Talking with the Toothcop

Talking with the Toothcop
Dentists face numerous regulatory and liability issues. Keep up with the issues can be daunting and best, career ending at worst. Host Duane Tinker (AKA the Toothcop) discusses the issues and helps make them easy to understand and apply in your dental practice.

Conflict Resolution Strategies for Dentists
Jun 30 • 29 min
The impact of the Coronavirus is leading to heightened emotions and increased tension. I’ve been fielding a lot of phone calls from dentists who’ve had patients test positive for COVID-19—after they’d been seen in office. Some dentists have…
From Cop to Tax Consultant: How Craig Cody Serves the Dental Niche
May 14 • 23 min
Are you looking for a tax consultant for your dental practice? Do you understand the necessity of tax planning and preparation for your business? Even better—are you aware of the tax savings you’re missing out on? Tax Consultant Craig Cody joins…
The Impact of COVID-19 on the Future of Dental Practices - Mike Rust & India Chance
Apr 28 • 65 min
Many dental practices have been sitting closed, deemed non-essential businesses during the coronavirus crisis. Or they’ve only seen patients on an emergency basis. States will soon slowly start reopening businesses. But that begs the question—how…
Critical Incident Stress Management: What You NEED to Know
Apr 24 • 43 min
Critical Incident Stress Management. Unless you’re in the military or a first responder, you’re likely not familiar with this terminology. It is a protocol developed specifically for dealing with traumatic events. I’ve shared many times that I…
The Importance of Sterilization Processes - Steven Kovach
Apr 7 • 57 min
Sterilization processes are always important in dental practices to protect your staff and your customers. During the Coronavirus pandemic, everyone is especially concerned about proper procedure. You have to follow Instructions for Use (IFUs) and…
We Live in Interesting Times
Mar 19 • 32 min
An Interview with India Chance
Thriving in Times of Trouble…Time to get to Work!
Mar 17 • 41 min
How to care for your business when things are going badly
How to Cultivate Leadership in Dentistry - Steve Dove and Bryan Crawford
Mar 17 • 23 min
Leadership in dentistry is severely lacking in this day and age. I’m not talking about governing bodies—but dentists who are true leaders in their field and practice. Steve Dove, DDS, and Bryan Crawford join me to have a raw and real discussion…
Why You Should Offer a Dental Membership in Your Practice - Jordon Comstock
Mar 3 • 38 min
Have you considered adding a dental membership plan to your practice? Have you looked at the pros and cons but just haven’t pulled the trigger? My guest today, Jordon Comstock, has simplified the process by creating BoomCloud—Dental Membership…
A Deep-Dive into Infection Prevention and Control: Because Safety Never Takes a Holiday
Feb 18 • 66 min
While it’s a phrase straight from the mouth of Paul Blart: Mall Cop, it holds true. Safety never takes a holiday, and the safety of your staff and patients should be first and foremost in your mind. Dental professionals need to be educated on proper…
Dental Compliance Q&A: The Toothcop Tackles YOUR Questions
Feb 4 • 76 min
In this special Q&A episode of Talking with the Toothcop, Jacque and I will tackle questions we’ve been receiving from listeners. We want to preface this episode by saying that we never intend to promote our business with this podcast. First and…
How to Simplify Dental Insurance Billing - Colleen Huff
Jan 21 • 37 min
Dental insurance billing is something many dental offices struggle with because it can be so complex. When do you bill? What rates do you bill? What if the patient has two insurance coverages?How do you keep your office organized and implement a…
How to Utilize Instructions for Use in Infection Control
Jan 7 • 32 min
How to Utilize Instructions for Use in Infection ControlInstructions for Use (IFUs) should be included with any and every medical device that you use in your practice. Learning how to properly use and follow IFUs will aid in proper infection control….
It’s Time to Start Preventing Airborne Diseases in Dentistry - Michelle Strange
Dec 17, 2019 • 39 min
Airborne diseases in dentistry are unfortunately prevalent but preventable. Protecting yourself, your staff, and your patients from aerosols should be a priority in your practice. We are all up-in-arms about bloodborne pathogens and do everything in…
Navigating the New Era of Dental Billing - Leslie Icenogle
Dec 4, 2019 • 33 min
Dental billing is an ever-changing process. As a dental provider, how do you stay on top of changing regulations and coding? Do you outsource your billing? Leslie Icenogle joins me today to talk about medical billing for dentistry and where it…
The Toothcop’s Security Measures to Protect Your Practice
Nov 5, 2019 • 33 min
What are some of the security measures you need to have in place to protect your practice? In today’s day and age, security breaches can come from many different directions. In this episode of Talking with the Toothcop, Andrea and I will lay out…
Be Prepared to Handle Medical Emergencies in the Dental Office
Oct 15, 2019 • 53 min
Everyone lives by the mantra that medical emergencies in the dental office will “never happen to us”. Patients certainly don’t think about that when they schedule a dentist appointment. But it is your job as a provider to be prepared for the…
The Importance of Dental Policies and Procedures
Oct 1, 2019 • 61 min
Today’s episode of Talking with the Toothcop is all about the fascinating topic of staying up-to-date with your equipment evaluations and dental policies and procedures. Yes, I think compliance IS fascinating! Andrea and I cover everything from…
How to Inspect and Maintain Your Nitrous Oxide Equipment - Stephan Nugent
Sep 17, 2019 • 26 min
Do you know how to properly care for your nitrous oxide equipment? Are you properly following instructions for use (IFU) documents when cleaning your Accutron? Knowing how to properly care for your equipment—and therefore your patients—is…
Why HIPAA Compliance with Technology is important - Nancy Sabino
Sep 3, 2019 • 28 min
HIPAA Compliance—protecting your client’s information—NEEDS to be an important practice in your dental office. This topic is just as pressing as protecting the health of your patients and staff. Managed Service Providers (MSP) are a great way to…
Implementing Internal Compliance Standards for Often Overlooked Procedures
Aug 20, 2019 • 28 min
You’re probably listening to this podcast because you know the importance of compliance standards in the dental practice. We want to control the cleanliness of our tools, limit the spread of bacteria and illnesses, and offer our clients the best…
The Importance of Compliance and Risk Management in your Dental Practice - Linda Harvey
Aug 6, 2019 • 43 min
Compliance and risk management in your dental practice should be of the utmost importance. We have a responsibility to our patients to maintain their health and safety. Though it can often overlooked, it plays a crucial role in your practice. Your brand…
Infection Control in Dentistry: Tools to Keep Yourself and Your Patients Healthy
Jul 16, 2019 • 41 min
The topic of infection control in dentistry is important and should be at the forefront of your mind when it comes to patient care. It’s definitely something I’m passionate about! That’s why this episode is devoted to different resources you can use to…
Exploring the 75 Hard Challenge and Why You Need to Protect Your Integrity!
Jul 2, 2019 • 36 min
On this episode, Andrea and I discuss our experience with the 75 Hard Challenge and what it takes for dentists like you to protect your integrity. You’ll want to pay extra attention to this episode - it’s full of content I know you’ll find helpful!
How to Protect Yourself from Dental Embezzlement and other Types of Fraud - William Hiltz
Jun 18, 2019 • 41 min
On this episode - you’ll hear from my guest, William Hiltz. William is an expert in embezzlement detection, investigation, and remediation. He is also a published author and speaker on the subject of embezzlement in healthcare. William currently serves as…
Why You Need to Track Expired Medical Equipment and Expired Drugs
Jun 4, 2019 • 27 min
On this episode - Andrea and I talk about expired equipment, expired drugs, why you need to have written policies and procedures, the danger of getting too comfortable sedating a patient, and much more. You don’t have to struggle to find the right…
Why You Need Legal Representation When Self-Reporting Patient Deaths and Hospitalizations - Laura Diamond
May 21, 2019 • 25 min
Do you really need legal representation shortly after a patient death or hospitalization? While it’s a scenario that no dentist ever wants to face over the course of their career you need to have a plan in place. Here to help you understand what you can…
How to Secure Patient Information, Control Designated Agents, Use Electronic Records and More!
May 6, 2019 • 36 min
On this episode, Andrea and I jump into an important conversation about securing patient information, controlling designated agents, electronic record-keeping, and much more. If you are ready to up your game and make sure your office is ready for any…
Why You Need to Know Your Patient’s Medical History
Apr 15, 2019 • 27 min
On this episode, you’ll hear from Andrea and I as we discuss codes of conduct, firewall, and antivirus protection, reviewing medical history, and much more. If you want to make sure your practice is operating at the top of dental compliance, you’ve come…
Safety Data Sheets, Safe Injection Practices, and More!
Apr 2, 2019 • 24 min
We’ve got a whole line up of super sexy topics to cover, from safety data sheets and safe injection practices to radiology infection control and more! While these may not be the most exciting topics, you know that proper attention to important subjects…
How To Keep Your Patients Safe with Dental Waterline Maintenance - Mike Rust and Monica Boldt
Mar 19, 2019 • 28 min
When was the last time you addressed dental waterline maintenance at your office? Are you aware of the increased challenges that many dental offices are facing when it comes to waterline maintenance? On this episode, you’ll hear from Mike Rust and Monica…
How to Protect Your Business Reputation and Serve Patients with Disabilities
Mar 5, 2019 • 14 min
On this episode, you’ll hear about how to respond to negative feedback online, when to use patient consent forms for pictures, how to best serve patients with disabilities, and much more. If you have struggled with how to respond to less than positive…
Why And How To Create A Safety Culture In Your Dental Practice
Feb 19, 2019 • 25 min
Every year fines are levied against well-meaning, hard-working individuals in dental practices all across the country. Nobody wants to do things that put their staff members or patients at risk, yet these safety infractions keep happening. Why? It’s not…
The Most Common Dental Regulatory Compliance Mistakes - And The Cost Of Making Them
Feb 5, 2019 • 32 min
We like to have fun on these podcast episodes - which you’ll hear in this recording - but dental regulatory compliance is not a laughing matter. Tens of thousands of dollars in fines are levied against practices regularly for a variety of infractions and…
Successfully Bring Dental Specialists into Your Practice and Learn From Complete Specialty Solutions - Santosh Patel
Sep 30, 2018 • 38 min
On this episode of Talking With the Tooth Cop, I interview Santosh Patel, founder and president of Complete Specialty Solutions, a business dedicated to bringing high-quality dental specialists into your practice with as few logistical nightmares as…
7 Reasons Why You Need to be Successfully Keeping Dental Records & Completing Audits
Aug 7, 2018 • 40 min
Successfully keeping dental records goes beyond preventing lawsuits and insurance headaches. It’s necessary to provide excellent patient care and operate the best practice for your patients and staff alike. On this episode of Talking With the Tooth Cop, I…
Here’s Your Need-to-Know Information on 3 New Rules for Nitrous Oxide Delivery
Jun 26, 2018 • 59 min
The American Academy of Dental Practice has released new regulations regarding nitrous oxide delivery. On this episode of Talking With the Tooth Cop, I outline the new 3 main rules, what requirements have not changed, and why your office needs to take…
Follow These Tips to Protect Your Practice and Keep Data Secure - CentriServe IT Dental Solutions
Jun 19, 2018 • 53 min
Keeping data secure is essential for operating an efficient 21st century dental practice. On this episode of Talking With the Tooth Cop I speak with 3 top professionals from CentriServe IT Dental Solutions - Matt Stafford, Jack Wiley, and Jared Galovich.…
Management vs Leadership in Dentistry and the Best Practices for Business Success - Chuck Blakeman
Mar 27, 2018 • 30 min
Featured on this episode of Talking With the Tooth Cop is author, business coach, and mentor Chuck Blakeman. Throughout the interview, Chuck and I discuss the critical differences between management and leadership, how to avoid falling into the trap of…
Creating Systems for Excellent Pediatric Dentistry Practice Management with Tonya Burns
Jan 31, 2018 • 56 min
It can be challenging to balance all of the aspects of pediatric dentistry practices. Patients, employees, industry trends, insurance requirements, and countless other areas all demand your full attention. That’s why people like Tonya Burns, owner of…
Why Good Dental Records are Essential and How to Audit Them
Nov 7, 2017 • 40 min
On this episode of Talking with the Tooth Cop, Duane Tinker explains seven of the most important things to look for in your dental records. He also describes different types of audits that can be used to ensure efficient and effective record-keeping…
Customer Service in Dentistry: The Key to Long-term Success - Dr. David Moffet
Oct 10, 2017 • 46 min
In any environment where people are being served, customer service is of primary importance. Dental practice customer service needs to be a huge priority for every dental office because there is already a built-in “fear factor” of sorts that has to be…
Compliance Coaching for Busy Dental Professionals: This is Talking With The Toothcop - Zero episode
Oct 10, 2017 • 7 min
It’s pretty exciting to me to be bringing you this first episode of my new podcast, “Talking With the Toothcop.” I’ve been wanting to do this for a long time and finally decided it was time to get moving. You’ve happened upon the “zero episode” where I…