Dental Assistant Nation

Dental Assistant Nation

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Kevin Henry is the co-founder of IgniteDA, champi…


135: Thoughts on opioids in the dental practice after the rise of COVID-19
May 29 • 17 min
Dental’s pharmacology expert, Tom Viola, RPh, joins the show to talk about a recent study on opioid usage. He also discusses if and how the role of opioids in dental practices has changed after the rise of COVID-19.
134: What every dental assistant needs to know about resumes
May 26 • 12 min
Doug Perry of GetHiredRDH.com joins the podcast to talk about the successes and failures he has seen helping hundreds of dental professionals with their resumes through the years. He offers some good advice for every dental assistant on how to be prepared…
133: What you need to know about the new interim CDC guidance
May 23 • 24 min
Dental infection control Mary Govoni joins the podcast to discuss the new guidance recently announced by the CDC and the impact they could and will have on dental practices as they continue to navigate the “new normal” after COVID-19.
132: The ever-evolving role of the infection control coordinator in the dental practice
May 19 • 18 min
Joined by Jessica Wilson, MPH, from the Hu-Friedy Group, we discuss how the role of the infection control coordinator has changed, why assistants should be excited about it, and some tools that are available to help assistants and practices succeed in…
131: The good and bad sides of a dental assistant transitioning to the front desk
May 16 • 23 min
With many dental assistants considering the next steps of their careers, Teresa Duncan joins the podcast to give her perspective as a former dental assistant and office manager of what it is like to transition from the back to the front. Hear the good,…
130: Tija Hunter on waterline safety, cross-contamination, and more
May 12 • 16 min
Dental assistant extraordinaire Tija Hunter joins for a timely chat on waterlines after a dental practice’s closure or slowdown and why dental assistants have to be more vigilant than ever with infection control in the “new normal.”
129: Infection control expert Mary Govoni breaks down the new OSHA guidance
May 3 • 19 min
With new guidance coming down from OSHA that will impact every dental practice, we asked dental infection control expert Mary Govoni to break down some of the most important points she sees in the new information.
128: Mary Govoni breaks down the ADA’s Return to Work Toolkit
Apr 29 • 20 min
Infection control expert Mary Govoni, CDA, RDH, breaks down the ADA’s Return to Work Interim Guidance Toolkit and points out a couple of things within it that every dentist and dental team member should know. #TogetherWeRise
127: Q&A on PPE and insurance reimbursement with Teresa Duncan
Apr 25 • 12 min
Dental insurance expert Teresa Duncan of OdysseyMgmt.com joins the show to talk about PPE and what kind of opportunities there may be for reimbursement for it when practices begin to re-open. We talk about a code to use and how to talk about it with your…
126: The mindset and mentality of the dental assistant during the COVID-19 crisis
Apr 19 • 17 min
Kevin Henry and Dr. David Rice, the co-founders of IgniteDA, sit down for a very raw, honest, and open conversation about what they’re hearing from dental assistants as dentistry prepares to gear back up after the closures of many dental practices because…
125: Let’s talk teledentistry in the dental practice, including the DA’s role
Apr 13 • 15 min
In this episode, Dr. Maria Kunstadter of TheTeledentists.com joins the show to explain the technology, the impact it can have on dental practices and dental patients, and what the dental assistant’s role could be with it. #TogetherWeRise
124: What if a dental assistant is afraid to go back to his or her practice?
Apr 2 • 17 min
Some dental assistants are expressing fear about returning to their practice when it opens back up after the coronavirus pandemic begins to lessen. Mary Govoni joins IgniteDA co-founder Kevin Henry for a frank discussion on the topic that has been dental…
123: Busting through a big myth with the coronavirus pandemic and pain relief
Mar 31 • 13 min
Dental pharmacology expert, Tom Viola RPh, joins the podcast to talk about one of the biggest myths out there with the coronavirus disease (COVID-19) pandemic and pain relief. He also discusses his fight against the virus.
122: Answering infection control questions in the age of coronavirus (COVID-19)
Mar 27 • 17 min
Infection control expert and dental assistant advocate Mary Govoni joins the show to answer some of the most-asked questions she is currently receiving on infection control and prevention in the dental practice during the coronavirus disease (COVID-19)…
121: Messaging for dental practices after the pandemic passes
Mar 23 • 14 min
Dentistry will come back after the coronavirus pandemic, but that doesn’t mean it has to remain the same. Tom Viola, RPh, joins the show to talk about what the future may look like and how dental assistants (and dental practices) can plan for it now.…
120: What you need to know about a new option for dental pain relief
Mar 19 • 12 min
Episode 120: What you need to know about a new option for dental pain relief by Dental Assistant Nation
119: Social media in dentistry in the age of coronavirus
Mar 17 • 13 min
How should dental practices be communicating with their patients through social media during this coronavirus outbreak? Dental social media expert Rita Zamora joins the podcast with some tips and ideas.
118: What dental assistants need to know about their jobs in the time of coronavirus
Mar 16 • 11 min
There is a lot of uncertainty right now regarding the dental industry and the coronavirus (COVID-19) disease pandemic. Dr. David Rice joins the show with some tips and advice that can help dental practices and assistants make it through these…
117: How dental assistants should celebrate Dental Assistants Recognition Week
Mar 1 • 12 min
March 1-7 is set aside as Dental Assistants Recognition Week (DARW) in the United States. What does it take to make this week successful for a dental assistant and how can we have recognition of assistants go all year long? We have some advice at…
116: A dental assistant explains what it is really like to work inside a DSO
Feb 23 • 12 min
What is it really like to work inside a DSO if you’re a dental assistant? That’s one of the questions we asked Judy Pacheco, who works for an Aspen Dental location is Massachusetts. If you’ve ever wondered about working for a DSO, this is the episode for…
115: 5 tips to deal with the negative people in your life and practice
Feb 17 • 17 min
In this episode, IgniteDA.net co-founder Kevin Henry discusses something that he has seen keep dental assistants from enjoying their day and career. And that’s the negative attitude by others in the practice or life. Let’s talk about five ways to not let…
114: AI in the dental practice and what you need to know
Feb 13 • 12 min
Dr. Kyle Stanley joins the podcast to talk about how artificial intelligence (AI) will impact the dental practice (and dental professionals) in the coming decade.
113: The importance of truly listening during the dental intake process
Feb 8 • 8 min
Live from the Seattle Study Club symposium in Phoenix, dental’s pharmacology expert, Tom Viola RPh, joins the show to talk about how medical emergencies in the dental practice can be potentially avoided by listening for red flags from the patient.
112: An amazing story of dropping a curing light from space and how it was recovered
Feb 1 • 26 min
Here’s a story you have to hear to believe. A curing light was dropped from 100,000 feet back to earth. What happened next is something you have to hear to believe. A special edition of our podcast, talking with our friends from Ultradent. #TogetherWeRise…
111: Gabapentin Q&A and how you can stay on top of your patients’ drug usage
Jan 27 • 14 min
Dental pharmacology expert, Tom Viola, RPh, is back on the show to talk about gabapentin and why it’s such an important drug for dental practices to know about. He also discusses how dental practices can stay on top of the ever-changing world of drug…
110: Why this dental assistant prefers Luxatemp from DMG
Jan 24 • 12 min
Developed by DMG more than 20 years ago, Luxatemp® was the first bisacryl provisional material introduced as an automix material in the U.S. and Canada. Tomas Saucedo, RDA, joins the show to talk about why he loves it’s being used in his practice.…
109: Dental assistants and politics, in and out of the office
Jan 17 • 16 min
A dental assistant in Wisconsin lost her job after posting a political statement on her personal Facebook page. Coincidence? Retribution? We dive into some of the things we know and offer some advice as the 2020 political season begins to heat up.
108: The link between psoriasis and oral health
Jan 15 • 11 min
In this episode, dental’s pharmacology expert, Tom Viola, RPh, stops by the show to discuss another chapter in the oral-systemic link that is rarely discussed or considered in the dental practice
107: What you need to know about 2020’s dental insurance coding changes
Jan 12 • 13 min
Dental insurance expert Teresa Duncan is back on the podcast to talk about some of the biggest changes to insurance coding dental practices will encounter this year as well as what they mean for your business and your patients. #TogetherWeRise
106: Is this OTC medication the next substance of abuse?
Jan 7 • 14 min
In this episode, dental pharmacology expert Tom Viola, RPh, joins the show to talk about benzedrex, the problems he is seeing with it, potential addiction issues, and how it could impact your dental patients and their health.
105: Why dental assistants should never listen to the doubters
Jan 5 • 14 min
After overhearing a conversation at his local gym, IgniteDA co-founder Kevin Henry has a message for dental assistants around the world: You and your ideas matter.
104: Tips for dental assistants to enjoy and thrive with endodontic procedures
Jan 3 • 15 min
Dr. Richard Mounce, a noted endodontist, joins the show to talk about how assistants can truly enjoy endodontic procedures and learn how to be successful during them.
103: What dental professionals need to know about vaping heading into 2020
Jan 1 • 13 min
In this episode, dental’s pharmacology expert, Tom Viola, RPh, joins the show to talk about what dental professionals need to know about vaping in 2020 and how to discuss the trend with their patients.
102: What this dental assistant is thankful for this holiday season
Nov 28, 2019 • 14 min
We talk to Michelle Sheffield, a dental assistant out of Florida, about the relationship she has built with her dentist and how she maintains it. An interesting peek behind the curtain regarding how one practice communicates internally. #IgniteDA…
101: How one dental assistant learned and embraced new technology
Nov 22, 2019 • 11 min
Amanda Murphy, an EFDA out of Missouri, joins the podcast to talk about how she dove into learning a new technology and how her dental practice is blending high-tech and high-touch. #IgniteDA #TogetherWeRise
100: The ADA tweaks its policy on oral cancer. What that means for your practice.
Nov 13, 2019 • 12 min
Consultant Jo-Anne Jones joins the show to talk about the American Dental Association’s recent addition to its oral cancer policy and what every dental professional should know about it and talking to your patients about oral cancer screenings.
99: How to discuss the oral-systemic connection with your dental patients
Nov 6, 2019 • 15 min
Dental pharmacology expert Tom Viola, RPh, is back with a frank discussion about the oral-systemic connection and why it’s time dental practices started talking to their patients about it. He also offers some tips to get the conversation started.…
98: Insurance changes coming and what dental practices need to know
Nov 3, 2019 • 11 min
Dental insurance guru Teresa Duncan joins the show to talk about the big changes coming for dental insurance and coding in 2020 and how this will impact your dental practice and potentially your day-to-day operations.
97: The coming issues with Windows, HIPAA and what your practice needs to know
Oct 30, 2019 • 10 min
In this episode, dental consultant Linda Harvey joins the show to talk about the upcoming lack of support from Microsoft for Windows 7 and 8 and what that means for your dental practice and HIPAA compliance. #TogetherWeRise #igniteDA
96: Dental assistants, customer service and making patients feel special
Oct 27, 2019 • 11 min
After two separate interactions with two different employees of the same airline, IgniteDA co-founder Kevin Henry shares the importance of customer service and making your patients feel like they matter. #TogetherWeRise
95: Benzocaine and what your dental patients need to know
Oct 17, 2019 • 13 min
Dental pharmacology expert Tom Viola, R.Ph., joins the show once again to talk about why benzocaine has been in the news recently, as well as what dental assistants (and practices) need to know about it. #TogetherWeRise #IgniteDA
94: A big change in the health history form and what it means for your dental patients
Oct 14, 2019 • 14 min
Insurance and management guru Teresa Duncan stops by the show to talk about a big change coming in the health history form and what it means for dental assistants, their practices and their patients.
93: Change is coming for every dental assistant. How are you going to handle it?
Oct 9, 2019 • 13 min
Change is a fact of life. However, how you face and handle change is a choice that every dental assistant must make. Let’s talk about the importance of a mindset of abundance versus scarcity when it comes to tackling and making the most of change.
92: Holiday parties, giving back and the fourth quarter of the year
Oct 2, 2019 • 12 min
It’s the fourth quarter and that means plenty that can be on the dental assistant’s plate. Consultant Dayna Johnson joins the podcast to discuss options and what should be on the assistant’s radar as 2019 crawls to a close.
91: What dental assistants need to know about lasers in the practice
Sep 23, 2019 • 13 min
Renowned speaker Dr. Sam Low joins the podcast to talk to dental assistants about lasers and what they can do for their patients, practices and careers. Let’s talk technology!
90: Dental implants, AI and the dental assistant
Sep 19, 2019 • 14 min
In this episode, Dr. Kyle Stanley joins the show to talk about dental implants and what dental assistants need to know about succeeding in that procedure. He also discusses AI and how it will be helping the dental practice in the near future.
89: How an introverted dental assistant turned herself into a people person
Sep 17, 2019 • 12 min
In this episode, Sharita Straughter shares her journey of 25 years as a dental assistant, including how she has learned to better connect with her patients and how she turned herself from an introvert into a “people person.”
88: Vaping and what dental assistants need to know
Sep 11, 2019 • 13 min
Pharmacologist Tom Viola stops by the show to discuss the recent epidemic of vaping-related illnesses and what dental assistants need to know about vaping and their dental patients.
87: The dental assistant’s key role with medical billing in the dental practice
Sep 9, 2019 • 13 min
In this episode, consultant Laurie Owens stops by to talk about how dental assistants play an integral role in the success of medical billing in the dental practice. What does “medical billing” really mean for a practice? How does the assistant help? We…
86: The value of authenticity and connection
Sep 3, 2019 • 11 min
Consultant Mindy Altermatt joins the show to talk about how dental assistants can be more “real” and authentic and how that can impact their relationships with coworkers and patents.
85: Dealing with attitude (yours and others) in the dental practice
Aug 27, 2019 • 9 min
In this episode, dental consultant Denise Ciardello stops by to talk about one of the key factors to a person’s (and practice’s) success: Attitude. Let’s talk about working with those who don’t have a great one as well as how to improve yours as well.…
84: All of the different types of fraud that can occur in the dental practice
Aug 23, 2019 • 7 min
In this episode, Certified Fraud Examiner and dental consultant Janice Janssen stops by the show to talk about all of the different types of fraud she sees happening in the practice, including some that might surprise you. #IgniteDA #TogetherWeRise
83: Tips on rejuvenating and recharging for every dental assistant
Aug 19, 2019 • 14 min
Dental assistant Lois Villa has learned some techniques to help her deal with stress during her day. She joins the podcast to share some of those techniques as well as what has helped her deal with the stress of her job.
82: Dental assistants, texting and feeling like they have to be a part of the team
Aug 6, 2019 • 13 min
Looking at a case in Canada where a dentist fired her dental assistant for texting during a team meeting. But there was also a big part about her not being “a team player” either. What does it mean to be a “team player?” Let’s talk about it.
81: What dental assistants need in order to jump into a fight rather than backing down
Jul 31, 2019 • 9 min
What does a brawl in baseball and your dental assisting career have in common? Sometimes you have to dive into the fray and stand up for what you believe in. Let’s talk about it in this podcast. #TogetherWeRise
80: Infection control, dental assistants and trusted resources
Jul 22, 2019 • 15 min
Michelle Lee, the executive director of the Organization for Safety, Asepsis and Prevention (OSAP), drops by the show to talk about the importance of proper infection control techniques and how her organization can provide the correct answers to some of…
79: Sitting down with the American Dental Assistants Association (ADAA) as a new day dawns
Jul 19, 2019 • 13 min
The new president of the American Dental Assistants Association (ADAA) joins the podcast to talk about the current state of the Association and what dental assistants need know about ADAA.
78: HIPAA and the biggest mistakes dental assistants make with it
Jul 18, 2019 • 10 min
In this episode, “America’s Dental Assistant” Tija Hunter stops by to talk about the importance of HIPAA at all times and the biggest mistakes she is seeing dental assistants make when it comes to their patients’ privacy.
77: A new opportunities for your side hustle and temp possibilities
Jul 17, 2019 • 9 min
From the AADOM annual meeting in Orlando, Ryan Vet of DoingBoom.com drops by to discuss a different kind of “side hustle” and how temping in a dental practice is changing for dental assistants.
76: Digital radiography tips that can benefit every dental assistant
Jul 13, 2019 • 15 min
Combining her years of working in a dental practice with the knowledge she has gained as a Patterson Dental rep, Yvette Flores joins the podcast with some digital radiography tips that can help every dental assistant grow in his or her career.
75: Business flow, ethics and the dental assistant
Jul 10, 2019 • 22 min
Author, consultant, speaker and fraud examiner Susan Gunn joins the podcast to talk about what it means for a dental assistant to have ethics and how that balances in with the flow of the business of the dental practice as well.
74: Dr. Uche Odiatu with tips to help every dental assistant and his or her health
Jul 5, 2019 • 18 min
Dr. Uche Odiatu is one of most popular speakers in the dental industry because of his passion for helping dental professionals with their health and wellness. In this episode, he stops by with some advice that can benefit every dental assistant.…
73: The next generation of dentists and what they want from you
Jun 27, 2019 • 13 min
Dr. David Rice, founder of IgniteDDS, joins the show to talk about the next generation of dentists, how they’re wired differently and what that means for every dental assistant. #TogetherWeRise
72: If you see something in the dental practice, say something
Jun 24, 2019 • 11 min
“If you see something, say something.” The Department of Homeland Security has told us that since 9/11. However, it could also apply to every dental assistant in every dental practice when it come to inefficiencies, infection control and more. Let’s talk…
71: The power of third-party financing and the dental assistant’s role
Jun 17, 2019 • 25 min
Sameer Bhasin of CareCredit joins the podcast to talk about third-party financing and the dental assistant’s role with it. Let’s talk money, the patient and how the assistant is such a part of making sure treatment is accepted. #TogetherWeRise
70: The dental assistant’s role with oral cancer screening and education
Jun 12, 2019 • 16 min
What is the assistant’s role with oral cancer screening and “the talk” that can sometimes need to happen with patients? Susan Cotten of OralCancerConsulting.com stops by to talk about this very important subject.
69: Dental assistants and the words, “Feel, felt and found.”
Jun 10, 2019 • 15 min
“Feel, felt and found.” Three words that can make such a difference in the patient’s relationship with you and the practice. Dental consultant Susan Leckowicz joins the show to talk about those words as well as overcoming some of the hurdles when it comes…
68: Tips on becoming a rock star dental assistant
Jun 1, 2019 • 9 min
The amazing Tija Hunter stops by to talk about her new book for dental assistants as well as what it means for a dental assistant to truly be a “rock star” at what he or she does. She also gives some tips on how you can get to the status in your practice.…
67: Dental assistants and the disease of more
May 22, 2019 • 12 min
The “disease of more” is a concept where happiness can never truly be obtained and people spread themselves too thin trying to chase it. What does this mean for dental practices and dental assistants? IgniteDA co-founder Kevin Henry offers his thoughts.…
66: Why dental assistants should be collecting money in the practice
May 19, 2019 • 18 min
Should the dental assistant be part of the collection process when a patient walks out of the practice? Absolutely. Consultant Dayna Johnson stops by to explain why and how assistants can play such a huge role with this. #TogetherWeRise
65: Dental assistants and talking money and insurance with patients
May 13, 2019 • 18 min
Maybe you’re a dental assistant and wondering what might be next in your career. Maybe you’re a dental assistant who has issues talking about money or insurance with patients. In either case, insurance and finance expert Teresa Duncan is here with some…
64: Dental assistants, the side hustle and walking the fine line
May 9, 2019 • 15 min
Many dental assistants have secondary jobs or other ways they make some money. How do you make sure your side hustle doesn’t sidetrack your career? Let’s talk about it in today’s podcast. #TogetherWeRise
63: The dental assistant’s role with risk management, coding and more
May 6, 2019 • 18 min
In this episode, dental consultant (and former dental assistant) Theresa Sheppard stops by to talk about the dental assistant’s role with risk management, treatment planning and ways to be sure the assistant is protecting the practice as well as his or…
62: Straight talk from a dentist on dental assistants and being on the same page
May 2, 2019 • 11 min
In this episode live from the Iowa Dental Association annual session, Dr. Bill Simon, a Chicago dentist, stops by to talk about the dentist-assistant relationship, honest conversations, qualities in a great dental assistant and much, much more.
61: Dental assistant salary, some new numbers and what you need to know about money
Apr 29, 2019 • 14 min
The latest dental assisting salary figures have come out and we dive into them. Let’s talk about what the states with the highest and lowest salaries for dental assistants, why that is what it is and what you can do to make sure you’re getting the money…
60: Temporary dental assistants: What to know and how to succeed
Apr 22, 2019 • 15 min
Let’s talk about temporary staffing and what it can mean for a dental assistant and a dental practice. Ryan Vet stops by to lend his thoughts and expertise on the trend and how it is impacting assistants. Is it a good fit for you? Listen in and hear his…
59: Talking about goals and getting the information you need
Apr 18, 2019 • 13 min
Consultant Lynne Leggett joins the podcast to talk about how dental assistants should be playing a role in setting the goals for the practice, as well as how the assistant can learn the numbers he or she needs to know to help boost the practice’s bottom…
58: The importance of the assistant building up the dentist in the eyes of the patient
Apr 15, 2019 • 10 min
Yes, the dental assistant has an important role when it comes to building the relationship with the patient. But there’s also a role in building up the dentist in the eyes of the patient. How important is that to the success of the business? Let’s talk…
57: Deepening the relationships with your community and your customers
Apr 7, 2019 • 12 min
Your practice is a business and every business needs customers who return to buy services and products as well as customers who feel valued and appreciated. The dental assistant plays a key role in all of that so let’s discuss how you can impact your…
56: Empowerment vs. embezzlement in the dental practice
Apr 2, 2019 • 13 min
When you think of embezzlement in the dental practice, we often think about stealing money. But what about stealing time and resources away from your teammates and patients? Let’s talk about it in a very open and honest conversation. #TogetherWeRise
55: There’s more to it than just money
Mar 29, 2019 • 12 min
Dental assistants talk to us all the time about their salary. But is that all there is to having a job? In this episode, let’s think about all of the things that go into a day or a career and contemplate the good and bad that contributes to our happiness…
54: Image, confidence and the dental assistant
Mar 25, 2019 • 27 min
In this episode, Dentistry’s Image Expert, Janice Hurley, stops by to discuss how assistants can have more confidence and the impact that plays on their career. Let’s also talk about image, what it really means and what dental assistants need to know…
53: From IDS in Cologne, Germany, what the future holds for the dental profession
Mar 13, 2019 • 10 min
In this episode straight from the show floor of the International Dental Show (IDS) in Cologne, Germany, we talk about a big trend we are seeing (3D printing) and how it will impact assistants. Additionally, other thoughts from the world’s largest dental…
52: Advice from a dentist every dental assistant needs to hear
Mar 8, 2019 • 19 min
“You were put on this earth for a reason.” Dr. Alan Stern shares his best advice for assistants on how they can rediscover the passion within their careers, talk to their dentists more openly and never view their patients the same way.
51: More on dental assistants, addiction and mental health issues
Feb 23, 2019 • 14 min
Lois Villa, CDA, returns to the show to shed some additional light on what dental assistants need to know when it comes to mental health and addiction issues in their patients. These patients are in every practice. How are you prepared to work with them?
50: Fixing those “What do I do now?” moments for dental assistants
Feb 20, 2019 • 23 min
What happens when a dental assistant finds himself or herself in a situation where he or she isn’t comfortable and has to figure things out on his or her own? Let’s talk about it in this episode with two people who have “been there and done that.”
49: Dental assistants, it’s time to be proud of your purchasing power
Feb 18, 2019 • 12 min
Dental assistants, it’s time that companies knew just how powerful you were. Let’s talk today about tips to use your purchasing power to grow your career and your profession. Be proud and own your next trade show visit! #TogetherWeRise
48: How emotional intelligence can help dental assistants get through their day
Feb 14, 2019 • 17 min
Dr. David Black stops by to talk about emotional intelligence, what it means to the dental assistant, and how it can help assistants enjoy what they do more.
47: Finding encouragement when you need it most
Feb 11, 2019 • 10 min
Dental assistants need encouragement during the week. They are the backbones of every practice but there are plenty of times they feel like the bottom rung of the ladder. How do we change that? Let’s work together to encourage each other. Here’s how…
46: Infection control in the dental practice and the assistant’s role
Feb 6, 2019 • 14 min
Following proper infection control procedures is critical for every dental practice. In this episode, infection control thought leader and speaker Leslie Canham, CDA, RDA, CSP, joins us to give assistants some tips and ideas on improving how they tackle…
45: Competition is a good thing … and here’s why
Feb 3, 2019 • 24 min
In this episode, let’s talk about the different ways that not only you can view competition, but how we are looking at it as well as IgniteDA. For us, it really is about “Together We Rise” and here’s why.
44: Skills to help you better connect with your patients
Jan 27, 2019 • 14 min
Consultant Virginia Moore stops by with thoughts on the value of the assistant’s relationship with the patient, how it can be improved and how it factors into the business of the practice.
43: Treatment presentation and communication skills that every dental assistant should have
Jan 24, 2019 • 10 min
One of the nation’s top dental consultants and a former dental assistant, Lois Banta, stops by to discuss the treatment presentation and patient communication skills that can make a big difference in the career of every assistant. #TogetherWeRise
42: Talking technology and the dental assistant
Jan 18, 2019 • 10 min
In this episode, former dental assistant Sadie Stewart from OfficeSwell.com stops by to discuss how assistants can help influence in the implementation of technology in the dental practice … and love working with it even more.
41: Being helpful rather than hateful to your peers and online
Jan 9, 2019 • 12 min
In this episode, Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA, stops by to talk about some of the things she is seeing online when it comes to dental professionals degrading each other rather than working together. How can we turn things around? Let’s talk…
40: The important lessons we take away from failures and mistakes
Jan 1, 2019 • 12 min
Failures. Mistakes. Errors. They happen. It’s part of life. But how do we learn from them … and what can advice can we share about them with each other? Let’s talk about a new project launched by IgniteDA and DentistryIQ.com for 2019. #TogetherWeRise
39: Dental assistants and extraoral tissue
Dec 28, 2018 • 13 min
A dental assistant joins us to discuss how she is working with her patients’ extraoral tissue as well as a program she is starting to help other assistants know how it can be used in their practices.
38: The importance of listening and being heard this holiday season
Dec 17, 2018 • 13 min
In this episode, let’s tackle something that isn’t discussed enough. During this holiday season, are you listening to the people who need to be heard? And are you making sure you’re sharing what you need to tell others in order to be happy? Let’s talk…
37 — Dental assistants dealing with patients with addictions and mental issues
Dec 10, 2018 • 13 min
Lois Villa, CDA, stops by to talk about what dental assistants should know about their patients with addiction or mental health issues. She also previews her upcoming course for dental assistants during IgniteDA day at Yankee Dental Congress in Boston.
36: Previewing dental assistant education at Yankee Dental Congress
Dec 6, 2018 • 11 min
IgniteDA co-founder Kevin Henry talks to Dr. Traci Portnoff about a day of education designed specifically for dental assistants at the 2019 Yankee Dental Congress in Boston. For more information, visit www.yankeedental.com/dental-assistant
35: Case presentation skills for the dental assistant
Dec 3, 2018 • 11 min
In this episode, consultant Teresa Duncan stops by to discuss case presentation skills for the dental assistant and some tips on how the assistant can improve them. She also previews her upcoming course during IgniteDA’s day of education at Yankee Dental…
34: 5 tips to make 2019 your best year ever
Nov 20, 2018 • 13 min
With 2018 coming to a close, IgniteDA co-founder Kevin Henry gives dental assistants five tips to help make their 2019 the best year they’ve ever had in their career.
33
Nov 13, 2018 • 13 min
In this episode, FrontOfficeRocks.com founder Laura Hatch, BS, MS, FAADOM, stops in to talk about how assistants can team up with the front office to enhance the patient experience. Also, how can we get past the drama that can happen between the front and…
32
Nov 11, 2018 • 12 min
Wouldn’t it be great if you could understand your co-workers more … and they knew how to communicate with you in a better way? Wouldn’t it be wonderful if you knew exactly what motivated your patients? Let’s talk about it as we prepare for 2019 to be your…
31
Nov 1, 2018 • 10 min
In this episode, IgniteDA co-founder Kevin Henry discusses what dental assistants need to be doing right now to make 2019 their best year ever. There are some simple things to do … but they have to be actually done rather than just discussed or dreamed…
30
Oct 22, 2018 • 11 min
Returning back to the United States from South Africa, IgniteDA co-founder Kevin Henry talks about thankfulness and how dental practices (and dental assistants) can have an “attitude of gratitude” flow through them as the year comes to a close.
29
Oct 15, 2018 • 11 min
From Johannesburg, South Africa, IgniteDA co-founder Kevin Henry sits down with South African dental assisting advocate Dr. Jeanne Oosthuysen to discuss the current and future states of dental assisting in South Africa and how that compares to the United…
28
Oct 6, 2018 • 9 min
IgniteDA co-founder Kevin Henry discusses a great quote he recently overheard and how it can pertain to dental assistants. Are you working in chaos every day? It doesn’t have to be that way. Here are some ideas.
27
Sep 12, 2018 • 10 min
In this episode, IgniteDA co-founder Kevin Henry sits down with Wendy Flanagan from Great Expressions Dental Centers to discuss what dental assistants need to know about working for a DSO and the skill sets that are necessary.
26
Aug 29, 2018 • 12 min
Are you cutting corners in your practice? Are you doing what’s quick and easy rather than what is right? Are you rationalizing it in your head? Let’s talk about it today on the latest Dental Assistant Nation podcast, powered by IgniteDA.
25
Aug 20, 2018 • 9 min
Should you be talking about money in the practice? If you’re an assistant, yes … and here’s why. IgniteDA co-founder Kevin Henry and Odyssey Management’s Teresa Duncan discuss and offer advice.
24
Aug 17, 2018 • 7 min
In this episode, IgniteDA co-founder Kevin Henry tackles the theory of “good things come to those who wait.” Good things come to those who plan and work and prepare for greatness. How are you doing that today?
23
Aug 6, 2018 • 8 min
What is it about Monday we hate? Is it the day or the attitude we bring into the day? IgniteDA co-founder Kevin Henry talks about how to make Mondays (or any day) better in your practice and in your career.
22
Jul 23, 2018 • 8 min
IgniteDA co-founder talks about an interesting phenomenon he witnessed at a recent trade show … people standing in line because others were standing in line. Are we too quick to follow the crowd rather than blaze our own trail?
21
Jul 19, 2018 • 14 min
Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA, joins the program to talk about the Facebook video that she shot that went viral and why it resonated with so many dental assistants.
20
Jun 28, 2018 • 9 min
Connie Glass, CDA, stops by to share tips with other dental assistants she has learned in her 20 years of being an assistant, including career satisfaction.
19
Jun 26, 2018 • 10 min
Dr. Steven Katz joins the podcast to tell a great story about his dental assistant and discusses how she and other assistants can increase their value in the dentist’s eyes.
18
Jun 18, 2018 • 10 min
Negative words don’t have to define us. We have two choices when someone says something negative about us. IgniteDA co-founder Kevin Henry discusses the choices and relates it to a recent incident. How will you react when someone says something negative…
17
May 25, 2018 • 38 min
Marketing expert Daniel A. “Danny” Bobrow, MBA, stops by to discuss the dental assistant’s role in first impressions, patient interaction and so many other key parts of the business side of the dental practice.
16
May 7, 2018 • 17 min
In this episode, Angela Smith, CDA, stops by to talk about the next step she is taking in her education … and why she is doing it. She gives advice on why assistants should never just settle for the bare minimum when it comes to their education.
15
Apr 17, 2018 • 8 min
In this episode, IgniteDA co-founder Kevin Henry talks to dental assistants about how they can get off the roller coaster and find joy, even in the parts of their day that don’t always bring the most joy or happiness.
14
Apr 2, 2018 • 13 min
Insurance expert Teresa Duncan drops by this episode to give dental assistants advice on what they need to know when it comes to insurance in the practice and how it can ultimately affect their income.
13
Mar 29, 2018 • 10 min
In this episode, consultant Dayna Johnson joins the show to discuss some of the most common ways that dental assistants can improve their communication with the front office … and hopefully make their days less stressful and more productive.
12
Mar 10, 2018 • 7 min
If you are a dental assistant who is feeling stuck in his or her career or wondering if things are ever going to be good in your practice, here is some advice and a message from one of IgniteDA co-founder Kevin Henry’s favorite movies
11
Mar 2, 2018 • 9 min
In this episode, IgniteDA co-founder Kevin Henry talks about the upcoming Dental Assistants Recognition Week as well as another day that falls into that same time period … and how that coincidence could open some doors for assistants.
10
Feb 16, 2018 • 55 min
In this “hour of power,” legendary consultant Linda Miles joins IgniteDA co-founder Kevin Henry to answer four of the most-asked questions from dental assistants and share some of her best tips and secrets that dental assistants should know.
9
Feb 13, 2018 • 9 min
In this episode of Dental Assistant Nation, love is in the air as we approach Valentine’s Day. We’re talking about how assistants can love their day and careers more with some advice on how to have a conversation that can turn around things in your…
8
Feb 8, 2018 • 7 min
In this episode, we talk about Dental Assistants Recognition Week (coming up March 4-10, 2018) and how other dental practices have celebrated their assistants in the past. IgniteDA co-founder Kevin Henry gives four ways he has seen make a difference.
7
Feb 5, 2018 • 10 min
In this episode, IgniteDA co-founder Kevin Henry gives dental assistants ideas for getting along better in the practice. If you’re dreading going to work every day, life is too short to let that happen. We have some ideas on how to make your day better.
6
Jan 29, 2018 • 10 min
In this episode of Dental Assistant Nation, host Kevin Henry discusses the three characteristics of so many successful dental assistants with whom he has worked. There are some simple ways to boost your career and we talk about that in today’s episode.
5
Jan 23, 2018 • 9 min
In this episode, host Kevin Henry talks about the opening of the Amazon Go store in Seattle and how change is swirling all around us every day. How are dental assistants changing in their careers? What steps can they take to evolve in their careers? We…
4
Jan 22, 2018 • 20 min
In this episode of Dental Assistant Nation powered by IgniteDA, host Kevin Henry chats with three prominent dental consultants about the dental assistant’s role in everything from insurance to documentation to patient communication. Start 2018 off right…
3
Jan 21, 2018 • 11 min
In Episode 3 of the Dental Assistant Nation podcast series, Kevin Henry sits down with dental consultant Dayna Johnson to talk about the importance of proper charting and how assistants can eliminate some of the worry that comes with having a tough…
2
Jan 21, 2018 • 6 min
In Episode 2 of the Dental Assistant Nation podcast series, Kevin Henry discusses the legacy that all dental assistants should be striving for every day in their practice.
1
Jan 21, 2018 • 11 min
In Episode 1 of the Dental Assistant Nation podcast series, Kevin Henry discusses some of the most important things dental assistants need to know about their paycheck and how to get the most out of it. Also, when is it time for a raise?