Adobe XD
Apr 25, 2019 • 58 min
Why do all skills start with ‘Welcome to xyz’? Is an ‘assistant’ the right mental model for voice experiences? Mark Webster of Adobe XD joins us to tackle some of the biggest challenges in voice and discusses how design can play a role in solving…
How to use sonic branding in voice with Eric Seay
Apr 17, 2019 • 61 min
This week, we’re digging deep into how to craft compelling audio experiences in your voice app by using sonic branding and sound design, with Audio UX Co-Founder and CMO, Eric Seay.In this episode: sonic brandingWe’re advancing the conversation we had…
4 ways to take your voice strategy to the next level
Apr 15, 2019 • 14 min
Since starting VUX World in February 2018, things in the voice assistant industry have changed. At the last MUXL London Meet-up, Design for Voice, I presented 4 things that have moved forward and gave 4 pointers for you to take into consideration when…
Amazon Alexa skill localisation with Tech Evangelists Andrea Muttoni and German Viscuso
Apr 9, 2019 • 70 min
We’re honoured to be joined by Andrea Muttoni and German Viscuso, Technical Evangelists at Amazon Alexa, to dive deep into how to translate your Alexa skill into other languages.At the time of writing, Amazon Alexa is available in over 40 countries and 12…
Building an assistant on an assistant with Nick Carey
Apr 2, 2019 • 58 min
This week, Dustin Coates and Kane Simms are joined by Nick Carey, Lead Product Designer at Potato, to discuss the concept of creating an assistant on an assistant.This episode touches on some unique topics that we haven’t covered before, such as:How to…
Talk to me with James Vlahos
Mar 26, 2019 • 49 min
This week, Dustin and I are joined by journalist and author, James Vlahos, to discuss the details of his book Talk to Me: How voice computing will transform the way we live, work and think.Where to listenApple…
Creating world-class interactive audio with Jonathan Myers and Dave Grossman
Mar 18, 2019 • 64 min
We’re joined by Jonathan Myers and Dave Grossman, founders of world-class interactive audio production company, Earplay. Jonathan and Dave take us through what it takes to create movie quality interactive stories and share with us their approach to…
TechNOVA Voice 2019: Voice 101 opening talk
Mar 14, 2019 • 31 min
This is the recording of the opening breakfast session at TechNOVA Voice 2019, a voice-first conference held at the Hilton Tower Bridge, London, on 14th March 2019.Kane covers where we’re at in voice right now, from adoption numbers and usage figures, to…
Inside Voice with Kane Simms and James Poulter
Mar 11, 2019 • 30 min
An interview with Kane Simms taken from the Inside Voice podcast, the official podcast of the Voice Summit 2019.Visit voicesummit.ai to apply to speak or buy tickets. See acast.com/privacy for privacy and opt-out information.
Smart speakers increase in-store sales with Bree Glaeser and Brooke Hawkins
Mar 4, 2019 • 44 min
Diving deep into the usage of smart speakers in-store, finding out how a voice assistant is helping with product selection and driving sales, with The Mars Agency’s Bree Glaeser and Brooke Hawkins.If you’ve had your ear to the ground, you might have come…
Anything world with Gordon Midwood
Feb 18, 2019 • 48 min
This week, we’re getting deep into using voice to enhance the gaming experience, with Anything World founder, Gordon Midwood. Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksWebsite:…
Thank you
Feb 12, 2019 • 8 min
As we celebrate 1 year of VUX World, we wanted to say thank you, each and every one of you, for listening week in week out and for being a part of this journey. Here’s to the next 100! See acast.com/privacy for privacy and opt-out information.
How we made Hidden Cities Berlin with Nicky Birch, Michelle Feuerlicht and Nigel James Brown
Feb 12, 2019 • 59 min
In this episode, we take a deep dive into the creation of the world’s first voice-first interactive documentary: Hidden Cities Berlin for Google Assistant. The action is part of a collaboration between Google and the Financial Times and was created by…
Voice first brand strategy with James Poulter
Feb 5, 2019 • 49 min
This week, we’re chatting to the ex-Lego frontier-seeking, Vixen Labs-venturing, Voice2 fire-starting, voice-first-feasting James Poulter about how brands can, could and should approach voice.As the ex-Head of Emerging Platforms at Lego Group, James led…
VUX Voiceboard | A voice design workshop blueprint
Feb 1, 2019 • 18 min
Watch on YouTube: https://youtu.be/_M0yaIYo3Ag Here’s a full blueprint for a voice design workshop. It shows you, from beginning to end, the process to go through to design world class Alexa skills.If you’re an agency trying to help brands build Alexa…
Designing story-telling robots with Amy Stapleton
Jan 28, 2019 • 56 min
This week, Dustin and I are joined by Tellables co-founder, Amy Stapleton, to discuss storytelling through Alexa and the design challenges that come with that.By the end of this podcast, you’ll:Be familiar with situational designGain insight into…
All about voice content management and localisation with Milkana Brace and Jonathan Burstein
Jan 23, 2019 • 49 min
Today, we’re discussing why you should separate voice app content from your code and logic with Jargon founders, Milkana Brace (CEO) and Jonathan Burstein (CTO).Where to listenApple…
All about voice UX research with Chris Geison
Jan 14, 2019 • 63 min
For the first episode of 2019, Dustin and I chat to long time fan of the show, hardcore Wu-Tang fan and resident UX research expert at AnswerLab, Chris Geison, about the ins and outs of UX research for voice.As Principle UX Researcher at AnswerLab, Chris…
Dialogue design and 2018 review with Rebecca Evanhoe
Dec 24, 2018 • 53 min
Merry Christmas VUX World fans, today we’re diving deep into dialogue design and discussing some of the nuances and details you need to think about to craft compelling and frictionless dialogue in your voice experiences, with Rebecca Evanhoe.We’re also…
Emotional intelligence with Sina Kahen
Dec 17, 2018 • 69 min
This week, we’re joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 ‘First date’ principles.Where to listenApple…
The Rundown 004: re:Invent recap
Dec 11, 2018 • 48 min
On this week’s Rundown, we’re catching up to run through AWS re:Invent, Amazon’s biggest event of the year, and discuss everything voice-related that occurred. We’ll also weave in some of the latest news happenings and analyse the implications and…
All about vCommerce and Jetson.ai with Jon Chu
Dec 10, 2018 • 54 min
This week, we’re speaking with Jon Chu, COO, Jetson AI, all about the Jetson platform and voice shopping and ordering in the restaurant, retail and hospitality space.Where to listenApple…
Meet Uma, the enterprise voice assistant, with Stephen Milner and Marcus Finley
Nov 23, 2018 • 63 min
Today, we’re joined by Ammi Systems CEO, Stephen Milner, and CTO, Marcus Finlay, to discuss voice in the enterprise and how their new voice assistant, Uma, is set to revolutionise productivity at work.Where to listenApple…
VUI design best practice for kids Alexa skills with the BBC’s Paul Jackson
Nov 19, 2018 • 70 min
We’re honoured to be joined by Paul Jackson, Senior Designer at the BBC, to discuss how the Beeb are approaching VUI design, with a particular focus on designing Alexa Skills for kids.Where to listenApple…
Samsung Bixby: Your questions answered with Bob Stalzberg and Roger Kibbe
Nov 16, 2018 • 49 min
Samsung has opened up Bixby to developers, so we’ve rounded up two Samsung Bixby Developer Experts, Bob Stalzberg and Roger Kibbe, to get to the heart of what this means for the voice community.Where to listenApple…
The latest in voice SEO and discoverability with John Campbell
Nov 12, 2018 • 71 min
Discussing the latest insights and research in voice SEO and showing you how you can get discovered on Google Assistant, with the MD of Rabbit and Pork, John Campbell.Where to listenApple…
Scoring voice experiences with Joel Beckerman
Nov 5, 2018 • 61 min
This week, Dustin Coates and I discuss the importance of sound design in voice experiences with the founder of Man Made Music, Joel Beckerman.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioSound design…
How to design a voice experience for the older generation with Heidi Culbertson
Oct 31, 2018 • 58 min
Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioVUI design for the elderly10,000 people turn 65 every day in the USA and the UK has an ageing population, too. In America, the over 65s control over 70% of…
Learn the art of conversation design with Hans Van Dam
Oct 22, 2018 • 60 min
A deep dive into the three pillars of conversation design: psychology, technology and creative writing, with Robocopy’s Hans Van Dam.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioConversation…
The Rundown 003: Increased engagement, Alexa room bookings, skill-to-skill connections, Google Assistant payments and more
Oct 16, 2018 • 37 min
Translating the recent happenings in voice news into insights and recommendations for designers, developers and brands. As ever, lots has been occurring recently. In this episode of the rundown, we discuss:The state of voice assistants by Adobe and how…
VUI design best practice from user testing with 120 brands, with Abhishek Suthan and Dylan Zwick
Oct 15, 2018 • 56 min
Pulse Labs founders, Abhishek Suthan and Dylan Zwick share their advice on VUI design best practice that they’ve learned from conducting voice first usability testing with over 120 brands.Where to listenApple…
Voice first social networks with Daniel Gonzalez
Oct 8, 2018 • 68 min
This week, we take a deep dive into voice first social networks and messaging, as we explore whether these platforms are poised for success or doomed to fail. We also discuss some of the challenges in building a voice first product, including the…
Voice first digital transformation with Shawn Kanungo
Sep 30, 2018 • 61 min
Voice first technology has the potential to transform organisations. Join Dustin and I as we dig into how voice is being used to create efficiencies within businesses with Silver founder, Shawn Kanungo.Silver, an agency based in Canada, is helping…
The Rundown 002: Big news from Alexa as Google Home Mini becomes top selling smart speaker… and more
Sep 25, 2018 • 41 min
It’s been a busy few weeks with both of the top two voice assistant platforms announcing new devices and software improvements, but what does it all mean for brands, designers and developers?Google Home Mini becomes top selling smart speakerThat’s right,…
All about Snips with Yann Lachelle
Sep 24, 2018 • 60 min
This week, we’re speaking to serial entrepreneur, Yann Lachelle, COO at Snips, about the privacy by design alternative to Google Assistant and Amazon Alexa.Privacy is a hot topic. With the Cambridge Analytica scandal and the introduction of GDPR in…
All about voice testing with Bespoken’s John Kelvie
Sep 17, 2018 • 71 min
This week, Dustin and I catch up with John Kelvie, CEO and founder of Bespoken, and learn all about the three types of testing that can help you create and sustain great voice experiences.We discuss:Unit testing:how to test your code locally without…
Netflix 13 Reasons Why does voice + video with Tony Lizza
Sep 3, 2018 • 38 min
Tony Lizza, Project Manager at Apollo Matrix, shares his battle scars from working on the technical implementation of the Netflix 13 Reasons Why interactive cinema experience.This was a voice and video experience that was deployed through the mobile web…
The Rundown 001: Alexa settings API, 5 Google Assistant tips and more
Aug 31, 2018 • 44 min
We’re starting a new feature on VUX World: The Run Down. Dustin Coates and I are getting together each week (or bi-weekly) to discuss the recent happenings in the voice space and how that’ll impact designers, developers and brands.Alexa settings APIWe’re…
All about Voiceitt with Sara Smolley
Aug 27, 2018 • 52 min
Alexa Accelerator 2018 featured startup, Voiceitt, gives people with speech impairments their voice back. Today, we’re joined by co-founder and VP Strategy, Sara Smolley, to hear all about it.The There are millions of people across the globe who have…
Voice first design strategy with Ben Sauer
Aug 20, 2018 • 60 min
Ben Sauer is a Design Strategist who’s worked with some of the world’s well known brands: Virgin, Tesco, Pearsons, British Gas, Penguin Random House, BBC. Ben worked with Clearleft as a Design Strategist for many years and more recently turned his…
Adoption, growth, in-skill purchases and developer rewards with Nick Schwab
Aug 8, 2018 • 38 min
The first in a new series called ‘Unscripted’ where we have off-the-cuff, unscripted conversations with voice first leaders and practitioners to get acquainted, hear their story and find out how they do what they do.In this first episode, we speak to…
All about conversational commerce with Charlie Cadbury
Aug 6, 2018 • 50 min
In this episode, we take a deep dive into conversational commerce: what it is, what’s possible and how you can turn conversing strangers into paying customers. Our guestCharles Cadbury is the co-founder of Say It Now, a company that helps brands respond…
#VOICE18 with Tim Kahle and Dominik Meißner of 169 Labs
Jul 30, 2018 • 69 min
We celebrate the 6 month anniversary of VUX World by reviewing the modev Voice Summit event that took place last week in Newark. We anchor on the Voice Summit to take stock of 2018 and look forward to what brands, designers and developers should be…
The strategy, creativity and technology triangulation with RAIN’s Will Hall and Jason Herndon
Jul 23, 2018 • 78 min
This week, we’re speaking to RAIN agency’s Will Hall and Jason Herndon about how their three pillars of: strategy, creativity and technology, are leading the world’s biggest brands to voice first success.In this episode: voice strategy, creative prowess…
All about conversation design with PullString’s Oren Jacob
Jul 16, 2018 • 66 min
This week, we speak to conversation design master, Oren Jacob, about what it takes to create successful conversations with technology.There are so many complexities in human conversation. When creating an Alexa Skill or Google Assistant Action, most…
How to translate your Alexa Skill or Google Assistant Action with Maaike Dufour
Jul 9, 2018 • 62 min
Translating your Alexa Skill or Google Assistant Action is about more than translating the words in your script. It’s about translating the user experience. Maaike Dufour calls this ‘transcreating’ and she joins us this week to show us how it’s done.Why…
How I built the world’s best chatbot with Steve Worswick
Jul 2, 2018 • 66 min
We speak to the creator of the world’s best chatbot about how to design Loabner prize-winning conversational experiences.Steve Worswick is the creator of Mitsuku, the general conversation chatbot that has won the Loabner prizefor the last two year’s…
Helping brands bridge the gap with Witlingo’s Brielle Nickoloff and Luciana Morais
Jun 25, 2018 • 59 min
This week, we’re finding out how brands can get started and enter the voice first world of smart speakers and digital assistants.Me and Dustin Coates are joined by one of the top US voice first agencies, Witlingo. We speak with two Lead VUX designers,…
All about Speakeasy AI with the Fresh Prince of AI, Frank Schneider
Jun 18, 2018 • 60 min
This week, me and Dustin are speaking with the Fresh Prince of AI, Frank Schneider, about how Speakeasy AI aims to deliver the promise of AI in voice (that’s a lot of AI’s).How many people truly understand what their customers are asking for? Whether it’s…
All about Alpha Voice with Bryan Colligan
Jun 11, 2018 • 59 min
This week, we’re finding out how content creators can have their podcasts and YouTube content indexed and searchable on voice, with Bryan Colligan of Alpha Voice.With the podcast industry thriving and more people listening to podcasts than ever, more…
Voice analytics and Dashbot with Arte Merritt
Jun 3, 2018 • 49 min
This week, we’re getting deep into voice analytics and will help you learn more about how you can understand the performance of your voice first experience.One of the biggest benefits that technology has given us is the ability to understand. To…
All about Pindrop, VUI design and VUI tuning with Simonie Wilson
May 28, 2018 • 57 min
This week, we take a look at the similarities between VUI design for IVR and VUI design for voice assistants. We also explain what VUI tuning is and why it’s important, whilst giving you some tips on how you can tune your voice user interface. We also…
All about BotTalk and how to run a voice first discovery workshop with Andrey Esaulov
May 21, 2018 • 64 min
This week, we’re digging into how you can create an Alexa Skill using BotTalk and we give you a template for running a voice first discovery workshop, with SmartHaus Technologies CEO and BotTalk co-founder, Andrey Esaulov.We discuss the importance of…
All about voice search with the SEO Oracle, Dr. Pete
May 14, 2018 • 62 min
Dr. Pete, Marketing Scientist at Moz, and world-leading SEO oracle, tells all about the voice search landscape, and how you can rank for searches on digital assistants like Google Assistant and Amazon Alexa.This is a jam-packed episode with deep, deep…
All about Voysis and the GUI to VUI transition with Brian Colcord
May 6, 2018 • 52 min
We’ve covered plenty of voice first designand developmenton this podcast. Well, that’s what the podcast is, so we’re bound to! Most of what we’ve discussed has largely been voice assistant or smart speaker-focused. We haven’t covered a huge amount of…
All about voice first games with Florian Hollandt
Apr 30, 2018 • 57 min
Voice first games are one of the most popular Amazon Alexa skill categories. So what type of voice games are available? And how do you create them? We speak to game developer and reviewer, Florian Hollandt, to find out.Games are helping Alexa take off.…
Turning Alexa for Business into a business with Bob Stolzberg
Apr 23, 2018 • 51 min
Today, we’re following the story of the inspirational Bob Stolzberg of VoiceXP, and giving you some deep insights into how you can turn Alexa for Business into a business.In this episode, Dustin and I are getting into the detail of how VoiceXP came to be,…
How people REALLY use Amazon Alexa with Martin Porcheron
Apr 16, 2018 • 70 min
Today, we’re discussing the findings of Martin Porcheron’s study, ‘Voice interfaces in everyday life’. We uncover insights into how people actually use Amazon Alexa in the home. We find unique user behaviour, new technology challenges and understand what…
Tackling the challenges of discoverability and monetisation on Amazon Alexa with Jo Jaquinta
Apr 9, 2018 • 79 min
Today, we’re getting deep into the biggest challenges facing designers and developers on the Alexa platform: being discovered and making money. And who better to take us through it, than one of the most experienced developers on the voice scene, Jo ‘the…
My first 30 days as a VUI designer with Ilana Shalowitz and Brian Bauman
Apr 2, 2018 • 60 min
Today, we’re getting into detail about what it’s like to be a full-time VUI designer. We’re discussing the details of the role, the day to day duties and the skillsets that are important to succeed in designing voice user interfaces.The role of a VUI…
Voice first user research with Konstantin Samoylov and Adam Banks
Mar 26, 2018 • 78 min
We’re talking to ex-Googlers, Konstantin Samoylov and Adam Banks, about their findings from conducting research on voice assistants at Google and their approach to building world-leading UX labs.This episode is a whirlwind of insights, practical advice…
Hearing voices: a strategic view of the voice space with Matt Hartman
Mar 19, 2018 • 48 min
This week, Dustin and I are joined by Matt Hartman, partner at Betaworks, curator of the Hearing Voices newsletter and creator of the Wiffy Alexa Skill.In this episode, we’re discussing:All about BetaworksA strategic vision for voiceChanging user…
All about Mycroft with Joshua Montgomery, Steve Penrod and Derick Schweppe
Mar 12, 2018 • 80 min
This week, we’re joined by the Mycroft AI team, and we’re getting deep into designing and developing on the open source alternative to Amazon Alexa and Google Assistant.If you’ve tried creating voice apps on platforms such as Amazon Alexa and Google…
How to create an Alexa Skill without coding with Vasili Shynkarenka
Mar 5, 2018 • 66 min
But first, let’s welcome co-host; Dustin CoatesWe’re joined in this episode by our new co-host, Dustin Coates. Dustin is the author of Voice Applications for Alexa and Google Assistant and has been involved in the voice scene since day 1. With extensive…
Cross-platform voice development with Jan König
Feb 26, 2018 • 57 min
Find out all about the Jovo framework that lets you create Alexa Skills and Google Assistant apps at the same time, using the same code!You know how you always need to write platform-specific code for everything? One lot of code for your iOS app, another…
All about conversational AI with Jeff Smith
Feb 19, 2018 • 66 min
Conversational AI crops up constantly in conversations about voice, but what actually is it? How the heck does it work? And how can you use it? We speak to Jeff Smith to find out.In this episode, we cover:An overview of conversational AI - what it is and…
How to build an Alexa Skill in Wordpress with Tom Harrigan
Feb 12, 2018 • 42 min
In this episode, we’re going to show you how you can build an Alexa Skill from right within Wordpress.Wordpress powers almost a third of the internet and now millions of websites running Wordpress can all have a presence on voice. It’s all thanks to…
Voice-first user testing with Sam Howard
Feb 12, 2018 • 53 min
In this episode, we’re talking about voice first user testing, why it’s so imperative and how you can get started doing your own voice user testing.Why voice first user testing?Although usability testing graphical user interfaces is as common as a…
Welcome to VUX World with Kane Simms
Feb 12, 2018 • 16 min
Ladies and gentlemen, boys and girls, welcome to VUX World.This introductory episode is all about what VUX World is all about. Here, I’ll take you through:the aims of the showhow we intend to meet those aimswhy it existswho would find it usefulwhat’s in…