The GoodPractice Podcast

The GoodPractice Podcast

goodpracticepodcast.libsyn.com/podcast
The GoodPractice podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show, featuring regular appearances from members of the GoodPractice team, plus the occasional special guest, gets right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, get critical insights into the world of work, learning and performance.
128 — How do I develop learning agility?
Jan 15 • 40 min
As more jobs become automated and the way we work changes, there’s a need to constantly adapt. So this week on The GoodPractice Podcast, we’re looking at how to develop learning agility: or the ability to learn, unlearn, and re-learn. Ross G, Owen and…
127 — How do I design MOOCs that people actually complete?
Jan 8 • 36 min
The completion rate for Massive Open Online Courses (MOOCs) is famously low, and in many cases these courses are neither ‘massive’ nor ‘open’. But nothing attracts the GoodPractice Podcast team like the end of a long-running fad, so we’re kicking off…
126 — Christmas Special: Have I Got L&D News For You
Dec 18, 2018 • 34 min
Come in and know us better, man! It’s time for the GoodPractice Podcast Christmas Special! Always a holiday favourite (and, for many, the true start of the festive season), this year we’re hosting a panel quiz. Rosses D and G are hosting, with Owen…
125 — Are we failing our profession?
Dec 10, 2018 • 38 min
Every year we discuss hot trends and the latest fads, but are we failing our profession by always chasing the shiny and new? On this week’s GoodPractice Podcast, Ross G and Owen are joined by HMRC’s Andrew Jacobs to discuss. If you’d like to share…
124 — Are we training people for their next job?
Dec 4, 2018 • 40 min
“What if we train people and they leave? What if we don’t, and they stay?” This phrase is a terrible cliché, but it has some truth. So this week on the GoodPractice Podcast we’re digging into it to explore the relationship between recruitment and…
123 — Live from London: What does 70:20:10 actually look like in practice?
Nov 27, 2018 • 43 min
As GoodPractice launch their new report, ‘The Evolution of 70:20:10 – Will L&D Survive or Thrive?’, Ross G and Owen are joined on stage by two L&D practitioners keen to share their stories. In front of a live audience, Aaron Bradley…
122 — How do we contribute to the customer experience?
Nov 20, 2018 • 36 min
In a volatile, highly competitive business environment, organisations need to do more than just provide great customer service. They need to provide a great customer experience. But what exactly is CX and what does it mean for L&D? This week…
121 — How do I build a Personal Learning Network?
Nov 13, 2018 • 37 min
Who do you turn to when you need to learn something new? The person sitting next to you? Your manager? A former colleague? By developing a Personal Learning Network (PLN), you can expand this list as wide as you like. On this week’s GoodPractice…
120 — Why are most webinars so terrible?
Nov 5, 2018 • 33 min
At face value, webinars seem pretty great. They’re cost-effective, they’re accessible and they can be recorded for later use. So, why are they always so rubbish? This week on the podcast, Ross D is joined by James McLuckie and Jo Cook to look at…
119 — How can data transform your L&D function?
Oct 29, 2018 • 37 min
Two weeks ago we spoke about how all of our training efforts have the potential to create data. This week, we’re discussing what that looks like in practice. Sky’s Derek Mitchell joins Owen and Ross G to discuss how we can collect and visualise data…
118 — How do you develop a remote workforce?
Oct 22, 2018 • 41 min
Technology has made remote working a reality in many organisations, unchaining us from our desks and freeing us to get stuff done no matter where we are. But what does that mean for learning? How do you develop a workforce dispersed across different…
117 — Do we have evidence for training’s impact?
Oct 16, 2018 • 39 min
Around the globe, billions are spent on workplace training. Some people even do it for a living. But does it have an impact on performance? On this week’s GoodPractice Podcast, Ross G and Owen are joined by McDonald’s Kevin M. Yates to discuss. If…
116 — What makes a good learning leader?
Oct 9, 2018 • 38 min
This week on the GoodPractice Podcast, Ross D and Owen are joined by Mike Prokopeak, Editor in Chief at Chief Learning Officer magazine, to discuss what it takes to be a great learning leader. If you’d like to share your thoughts on this…
115 — What skills does a 21st-century L&D team need?
Oct 1, 2018 • 29 min
It’s been six years since the Learning & Performance Institute put out their first Capability Map. So what’s changed? This week on the GoodPractice Podcast, Ross D and Owen are joined by guests Michelle Ockers and Donald Taylor to discuss their…
114 — Who’s responsible for gender equality?
Sep 24, 2018 • 36 min
This week on The GoodPractice Podcast, we’re revisiting inclusion with a focus on gender. How do we understand the phrase ‘gender gap’ and what can be done to make equality a feature of our organisations? Ross G and Cat from the GoodPractice team are…
113 — How can xAPI drive performance?
Sep 18, 2018 • 37 min
In our second visit to the land of xAPI, Ross G and Jonny from the GoodPractice team are joined by experts from overseas. Author and performance strategist Ajay Pangarkar and Instructional Developer for the Internet of Things Anthony Altieri share…
112 — How do you design for behaviour change?
Sep 11, 2018 • 33 min
It’s an exciting week on The GoodPractice Podcast as Cathy Moore joins Ross G and James to explore her ‘action mapping’ technique. Action mapping is an outcomes-focused approach to behaviour change that we use at the start of every project. It…
111 — One organisation or multiple silos?
Sep 4, 2018 • 35 min
Is it possible to bring different functions together to enhance the employee experience? Or are we doomed to live in a world where all 20 cartons of milk have a different department name written on them? In this week’s GoodPractice Podcast, Ross G and…
110 — What’s in your L&D book bag?
Aug 28, 2018 • 38 min
Way back in episode 103 (“We need to stop overcomplicating learning”), Owen and Ross D proposed a special episode focused on the non-fiction books that thought an L&D professional could learn from. This week on The GoodPractice Podcast, we’re…
109 — Who’s responsible for Diversity and Inclusion?
Aug 21, 2018 • 39 min
As political rhetoric becomes more divisive, public and private organisations have been moving in the opposite direction: putting diversity and inclusion centre stage. But who is responsible for ensuring that such programmes actually make a difference…
108 — What is the proper role of L&D?
Aug 14, 2018 • 37 min
Everyone loves workplace learning. It means two days away from the office with the potential for a decent lunch! But it shouldn’t actually involve ‘learning’, should it? In this week’s episode of The GoodPractice Podcast, Nick Shackleton-Jones from PA…
107 — To coach, or not to coach?
Aug 2, 2018 • 32 min
Managers in many organisations are increasingly encouraged to adopt a ‘coaching’ approach to team development. But what does this mean? Can you ‘be a coach’ after just a two-day workshop? And how do you navigate the power dynamic that exists between…
106 — Evidence-based L&D
Jul 26, 2018 • 39 min
Everyone and their uncle is a learner, but does this mean that everyone knows about learning? Our guest this week, Mirjam Neelen, thinks not. This week, she joins Ross G and Owen to talk about the evidence base that we should all be referring to when…
105 — Implementing learning technologies
Jul 23, 2018 • 33 min
After nearly 20 years of implementing learning technologies, we’ve successfully found more and more elaborate ways to dump content that no one needs. Is there a better way? On this week’s podcast, Fosway’s David Perring joins Ross G and Owen to…
104 — Cognitive psychology in L&D
Jul 17, 2018 • 32 min
Learning styles, right-brain vs. left-brain, brain training — for those working in learning and development, cognitive psychology can seem like a minefield. On this week’s episode of the GoodPractice podcast, Ross D and James are joined by Dr…
103 — We need to stop overcomplicating learning
Jul 10, 2018 • 29 min
If you work in Learning and Development for a large organisation, there’s a good chance that at some point you’ve spent years putting a programme together, only to find that by the time it launches the original stakeholders have left. On this…
102 — What is xAPI anyway?
Jul 2, 2018 • 35 min
For over a decade, SCORM has been the industry standard for e-learning, helping learning and development professionals track the completion of courses and recording assessment scores. But now there’s a new standard in town: xAPI, offering far larger…
101 — Draining the content swamp
Jun 26, 2018 • 35 min
Curation tools allow organisations to deliver high-quality, relevant content to learners. But is this how they’re actually being used? This week on the podcast, Ross D and Owen are joined by Jam Pan’s David Wood to drain the content swamp. If…
100 — 100th Episode Special: Podcasters in Pubs Getting Pints
Jun 19, 2018 • 26 min
For two years we’ve been chatting work, performance and learning in the cramped confines of our office - but no longer. For our 100th episode, Ross G, Owen and James sloped off to the Raeburn Hotel in Edinburgh to reflect on favourite episodes,…
99 — Show Your Work
Jun 12, 2018 • 34 min
Have you ever completed a project, only to find that someone else had already done it? Have you ever spent hours trying to learn something new, only to find that the person across the hall could have explained it in two minutes? On this week’s…
98 — Working Across Generations
Jun 5, 2018 • 33 min
This week on The GoodPractice Podcast, Ross G and Owen are joined by Hello2morrow’s Chloe Walton to ask how far we can generalise ‘millennials’. We explore just some of the benefits to be found when organisations encourage conversations across…
97 — YouTube for learning
May 29, 2018 • 37 min
In this episode, Ross D and Owen are joined by Craig Taylor of HT2 Labs to discuss the success of his YouTube channel, ‘The Bushcraft Padawan’. How effective is YouTube at delivering ‘learning’ content? What does it take to build an audience?…
96 — Blockchain for L&D (Yes, really!)
May 22, 2018 • 37 min
Blockchain is an open, distributed ledger, that records transactions in such a way that it is nearly impossible to edit. That might sound technical, but it creates a level of trust that could reconstruct the architecture of the internet and change the…
95 — Recommendations: Human vs machine
May 15, 2018 • 37 min
Smart recommendation systems are commonplace across consumer sites like Amazon, Netflix and Facebook. But how do they compare with recommendations from a trusted human? In this episode of the GoodPractice Podcast, Ross G and Owen are joined by…
94 — Challenging trends in L&D
May 7, 2018 • 34 min
Following last week’s live episode, Ross G and Owen revisit some of the topics covered with the help of our friend Anthony Williams. We discuss whether L&D professionals really reflect on their practice, how design decisions can exclude certain…
93 — Live from London: What is the state of the nation?
May 1, 2018 • 61 min
In our second LIVE episode, Ross G and Owen pitched up on the first night of the CIPD Learning and Development Show to ask: What is the state of our profession in 2018? We tackled this question in front of a live audience of L&D professionals,…
92 — Best of breed ecosystems vs the LMS
Apr 24, 2018 • 38 min
For years the Learning Management System (LMS) has been the foundation of corporate learning but, instead of asking one technology to do everything, why don’t we pick and choose the best tools for each job? This week on the podcast, Ross G and Owen…
91 — Business impact of L&D
Apr 17, 2018 • 38 min
We’re all familiar with terms like ‘return on investment’, but do we really understand what they mean? Or are we the ‘nerd in the schoolyard’, pretending to know what the cool kids are talking about so they won’t steal our lunch money?…
90 — Marketing tactics for L&D
Apr 10, 2018 • 38 min
What lessons can L&D practitioners learn from the world of marketing? What are the specific challenges of marketing in a learning context? This week on the podcast, Ross D and Stef are joined by Yvonne Chen, VP of Marketing at Udemy for Business,…
89 — Introducing learning design
Apr 3, 2018 • 33 min
For nearly two years, we’ve been discussing work, performance and learning on this podcast. But we’ve never yet tackled ‘learning design’. This week on the GoodPractice Podcast, Ross G and James are joined by ELTjam’s Nick Robinson to do just that….
88 — Machine learning is here!
Mar 27, 2018 • 38 min
Machine learning is something you probably hear a lot about these days. But what is it? And more to the point, what can it do, and what questions should L&D be asking suppliers? GoodPractice Technical Director Jonny Anderson joins Justin and Owen…
87 — Building a learning culture
Mar 20, 2018 • 39 min
What is a learning culture? Why should we want one? And most importantly, how do we build one? Michelle Ockers joins Justin and Owen this week to lay out a roadmap for creating a learning culture in any organisation. If you want to share your own…
86 — Learning technologies in the workplace
Mar 13, 2018 • 36 min
Learning technologies are a familiar part of modern life. But how effectively are these technologies actually being used to support learning in organisations? In this week’s episode, Ross G and Owen are joined by Donald Taylor to discuss all…
85 — In defence of microlearning
Mar 6, 2018 • 42 min
This week’s podcast covers the thorny topic of microlearning. We struggle to even define microlearning, so does the term have any real value? Is it ‘chunking’? ‘Performance support’? Can we agree on a definition that makes it useful? If so,…
84 — Managing complexity with design thinking
Feb 27, 2018 • 36 min
This week on the GoodPractice Podcast, we’re continuing our discussion around ‘design thinking’ with a focus on complexity. How can we make the complicated simple? Should this always be our objective? And can we prepare people for chaos? Learning…
83 — You shouldn’t go near machine learning
Feb 20, 2018 • 37 min
Machine learning means that computers can teach themselves without the help of a human programmer, offering tremendous opportunities for justice, medicine and - more everyday - Netflix recommendations. In Learning and Development, it’s often cited as…
82 — Modern learners, not modern technologies
Feb 13, 2018 • 36 min
Last week on the podcast we gave our thoughts on the Learning Technologies conference. Today, we ask whether we should resist the urge to jump on the latest tech and focus on learners instead. Author and consultant Patti Shank joins Ross G and Owen to…
81 — Our review of Learning Technologies 2018
Feb 6, 2018 • 34 min
Learning Technologies is Europe’s leading conference for those of us working in learning and development, so this week on the GoodPractice Podcast we’re sharing our thoughts on the 2018 event. Ross G, Owen and James discuss Artificial Intelligence…
80 — How do we make digital learning accessible?
Jan 30, 2018 • 32 min
As online learning designers we’re often tempted to experiment with new functionality, but sometimes our enthusiasm for innovative approaches can create a barrier for users. On this week’s episode of the GoodPractice Podcast, eLearning Developer…
79 — Embracing change by ‘unlearning’
Jan 23, 2018 • 36 min
In the early stages of our careers we learn how to do our jobs, manage office politics and earn promotion. But those habits and behaviours that initially help us advance can become a burden. We end up in meetings because it used to be important to…
78 — Design thinking for L&D
Jan 16, 2018 • 34 min
When we’re asked to create a learning solution, how often do we think about the context within which that solution will sit? Design thinking prompts us to take a wider view, collaborating with learners and stakeholders to co-create a course or…
77 — What can we do about self-care?
Jan 9, 2018 • 39 min
What is self-care, and why is it important? Can organisations play a role in self-care for their employees? And should they? On this week’s show, Justin and Owen are joined by Sukh Pabial to discuss how we can all look after ourselves a bit…
76 — What I Learned This Year (a Christmas special)
Dec 19, 2017 • 34 min
Over the past year, we’ve had regular feedback on our feature ‘What I Learned This Week’. For us, as learning professionals, it’s a challenge to keep on learning; to practice what we preach. So for this special Christmas episode, we’ve expanded this…
75 — We need to talk about learning transfer
Dec 12, 2017 • 34 min
As an industry, we like to think we’re getting better and better at delivering effective learning solutions at the point of need. But how often do these interventions actually translate into behavioural change in the workplace? On this week’s show,…
74 — The Social Organization: Putting relationships at the heart of your strategy
Dec 5, 2017 • 35 min
We often talk about workplace culture on the GoodPractice Podcast but, this week, that word is banned as author Jon Ingham joins us to discuss his new book: The Social Organization. Jon argues that ‘culture’ is too vague, and what we actually need to…
73 — Collaboration at Work
Nov 28, 2017 • 39 min
There’s little argument that collaboration at work improves results. But how do you create a collaborative atmosphere, what are the barriers, and what are the essential ingredients to make it work? This week, Adele Weaver joins Justin and Owen to…
72 — Live from London: What do managers really think?
Nov 21, 2017 • 55 min
Everyone hates e-learning, mobile learning is the future, and no workplace learning technology can possibly compete with YouTube, right? In this special episode of the GoodPractice Podcast, recorded in front of a LIVE London audience, Owen Ferguson…
71 — VR in L&D
Nov 14, 2017 • 38 min
There’s a lot of buzz surrounding the use of virtual reality in learning and development. But how effectively is it being deployed, and how will this change in the years ahead? On this week’s episode, Ross D is joined by Rachel Burnham and Mark…
70 — Video production for L&D
Nov 7, 2017 • 37 min
In this episode, Ross D is joined by Wes Atkinson of Appitierre, Tom Hickmore of Nice Media, and GoodPractice’s very own James McLuckie to discuss the use of video in learning and development. If you’d like to share your thoughts on the…
69 — Working Out Loud to build new skills and relationships
Oct 31, 2017 • 30 min
John Stepper’s Working Out Loud is a collaborative approach to building new skills and relationships through a series of weekly meetings and activities. Over the summer, the GoodPractice Podcast’s Ross Garner took part in a Working Out Loud circle…
68 — Business basics for L&D
Oct 24, 2017 • 31 min
As learning and development professionals, should we focus on learning outcomes or business outcomes? In this week’s podcast, GoodPractice Business Development Director Chris Keenan argues that some parts of L&D lack basic business skills. He…
67 — Data analytics for L&D
Oct 17, 2017 • 37 min
Every digital interaction creates a breadcrumb trail of data, but how far has learning and development mined this data for value? On this week’s GoodPractice Podcast, learning analytics specialist Trish Uhl joins Ross G and Owen to share how modern…
66 — Discernment in L&D
Oct 10, 2017 • 37 min
In a world of fake news, thought leaders and instant answers, how often do we pause to think critically about facts and ideas? On this week’s GoodPractice Podcast, Ross G and Owen are joined by Simon Heath to discuss some of the actions we can take to…
65 — Australia’s learning technology landscape
Oct 3, 2017 • 33 min
How are learning technologies being used in Australia, and what are the challenges facing L&D practitioners? On this week’s podcast, Ross D is joined by Stef Scott and Giorgio Migliaccio to discuss GoodPractice’s latest piece of research:…
64 — What is Brain Friendly Learning?
Sep 26, 2017 • 37 min
Can we use neuroscience to improve learning solutions? And how much neuroscience do we need to understand, in order to usefully apply its lessons? Stella Collins joins Justin and James to discuss all this and more on this week’s show. If you want to…
63 — Is curation the new king of L&D?
Sep 19, 2017 • 38 min
Do we really need to produce new content in L&D, or should we just teach people how to learn for themselves? How would we then measure success, or demonstrate our output to the board? Ben Betts of HT2 Labs joins Justin and Owen to discuss the role…
62 — L&D at the coalface
Sep 12, 2017 • 32 min
What are the challenges facing L&D today, and how will these challenges evolve in the years ahead? On this week’s show, Manchester Airport Group’s Jill Julian joins Ross D and Ian to discuss the future of the profession. If you’d like to share…
61 — How can L&D use games in elearning?
Sep 5, 2017 • 34 min
Are games in elearning a powerful tool for engaging learners or a gimmick that turns them off? Maybe they’re a bit of both? This week on the GoodPractice Podcast, Emma Barrow from Yorkshire Building Society joins James, Ross G and Eoghan from the…
60 — What is the future of work?
Aug 29, 2017 • 37 min
Are we really undergoing a revolution in the workplace? Is work changing at all? And if it is, what do we need to do to adapt? This week on the GoodPractice Podcast, CIPD’s David D’Souza joins Owen and Ross G to discuss the future of work. If you’d…
59 — How can L&D support performance?
Aug 22, 2017 • 40 min
We speak about performance support almost every week on this show but, for some reason, we’ve never actually done a deep dive. So this week on the GoodPractice Podcast, Axonify’s principal learning strategist JD Dillon joins Ross G and Owen to share…
58 — What can L&D learn from deception research?
Aug 15, 2017 • 35 min
In learning and development, we’re often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can…
57 — Organisational design: Should L&D fight the system?
Aug 8, 2017 • 37 min
In learning and development we often accept an organisation’s design without criticism. But, if we’re in the business of improving performance, don’t we have a responsibility to challenge that design if we think it will help? This week on the…
56 — Where can we find inspiration for L&D?
Aug 1, 2017 • 28 min
‘Inspiration’ is a word that means something different to different people, but at GoodPractice we feel that we’re constantly looking to inspire and be inspired. So this week on the GoodPractice Podcast, we’ve invited Sean Brown from Virgin Money to…
55 — How can L&D start delivering online learning?
Jul 25, 2017 • 37 min
Here at GoodPractice, we often speak about learning tech as if everybody is already using it. This week, we want to take a step back for a discussion on getting started. So, today, international speaker and trendcatcher Ger Driesen of aNewSpring joins…
54 — How can journalism skills help us in L&D?
Jul 18, 2017 • 37 min
Asking good questions, listening carefully, checking facts: all skills associated with journalists. But these are the exact same skills that can help us improve as learning and development (L&D) professionals. On this week’s GoodPractice Podcast,…
53 — Does user experience for learning differ from other kinds of UX?
Jul 11, 2017 • 36 min
We recently spoke about the importance of user experience design, but how does this differ in a learning context? On this week’s GoodPractice Podcast: Julie Dirksen, author of ‘Design for How People Learn’, joins Ross and James to explore the…
52 — How can co-working support L&D?
Jul 4, 2017 • 32 min
Mobile technology and the growing popularity of freelancing have helped fuel a boom in co-working. But what does this mean for L&D? This week, Ross Dickie is joined by podcast-regular James McLuckie, along with first-time guests Fiona McBride and…
51 — How does your L&D function compare with top performers?
Jun 27, 2017 • 34 min
At GoodPractice, we’re big fans of research-based decision-making. So today on the show, we’re speaking to Laura Overton from Towards Maturity. Towards Maturity’s annual benchmark gives you an opportunity to reflect on your department’s achievements,…
50th episode special: Podcasting for learning in L&D
Jun 20, 2017 • 38 min
Over the past year or so, the GoodPractice team have produced 50 podcast episodes. To celebrate this milestone, we’ve asked three of our favourite L&D podcasters to join us in a panel discussion on: podcasting for learning. From ‘Emotion at…
49 — Evidence-based practice for HR and L&D
Jun 13, 2017 • 35 min
We all make decisions based on evidence, whether hard data or personal experience. But are we really interpreting that evidence correctly, or are we basing decisions on hunch and opinion? In HR and L&D, proponents of evidence-based practice (EBP)…
48 — How can UX design be applied to L&D?
Jun 6, 2017 • 37 min
At work, a great learning experience doesn’t start when they access a course or resource: it starts when they make a decision to become better at their job. On this week’s episode of the GoodPractice Podcast, Gemma Critchley from Aviva joins Ross and…
47 — Is responsive e-learning design essential for L&D?
May 30, 2017 • 37 min
The internet has changed a great deal in the past 10 years, but has e-learning design kept pace with the consumer market? This week on the GoodPractice Podcast, Wes Atkinson from Appitierre speaks to Ross and James from the GoodPractice team about the…
46 — Building an online learning community for L&D
May 23, 2017 • 36 min
This week on the GoodPractice Podcast: building an online learning community can be difficult. How do you encourage people to sign up? And how do you make them stay? Ross and Owen speak to Mike Collins and Ady Howes from DPG to learn about their…
45 — How important is curiosity in L&D?
May 16, 2017 • 28 min
New tech, new approaches, new fads: Our industry is awash with exciting developments, but do we approach them with the curiosity of a magpie or the curiosity of a scientist? On this week’s GoodPractice Podcast, Ross G is joined by Owen and Giorgio to…
44 — How can L&D keep up with new technology?
May 9, 2017 • 35 min
Technology advances at an exponential rate – so how on Earth do you keep up with it? What tech could you be using that you don’t know about? What should you be thinking about using next year, or in five years? What do you need to think about…
43 — Do the words we use in L&D matter?
May 2, 2017 • 30 min
The Learning and Development profession is awash with rich terminology, much of it vague and overlapping. But is the language we use a useful shorthand, an opportunity for priming or an unnecessary distraction? Then, we’ll be previewing…
42 — How to make the most of Twitter
Apr 25, 2017 • 39 min
You’ll always find a good flaming argument on Twitter, but can it actually be used in a way that’s beneficial for work? Marketing and networking are probably obvious options, but are there better ways to make use of this massive communications…
41 — Should we market L&D departments internally?
Apr 18, 2017 • 31 min
Is it important for Learning and Development departments to market themselves internally, or should they operate as wizards behind the curtain of learning? This week on the GoodPractice Podcast: Owen, Andrew and Ross G discuss internal marketing for…
40 — How can L&D leaders get the best from providers?
Apr 11, 2017 • 28 min
Learning and development leaders want to improve performance, while providers are willing to take their cash. So why isn’t everybody happy? On this week’s GoodPractice Podcast: Owen, Gemma and Ross D discuss the latest research from Towards Maturity,…
39 — What does work-life integration mean for L&D?
Apr 4, 2017 • 35 min
As technology continues to provide us with more and more ways to stay connected, the boundaries between the office and the home are becoming increasingly blurred. Where once ‘work’ and ‘life’ were regarded as competing forces that had to be…
38 — Should performance support be like online shopping?
Mar 28, 2017 • 26 min
Nowadays, self-service is the norm when it comes to shopping for groceries, renting a movie, or even opening a new bank account. The likes of Amazon and Netflix have led us to expect that products and services should be available whenever and wherever…
37 — How will you respond to the HR crisis?
Mar 21, 2017 • 31 min
As automation takes over many of our routine tasks, how should HR and L&D professionals respond? Do they have the skills to focus on improving ‘organisational effectiveness’ or will they be left behind as business leaders increasingly seek answers…
36 — What impact has psychology had on L&D?
Mar 14, 2017 • 33 min
Most of us working in L&D will have come across pop psychology in one form or another, but what are the actual psychological insights that can guide our practice? On this week’s episode of the GoodPractice Podcast, Sukh Pabial joins Owen and Ross…
35 — How do L&D professionals share ideas?
Mar 7, 2017 • 32 min
In the social media age, has print journalism had its day? And is it possible to host a good webinar? On this week’s episode of the GoodPractice podcast, Training Journal Deputy Editor Jo Cook joins Ross and James to discuss the ways that learning and…
34 — Facilitation and unconferences: the new normal?
Feb 28, 2017 • 36 min
What does a facilitator actually do? Who needs one? And what on Earth is an unconference? In this week’s GoodPractice podcast, Justin Anderson and Owen Ferguson are joined by ‘Delightful Goddess’ ™ Julie Drybrough, director of Fuchsia Blue,…
33 — Where are we with virtual reality in L&D?
Feb 21, 2017 • 35 min
If 2016 saw learning and development professionals gushing about the potential of virtual reality, then 2017 has seen them start to test those ideas. But where does it work well and what are the barriers to us all creating VR content? On this week’s…
32 — How should L&D respond to millennials?
Feb 14, 2017 • 31 min
We often hear that millennials are changing the workplace, but are they really so different from their older colleagues and how should L&D professionals respond to this challenge if so? This week on the GoodPractice podcast: Peter, James, Ross and…
31 — Ten years of the iPhone: how have smartphones changed our lives?
Feb 7, 2017 • 36 min
Ten years after the introduction of the iconic iPhone, how are our lives different? Where is mobile learning today and where does it have the potential to go? Is “mobile learning” even the right term for what smartphones do for us? This week…
30 — Compliance training: Ticking a box or having an impact?
Jan 31, 2017 • 33 min
What is the purpose of compliance training? Do we want to protect our organisations from litigation, or do we actually want to make life better for our colleagues? Are those two ideas compatible? This week on the GoodPractice podcast: Owen and Ross…
29 — Our preview of Learning Technologies 2017
Jan 24, 2017 • 31 min
This week on the GoodPractice podcast: Owen, James and Ross preview the Learning Technologies 2017 conference, taking place on February 1 and 2 at London’s Olympia venue. Who are we looking forward to hearing at the conference and what do we hope to…