CIO Talk Network Podcast

CIO Talk Network Podcast

ciotalknetwork.com
Thought provoking talks, insights and discussions on Leadership, Innovation and Management by Global IT Leaders


How is the Government Preparing to Defeat Global Cyber Crime?
Apr 2 • 47 min
Guest : Jake Margolis Title : Chief Information Security Officer, Metropolitan Water District of Southern California Cybercrime spans international boundaries and poses a formidable challenge which we can only address through collaborative efforts between…
From Passion to Impact
Mar 26 • 55 min
Guest 1 : Kevin Jones Title : CIO, Indiana Department of Child Services Guest 2 : Lewis Stockford Title : CIO,Centreplate Is just believing in your people and their ability to learn, grow, and prosper enough to unleash their passion? And how do you…
Can Kofax deliver on its Intelligent Automation promise?
Mar 12 • 33 min
Guest : Chris Huff Title : Chief Strategy Officer, Kofax
Addressing the top three CISO challenges
Mar 12 • 47 min
Guest 1 : Bharat Soni Title : CISO and Group Head Information Security Group, GT Bank Guest 2 : Pablo G.Molina Title : AVP and CISO, Drexel University
Tackling the top five digital transformation roadblocks
Mar 11 • 44 min
We are now in the execution mode with digital. The top five issues reported include lack of overarching digital strategy, ineffective organizational structure, employee resistance, unavailability of the quality talent pool, and insufficient budget…
Rethinking Ethics for Digital
Feb 20 • 53 min
Guest 1 : Michael Peterson Title : CIO,CHG Healthcare Guest 2 : Frank Buytendijk Title : Distinguished VP, Analyst and Gartner Fellow
Leading through Transition
Feb 13 • 53 min
Guest 1 : Malcolm Jack Title : Chief Information Officer, Granite Construction A significant shift like a merger in business or economic meltdown leaves employees wondering about their safety, what the future holds for them, how their roles will change,…
Using Digital to Solve Analog Problems
Feb 5 • 51 min
Guest 1 : Lutz Beck Title : Chief Information Officer, Daimler Trucks North America (DTNA) Manufacturing uses digital twins for physical product prototyping and innovation. How can leaders use digital to tackle analog problems, including organizational…
A Digital Operating Model that delivers Results
Jan 30 • 54 min
Guest 1: Sanjay Patel Title : Group CIO Digital is no longer just a cool idea or about only marketing and customer experience. From product development, production, service operation, supply chain, and employees’ experience–you must re-imagine all. How…
Delivering Smiles Every Time: A Case Study
Jan 30 • 52 min
Guest 1 : Arnie Leap Title : Chief Information Officer, 1-800 Flowers.com 1-800-FLOWERS.COM, Inc., an international player in gifting, wanted to offer a world-class experience to it’s increasingly demanding customers. Beyond innovative use of retail…
Measuring and Improving Effectiveness at Work
Jan 23 • 54 min
Guest 1 : Matt Lamb Title :- Chief Information Officer, Rosendin Electric Guest 2 : Samuel Sudhakar Title : CIO and VP for Information Technology Services, California State University, San Bernardino Effectiveness feels like a fuzzy word; thus, many of us…
Rewriting the Application Access Playbook
Jan 22 • 22 min
Guest : Lisa Lorenzin Title : Director of Transformation Strategy, Zscaler
CISO as a Digital Business Leader
Jan 10 • 53 min
Guest 1 : Harshal Mehta Title : Vice President, CISO, CWT Guest 2 : Eddie Borrero Title : CISO, Robert Half Guest 3 : Leon Ravenna Title : CISO, KAR Auction Services, Inc. As a CISO, how are you grooming your team to understand the goals of your digital…
CIO Agenda 2020
Dec 24, 2019 • 54 min
Guest 1: Nafees Ahmed Title : Chief Information Officer, India Bulls Housing Finance Ltd. Guest 2 : Carol Fawcett Title : Corporate Vice President and Chief Information Officer, Golden State Foods With frequent external and organizational disruptions,…
How to Build a Future Fluent Organization?
Dec 12, 2019 • 53 min
Guest1:Kirti Patil Senior EVP & Chief Technology Officer, Kotak Mahindra Life Insurance Co.Ltd. Guest 2: Jean Christophe Lalanne Group Chief Information Ofiicer, Air France KLM Imagine a work environment brimming with excitement about how the future…
Balancing Relevance and Sustainability in Banking
Dec 11, 2019 • 52 min
Guest : Daniele Tonella Title : Group CIO, Unicredit With ever-increasing demands and changing preferences of customers, banks have to adapt and innovate to stay relevant. And, all along they have to manage macroeconomic and technology risks as well as…
Is HR ready for AI?
Nov 28, 2019 • 52 min
Guest Name : Laura Owen Title : Chief Human Resources Officer, Maxim Integrated AI is going to have deep impact on human workforce performance, engagement, and growth. What changes in the people, processes, tools, culture, and leadership do we need within…
Tackling Organizational Fitness Challenge
Nov 21, 2019 • 55 min
Guest 1 : Sue B. Workman Title : Chief Information Officer, Case Western Reserve University For your organization to stay fit to take on challenges as future unfolds, your strategy, cost and spend management, and talent development need to be in top…
Clean Digital Design Executed Right
Nov 16, 2019 • 50 min
A well thought out digital strategy with poor or hasty execution doesn’t deliver expected results. Nor does an amateur grade digital blueprint realized by implementation experts. With digital still evolving, how can organizations ace the whole process…
Steps to Intuitive and Integrated Government
Nov 2, 2019 • 55 min
Digital revolution, socio-economic and political shifts, and citizens demanding a value-centric experience requires government to become intuitive and integrated to better sense and respond to changes. How are government and IT reimagining their system,…
EA as the Digital Catalyst
Oct 25, 2019 • 54 min
Guest 1: Praveen Moturu Title: Vice President and Chief Enterprise Architect, Mars Inc. Traditionally, the enterprise architecture (EA) function was considered an overhead by many organizations. But it can prove to be a catalyst if reimagined and used to…
IT Leaders as Catalysts
Oct 9, 2019 • 54 min
Armed with knowledge about the whole organization and deep expertise in using technology for innovation and growth, how are IT leaders elevating themselves into catalysts and unleashing energy that maximizes business outcomes? How are they connecting peop
Syncing Organizational Change and Leadership Development
Oct 3, 2019 • 54 min
While you invest in developing leaders, are you evolving the way work gets done in the company? You need to engage the entire system for organizational effectiveness. What’s the road to syncing organizational change and leadership development for maximum…
Future-proofing Leadership Strategy and Culture
Sep 25, 2019 • 54 min
Disruptive change is becoming the norm. Instead of tweaking leadership strategy and culture to handle only the current challenges, how do you future-proof them, so the organization stands the tests of time and stay relevant, resilient, and reliable?
Handling dark data perils
Sep 13, 2019 • 40 min
Dark data is information we are collecting but not using. It can cause leakage of proprietary knowledge and reputational damage. It increases future compliance challenges and legacy costs. It hinders making good use of data and is unnecessarily increase r
Staying Relevant and Competitive through EPM
Sep 7, 2019 • 51 min
Guest 1: Hilton Sturisky Title: Global Chief Information Officer at Crawford & Company Due to increased market volatility and changing global landscape, stakeholders are demanding visibility into cost reduction and value creation opportunities with near…
Running a tight, digital ship
Aug 22, 2019 • 49 min
Guest 1: Viren Shah Title: Chief Digital Officer, GE Appliances, a Haier company Cloud is foundational for enabling digital, but cost overruns are rampant. Building data and analytics capability to support digital is resource-intensive. Shadow IT is…
Acing the Security Leadership Recipe for Digital
Aug 16, 2019 • 52 min
Guest 1: Brandon Champion Title: Chief Information Security Officer, Syneos Health Digital has forced security leaders to rethink their department’s strategy, people, processes, tools, governance, budgets, and culture. With the volatile nature of digital,…
Displacing competition through Digital
Aug 8, 2019 • 54 min
Guest 1: Samuli Savo Title: Chief Digital Officer, Stora Enso Guest 2: Edward W Marx Title: Chief Information Officer, Cleveland Clinic Guest 3: Thomas Barnett Title: Chief Information Officer, University of Rochester (N.Y.) Medical Center Digital has the…
Conversations that deliver results
Jul 25, 2019 • 53 min
Guest 1: Rekha Ramesh Title: Chief Information Officer, Daymon Worldwide People have conversations as part of doing their job to exchange information or data. They also interact to pitch ideas and persuade others. But how can leaders foster a…
Cloud Security as a Shared Responsibility
Jul 18, 2019 • 55 min
Public and hybrid cloud infrastructure has proven to be a viable option for business but is it the most secure? Security breaches are rampant, with many of them attributed to cloud adoption. How can the business, IT, and cybersecurity leaders work…
Taming the data security beast
Jul 10, 2019 • 53 min
Guest 1: Leon Ravenna Title: Chief Information Security Officer at KAR Auction Services, Inc. Data security requires rethinking people, processes, and tools to protect data throughout its lifecycle across public cloud, on-premises, and hybrid cloud…
Building a Winning Digital Culture
Jun 29, 2019 • 42 min
Guest 1: Saugat Dutta Title: Country IT Head/CIO, DP Worldwide Lack of transparency, siloed thinking, lack of vision, and openness to experimentation indicate issues that prevent harnessing digital opportunities in enterprises. How can we reset and…
CIO as an Innovation Leader
Jun 17, 2019 • 54 min
Guest 1: Steven A Marks Title: CIO, Brooklyn Law School Guest 2: Dr. Jonathan Vester Title: Vice President of Technology and Chief Information Officer, Nash Community College Guest 3: Kelly Walsh Title: CIO, The College of Westchester CIOs need to shift…
How to make IT security everyone’s business?
Jun 7, 2019 • 56 min
Guest 1: Sheryl Rose Title: Chief Information Security Officer, Summa Health System In the digital age, IT security needs to improve resilience, fast track innovation, and drive business expansion. But we require the entire organization’s support to make…
Tracking Digital Progress and Performance
May 29, 2019 • 56 min
Guest 1: Balaji Rengachari Title: Global Chief Information Officer, Tata Global Beverages Business is willing to invest in digital but wants to know where we are, how is it going, when will we get there, and what did related investments get us. With…
AI Enabled Leadership
May 22, 2019 • 53 min
Guest 1: Jeanne Holm Title: Deputy CIO and Senior Technology Advisor, City of Los Angeles Good leaders today are expected to drive business agility through cooperation, collaboration, and adaptability of its team and ecosystem partners. Such leaders are…
The IT Leader Predicament
May 20, 2019 • 53 min
Guest 1: Brian Stewart Title: Deputy CIO and Director of Business Transformation, University of Alberta Guest 2: Michael Dellinger Title: Chief Information Officer at City of Tulsa For IT leaders, saying Yes to ever increasing business demands makes their…
Strengthening Enterprise Core through Digital
May 2, 2019 • 27 min
When tackling future readiness, organizations mostly focus on reimagining their customer offerings and experience. But what about strengthening the enterprise core business systems? How are Business and IT leaders using digital to revitalize the very foun
Steps to Digital-Enabled Contract Lifecycle management
May 2, 2019 • 54 min
Guest 1: Peggy Barber Title: The Americas CEO and General Counsel, IACCM Guest 2: Saugat Dutta Title: Country IT Head/CIO, TVS Supply Chain Solutions Pvt. Ltd (erstwhile known as TVS Logistics) Making Digital Transformation effective and holistic requires…
Rethinking Segmentation for Better Security
Apr 22, 2019 • 25 min
Implementing effective segmentation for security with relatively flat enterprise networks is a hard and tedious task involving multiple teams and application downtime. The result: business critical applications are at higher risk and the compliance costs…
Data Analytics as a Team Sport
Apr 18, 2019 • 53 min
Guest 1: Deepa Soni Title: US Chief Information Officer (CIO) and US P&C Technology Chief Information Officer(CIO), BMO Financial Group Driving a robust data analytics engine in an enterprise is not much different than a team sport. Business, data, and IT…
How IT Leaders can make service management future-ready
Apr 9, 2019 • 18 min
Increasingly, businesses are relying upon their service operation to position the entire organization for sustainable growth and profitability well into the future. But, no two companies are identical in their approaches to service delivery, even though t
Leading the New Digital-Native Generation
Apr 5, 2019 • 48 min
Guest 1: Earl Newsome Title: Vice President and CIO, Praxair Centennials, the first truly digital-native generation, has started entering the workforce. This generation is characterized as sharp, argumentative, with short attention span, is easily…
Developing Digital Dexterity
Mar 27, 2019 • 54 min
Guest 1: Brian Stewart Title: Deputy CIO and Director of Business Transformation, University of Alberta Guest 2: Gregg Chottiner Title: Vice President for Technology Advancement and Chief Information Officer, New Jersey Institute of Technology Imagine a…
Should CIOs be Futurists?
Mar 20, 2019 • 55 min
Guest 1: Klara Jelinkova Title: Vice President for International Operations and IT and Chief Information Officer at Rice University Guest 2: Thomas Skill (Ph.D. 1984, University at Buffalo Title: Associate Provost & Chief Information Officer at the…
Creating Value at Scale
Mar 14, 2019 • 54 min
Guest 1: Paul M. Bellack Title: Vice President, Global IT (CIO), Corporate IT Group, Magna International Inc. A few great ideas that bring unprecedented value must be celebrated. But what changes in organizational mindset, model, and culture should you…
Adopting AI for Customer Service
Feb 28, 2019 • 52 min
To become the company your customer wants you to be, your customer experience needs to exceed expectations. Effective adoption of AI-powered people, processes, and tools can help. How should IT and customer service leaders join hands to maximize the AI op
Leadership Recipe for VUCA
Feb 14, 2019 • 54 min
Leaders have been dealing with episodic volatility, uncertainty, complexity, and ambiguity (VUCA) for decades. What’s should be the leadership recipe in this era when VUCA is constant and exponentially increasing in intensity?
AI And Supply Chain Management
Feb 7, 2019 • 56 min
AI can impact Supply Chain Management (SCM) outcomes. But many such attempts by companies lead to disappointing results. What’s missing? Why hasn’t AI delivered in SCM? What’s needed to harness the most value of AI for SCM?
Let AI Entertain You
Jan 24, 2019 • 53 min
Guest 1: Marcus Dauck Title: Chief Information Officer, Ringier AG While machines don’t have emotions, can they do a better job evoking the same in humans? From user experience, marketing, and search optimization, to storytelling, how is the media…
Enabling I&O for the Digital Future
Jan 9, 2019 • 55 min
The fast, volatile, and scaling digital demands require enterprise infrastructure and operations (I&O) to change beyond supporting traditional data center and cloud environments. How are organizations rethinking and investing in people, process,…
The 2019 CIO Agenda
Jan 2, 2019 • 49 min
With most organizations well on their way to embedding digital in the DNA of their organizations, what’s on the CIO Agenda for 2019? How do they plan to support volatile and growing business capability demands reliably without breaking the bank?
Steps to Data Literacy and DataOps
Dec 26, 2018 • 48 min
Guest 1: Vijay Venkatesan Title: Chief Analytics Officer, Horizon Blue Cross Blue Shield of New Jersey You want to use AI and sophisticated analytics to enable business outcome. Is your workforce data literate? Do you have a refined, automated, and…
Steps to Maximizing the AI Opportunity
Dec 20, 2018 • 54 min
Artificial Intelligence (AI) has proven to be a disruptive technical tool with promising applications across industries. But, as a CIO, how do craft your AI strategy, identify most promising user cases, build required analytics capabilities, and embed it…
Data Security for the Digital Business
Dec 17, 2018 • 30 min
Guest 1: Christopher Porter Title: Chief Information Security Officer, Fannie Mae
Should we ‘manage’ people?
Dec 13, 2018 • 54 min
Are people just resources that your organization must exploit? In this day and age, when people are not making widgets, should they be ‘managed’ to improve the value they can help create? Would just leading them by painting a vision be enough? What…
Leading in the Continuous Next
Nov 29, 2018 • 55 min
Digital is here, real, and shifting. CIOs may have successfully delivered on the digital transformation mandate, in this world of instability and constantly chasing what’s next, how are they building strategies, culture, and platforms to stay ready and re
Boosting Organizational Performance through Experience Management
Nov 22, 2018 • 54 min
Does your organization just react to problems as they occur or try to predict and mitigate those problems before they happen? You may know what happened but do you know why? How can you boost organizational performance in the context of your customers,…
Building Your Digital Business Technology Platform
Nov 14, 2018 • 55 min
To embed Digital in the DNA of your business, you need a technology platform. How do you select new technology solutions and leverage what you have? How do you finalize your architectural practices, partner integrations, and data exchange standards? What
The RPA Adoption Journey
Nov 8, 2018 • 50 min
RPA promises benefits including increased compliance, improved system compatibility, better management capabilities, and enhanced customer experience. But organizations are facing related adoption challenges including the perception of substantial upfront…
Accelerating Incident Detection and Response
Nov 2, 2018 • 25 min
The volume and variety of attacks have left security teams playing catch up. Dwell times span days. Intrusions are left undetected for months. How can organization accelerate incident detection and response to minimize potential damage and improve the def
Using Emerging Technologies for Banking Innovation
Oct 31, 2018 • 49 min
Banks are looking to enhance and extend enterprise efficiency through technology-enabled transformation. The focus is on how to improve customer propositions for higher revenue and change the internal culture through improved collaboration and innovation.
Technology, Candle, and the Light Bulb
Oct 24, 2018 • 53 min
Businesses are keen to boost business performance and customer experience. But the light bulb wasn’t invented by continually improving the candle. How do you balance investment in improvements of legacy systems, processes, and tools and innovation for the…
Steps to Future-proofing Data and Analytics Environments
Oct 17, 2018 • 55 min
Guest 1: Swamy Kocherlakota Title: Chief Information Officer, S&P Global Enterprises are making significant investments in rebuilding their data and analytics environments. But, that’s based on the challenges today and what’s on the horizon. What are the…
The Hard ROI of Customer Experience
Oct 17, 2018 • 50 min
Customer Experience (CX) is key to an organization’s success. It is all the rave today and organizations are reporting that they are heavily focusing on and investing in it. How are the results? Are these investments paying off in form of hard ROI or…
From Selling to Solving
Oct 3, 2018 • 56 min
Revenue growth is critical, but with so many options available to today’s informed and demanding customer, will just selling get you there? How do you reshape strategy, rethink solutions, and use technology to shift the focus of your whole organization
The Industry 4.0 Journey Thus Far
Sep 12, 2018 • 52 min
Change is hard and scary at times. And, embracing Industry 4.0 requires a lot of it. Manufacturers dread the idea of disrupting their supply chain or production output. How, then, can they make the complex changes across the board required to the industri
The CIO as a Venture Capitalist
Aug 23, 2018 • 51 min
Today CIOs responsible for driving future business growth and innovation must develop a new mindset and new capabilities. What if this mindset that a CIO develops is of a venture capitalist? But, is simply developing a mindset enough? In this time and ag
Winning Strategies For Exceeding Customer Expectations
Aug 15, 2018 • 44 min
In today’s day of constant change, customer expectations are behaving like crazy creatures. They are growing and shrinking. They are changing shape and direction. Juggling priorities and resource constraints, organizations are finding it increasingly ha
Future - Focused Leadership
Aug 8, 2018 • 54 min
Leadership development must be future-focused to tackle the faster and complex future ahead. How do you identify individuals with the potential to lead the charge in the future? What skills and competencies do they need to address future challenges? What
Building Non-Positional Leaders
Aug 1, 2018 • 54 min
Guest 1: Sam Segran Title: CIO, Texas Tech University (TTU) Do the members of your team cringe when you ask them to step up and lead? Is it due to lack of title? What are you doing to build non-positional leaders who focus on making a positive impact from…
Controlling Cloud Security Through Continuous Visibility
Jul 27, 2018 • 14 min
Cloud providers only go so far in sharing the responsibility of keeping your information assets secure. The onus of protecting data and managing threats in the cloud still lies with you. But, if you can’t see what’s going on across your entire cloud…
Transforming Employee Experience
Jul 18, 2018 • 55 min
Are your employees engaged in meaningful work? Are the managers devoted to employees’ success by providing regular coaching and feedback? Do the teams feel empowered to make decisions and working with mutual trust? Are your organization’s workplace…
Evolving to ONE Digital Supply Chain
Jul 13, 2018 • 17 min
Organizations recognize the value of going digital with their supply chains but, in many cases, have introduced the idea as point solutions to automate specific processes or functions. This fragmented and opportunistic approach undermines full potential.…
Getting the Right Things Done
Jul 11, 2018 • 50 min
Guest 1: Georgette Kiser Title: Chief Information Officer, The Carlyle Group Things can get busy, really busy for you and those you lead. As a leader, how do you rally everyone, from executive management to staff, to commit to getting the right things…
Lean Back to Scale Innovation
Jun 27, 2018 • 49 min
Guest 1: Rajeev Ravindran Title: Senior Vice President and Chief Information Officer, Ryder System Lack of systems leads to crisis. Overstaffing causes additional coordination. And improper organization results in excessive meetings. How are you preparing…
Adopting AI and Machine Learning in Healthcare
Jun 20, 2018 • 53 min
AI and machine learning offer great promise for healthcare. Patient diagnosis, care delivery, claims processing, clinical decision support, population health, and security–all can be significantly improved. The adoption journey has already started, but
Energy Transformation Through Imagination
Jun 13, 2018 • 53 min
Guest 1: Joseph Santamaria Title: Vice President and Chief Information Officer, PSEG Services Corporation There is increasing demand for clean energy along with better visibility and more control on consumption. How is Energy industry fundamentally…
Managing Cloud to Manage Itself
Jun 7, 2018 • 50 min
Cloud makes it easy to run a business but handling it can be complex due to its dynamic nature. How can we make it easier to optimize related cost, usage, performance, security, and availability? And how can it all be automated such that the cloud manages…
Reimagining Service to Maximize Revenue and Profitability
Jun 6, 2018 • 28 min
Everyone knows happy customers buy more. A great customer experience typically generates more revenue from each customer. This logic has shaped how most service organizations approach improving profitability. But it isn’t how the world’s best service
Steps To Making Security Forethought
May 23, 2018 • 55 min
CXOs are getting fired. Companies are losing credibility and billions in revenue. But many CISOs still have a hard time making security forethought in their organizations. How can CISOs get everyone to embrace security as a forethought for the benefit of…
Building Unified Digital Workspaces
May 15, 2018 • 28 min
When people seamlessly connect, communicate, and collaborate internally, with partners, and the customer—it increases efficiency, accelerates innovation, and boosts revenue. Digital Workspaces are a step in the right direction. But, are you just offerin
IoT in Retail: The Journey So Far
May 9, 2018 • 55 min
IoT adoption promises great ROI for other industries. How has it been helping retail organizations transform their customer’s journey, improve operations, increase revenue and shrink costs? With the results delivered thus far, has it delivered a positive…
Developing Leaders while Delivering Results
Apr 27, 2018 • 50 min
Strong leaders don’t just deliver results. They also develop proteges into superstar performers along the way. How do they do it? How can you shift your people, processes, and practices to effectively deliver on both agendas?
Steps to Digital-Enabled Logistics Transformation
Apr 18, 2018 • 53 min
The Logistics industry is well positioned to exploit emerging technologies like IoT, AI, and Machine Learning. How are organizations planning to tackle challenges related to ever changing customer expectations, supply chain integration, and legacy…
Embracing Ignorant Leadership
Apr 11, 2018 • 56 min
We expect leaders to be visionary, empathetic and creative. But with uncertainty in the marketplace and continuous disruption, most leaders are struggling to keep up. As a result, survival instincts are kicking in, making them fall back on their old…
Building High - Performing Data And Analytics Team
Apr 2, 2018 • 53 min
From a scale of 1-10, most organizations rate their Data and Analytics teams to be at level 2-3. What’s the holdup? What’s the right approach to building a high-performing Data and Analytics team?
Patient Experience Beyond Portals
Mar 14, 2018 • 54 min
Patient Experience Beyond Portals What are the healthcare providers doing to improve patient care to differentiate themselves in the new, value-based payment era? Are they thinking beyond online portals which offer just administrative convenience? How are…
Becoming a Figure It Out Leader
Mar 8, 2018 • 55 min
Are you innovative, enterprising, and a go-getter as a leader? With changing business landscape, customer demands, and related challenges, how do you groom yourself to figure it all out? And besides yourself, how do you hire and develop other people in…
Adopting Digital Labor
Feb 28, 2018 • 53 min
Intelligent software robots are here to replace many knowledge workers with a promise to lower costs and increase productivity. How are enterprises looking to adopt this Digital Labor? How do leaders plan to balance related business benefits, the impact o
Building Honest And Resourceful Teams
Feb 14, 2018 • 55 min
Guest 1: Charlie McMahon Title: Vice President of IT and Chief Technology Officer, Tulane University What makes a good team? It’s when managers and staff have empathy but challenge to keep each other honest. It’s also when individuals value constraints…
The People First Digital
Jan 31, 2018 • 55 min
Right people, at the right time, carrying out proper tasks leads to well-served customers and partners. Isn’t it your ultimate goal of going Digital? How about driving the transformation, focusing on people first. How are you right-fitting workloads, wo
Getting IT ready for the Digital Mesh
Jan 24, 2018 • 55 min
For continuous digital experience across expanding set of endpoints, traditional IT won’t work. It warrants a new architecture and supporting infrastructure for data, applications, systems, platforms, and security. How are leaders getting their IT ready
The CIO Agenda 2018
Jan 3, 2018 • 53 min
For IT leaders, 2018 is going to be a year like never before. Business wants digital innovation to be out of the sandbox and scaled for the enterprise. It’s becoming an imperative to deliver continuous digital experiences to demanding customers. Besides,
Shifting from Digital New to Now
Dec 28, 2017 • 55 min
While Proof of Concepts (POC) and experimentation may continue, its time to put a stake in the ground for the what and how of Digital Transformation. How are IT Leaders moving out of the sandbox and shifting from Digital New to Now?
Leading with a Compass
Dec 14, 2017 • 55 min
As an IT leader, with shifting priorities as well as a faster future ahead, you cannot lead with a map. You need a compass. But then, how would you inspire your troops, have them follow you, and deliver the intended results?
Adopting Shared Leadership
Nov 29, 2017 • 55 min
Leading today’s increasingly dynamic and complex organizations is too big a job for one person. Shared Leadership has its challenges and can be difficult to put in place. But, it holds a lot of promise. How can organizations successfully adopt shared le
Building Digital Data Strategy, Architecture, and Infrastructure
Nov 23, 2017 • 54 min
A data-driven culture is vital for Digital Transformation. But, that’s not enough. Building a holistic digital data strategy, architecture, and infrastructure is a must. Facing so much business change and data overload, it’s not easy. How are IT leade
Handling the 5 Ps of Digital Transformation
Nov 15, 2017 • 54 min
Digital Transformation is top of your mind as an IT Leader. What are your challenges dealing with People, Policies, Processes, Pocketbook, and Politics? Are others facing the same issues? How are your peers handling these 5Ps of Digital Transformation?
Bridging the Knowledge-Readiness Gap
Nov 1, 2017 • 56 min
Organizations have a lot of institutional knowledge. And, there is no lack of resources to get new ideas, how-to tips, and options to explore. Still, many face challenges in getting ready to embrace what’s new and changing. What’s the recipe to bridgi
Leading to Simple
Oct 25, 2017 • 55 min
Complexity is killing the ability of many companies to innovate and adapt. So, simplicity can be a competitive advantage. Imagine what it’d be like where everyone only engages in essential and meaningful work. How can leaders rebuild their organizations
Building Data and Analytics Driven Culture
Oct 11, 2017 • 56 min
In the Digital era, Data and Analytics should be at the very core of every business. They should drive strategy, innovation, and operational efficiencies. It needs a supporting culture adopted by employees, customers, and partners. What does such a cultur
Customer Lifetime Value driven IT
Oct 4, 2017 • 56 min
If you don’t know what a customer is worth, you don’t know what you should spend to get or keep one. How can IT be re-engineered and run with core focus on maximizing Customer Lifetime Value?
Chiseling out Culture for the Digital Age
Sep 28, 2017 • 55 min
Michelangelo saw an image in a block of marble and chiseled it out, removing the extra. While there are other reported barriers to digital transformation, Culture tops the list. Risk aversion, lack of customer-centricity, and siloed mindset are holding th
Learning as a Leader
Sep 22, 2017 • 51 min
You must keep learning to grow as a leader to expect and respond to emerging challenges. You’re always busy, and there are no academies or crash courses available. It needs to happen through experimentation as part of your personal and work day. How do
IoT : From POC to Profits
Sep 13, 2017 • 53 min
The Analysts are predicting the rewards of adopting IoT to be over Trillion Dollars. But most organizations are struggling to justify investments beyond Proof of Concept (POC). Some don’t have enough use cases for monetization. Others report that the ch
Keeping the IT Cabinet relevant
Aug 30, 2017 • 55 min
To deliver on business promises, CIO needs a core team of lieutenants. They should be a mix of dreamers, analytical thinkers, collaborators, and warriors. When you hired them, they were all seasoned professionals. They had the right skills, experience, an
Delivering Sales As An Experience
Aug 17, 2017 • 50 min
How can a sales organization of a company transform itself in order to experience a pleasurable selling experience – which in turn improves the buying experience of a customer?
Rebuilding Enterprise Performance Infrastructure
Aug 11, 2017 • 25 min
Top reported reasons, why businesses fail to transform, are gaps in management sponsorship and support—internal cross-functional and external value chain collaboration—service delivery workflows and issues related to employee engagement and accountabi
Steps To Boosting Business Agility
Aug 11, 2017 • 30 min
Business agility is about adapting services, people, processes and finances to the changes in business environment. But, in many cases, it is attempted in a fragmented and opportunistic way thus undermining its full potential. How can we define and adopt
Is it time for Laissez-faire Leadership?
Aug 9, 2017 • 56 min
With nonstop business and technology disruptions, current leaders at the top are either becoming irrelevant or less than qualified to lead the charge. Is it time for laissez-faire leadership where they become the followers of the people they lead—lettin
How will AI Transform Patient Experience?
Aug 2, 2017 • 53 min
Healthcare industry is expected to enjoy high-value business benefits from robot-assisted surgeries, virtual nursing assistants, and preliminary diagnosis enabled by AI i.e. Artificial Intelligence. What does it mean for the patient?
The Last Mile to Personalized Healthcare
Jul 27, 2017 • 55 min
We have the technology today to collect and analyze patient data as well as actions outside of clinical settings. A virtually infinite computing capability is also available to tailor diagnoses, treatments, and clinical decisions based on an individual’
Building Endurance for Digital Transformation
Jul 12, 2017 • 53 min
You can have a well thought out strategy, make impeccable blueprints, and plan resources in advance—the key to success in the digital transformation journey is going to be about how well your people, leaders, partners, and stakeholders react and respond
Getting Government Ready for AI
Jun 28, 2017 • 55 min
With Artificial Intelligence (AI) going mainstream, it is forcing every organization to rethink strategy, hiring priorities, and IT operations among others. How are Government Stakeholders and IT Leaders getting their organizations ready for the impact of
Managing The Digital Talent Lifecycle
Jun 22, 2017 • 53 min
While Digital Transformation offers an excellent opportunity for the business, it poses some serious challenges for HR and Technology Leaders from talent acquisition to development and retention.
How can IoHT Improve Healthcare?
Jun 7, 2017 • 55 min
The Internet of Health Things (IoHT) is touted as a disrupter, enabling healthy lifestyle for the well and treatment for the sick. While the Healthcare Industry is still dealing with many issues including data integration and interoperability,
Simplifying Digital Now and Next
May 31, 2017 • 56 min
Digital is here, and we have to deal with it. It will also be there tomorrow so have to prepare for it. The perceived complexity and scale of what it’d take to embrace Digital seems daunting and is unnerving.
Better Learning through Digital Transformation
May 24, 2017 • 52 min
While traditional technology has helped improve instructional techniques, optimize instructors time, and make classes available anytime and anywhere—can education be digitally transformed to achieve the desired state where students learn faster,
Acing the 4 Critical Behaviors for Leadership Success
May 10, 2017 • 58 min
As per McKinsey Organizational Health Index, top reported behaviors of successful leaders include solving problems effectively, operating with strong results orientation, seeking different perspectives, and be supportive of others.
Embracing Emerging Technologies
Apr 26, 2017 • 55 min
Among the many emerging technologies that are available, not all will help with differentiation, allow breaking into new markets, remaining competitive, and enabling innovation. How can organizations stay current with these emerging technologies,
Is Leadership for you?
Apr 19, 2017 • 56 min
Leadership comes at a cost, and demands many lines of expertise. Are you ready to deliver? A CIO is no longer just an IT leader, he or she needs to be able to deliver business strategies using technology expertise. Are you there yet?
Getting the extraordinary done
Apr 10, 2017 • 56 min
Not everyone is a protégé or born leader. However, putting the right people, with the right capabilities in the right roles can help an organization achieve its most ambitious goals. How can leaders align their strategy, culture,
Using Uncertainty as an Advantage
Apr 5, 2017 • 53 min
When faced with uncertainty, most organizations make moves to mitigate risk and prepare for managing the potential consequences of dealing with the unknown. What can leaders do to harness the confusion to create opportunities for market differentiation…
From Problem to Productive Workforce
Mar 22, 2017 • 56 min
Best strategies gather dust or don’t meet their full potential due to people-related challenges. Getting rid of problem employees does not solve the underlying issues. We need to identify such employees, communicate with them,
Balancing Crystal Ball and Capabilities
Mar 21, 2017 • 57 min
Organizations are uncovering the invisible, improving ability to understand the elusive, and enhancing the speed and sophistication of decision making using Data Analytics. The capabilities required to capitalize on the opportunities, however,
Evaluating Puppet’s Automation Capabilities
Mar 16, 2017 • 33 min
As part of Digital Transformation, enterprises are rethinking their infrastructure, applications and other software based systems and service platforms to enable innovation, business agility, performance improvement, resilience, and secure operations.
Trusting Artificial Intelligence for Big Business Decisions
Mar 10, 2017 • 56 min
Artificial Intelligence and related analytics capabilities offer the promise of better, more accurate decision making. As humans, we are still not ready to sit in a driverless, speeding car. Have we come to trust the machines to a point where we are wi…
Bringing IT out of the Back Office
Mar 8, 2017 • 55 min
Traditional, centralized IT operating model is not adaptable or agile enough to support staying competitive in this continuously evolving digital marketplace. How can we reorganize IT, so it integrates directly into the business while remaining central…
Getting Ready for XaaS: Everything-as-a-Service
Feb 22, 2017 • 56 min
In this age of volatility, uncertainty, complexity, and ambiguity; organizations can benefit from the reorientation of their business offerings and processes as a collection of services. While services based models are not new,
Turning IT’s focus from Visibility to Value
Feb 15, 2017 • 57 min
Last few generations of IT CXOs have been following the mantra “only what can be measured, matters.” However, for their organizations to remain relevant, the focus needs to turn from what’s visible as IT’s activity to what value IT delivers to the busi…
From Intelligence to Relevance
Feb 8, 2017 • 56 min
Heavy focus on Artificial Intelligence and Machine Learning driven applications and processes may allow us to predict, learn, adapt and operate autonomously. However, faster does not always make things better,
Leadership as an Orchestra
Feb 1, 2017 • 57 min
Leaders need to converge interests of people and organization, hold individuals accountable but also allow them the room to live their full potential. With so many books written, speeches delivered, and training conducted—we still have fewer effective…
Unleash The Warrior Within
Jan 18, 2017 • 56 min
It today’s competitive environment, enterprises are almost in a state of war. However, are your people acting as warriors? It is not about the act of fighting. It’s about the level of preparation to face any challenge and an unyielding belief in the mi…
Keeping your Edge as a Seasoned Leader
Jan 11, 2017 • 56 min
As an accomplished leader who has earned many stripes, others’ expectations of you keep getting higher. How do you deal with the pressure while continuing to perform at your best, evade complacency, stay focused on the big picture,
CIO Agenda 2017
Jan 4, 2017 • 55 min
With Digital Transformation now considered as catalyst for growth and relevant, in 2016, many organizations focused on rethinking their operations, solutions, services and how to support their customers and partners.
Accelerate Digital Transformation
Dec 14, 2016 • 55 min
Organizations are embracing digital transformation in order to understand customers better, enhance their experience across all touch points, help improve top line growth through refined sales conversations,
Lean Back to Retain Customers
Dec 13, 2016 • 26 min
In order to retain customers, businesses need to continually deliver new, improved and integrated experiences, both in the physical and digital realm. To that end, as part of undergoing a digital transformation,
Grit to Great
Dec 13, 2016 • 56 min
Traditional wisdom says that if we find our passion, the universe will align to make us successful. However, persistent pursuit of excellence while staying loyal to the passion has proven to be the recipe that works.
Just Answer my Question!
Dec 7, 2016 • 57 min
Whether it a peer to peer communication, one to many, between boss and a direct report or with a customer, clear communication is the key to getting stuff done and moving the business forward. Frequently, responses to our questions are often complex an…
The Agility – Stability Paradox
Nov 23, 2016 • 57 min
Intuitively, an organization can strive to be stable i.e. resilient, reliable, and efficient OR Agile i.e. fast, nimble, and adaptive. However, in order to survive and thrive in today’s competitive and constantly changing world, it needs to be both.
Mastering Recipe to Business Agility
Nov 16, 2016 • 52 min
To achieve agility, a business should be able to make real time decisions based on comprehensive and actionable insights. It should also be able to extend and scale applications and infrastructure at the speed of innovation. Finally, the human resource…
The State of Digital Transformation for Utilities
Nov 9, 2016 • 53 min
Guest : Eric Slavinsky Title : Chief Information Officer, PPL Corporation With Digital technologies, Utilities can transform customer engagement, offer new products and services as well as improve operations. How well has the Utility industry adapted to…
Dismiss Distractions to Deliver Value
Oct 20, 2016 • 50 min
Guest 1: Kevin Burns Title : Chief Information Officer, City of Miami Guest 2: Don Phillips Title : CIO, City of Cleveland While the digital world offers options and unprecedented opportunities, it causes distractions and thus leakage in organizational…
Have Enterprise Data and Analytics Programs Delivered on the Promise?
Oct 12, 2016 • 52 min
Guest : Ursula Cottone Title : Chief Data Officer, Citizens Bank Many companies have embedded analytics within their organizational framework expecting a positive impact on company revenues, margins, and organizational efficiency. Have such data and…
Achieving Global Scale and Glocalization
Oct 12, 2016 • 29 min
For sustained growth and profitability, organizations are looking to scale globally but also recognize the need to remain responsive and customize experience locally i.e. glocalization. How can technology enable this?
There is No Checklist to Leadership
Oct 11, 2016 • 56 min
Real leadership is a result of actually facing problems, pressures and pain points, leading change initiatives that matter and making positive leadership choices. There is no real checklist to become an effective leader.
Thinking Inside, Outside or in a New Box
Oct 5, 2016 • 50 min
Working within a framework and structured environment builds organizational stability and in-depth experience. To grow and innovate, thinking outside the box is recommended. Can growth and innovation only happen trampling over stability and experience? As…
Will IoT disrupt Supply Chain?
Sep 22, 2016 • 55 min
Whether it is about moving people and cargo, fleet and fuel efficiency, asset protection, visibility into user behavior or product usage, IoT is being looked as a major disruptive force for Supply Chain. Is it just a tall claim?
Change at the Speed of Trust
Sep 21, 2016 • 50 min
Strategy may be important but change involves people. An environment where everyone is motivated to engage individually and as a team requires a threshold of trust. Trust is based on where we are going, how we are progressing and is it in the best…
Cracking the Leadership Code
Sep 21, 2016 • 50 min
Guest 1: Steve Farber Title : Author of “Greater Than Yourself, The Ultimate Lesson of True Leadership” Guest 2: Chris Hallberg Title : President, Traction INC. Some say, by natural makeup, we all are born to lead. However, very few lead with confidence,…
Making the Rider a Customer for Life
Sep 14, 2016 • 50 min
Guest : V S. Parthasarathy Title : Group CFO, Group CIO, President (Group M&A & Finance), Mahindra & Mahindra The needs and preferences of the riders are changing in terms of experience they expect in and outside of the ride. How are product innovation,…
Say NO to Be a Better Leader
Aug 31, 2016 • 55 min
Fewer things get done better. How can Leaders say NO more frequently without coming across as naysayers, focus on fewer projects and lead the organization towards sustained efficiency, growth and profitability?
Do You Know Your Leadership Blindspots?
Aug 24, 2016 • 56 min
Leading an organization can be like driving a car. Sometimes when you are looking ahead, focused on your destination, you overlook or ignore blindspots that may result in an accident. How do you create a second mirror that will make these blindspots vi…
Customizing Leadership Development
Aug 8, 2016 • 55 min
Each organization has its DNA, competitive forces, and legacies. Lessons learned from celebrated leaders and their professed best practices may be completely inapplicable in a different corporate context and thus, may not produce the desired results if…
Building an Employee-centric Organization
Aug 3, 2016 • 51 min
Guest 1: Matthew J. Grawitch, Title : Professor, Saint Louis University’s (SLU) School for Professional Studies (SPS) Guest 2: Peter Girgis Title : Chief Information Officer & Vice President - IT, Dunn Edwards Corporation Do organizations spend as much…
Are we Ready for a Hybrid Workforce?
Jul 27, 2016 • 52 min
Guest 1: Gregory R. Simpson Title : Chief Technology Officer, Synchrony Financial Guest 2: Annecharico Mary Alice Title : Senior Vice President and Chief Information Officer, Henry Ford Health System There’s an opportunity for organizations to benefit…
Perfect Pairing Enterprise Resilience With Workforce Throughput
Jul 18, 2016 • 19 min
Deploying stringent Security doesn’t need to cannibalize Employee Productivity. How are leading IT CXOs delivering on the promise of a Simplified yet Resilient Enterprise while Enhancing Workforce Throughput?
Enabling Secured Innovation in Your Enterprise
Jul 14, 2016 • 21 min
Securing Intellectual Property is critical to safeguarding and enabling enterprise innovation. The proliferation of enterprise mobility and other endpoint devices is further increasing complexity and vulnerability.
Preparing Organizations for Constant Change
Jul 10, 2016 • 53 min
Constant change does not mean bombarding employees with one change initiative after another. Even several changes at the same time can reduce an organization’s capacity for change, reinforce the status quo and lead to less real change. So how does an…
How Smarter are Smart Cities Now?
Jun 29, 2016 • 54 min
Guest 1: Torri Martin Title : Director of SMARTATL, City of Atlanta Guest 2: Otto Doll Title : Chief Information Officer, City of Minneapolis Guest 3: Scott Cardenas Title : Chief Information Officer, City and County of Denver’s Technology Services Smart…
The Millennial Enterprise Leader
Jun 28, 2016 • 51 min
Guest : Jennifer Greenman Title : Vice President and Chief Information Officer, Moffitt Cancer Center Millennials are the fastest growing segment of workforce and have proven their mettle as individual contributors and managers. Are organizations ready to…
Making Innovation as an Organizational DNA element
Jun 22, 2016 • 56 min
Guest : Michael A. Garcia Title : Vice President and Chief Information Officer, Jackson Health System Innovation is becoming critical to sustained growth and profitability for enterprises. How are organizations embracing and embedding innovation in their…
Turning Linchpins into Leaders
Jun 15, 2016 • 54 min
Guest : William George Title : Author of Discover Your True North & Senior Fellow, Harvard Business School Linchpins are the essential building blocks of great organizations. Saying that a linchpin will scale organizational growth is a given; therefore,…
Developing Leadership as an Organizational Capability
Jun 8, 2016 • 49 min
When an organization needs an ability to improve a given business function, it invests and focuses on developing it. What about Leadership? Isn’t it one of the most critical capability it must develop? It would require to develop a pipeline of promising…
Building and Harnessing 360 Degree Leaders
Jun 1, 2016 • 55 min
Guest : Bruce G. Schinelli Title : VP of IT and Chief Information Officer, TTX Company Is it possible to lead well when you’re not the top leader? How about if the person you work for is a bad leader? The answer is a resounding yes! People who desire to…
Should You Care About Organizational Health?
May 25, 2016 • 54 min
Guest : Bill Schlageter Title : Corporate Vice President, CIO and Global Business Services, Dentsply Sirona How do you measure the health of an organization? Is it considered consistent and complete when its management, operations, and culture are…
State of the Chief Data Officer
Apr 27, 2016 • 53 min
There’s no doubt that the exponential growth of data has brought along a huge opportunity for business. The Chief Data Officer (CDO) , who is at the helm of managing the enormous amounts of data, was invited to help harness the potential. Has he? Has…
Maintaining Health IT Toolset for Patient Centered Care
Apr 22, 2016 • 20 min
With rampant use of legacy further compounded by isolated use of best-of-breed point solutions (often Software-as-a-Service), we may be unintentionally losing the enterprise perspective much needed to realize the Patient Centered Care (PCC) dream.
Does the CMO really need a CIO?
Apr 13, 2016 • 56 min
Guest: Judith Toland Title: Chief Marketing Officer, Wells Fargo Commercial Distribution Finance With easily available Cloud and off-the-shelf marketing tools and technology, does CMO even need a CIO’s help? Is there value in exploring a loosely coupled…
Can Your Health IT Deliver Patient-Centered Care?
Apr 8, 2016 • 23 min
Patient Centered Care requires accurate, actionable and customizable information accessible to all involved in individual’s care as well as effective integrated healthcare and wellness ecosystem. This is only possible through robust and cohesive softwa…
Creating an Authentic Organization
Apr 6, 2016 • 56 min
Guest1: Stephen Elkins Title: Chief Information Officer, City of Austin, Texas Guest2: Sue B. Workman Title: Chief Information Officer, Case Western Reserve University Why do people work in an organization? How does a leader make sure that leaders can…
How to be Conversationally Intelligent?
Mar 30, 2016 • 49 min
Conversational Intelligence is defined as the powerful skill of connecting with people through conversations. Is this a skill that leaders can develop for them and their teams? Can this be used as a scientific approach by leaders to create a culture of…
Discovering and Polishing the Real Gems In Your Team
Mar 23, 2016 • 52 min
A leader’s team may consist of different types of workers. For some of these workers, it’s just a means to an end, but there are others who believe that the work they do, matters. These workers demonstrate complete integrity and dedication towards their…
State of the Chief Digital Officer in 2016
Mar 16, 2016 • 52 min
Guest: Nick Reddy Title: CDO & SVP, Baylor Scott & White Health 2014 was christened the year of the Chief Digital Officer. But since then what has the CDO been up to? Has he been able to combine all of his organization’s digital, business, marketing and…
Winning First in the IT Locker Room
Mar 9, 2016 • 55 min
Guest : Jim Smith Title : CIO, Office of Information Technology, State of Maine Delivering technology to drive business innovation and results is a team sport where mere focus on building a conducive culture is not enough. How can we first win within the…
Enabling Much-needed HR transformation
Feb 17, 2016 • 54 min
Guest 1: Amy J. Rislov Title: Chief Human Resources Officer, Aurora Health Care Guest 2: Dr. Jonathan Reichental Title: Chief Information Officer, City of Palo Alto With rapidly changing business demands as well as workforce mindset, location and needs,…
Is CIO Succession Planning Still Relevant?
Feb 10, 2016 • 52 min
For years, succession planning has been a crucial part of the CIO’s job. As a leader, The CIO’s responsibility to ensure continuity. However, with changing times, does the CIO need to evaluate and change his succession planning strategy? What are the…
Building Your Team’s Achievement Muscle
Jan 27, 2016 • 55 min
Guest 1: Brian Haugabrook Title : CIO, Valdosta State University Your vision, strategy, and goals as a leader are only achieved when your team develops thinking, behaviors and relationships that allows each individual to effectively solve problems, focus…
Will IoT Improve Healthcare?
Jan 24, 2016 • 54 min
Guest: Dr. John Showalter Title: Chief Health Information Officer, University of Mississippi Medical Center IoT promises transformation of healthcare industry by increasing efficiency, lowering costs and putting the focus back on better patient care. For…
Creating a DevOps Vision and Roadmap
Jan 20, 2016 • 53 min
DevOps approach is gaining momentum because it tightly integrates development and testing with system operations. But how can the two groups work more closely together and automate the deployment process. How can dev teams make sure the changes map to the…
Solving the Talent Conundrum
Jan 13, 2016 • 55 min
Is IT talent management still an issue for CIOs? Have organizations, like some claim, finally managed to attract and retain top talent and develop their skills and competencies based on rapidly changing demands or has it just been lip service? Has the CIO…
Bimodal IT: Challenges and Lessons Learnt
Jan 6, 2016 • 50 min
Guest 1: Sahal Laher Title: Executive Vice President and Chief Information Officer, Brooks Brothers Bi Modal IT has gone mainstream. So how are CIOs evaluating the impact of Bi modal IT adoption in their organizations? What has been the success rate? What…
2016 CIO Agenda
Dec 30, 2015 • 53 min
Guest 1: Kevin Burns Title: Chief Information Officer, City of Miami Guest 2: Walter Weir Title: CIO, The University of Nebraska How does the year 2016 look for the CIO? With new disruptive technologies such as mobility, big data, and cloud are…
Maintaining a Healthy Company Culture
Dec 16, 2015 • 54 min
Guest 1: Jay Ferro Title: CIO, American Cancer Society A healthy organization’s culture can be best understood as a set of shared values and how everyone gets work done as individual and team to delivers value to customers. A healthy culture results in…
How Effective Is Your Enterprise Architecture?
Dec 9, 2015 • 54 min
Guest 1: Dean Pipes Title: Chief Architect and Chief Technology Officer, Zurich Insurance Your organization may have dedicated Enterprise Architecture (EA) groups as the custodian of the what and how IT systems and applications should enable business…
Becoming a Visionary Leader
Dec 2, 2015 • 56 min
You can either submit to the turbulence caused by complex and fast pace business environment and get lost OR position yourself ahead of the trends. What does it take to become a visionary leader and help your organization navigate through sea of change…
Getting Ready for IoT
Nov 25, 2015 • 55 min
While IoT may be seen as a key building block for future digital business, how can a CIO express its value proposition and relevance in business terms to executive management, help identify use cases for competitive advantage,
Driving Employee Relevance and Performance
Nov 18, 2015 • 55 min
Business and IT world is changing rapidly and so are your organization’s workforce capability needs. Are your current training and employee development programs helping workers stay relevant and measurably improve their performance?
Humor, Laughter and Leadership
Nov 4, 2015 • 56 min
Under your leadership, are people energized, work as an engaged community, easily diffuse conflict and maintain an objective perspective? How can you leverage humor to that end while managing it to not become distraction and frivolity?
Managing Relationships, Politics and Image
Oct 28, 2015 • 54 min
The IT CXO today needs to manage more than technology. S/he needs to gain managerial support as well as manage up, get buy-in from other departments, groups or individuals. S/he also requires ability to convince and influence other stakeholders to foll…
Evaluating Security Intelligence and Analytics Solutions
Oct 21, 2015 • 56 min
It is not a matter of “if” but “when” we will get hacked and detection may not be the best prevention strategy. This is the premise used by multiple security intelligence and analytics solution providers as a way to get smarter and proactive about
Are You an Adaptive Leader?
Oct 14, 2015 • 55 min
Troubled times never come calling. In order to tackle uncertain and hyper-competitive business environments, leaders must demand change. They must perform objective evaluation of available options, experimentation and creative destruction to transform..
Embracing Change with Confidence
Sep 23, 2015 • 55 min
As a business or IT Leader, do you know when to embrace change and adjust strategies around innovations in the market vs. staying on course? How do you differentiate those nuggets of real opportunities from the noise generated by new ventures or hyped …
Taming Identity and Access Management
Sep 16, 2015 • 55 min
While organizations may be looking to leverage cloud, mobility, and Big Data for innovation and productivity improvements, who gets access to what data and which applications without compromising security is keeping IT leaders up at night since stakes …
Has Big Data Delivered Tangible ROI?
Sep 2, 2015 • 57 min
With Big Data riding through the hype cycle for a bit, there are passionate advocates, skeptics, and naysayers. Big Data was introduced with a promise to fundamentally change the way we live and do business.
How to Become a Customer Chaperone?
Aug 26, 2015 • 56 min
Your ability to retain customers and increase lifetime value derived from them is dependent on how you manage the journey. They may pause and restart multiple times as well as change directions. Instead of leading them,
Securing a Smart City
Aug 19, 2015 • 56 min
While the times demand making our cities smart leveraging innovation in water, waste, and infrastructure management using IoT (Internet of Things), what security risks are getting introduced? How vulnerable are these smart cities to cyberattacks and wh…
Developing Partner Driven IT Core
Jul 29, 2015 • 57 min
With legacy going out, cloud and third party managed services being embraced, we are essentially handing over our IT lifeline to external entities while still taking responsibility for the outcome. How do we rethink,
Developing a Mergers and Acquisitions IT Integration Plan
Jul 22, 2015 • 55 min
For as long as mergers and acquisitions have been occurring among businesses, one of the areas that continually eludes those making the investments is the IT department. Those responsible for making the decisions tend to lack the technical expertise ne…
Optimizing Business Operations in Real Time
Jul 8, 2015 • 56 min
Striving for leaner business operations, quicker actions and lower costs is an ongoing goal. The drive to always stay ahead of disruptions and degradation and get the most of our assets will never stop being desirable.
Developing Social Intelligence in Managers
Jul 1, 2015 • 57 min
An important aspect of being a successful leader is to be able to connect well with others at a human level and get them to voluntarily follow your vision. This is social intelligence. Managers are measured on getting the job done vs.
Leading difficult conversations
Jun 24, 2015 • 55 min
You may be required to have one-on-one difficult conversation with an under performing employee or even set expectations with an unreasonable boss who is creating impediments, jeopardizing organization’s interest.
Leadership and Smiles
Jun 10, 2015 • 56 min
John Maxwell said “A leader is one who knows the way, goes the way, and shows the way”. That’s great in terms of getting the work done, but what about the emotional experience for those who follow? What does it take for a leader to not only take the tr…
Leading Out Hidden Biases
May 27, 2015 • 55 min
While the ability to differentiate friends from enemies is a fundamental human trait, stereotyping, prejudices, and hidden biases lead to lost individual and organizational effectiveness and productivity. Unfortunately,
Analytics in Retail – The New Breed of Loyalty Programs
May 20, 2015 • 57 min
Brand loyalty has always been key in business. The question of how to keep customers coming back has been around for as long as business has. In retail, loyalty is king, and the fight to have your loyalty card or program be top of mind and wallet has l…
Getting Serious about Enjoying Work
May 13, 2015 • 57 min
Does your passion and purpose align? In short, are you doing what you love? Some people gain remarkable skills and talents but don’t feel successful. Do you, even after climbing up corporate ladder (which could be seen as success),
Getting Ready for Health 3.0
May 6, 2015 • 51 min
Health 3.0 promises improved access to health related information, facilitate patient self-management and preventive care as well as enhanced health professional expertise. If implemented well, it can have a significant impact on healthcare delivery,
Developing and Inspiring a Shared Vision
Apr 29, 2015 • 55 min
Vision is the lifeblood of an organization. Having a strong vision keeps an organization moving forward and provides meaning to what each individual does every day. It helps motivate employees to deal effectively with challenges and setbacks that they …
Leading The Next Generation of Talent
Apr 22, 2015 • 55 min
Our next generation of talent is technologically savvy, likes informality, embraces diversity, learns quickly, yet needs supervision. Their learned behavior and attitude patterns are relatively different compared to previous generations.
Managing Threats from Third Party Providers
Apr 8, 2015 • 57 min
Most organizations today are essentially dependent on their suppliers and partners in order to deliver goods and services to their own customers. It is uncanny how frequently cyber attacks can be linked back to such partners including third party provi…
Transforming Law Enforcement Through Technology
Apr 1, 2015 • 56 min
Crime never stops, and nor does the law in bringing it to justice. But as technology gets smarter, so do criminals, and local law enforcement should think of using all available resources to keep up. And when people’s lives are at stake,
Enabling Government Health Systems
Mar 25, 2015 • 56 min
While healthcare as an industry has made great strides in patience care and overall customer experience, state of Government supported health systems warrants serious attention. Lack of connectivity and interoperability among hospitals,
Go From CIO to CEO
Mar 4, 2015 • 56 min
Today’s digital economy has positioned the IT department at the forefront of strategic growth and initiative in business, and the CIO has increasingly been exposed to business units across the board. The CIO more than anyone should be positioned to tak…
Measuring IT’s MPG
Feb 25, 2015 • 55 min
Everyone tracks the Miles Per Gallon of their car for the simple reason that they want to know how much mileage they’re getting for their money. Yet CFO’s evaluate IT spend in terms of ROI; how much value creation will it produce for the dollar?
Chief Integration Officer – The New CIO
Feb 11, 2015 • 55 min
IT is no longer the monolith it once was. External business units are creating challenges for CIOs traditionally looking to put everything under one roof. But instead of fighting the battle to continually fight turf wars,
Making Constraints Your Ally
Feb 4, 2015 • 58 min
Traditionally, constraints are seen as stumbling blocks or negative forces that prevent us from fulfilling our goals and desires. Can constraints be considered an ally and a powerful resource that can be effectively harnessed to achieve success?
How Social Media Monitoring Can Improve Patient Care
Jan 21, 2015 • 57 min
The goal of the Healthcare industry has been to create an overall patient experience, one that gets patients to connect with doctors, to monitor their health activity at home and to be informed about their condition and needs.
Is Leadership a Team Sport?
Jan 7, 2015 • 57 min
Any truly successful leader realizes they can’t accomplish all they wish, nor did they get where they are, by doing it alone. Leaders can rally others and can create a shared vision or common goal. What’s more,
Building the All-In-One CIO
Dec 10, 2014 • 55 min
Information Technology has never been more important to the evolution and competitiveness of business than it is now. And yet responsibilities that would now be handed over to the Chief Digital Officers and Chief Data Officers are skills and competenci…
Healthcare Meets Hospitality
Nov 26, 2014 • 56 min
Complete with flat screen TVs in every room, room service, a grand piano in the foyer, elegant architecture and amenities for the whole family during your stay, hospitals are beginning to look more and more like upscale hotels.
Enabling Real Time Analytics
Nov 25, 2014 • 19 min
It goes without saying that the world could benefit from having real-time analytics embedded in their organizational workflow and decision making, but how are we currently approaching building or buying this capability?
Is There a Staffing Crisis in Healthcare IT?
Nov 19, 2014 • 57 min
With healthcare organizations required to meet compliance standards and use specialized systems offered by software vendors, healthcare is becoming increasingly beholden to IT providers. In order to meet these demands,
9 to 5 Leaders
Nov 12, 2014 • 56 min
Too often employees don’t aspire to be leaders, to find themselves in the role of inflated responsibilities, expectations, energy and time commitments. But imagine if your entire team could embrace their inner leader and think and act in a way that dro…
Improving Cyber Security Awareness and Behavior
Oct 29, 2014 • 56 min
With the rise of data breaches, CIOs and CISOs are quickly learning that internal security breaches as a result of social engineering are occurring more often than they’d like to admit. And while everyone seems to be championing best practices for Cybe.
Cyber Security Readiness: Prevention vs. Response
Oct 15, 2014 • 49 min
Consider this: A high level threat or APT has presented an aggressive and imminent threat on your organization. Depending on the company and the circumstance, you face either severe loss and theft of precious crown jewels,
Establishing Stronger Standards for Data Breach Protection
Oct 8, 2014 • 58 min
Left and right, major CISOs have suffered data breaches despite undergoing best practices for security protection. Threats keep surfacing, and there’s no such thing as “perfect security”. Where should organizations rethink security standards and bet
Is In – Memory Computing Ready For The Mainstream?
Oct 6, 2014 • 24 min
As In-Memory computing has grown in the minds of practitioners along with solution offerings from major players, analysts have been keeping a watchful eye on this emerging technology. And while the idea itself is not radically new,
Addressing Employee Burnout in IT
Sep 24, 2014 • 58 min
Employee burnout is when your workers lose both the motivation and the incentive to finish their work and achieve desired results. Today’s IT departments are particularly under pressure, being pulled by numerous stakeholders at any given time and meet …
The Rise of Fog Computing
Sep 17, 2014 • 55 min
Cloud Computing has introduced transformative possibilities into IT departments around the globe, and increasingly the push is being made such that every company eventually stores all of their data on the cloud rather than their own data center.
Teaching Workplace Relationship Building
Sep 10, 2014 • 56 min
Parents teach their kids how to get along with others, and they enable them to build meaningful relationships for the rest of their lives. But the education shouldn’t stop upon entering the workplace. There’s a big difference between getting along and …
Can Predictive Analytics Boost Graduation Rates?
Sep 3, 2014 • 58 min
Higher education is in the business of bringing students to their school and ensuring they get a degree. But graduation rates are suffering across the country, with one in three students never finishing college and over half of students finishing colle…
How to Build an IT Security Team
Aug 27, 2014 • 57 min
As threats from APTs and other attackers continue to rapidly morph, the CISO faces an uphill battle of getting his or her team up to speed on the dangers that face an organization. The traditional model of waiting for a breach and then reacting has cha…
Effectively Managing ‘End of Life’ Transitions
Aug 20, 2014 • 57 min
Whether it’s hardware, software or a toaster, planning for when a product should go through End of Life can be a risky and grueling journey if not handled properly. From when to announce a product’s EOL to addressing existing customer needs and wrangl
How to Make Predictive Analytics Effective
Aug 13, 2014 • 58 min
Predictive Analytics has been used for some time in exploiting patterns among data, and Big Data has now removed the limits on what can be analyzed. But there’s a difference between prediction and persuasion.
Is a Leader’s Time Limitless?
Aug 6, 2014 • 57 min
In an always-on world, the demands heaped on today’s leaders make it seem like their time is unlimited. But a leader’s time is finite, and too often leaders get frustrated by constantly needing to put out fires, get backlogged on email,
Rethinking the CIO – CEO relationship
Aug 3, 2014 • 53 min
The CIO’s role has morphed from technology manager to strategic leader who has critical inputs related to what the organization offers to the customers and how it adapt to the changing marketplace. This warrants a CIO to work as a peer to the CEO so they…
The Bright Future of a CIO & CFO Partnership
Jul 30, 2014 • 56 min
There will come a day when the CIO and the CFO can work together as true partners and allies. It will be when CFOs will see IT as more than just a cost center and the CIO will be able to prove IT’s value in a way the CFO can understand.
IT Employee Retention in the New Normal
Jul 23, 2014 • 56 min
With a younger generation rising in the workplace, technology replacing more and more roles and new technology and data centric strategies demanding new skills that are short in supply, 2014 could be the year of the employee.
Making The Most of The Manufacturing Value Chain
Jul 21, 2014 • 25 min
The potential of the Internet of Things in the Manufacturing industry suggests that as machines and processes begin to govern themselves, every step of a product’s journey will be interconnected. No longer is manufacturing confined to the traditional p.
Leading ‘Startup Magic’ Back to The Enterprise
Jul 16, 2014 • 55 min
There’s nothing like the speed, strategic alignment and employee engagement and vision that strong start-ups have. Each has a certain magic that simply vanishes in a large, multi-department environment. Many leaders know the feeling of struggling to br…
Big Data Ethics: Privacy, Risks and Principles
Jul 9, 2014 • 56 min
Big Data may be a dying buzzword, but the act of collecting and analyzing data to create new value and insights is here to stay. As data analysis practices get more sophisticated and companies are collecting even more data about their customers,
The Chief Digital Officer’s First 12 Months
Jun 25, 2014 • 54 min
The hiring of Chief Digital Officers has doubled every year since 2005. The CDO role is here to stay, and it is their job to put the customer first by being focused on strategy and execution, by never being afraid of failure and being able to recruit a…
Putting Together The Pieces of an Organization
Jun 18, 2014 • 55 min
An organization is like a puzzle, with each person a piece that fits snugly to make up the whole. It doesn’t work the other way around, and you can’t fit a round peg into a square hole. In order to achieve the greatest value and success from a team,
The Sixth Sense of Leadership
Jun 11, 2014 • 57 min
A successful leader needs to offer direction and vision that goes beyond what is said and what is needed among the team. A leader must know a team’s wants and needs before they do. He or she must know when to prod,
Why IT Should Move at Two Speeds
Jun 4, 2014 • 55 min
A mountain bike decked out with gears is built to travel up rocky, uneven climbs as well as slick, paved downhills. But an IT department focused on gathering requirements only has one speed, and for many groups that’s way too slow.
Can Bosch Deliver An IoT Enabled Manufacturing Transformation?
Jun 2, 2014 • 28 min
In the industry of the future, software-based system and service platforms – such as the one supplied by Bosch Software Innovations – will play a large role. They will enable the real and virtual worlds to be connected and therefore enable communicati
Can SAP HANA Hold Up To Scrutiny?
May 28, 2014 • 28 min
SAP HANA can help you dramatically accelerate analytics, business processes, predictive analysis, and sentiment data processing – all on a single in-memory computing platform. In-memory computing is attaining a lot of hype as a new solution for organiz.
How Will 3-D Printing Impact The Enterprise?
May 28, 2014 • 57 min
Back in 1999, Napster put the music industry into the Wild West. With absolutely no regard or rules for intellectual property, music companies have had to find a way over the last decade to deal with the new technology possibilities. Today,
Putting Employees First
May 14, 2014 • 55 min
Employees should have the courage and the privilege to live and work not in the way others expect of them but in a way that’s true to themselves. This is an idealistic vision across most organizations, but it’s not out of the question.
What The Internet Of Things Means For Manufacturing
May 8, 2014 • 24 min
The Internet of Things (IoT) is gaining plenty of hype as a game-changing way of thinking for every industry. Those in the manufacturing space view it as a revolution, offering significant improvements to manufacturing processes as a way of making prod…
Why Business Leaders Should Embrace Social Media
Apr 30, 2014 • 57 min
Social media hasn’t just empowered today’s kids; it has enabled business leaders to more effectively communicate, think strategically and facilitate an agile, responsive organization. But many leaders still harbor perceived fears of security risks if n…
Enabling ‘Big Intelligence’ Against APTs
Apr 16, 2014 • 56 min
As the threats of APTs deepen and become increasingly difficult to prevent or detect in a timely fashion, CISOs are rethinking the approach to security, pooling their efforts and information to attain better intelligence on how to respond quickly and a…
Feeding Innovation Through Lean IT: A Case Study
Apr 9, 2014 • 52 min
The expectation of IT and the CIO has risen to the point that innovation and finding value outside of operations is a necessity. IT can no longer just allow projects to keep running, but in many cases, working on new ideas to improve simply doesn’t fit.
The Year of the Chief Digital Officer
Apr 2, 2014 • 57 min
The word “digital” has expanded its definition to touch not just the Internet but mobile, social and local platforms, and the expectation is that digital business strategies must include everything digital.
Building an Emotionally Intelligent IT Team
Mar 26, 2014 • 55 min
Much of a person’s emotional intelligence is built on their individual endeavors of self-awareness, self-assessment and self-regulation. The strongest leaders demonstrate, and are expected to contain strong emotional intelligence,
Where’s the “Wow” in Hospitality?
Mar 19, 2014 • 56 min
The goal of any successful hotel, casino or theme park shouldn’t just be to provide their guests with a good time but to truly wow them, helping to improve guest loyalty and anticipate services before the guests know what they even need.
The Road to Enabling Growth
Mar 12, 2014 • 54 min
Growth is a leading priority for many C-Suites, and yet many companies still struggle to make an impact. We all want market expansion, an enriching customer experience, the capability to predict consumer behavior and create flexible business models whi…
Streamlining Healthcare Data Retention and Integration
Mar 12, 2014 • 57 min
Healthcare providers continue to face a wave of information required to maintain regulatory compliance, all while IT workers struggle to lower costs and utilize data to create a more patient-centric approach.
How Strong is Your IT’s Brand?
Mar 5, 2014 • 55 min
What does it take to build a strong brand? It has to provide consistency, convenience, quality and overall value. A strong brand is one that people can trust. Some departments have been successful in maintaining a consistent presence with business and …
Do you have the chops to be a Change Leader?
Feb 26, 2014 • 56 min
You can’t keep doing the same thing and expect a different result, and it’s a hard fact that organizations are specifically designed such that they receive consistent results. But if the organization wants change,
Could Global Connectivity Transform the World’s Economy?
Feb 19, 2014 • 54 min
Over five billion people, nearly two thirds of the world’s population, are without Internet access. Attempts to bridge the gap of this Digital Divide have struggled due to poor infrastructure and an inability to generate greater commerce or quality of .
Back to Basics: Leading Like a Kid
Feb 12, 2014 • 57 min
Kids say the darnedest things. If you took your son or daughter into your office, what questions might they ask? They would ask the simplest questions about why you do what you do, what each tool does and how you go about each process.
Cloud Enabled Security
Feb 6, 2014 • 17 min
Traditionally, cloud has been seen as having major security vulnerabilities. Is it now possible to ensure that corporate and customer data is protected when used over public and private cloud services? What new security policies and architectures actua…
Is your IT Team and Budget a Victim of Process Over-Engineering?
Feb 5, 2014 • 55 min
When IT teams try to rationalize which project to invest in, where to appropriately allocate IT spend and how to respond as business constantly changes, the process put in place is often over-engineered. We see the budget utilized ineffectively and unn…
Leading by Taking a Step Back
Jan 29, 2014 • 57 min
We aspire to do more, dream more, learn more, and become more, and for better or worse, the traditional wisdom has been that we need to accomplish more in order to get more. But for many, experience, trial and error says differently.
Building Confidence in Your Team
Jan 22, 2014 • 55 min
Part of a CIO’s job is to instill confidence in your team that you’ve got everyone’s back. Demonstrating that you know what’s important to your team and to your business can go a long way toward building productivity,
Leveraging Cloud To Invite Big Data And Mobility
Jan 17, 2014 • 21 min
Cloud Computing, Big Data and mobility arguably share similar intrinsic features such as distribution, and geographical dispersion. How can you utilize these common intrinsic features to invite Big Data and mobility into your organization,
How to Get More Women in IT
Jan 8, 2014 • 55 min
We want to be able to promote gender equality within IT just as the world has done so within other industries. Numbers suggest that fewer women entering into science, technology, engineering or math fields that might lead to a leadership role in techno…
A Day in the Life of a Leader
Dec 18, 2013 • 49 min
A leader isn’t born in a day but in a lifetime. A leader needs to grow and refine their craft and their influence day in and day out. So let’s take a deep look at everything it takes to make sure a leader is maximizing their potential and developing i
Building The Workplace for Gen-Y
Dec 11, 2013 • 54 min
For as much as the current generation loves to bash the 20-somethings entering into the workforce and assign clichés about their demeanor and work ethic, the reality is that this group will one day be the industry leaders and is currently among the gro..
Cloud Suitability and Transformation
Dec 6, 2013 • 21 min
In planning your application and infrastructure environment, an essential step is to determine their cloud suitability. How do you go about determining that? Since each application and infrastructure element may have its unique provisioning needs,
Developing a Big Data Workforce
Dec 4, 2013 • 55 min
Big Data has exploded as a field, and with it will come a massive flux of new openings within IT organizations. Half the battle is finding the right talent when to some extent these jobs and these skills don’t even exist yet,
Philanthropy and Technology Changing The World
Nov 27, 2013 • 54 min
Philanthropic organizations across the globe all have a single goal; we want to work together to make the world a better place. The cause could be ending world hunger, poverty, disease or lack of education, but the intention is the same.
Managing Security from The Inside Out
Nov 20, 2013 • 48 min
Threats to your enterprise have as much chance to come from around the globe as they do across the hall. This much is obvious to the savvy CISO. Your organization may have governance policies in place along with proper education on privacy and security…
Flexible Leadership and Evolving Commitments
Nov 13, 2013 • 55 min
The world in which we operate moves so quickly that it’s ill-advised for a leader to devote an organization’s undivided attention on one thing or one direction for too long. So in an effort to be nimble and flexible to changing conditions,
Getting Past BYOD Security Concerns
Nov 6, 2013 • 56 min
Even in our modern workplace, we’re still having discussions about gaps in our BYOD security policies or that many companies don’t even have one in place. If you listen to many blogs or vendor white papers, employees are utilizing workarounds,
Steps to Secure BYOD
Oct 31, 2013 • 56 min
BYOD has wide appeal for employees who value the convenience and ease of using their own devices. Businesses recognize that by allowing BYOD, their employess are able to be as productive as possible. However,
Turning a Manager Into a Leader
Oct 30, 2013 • 55 min
Many qualities define an effective manager, and many people can do the job. But in a day and age where the expectation is not the productivity you can deliver but the value you can generate, those who will become the true leaders of an organization are…
Combating Retail Security Challenges
Oct 23, 2013 • 55 min
As retailers aggressively grow and evolve to fight the threat of digital disruption, one equally prevalent threat is an actual security risk. Retailers need to be able to provide a secure customer experience in order to drive competitive advantage and …
Cyber Espionage, APTs and Enterprises
Oct 16, 2013 • 55 min
In today’s security landscape, cases of cyber espionage and advanced persistent threats (APTs) have rendered many traditional cyber security practices and vendor software completely ineffective. Big Data has shown potential in providing deeper insights…
Preparing Your Company for Digital Disruption
Oct 9, 2013 • 57 min
The idea behind Digital Disruption is not just an ongoing threat to how business will operate but a mega-trend that will dictate the future of how business operates in virtually every industry. If digital disruption will affect not just communication a…
Big Data on the Big Screen
Oct 2, 2013 • 54 min
The movie industry is at a crossroads. Record box office numbers are coming in with each summer blockbuster and the major Hollywood movie studios are posting stock market highs, but attendance is uncontrollably dropping as movie theaters lose audiences…
Stronger Security With Big Data
Sep 25, 2013 • 56 min
In the same way that new security measures can help organizations better enable Big Data, utilizing Big Data can help improve and transform enterprise security practices on the whole. If we think about security in the context of Big Data,
Big Data, Bigger Security Challenges
Sep 18, 2013 • 54 min
Big Data in its early stages has opened up a world of new opportunities for businesses to derive value. And yet the unexpected consequence of that opportunity is that all the new insight that is now available to you is also available to those looking t…
Making User Innovation the Norm
Sep 11, 2013 • 55 min
What if our organization’s users had the ability to innovate products, services, customer touch points, customer satisfaction and processes with minimal cost, risk and hand-holding from upper management? Is it possible?
Reforming Education With Big Data
Sep 4, 2013 • 53 min
Today’s students are struggling with high admission costs, a tough job market and poor graduation rates in an education system that’s failing them. Education reform is currently on the table, but while online courses and new software might be a next s
Leading the Charge on a New Tomorrow
Aug 28, 2013 • 55 min
A business is NOT just in business to make money. Executives can fall back on the long standing tenants of capitalism and answer only to shareholders and Wall Street, but in the reality we should live in, a business has an obligation to its customers,
Building a Candid Organization
Aug 21, 2013 • 56 min
For an organization juggling multiple priorities at any moment, leaders need to make quick, yet reasoned decisions. It’s imperative that anyone within the organization voice their concerns in a timely, candid fashion. Having that shared,
Enabling Omni Channel Retail Innovation
Aug 14, 2013 • 54 min
The retail industry has been aggressive in their e-commerce efforts and reaching customers on multiple touch points, both online and in the brick and mortar locations. But as consumers increasingly demand the ability to use all channels,
Innovating and Humanizing Retail Banks
Aug 7, 2013 • 55 min
With increasing customer demands and an entirely different market landscape brought about by numerous touch points and ways to interact, banks can no longer expect to earn customer loyalty simply by providing new perks and services.
Enabling an Effective Virtual Enterprise
Jul 31, 2013 • 57 min
Technology has enabled exponentially larger percentages of workers within organizations to telecommute from home and from abroad, and many companies have seen the benefit of this workplace transformation. But technology alone will not help make that tr…
The Shared CIO and CMO Agenda
Jul 24, 2013 • 56 min
IT and Marketing are being brought together based on technology, but if these two departments want to produce value at the appropriate speed at which each can deliver, the partnership between the CIO and CMO can no longer be peripheral.
Financial Mobility Trends and Plans for the Future
Jul 10, 2013 • 56 min
Consumers have latched on to the idea of mobile banking as quickly as the financial services industry has rolled out mobile options. But there are so many creative solutions in the marketplace, we’re now juggling how to implement and solve the problems.
Building a High Trust Organization
Jul 3, 2013 • 56 min
The contrast between an enterprise with a high level of organizational trust and one with a lack thereof could mean a world of difference in productivity and overall success. How as a leader do you go above and beyond to work to build an exemplary mode…
Merging Telemedicine and Healthcare Mobility
Jun 26, 2013 • 56 min
The idea behind telemedicine has well-publicized benefits to improving healthcare delivery, but part of the reason behind its slow adoption has been that the term itself has broadened to include video conferencing,
Handling Complex Events
Jun 19, 2013 • 53 min
There are constant opportunities and threats that have the potential to change the way a business operates, however little or great their impact. Businesses need the capability to handle complex, interconnected and unpredictable events.
The Chief Data Officer Playbook
Jun 12, 2013 • 55 min
As data and data management have rapidly become drivers of potential business value, discussions over the need for a Chief Data Officer to champion data strategy have been pervasive. But let’s assume the need is prevalent; how will this person realisti.
Evaluating HP’s Virtual Private Cloud
Jun 10, 2013 • 10 min
Enterprise Cloud Services – Virtual Private Cloud is a flexible cloud computing infrastructure that enables the enterprise to transform and embrace new economics, improved business agility and secure systems at high levels of availability and responsiv.
Meeting Healthcare Big Data Pre-Requisites
Jun 5, 2013 • 55 min
Big Data may be the next big thing in healthcare delivery, but it seems as though the ideas are getting ahead of the reality. While the usage of electronic health records has gone up drastically, what is the state of related data management and integra…
Finding Financial Services a Competitive Edge through Big Data
May 29, 2013 • 55 min
Intuitively, most financial services see the obvious use cases of big data: gaining consumer insight, responding to greater regulator pressures, analyzing risk, and introducing operations efficiencies. Does big data seem to have the potential for this …
Leveraging Mobility to Achieve ‘Wellness Care’
May 22, 2013 • 56 min
The idea of “wellness care” is that of promoting not just a physically fit body but an all-around healthy lifestyle. Numerous industries from healthcare providers, insurance companies, government agencies and corporations touch a person’s life in a
Smarter Government through Big Data
May 15, 2013 • 54 min
Big data has the potential to be used to speed up our response to health crises, provide our soldiers with superior information capabilities and enhance interagency intelligence. How are the different departments and agencies coordinating this cohesive…
Mobility Enabled Government Transformation
May 8, 2013 • 56 min
Mobility has the potential for more than paying for itself by increasing the amount and quality of work employees can do in the field. It can reduce government task process time from weeks to days or hours, shortening response time to customers,
Utility Resilience And Security
May 6, 2013 • 16 min
Utilities already have to focus on maintaining their resilience in the face of natural disasters and other threats to the grid. But now smart grid is posing cyber security threats that could further affect a utility’s ability to recover.
How to Manage Closure as a Leader
May 1, 2013 • 53 min
Any particular program or project that is coming to a close inevitably brings about a level of change that can be tumultuous. With a particularly long or popular program finally ending, any number of internal problems or opportunities for pushback can …
How to Manage Transition as a Leader
Apr 24, 2013 • 0 min
As an organization works through a new program, a number of unexpected circumstances could threaten to derail this new transition along with legacy programs. It could be scarce funding, a change of culture or of talent,
The Smart Grid Big Data Challenge
Apr 22, 2013 • 21 min
If we want to achieve ongoing smart grid optimization, we can’t do so without actionable intelligence. It’s needed to correct deficiencies throughout the power delivery system, not just to the customer side of the meter, but to transmission,
How to Manage Beginnings as a Leader
Apr 17, 2013 • 57 min
When starting any new program, there’s a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people, process, policy or pocketbook components.
Airlines’ BIG Challenge: Gaining Customer Loyalty
Apr 10, 2013 • 58 min
At home, work, in the airport or in the air…an airline customer can be touched in many ways: Personalized offerings, frequent travel rewards, and last but by no means least, a pleasant in-flight experience.
Making Renewable Energy A Lasting Priority
Apr 8, 2013 • 17 min
The current trend in going green is producing clean gas, finding renewables and maintaining energy efficiency. If the government seed money allocated for smart grid is any indication, a green smart grid may be the best approach to reducing your carbon …
Judgment as The Essence of Leadership
Apr 3, 2013 • 53 min
In the face of ambiguity, uncertainty, and conflicting demands, the most important thing that leaders do is make judgment calls. The decisions and judgment calls made in the people, strategy, and crisis domains have the most impact on the well-being an…
Promoting Human Value in IT Culture
Mar 27, 2013 • 55 min
In an organization’s attempt to cut costs and meet business demands, there’s a perceived notion that IT leaders are creating a ruthless environment in which workers are treated as cogs in a larger machine. But this culture,
Managing Transition To Smart Grid
Mar 25, 2013 • 17 min
The smart grid infrastructure will inevitably produce an explosion of data, and utility may need to have a comprehensive information management ability to handle it. While many organizations are still struggling to modernize their legacy infrastructure…
The Smart City Project: Infrastructure, Industry and Citizens
Mar 20, 2013 • 55 min
Building a smart city will take real effort by businesses to meet rising populations and industries with escalating needs. Utilities, IT and telecommunications need to collaborate to provide smart solutions for the community,
Arkansas’ Easier Path to Financial Aid: A Mobility Case Study
Mar 16, 2013 • 55 min
The Arkansas government recognized that students in their state were not finding easy ways to receive financial aid. The Department of Higher Education saw a public need and business value to boost engagement in their community.
A Journey to a Better Patient Care Lifecycle: A Case Study in Mobility
Mar 13, 2013 • 56 min
Caring for a sick patient in a hospital is a long, delicate process. Physicians need to be informed of a patient’s status such that they can make decisions about their care and provide steps to recovery. The Ottawa Hospital realized that this lifecycle.
Are You an Authentic Leader?
Feb 27, 2013 • 57 min
What makes a leader “authentic”? It’s a person who is understanding of the surrounding world, has true character, makes a difference, leads by example, sees the forest through the trees and inspires others to follow suit.
Can Gamification improve Enterprise Transformation
Feb 20, 2013 • 56 min
It is not uncommon to see enterprise transformations fail due to a lack of enthusiasm from your employees. But now imagine a strategy inspired by video games, one that uses technologies and techniques designed to motivate enterprise staff through feedb…
CIO vs. CMO: Who’s winning?
Feb 13, 2013 • 57 min
What are the hot topics in business today: Big Data, Cloud Computing, Social Media, CRM? These are all game changing technology innovations, and yet in increasing numbers of businesses, the adoption of this next wave of thinking is being pushed by the …
Can Big Data help sales make its numbers?
Feb 6, 2013 • 57 min
Metric identification, data collection, comparing and contrasting, focused action and sustained improvement… these are the elements needed for the sales function to be more effective and help individuals and organizations to make their sales numbers..
Keeping Relevant in Order to Prosper
Jan 30, 2013 • 56 min
Increasingly, businesses are finding it necessary to challenge the status quo and explore new directions — not only for competitive advantage — but to stay relevant and prosperous! How can IT and business unite to be innovative and get new ideas to m…
Localizing Global Operations & IT
Jan 23, 2013 • 57 min
Even the most successful global organizations struggle at effectively coordinating and controlling their operations. To do this, they need common processes across geographical regions to promote efficiency while also customizing products and services t..
Affecting Lasting Change
Jan 16, 2013 • 56 min
Despite the best intentions of an IT leader and his/her organization, efforts at change usually fail. A big announcement with lots of fanfare and a catchy slogan doesn’t guarantee success… Rather, effective organizational change requires active,
What New Year Resolutions should a CIO make?
Jan 2, 2013 • 55 min
We start each new year with new hopes and new resolutions. While personally we may consider weight loss or losing some habit, what about making resolutions as an IT leader, to take positive proactive steps to improve at doing our job? i.e.,
IT Empowered Giving
Dec 26, 2012 • 54 min
This holiday, many of us are busy chasing profitability, luxury lifestyles, or the hottest toy… but right next to us, there is a parallel world where people are struggling for survival and dependent on local/global “giving” and contributions.
Driving Practical R&D and Innovation
Dec 5, 2012 • 55 min
Today’s lean mean business demands quantitative results. when results count, do we really have the luxury of carrying out traditional R&D with incremental innovation? Perhaps, that is why R&D and Innovation related initiatives are on so very few organi…
Measurably delivering business value through I&O
Nov 28, 2012 • 51 min
What are today’s I&O leaders doing to handle the challenges they increasingly face? …How to optimize costs; how to support business growth leveraging the cloud, mobility, and big data; how to be agile while reducing complexity; and how to modernize t…
Is Your Discovery Data Good Enough For The Court?
Nov 13, 2012 • 19 min
A court may not accept your Discovery data as evidence unless you can prove its integrity. How do you know if it has been tampered with and thus is no longer authentic? How do you deter malicious behavior and remove ambiguity over the authenticity of y…
Balancing EDiscovery Cost Containment Vs. Risk
Nov 12, 2012 • 18 min
Cost containment implies both reducing costs and making them more predictable. As the volume of data rises, legal departments face increasing pressure to reduce their budgets, while law firms are under pressure to deliver greater value by offering more…
Addressing The Big Data Veracity Challenge
Nov 7, 2012 • 50 min
Everyone is expecting to get a lot out of Big Data… but are we too trusting of the analytics we’re getting out of it? As the variety and number of data sources being harvested increases, there are a lot of steps and many opportunities for errors to c…
Government eDiscovery Needs and Challenges
Nov 1, 2012 • 20 min
Ongoing debate over regulatory compliance requires government agencies to capture more data for possible investigation and scrutiny. Whether gathering important internal agency data or data from external sources as part of a regulatory mandate,
Complex Case Law eDiscovery: Is Predictive Coding a Panacea?
Oct 24, 2012 • 20 min
When it comes to complex cases, the costs imposed by the eDiscovery process often outweigh any benefit to the litigants. Consequently, computer-assisted predictive document coding is gaining popularity, as it promises to reduce the time and money spent…
Transforming the Legal Industry via IT
Oct 24, 2012 • 56 min
Organizations are increasing reliance on IT and technological innovation has introduced disruptive paradigms such as Cloud, Mobility, Social Media, and Big Data. How is the Legal industry leveraging IT and these paradigms to transform its activities,
Is DIY eDiscovery Right For You?
Oct 18, 2012 • 21 min
Under mounting cost pressures, corporations and law firms are increasingly “in-sourcing” certain aspects of e-discovery using do-it-yourself (DIY) and service provider choices now available in the marketplace.
Thwarting threats to Financial Institutions
Oct 17, 2012 • 54 min
Over the past decade, financial institutions have been busy securing the perimeters of their networks from attacks. How successful have those efforts been? Have the perimeters finally been completely secured? what about threats from within?
eDiscovery – Costs, Risks, and Remedy
Oct 14, 2012 • 54 min
When it comes to the exploding costs and risks of litigation that are a result of the deluge of electronic information available, a counsel general’s office follows 3 mandates: increase efficiency, reduce costs, and mitigate risks.
Security Challenges in Education Today
Oct 10, 2012 • 57 min
Education is an important investment for students and society depends on educational institutions for developing our society’s future leaders and workforce. How safe and secure are the learning environments we are offering students?
Securing the Global Supply Chain
Oct 3, 2012 • 54 min
Today, global business demands firms leverage global supply chains and service global customers. Pandemics, natural disasters, or terrorist attacks could undermine the continuity of this global supply system. Furthermore, with everyone interconnected,
eDiscovery: Best Practices and Trends
Sep 28, 2012 • 19 min
How confident are enterprises about their eDiscovery capabilities? What are the best technology solutions supporting eDiscovery? What best practices should be followed? Among enterprises and law practices, what are the top trends for the handling of te…
Supporting Value Innovation
Sep 26, 2012 • 58 min
Today’s overcrowded industries are like sharks competing in a “bloody” ocean of rivals competing for ever shrinking profits, making growth impossible. To succeed, the companies of the future will have to create value innovation that seeks out an unc
New Normal, New IT leader…first 6 months
Sep 12, 2012 • 54 min
New working environment, unknown people, unpredictable economic climate, pressing demands from business stakeholders to deliver value, innovation, competitive advantage and cost savings through IT… it all seems pretty daunting for a new IT leader!
The Cost of Business Agility
Sep 5, 2012 • 56 min
It’s been said, “If you want to go fast, go alone. If you want to go far, go together.” In some IT organizations, you’ll find a few overzealous proponents of faster and faster, pushing for business agility,
Charting the Path to Automating the Data Center
Aug 29, 2012 • 56 min
Data centers are quickly becoming the new nerve centers of organizations. As dependency on them increases, so does the need to reduce costs and increase performance and productivity. Automation promises all these benefits.
Harnessing Conflict for Organizational Benefit
Aug 22, 2012 • 56 min
Traditional wisdom counsels the avoidance of conflict, but organizations don’t grow by being passive or complacent. To meet their full potential, business and its IT must be able to channel conflict, both internal and external,
Do You Run a Rigid IT
Aug 15, 2012 • 56 min
Recent technology innovations have introduced the potential for IT to be nimble and efficient, but have these innovations alone achieved these goals? Which traditional practices should be abandoned? Also, what should be done about the siloed monolithic…
Will Business/IT Agility Eat Strategy for Breakfast?
Aug 8, 2012 • 56 min
Some organizations are adopting a “fail small” and/or “fail quick” approach to technology that pushes internal IT and leverages shadow IT to see what works. If everyone were to approach business this way, then what happens to the strategic innovat
Supply Chain to Supply Circle
Aug 1, 2012 • 53 min
In the new global economy, how can manufacturers create value, cut costs, and reduce their exposure to volatile commodity price swings that squeeze profits? Perhaps by collaborating with suppliers and customers to extend the lifecycle of products,
How To Be a Self-motivated Leader
Jul 25, 2012 • 57 min
Leaders all talk about the importance of motivating those around them, and of keeping others as pumped and committed about what they do, as is he or she. Yet, one obvious question is rarely addressed… who motivates the motivator?
Driving Accountable Care Through Analytics
Jul 18, 2012 • 55 min
Ideally, healthcare providers should avoid unnecessary admissions and readmissions and work instead to improve their patient population’s health and hospital experience. This may require getting timely, high quality metrics on factors such as emergency.
Transforming Higher Ed
Jun 27, 2012 • 56 min
Better higher Ed should produce better workers, business leaders,entrepreneurs, and innovators for the future. So why do so many feel higher education is failing to meet this expectation? Where are higher educational institutions dropping the ball?
The CIO as Ball Coach!
Jun 20, 2012 • 57 min
Isn’t running an IT department just like coaching a ball team? You have your team run every day to build their endurance and to keep them in peak condition. Each player player must be a top performer, regardless of his/her position,
CIOs: How to Survive The Change to “A New NORMAL”
Jun 13, 2012 • 57 min
You were already a CIO when the new Normal arrived. Now what? What got you here may not get you there, so what capabilities do you have or lack? Of the capabilities you have, what should you preserve, what should you change, and what should you lose,
Cloud Contracts – The Hidden Costs & Risks
Jun 6, 2012 • 54 min
Cloud’s obvious advantages make it seem like a no-brainer. But what are the “gotchas?” How can CIO’s ensure they get the best contract deals? And how do they mitigate excessive risk? What are the new/changing trends in Cloud Pricing models,
How to Build The Next-Gen of IT Leaders
May 30, 2012 • 57 min
Today’s uncertain times, with so much complexity and change, have been tough on our IT leaders. But these challenges show no signs of easing in the years to come. So how do we prepare the next generation of IT leaders? Will there be enough time,
Holding a Mirror up to IT
May 23, 2012 • 57 min
Good intentions aside, IT leaders often end up delivering what they think they know best. Where they have gaps in their experience it’s not unreasonable to invite consultants. The real issue is when executive management or stakeholders attempt to solic.
IT: Driving and Enabling Marketing and Sales Innovation
May 16, 2012 • 56 min
As the economy improves, companies are jockeying for competitive positions and investing in top line growth initiatives, but business paradigms have changed. Are the old traditional marketing approaches up to the job of supporting these activities give…
Transforming Government Procurement and Contract Management
May 9, 2012 • 54 min
There has always been a lot of debate over how well the government uses the public’s tax dollars to provide security, deliver services, etc. How accountable has the government been in its procurement and contract management practices?
Mobile Government: Risk, Rewards, and Roadmap
May 2, 2012 • 56 min
Enterprises have whole heartedly embraced mobility and are reaping the rewards, even while still working to mitigate the remaining risks. How is government viewing its transition to mobility? What risks and rewards are expected from making government m…
Managing The IT Skills Gap Now and For The Future
Apr 25, 2012 • 58 min
Business models, computing paradigms, delivery expectations, customer satisfaction, and profitability are all in flux. The ability of IT talent at all organizational levels to understand business as it stands and how it will morph in the future while m…
PaaS: Are solutions ready? Are we ready?
Apr 18, 2012 • 58 min
PaaS (Platform as a Service) promises a faster, more cost-effective model for application development and delivery, because you can build and run applications in the cloud. Is this something we need or is it a solution looking for a problem?
Learning That Drives Enterprise Performance!
Apr 11, 2012 • 57 min
Ongoing improvement in enterprise performance requires learning at the individual, department, and organizational level. Although we traditionally invest in these areas, how well is that investment paying off?
The Consumer Dictatorship!
Apr 4, 2012 • 56 min
The free flow of information has given today’s consumer more choices about purchasing and the power to respond quickly and effectively about what they like or don’t like. Companies have little control over this vast flow of information that affects ev
Building a New CIO Cabinet Post M&A
Mar 28, 2012 • 56 min
An M&A situation can be a strategic opportunity for an IT leader to build a new IT organization. While some people will end up leaving, a new IT leader will emerge, either from one of the companies involved or from outside.
Should There be an IT Leadership Maturity Model?
Mar 21, 2012 • 58 min
If there are maturity models for the technology paradigms IT leaders adopt, wouldn’t it be possible to develop a maturity model for IT Leadership as well? That is, an IT Leadership maturity model that would help CIOs and their lieutenants to measure th.
How Do You Secure Your Extended IT?
Mar 14, 2012 • 57 min
Today, organizations are outsourcing more and more of their IT applications, systems, and infrastructure, and moving to the cloud. But can their IT leaders depend solely on the vendors’ promises and contract agreements about delivering these services s.
Financial Services: From BI to Big Data
Mar 7, 2012 • 55 min
While Bi and Analytics are not relatively new concepts for financial services organizations, based on rapidly changing business models, shifting regulatory reforms, the expansion into new markets, and continaully morphing risk management needs,
Is Mobility Improving Healthcare Delivery?
Feb 29, 2012 • 55 min
Mobility presumably offers advantages in delivering healthcare, and so investments have been made to improve it. What has been the result? Have the investments returned a significant ROI? What specific innovations have driven down cost,
Transforming Traditional IT Into Cloud IT
Feb 22, 2012 • 55 min
With Cloud computing bringing disruptive and progressive approaches to business transformation, it would seem naïve to think we could adapt Cloud to traditional Enterprise IT norms. Any such attempts are certainly knee jerk reactions when we don’t know
Should Customer Input Govern Innovation?
Feb 15, 2012 • 56 min
Traditional wisdom claims that working closely with customers will stimulate innovation but contrarians suggest that working closely with customers yields the predictable, stifles creativity, and misdirects resources into trivial innovation.
Looking for a “Demand-Driven” Supply Chain
Feb 8, 2012 • 55 min
The old traditional supply chain “pushed products to market.” How achievable would it be to turn this around and make it into a “demand-driven” supply chain where all the supply chain partners were aligned to “pull product to sales?
I & O Investments: Technology or Operational excellence?
Feb 1, 2012 • 57 min
Today’s tight IT budgets have not slowed the rush to adopt cloud, virtualization, etc. But in our rush to spend money to save it, perhaps we may be overlooking the biggest question of all: “What is most important for Infrastructure and Operations (I
IT Workforce Skills, Competency, and Engagement: The Road Ahead
Jan 25, 2012 • 56 min
Both IT and the business environment are changing fast! While the spotlight is on technology, what about the IT people who deliver the goods? Where is today’s workforce failing? Will traditional approaches to managing the skill, competency,
Building Innovation As a Long-Term Enterprise Capability
Jan 18, 2012 • 56 min
Every company wants to innovate for growth & profitability, but is this at the top of business leaders’ agendas? Leaders and resources should be aligned to spur sustainable creativity and innovation, but doesn’t that require a framework for making inn
Rethinking IT to deliver Choice, Speed and Scale
Jan 11, 2012 • 55 min
Historically, IT value has been based on IT being able to deliver on-time and on (or within) budget. Now, business has new wants! …How do IT leaders rethink IT to deliver more choice, faster speed, and greater scale?
Benchmarks And Metrics for Fluid Business and IT
Jan 4, 2012 • 56 min
In order to stay focused, we have always applied benchmarks and metrics to establish a baseline and measure progress against predefined goals. Are the same benchmarks and metrics still relevant? Is everything that we want to measure, measurable?
The Future of IT Leadership
Dec 28, 2011 • 55 min
The IT landscape, how it supports business, drives change and derives business value is changing rapidly. How are we redefining the role of future IT leaders to adapt? What are organizations looking for in their IT leaders as they hire or retain them?
CIO Agenda 2012
Dec 21, 2011 • 56 min
What’s on the minds and wish lists of CIOs for 2012? What does business expect IT to focus on for next year? …Increasing enterprise growth, attracting and retaining customers, creating new products or services (read “innovation”),
Predicting Big Business Value from “Big Data”
Dec 14, 2011 • 55 min
Enterprises are expecting big results from Big Data. Mining Big Data sets (like web searches or twitter postings) is expected to help business managers leverage data-driven strategies to innovate, compete, and enhance productivity.
Intelligent Public Transit through IT
Nov 30, 2011 • 54 min
Every day, those of us who depend on public transit expect it to get us where we’re going inexpensively, safely, and with the reliability and consistency of a utility. How has mass transit changed from the past?
Can a CIO Use Social Media to Deliver Better IT?
Nov 23, 2011 • 56 min
Almost everyone is tuned into social media in their personal lives, so it’s no surprise social media is making inroads into the business world as well. While businesses are using SM to connect with new customers externally,
How to Enable Secure Cloud Computing
Nov 16, 2011 • 56 min
Three security issues loom large over the future of Cloud Computing: 1) Will corporate IT security policies still apply to the applications and services delivered via the cloud? 2) How will a CIO prove to management and clients that the company’s appli.
Where are You On The Cloud Maturity Model?
Nov 9, 2011 • 55 min
Cloud Computing has been around long enough for us to have ironed out most of the kinks and is quickly becoming part of our enterprise computing DNA. But does that mean most of us have aced the Cloud Computing paradigm or that we use the mature technol…
What’s It Take to Boost Energy for Peak IT Leadership Performance?
Nov 2, 2011 • 55 min
There’s lots of talk about IT leadership skills, but the personal energy capacity a leader needs to do it all is equally important. Even a champion marathon runner takes breaks. How can an IT leader, under the gun 24/7,
How to Drive Effective Fraud Prevention and Detection
Oct 26, 2011 • 56 min
2010 saw increased fraud: Payment card and check fraud was #1 & 2, phishing/vishing #3, and ACH/wire fraud #4. Financial Services, Retailers, Government & Law Enforcement IT, as well as Healthcare IT and eCommerce all face these threats. However,
Roadmap to Secure HealthCare Delivery
Oct 19, 2011 • 55 min
Healthcare organizations of all types, pharmacies, healthcare vendors, healthcare providers, and health insurance companies are all under pressure to go digital sooner rather than later. At each organization,
Secure Government and International Borders
Oct 12, 2011 • 55 min
The sheer power of “hactivism” to disrupt eCommerce and perpetrate cybertheft, is attracting technically savvy groups with more ambitious agendas then activism or crime. Not just sensitive data of governments is at risk, but infrastructure, utilities,
So, You Need to Outsource Your Workplace IT?
Oct 5, 2011 • 56 min
With the increasing strategic importance of IT, it would seem logical for IT leaders to focus attention on top line growth related initiatives. Meanwhile, workplace IT is a good candidate for outsourcing since doing so would free IT from the need to de…
Enabling Consumerization and BYOC
Sep 21, 2011 • 55 min
Enterprises everywhere are finding themselves in a position where they must accommodate workplace consumerization. The next logical step would be to go all the way and institute a BYOC policy. But, how does an IT leader go about instituting these new w…
BI Governance: Making it a Reality
Sep 14, 2011 • 56 min
BI is a business principle and an ongoing process. As the business changes, so too does BI. There also needs to be a governance framework stating guiding principles, decision-making bodies, decision areas, and oversight mechanisms,
Is Mobile BI Worth It?
Sep 7, 2011 • 56 min
As extended mobile business applications for business intelligence (mobile BI) are gaining momentum, most BI tool vendors are offering a mobile extension to the native BI suite itself. But is mobile BI really just a mobile version of traditional BI?
BI in 2011 and Beyond
Aug 31, 2011 • 55 min
Today’s BI is reactive, strategic, casual, whenever, and reliable. With the introduction of Social Media and mobile business tools, the old walls between BI users and IT will disappear. Already BI decisions are becoming collaborative,
Building a Velcro IT Organization
Aug 24, 2011 • 58 min
Today, IT people must wear multiple hats and be able to switch roles quickly! And managers need real time visibility on who, where, and when as well as the ability to configure, dissolve, and reconfigure teams as needed,
Should Business Influence Or Control IT Investments?
Aug 17, 2011 • 59 min
Often there is an implicit disconnect between the expectations and incentives set for business lines and those set for their IT counterparts. For example, business Line managers are expected to quickly spot new customer needs and adapt the processes ne…
Rethinking The 80-20 Budget Rule!
Aug 10, 2011 • 54 min
If IT is increasingly more important as a partner to all aspects of business, doesn’t apportioning most of one’s IT budget to ordinary enablement and overhead, prevent IT from engaging in those things that IT excels at,
CIO Face Off – Bean Counter vs. Investor
Aug 3, 2011 • 55 min
A Bean Counter prides him/herself on efficiency and predictability. He/she expends steady but sure progress at reaching goals. An Investor takes calculated risks. Risk of failure comes with the possibility of job lost,
Are OLD Style CIO’s Ready for The NEW NORMAL?
Jul 27, 2011 • 55 min
Business models are changing, customer expectations are rising, complexity is increasing, and it’s all occurring at an accelerating pace! The old, “tried and true” leadership/management styles may not continue to work.
Is Your IT Prepared for Fluid Customer Expectations?
Jul 13, 2011 • 56 min
In our mobile and interconnected world, we’re constantly playing catch up with “what”, “how much”, and “where” as we try to meet the expectations of our customers who want it all yesterday. We may feel we’re not “in control,” but could IT change that?
From vision to fruition, what’s it take to implement change?
Jul 6, 2011 • 56 min
Change is always hard. How do you move from pure luck at implementing a successful change to ensured change success? How do you make a successful change repeatable? We know the milestones: vision, the building of momentum as the change is implemented,
Would Accelerating Quality and CI Initiatives Keep Them From Failing?
Jun 29, 2011 • 56 min
For decades, companies have implemented CI to improve and simplify processes, eliminate waste, reduce response time, and improve quality & customer service with an eye towards increased revenue. While a CI Project may reduce process cycles and defects,…
Acing Hybrid Delivery With All/Some Cloud
Jun 22, 2011 • 55 min
In today’s competitive world, the agility of a business depends on the agility of it’s IT. Enterprises need to be fast and nimble to deliver on any task/project using managed, outsourced, private cloud or public cloud.
Can one IT Foster All 3 Types of Innovation Within One Org?
Jun 15, 2011 • 56 min
Disruptive innovation is new tech that burns through the market place, displacing traditional technologies. It can be hard to recognize at first. Planned innovations are market oriented and entrepreneurial. They require vision, discipline,
Can IT Grow The Brand?
Jun 8, 2011 • 56 min
There are five factors that affect brand positioning: 1) attributes, 2) buyer expectations, 3) competitor attributes, and 4) price, for 5) perceived quality. Today, IT critically impacts many operations and functions across business,
Desktop as a Service: Panacea or Hype?
Jun 1, 2011 • 56 min
Organizations are under unrelenting pressure to grow, drive efficiency, and mitigate risks. Worsening the situation, the continual onslaught of changes in workplace trends and technologies has resulted in a complex and costly,
Policy, Politics, & Pocketbooks: Improving IT for Present & Future
May 25, 2011 • 56 min
For better or for worse, the future of IT will be shaped by today’s policies, politics, and available resources. Policies that could hamper innovation and advancement need to be influenced and mitigated where feasible.
Building Trust Vs Bringing Change
May 18, 2011 • 57 min
A leader is able to lead because he is trusted by his team. They know him and what to expect. On the other hand, the business environment can change rapidly and unexpectedly, and a CIO must be ready to respond accordingly.
Building vs. Being Hi-Visibility Leadership
May 11, 2011 • 55 min
An aggressive, assertive, and high-visibility CIO tends to redirect recognition from those who execute the details and stifle team spirit, resulting in frustration and dissatisfaction. On the other hand, a CIO who appears reticent and takes time to del…
How Smart is Your Supply Chain?
May 4, 2011 • 55 min
Supply chain management has never been a piece of cake. There are challenges related to cost fluctuations, supply disruptions, transportation capacity misjudgments, constraints, and many other challenges. Are you fully utilizing your ability to interco…
Getting IT Plugged Into Energy Informatics!
Apr 27, 2011 • 54 min
Energy Informatics is about using IS to collect information on energy usage, so that it can be optimized to save energy and money! For example, IS collects information from sensors to tell if a room is being used, and turn off energy when it isn’t,
Workplace IT Consumerization vs Control
Apr 20, 2011 • 55 min
Once forbidden under rubrics such as Rogue or Shadow IT, consumer technology is invading workplaces everywhere! The officially sanctioned (and controlled) productivity tools of corporate IT are finding it hard to compete with the multiplicity of cool n…
Fixing the Misalignment Between HR & IT
Apr 13, 2011 • 52 min
IT is chronically long or short on resources. Resources need to be subtracted or added based on attrition, changes in tech trends, and the need to scale operations or respond on demand. Meanwhile HR sits between a rock and a hard place,
Can a CIO Act as a Chief Strategist?
Apr 6, 2011 • 56 min
The Chief Strategy Officer defines, refines, and brings clarity to the strategic issues an organization faces, so that all resources can be aligned into one cohesive force focused on a single mission, ready to move the company forward. Is the role of CIO
Great complexity ahead!…Are CEOs/CIOs ready?
Mar 30, 2011 • 55 min
Each day that passes, we see a more volatile, uncertain, and complex business world, evolving. While we struggle mightily to sustain our current existence, and perhaps eke out some incremental growth as we travel along,
How Does an IT Leader Bounce Back?
Mar 23, 2011 • 56 min
We expect any career path to show increasing responsibility and acknowledgement by peers, but in a chaotic and uncertain business environment, careers can go wrong for any number of reasons. If adversity is a test of character,
How to “Right” Staff Your IT
Mar 16, 2011 • 55 min
Right sizing IT staffing starts with a strategy roadmap for achieving business goals. Both IT and HR must identify and agree on the GAP between on-hand resources versus anticipated needs. Essentially there needs to be a plan and a process to maintain i…
The CIO Role: Getting Past “Information Management”
Mar 9, 2011 • 55 min
It’s been suggested that the role of the CIO is ready for a shift from “managing” information to optimizing the processes that uses the information. This defines a real a paradigm shift, one that drives change throughout the organization and could p
How Do You Build and Motivate a High Performance IT Team?
Mar 2, 2011 • 55 min
For the CIO to deliver real business growth, handle sensitive business/IT partnerships, and make complex technology decisions, he or she needs to be backed by a high performance IT team. What do you need and how do you go about building, training,
How can IT Help Reduce Time to Value?
Feb 23, 2011 • 52 min
There is a huge positive impact to the business if a new capability or product is introduced sooner rather than later. Referred to as “time to value,” how can IT make a measurable contribution to reducing the length of this time?
Can an IT Leader Create The “Optimal Portfolio”?
Feb 16, 2011 • 55 min
The optimal IT program/project portfolio is one that delivers the most value at the least cost that can be successfully exploited as long there is enough agility and flexibility to capitalize on the opportunities in a timely manner that avoids market v…
Assembling a Business “Village” for Effective Customer Support
Feb 9, 2011 • 55 min
The increasing technical complexity of support today demands teamwork spanning not only the whole corporation but outside as well. To reach the highest service/support goals it may be necessary to reach out to external partners, developers,
The CIO as a BPI Leader
Feb 2, 2011 • 54 min
BPI initiatives can significantly benefit organizations, by improving customer acquisition and retention, by improved worker productivity, by cost optimization, and improved risk management. So, should improving business processes be among the most imp…
Running IT as an “Outsider”
Jan 26, 2011 • 55 min
Many CIO’s are passionate, talented, and motivated but feel limited in effectiveness, by organizational politics, policy and culture. What if they were given full, unrestricted freedom to think, act, and perform as they thought fit? That is,
What Would it Take For “Collective Intelligence” to Become a Reality?
Jan 19, 2011 • 56 min
Collective Intelligence is a mix of cloud computing and crowd computing where both infrastructures are working optimally. However, cloud computing has issues related to security and privacy, while crowd computing solutions still need improvement in the…
Measurably Enhancing The ROI on End User Support Through IT
Jan 12, 2011 • 54 min
Selling is tough and keeping buyers/students/patients happy is even tougher. Today’s consumers are demanding. They want support anytime, anywhere, including diagnostics and fast problem resolution. In the age of 24/7 customer tweeting what does it take…
Is Healthcare ready for the cloud?
Jan 5, 2011 • 55 min
We value Cloud computing because it offers significant scalability and cost savings, but is that motivation enough for Healthcare to move to cloud? If money were not a constraint, what would be the best roadmap?
IT as The Enabler of Sales
Dec 29, 2010 • 55 min
How can IT help sales to inform, interact with, and impress customers? What tools can it provide, and how can it enable sales to use these tools more effectively? Some sales departments might value more sales. How can IT facilitate this goal?
Should You Outsource Your Enterprise Mobility?
Dec 25, 2010 • 56 min
Mobile devices of every sort are proliferating and becoming more and more like computers. In parallel, Internet applications, cloud computing, and the need for 24/7 on demand access with authentication and security are increasing the headaches of mana..
Rewiring Your Enterprise Architecture With Social Media
Dec 22, 2010 • 54 min
Social media is changing how we communicate, live our lives, and do business. So, how hard is it for an IT leader to rewire enterprise architecture and embed social media at business process and technology levels?
Enterprise-Wide Agile Adoption…Art or Science?
Dec 8, 2010 • 55 min
To realize the full potential of “going Agile,” the enterprise must also leverage Agile values, principles, and practices throughout the entire company. Organization-wide, “Going Agile” requires broad technical, organizational, and process changes.
Dwindling Budgets Prompt IT Rationalization
Nov 24, 2010 • 59 min
With money tight, IT departments in all sorts of organizations are looking for efficiencies and making systematic efforts to reduce non-productive redundancies. In addition to saving money, a hoped for byproduct is that a successful rationalization exe…
What’s Good for Biz is Good for Gov!
Nov 17, 2010 • 58 min
The business success stories of the corporate world are famous for continuously and aggressively seeking out ways to reduce costs and maximize profitability. In order to become bigger and more successful, they consolidate and eliminate redundancies,
IT: Facilitator of a Collaborative Budgeting Process
Nov 10, 2010 • 56 min
The “Butterfly Effect” tells us that a small change at one place in a complex system can have large effects elsewhere. If we accept this wisdom, then how crucial is IT budgeting, given that IT influences or affects just about every possible aspect of a…
Are Global Privacy Laws chasing Cloud Computing Away?
Nov 3, 2010 • 57 min
Strict privacy laws and inconsistency in the way they are defined across multiple regions, are a deterrent to the adoption of Cloud Computing in Europe. How do these snags impact global organizations with a presence in Europe as well as the local playe…
Cloud, Mobility, Social Networking, and Inter/National Security
Oct 27, 2010 • 55 min
As a world we’re vulnerable to malefactors with a plethora of ways to create havoc and uncertainty in our lives and businesses. On the other hand, as a world, we’ve also elected to be completely plugged in and interconnected.
Building an Information Driven Business
Oct 20, 2010 • 54 min
What information drives your business? How big is the gap between what you have in quality of information vs. what is desired? What do we mean when we say that we want to compete on information? What is the holy grail for becoming a truly information d…
Securing Our Financial Future Through IT
Oct 13, 2010 • 54 min
The financial meltdown is bringing a new discipline to the investment services industry. Cost inefficiencies and malpractice are under attack everywhere. How is IT being used by IT and business leaders to identify ways to cut costs and improve service …
From Information Security to Information Assurance, The Game has changed …Should Players too?
Oct 6, 2010 • 57 min
What started as computer security, morphed into information security, and is now being called “information assurance.” This includes the managing of all risks related to the use, processing, storage, and transmission of data,
Can IT Prevent Implosion Across The Energy Value Chain?
Sep 29, 2010 • 55 min
While most of us advocate energy efficiency and sustainability, it comes with a price tag. For one thing, links in the energy value chain such as production, delivery, and retail, are all facing their own challenges related to an aging workforce,
Can IT Improve Education Governance & Business Sustainability?
Sep 15, 2010 • 55 min
Over the next decade, education will decide the fate of future generations around the globe. Whether it is for K12 or college, ensuring effective Governance of the Education process and its sustainability as a business, is critical.
Beyond The Envelope: The True “Sharing” of Services
Sep 8, 2010 • 56 min
State government uses and manages technology. Local governments do the same. Government entities in every state share similarities when it comes to providing services to the citizens, so why aren’t more of these services shared across all levels o
Making Your Business Hungry for Change and Innovation
Sep 1, 2010 • 57 min
If change is the only constant, and even a business cliché, why do so many organizations refuse to embrace it and risk losing opportunities for growth and profitability? It’s because change is hard. So is innovation. But done right,
Politics in IT Organizations: The Silent Killer
Aug 25, 2010 • 53 min
While we work to optimize business performance through IT, politics has crept in at the middle management and even average technology worker levels, even though average workers usually dislike/avoid politics and politicians.
Is The CIO Becoming Extinct?
Aug 18, 2010 • 55 min
The role of CIO Role came into existence because technology became increasingly intrinsic to doing business and being competitive. However, today’s CIO often has to juggle many different skills: the financial acumen of a CFO,
Can IT Push Innovation Beyond All Customer Expectation?
Aug 11, 2010 • 56 min
Innovation has provided the customer relationship tools we routinely use to learn more about our customers, provide transparency as required, or interact with them in real time, both ways. Now that we’re collaborating with them to give them these thi.
New Delivery Models & The Economics of IT
Aug 4, 2010 • 56 min
Finding ways to quickly build capacity or ramp up the capabilities of business in conjunction with IT, in order to enable them both to nimbly respond to market changes, is rather like training a couple of pachyderms to perform a ballet.
Measuring ROU and RON for IT
Jul 28, 2010 • 55 min
We justify positive Return on Investment (ROI) for new IT initiatives to make a business case, but what are we doing about discovering and measuring negative Return on Unawareness (ROU) and Return on Negligence (RON)? After all,
How to Gain a TRUE BLUE Following for IT, Internally & Externally!
Jul 21, 2010 • 55 min
What are the secrets for gaining unswerving customer loyalty? …A good product or service that provides good value for time/money! …building personal relationship with the customer! …resolving customer complaints quickly! …
The Essential CIO
Jul 14, 2010 • 55 min
A versatilist survives by being able to do everything. A competitor survives by being better than others. A chameleon disappears into any environment. All are survival strategies of sorts. But what exactly is it that defines a CIO who can be plugged in…
Gut Feel vs. BI
Jul 7, 2010 • 55 min
If business people still base 40% of their major decisions on gut feeling, isn’t that a bit like gambling? With big money riding on a decision, why is it so hard for business and IT leaders to make decisions based on BI and the numbers?
The Private Cloud: Why? How? What Risks?
Jun 30, 2010 • 56 min
When does it make sense to go with a private, internal cloud? Once the decision is made to go with a private cloud, how do you decide if it should it be built totally from scratch? If you plan to outsource some aspects,
How to NOT Get Fired Within Your First 180 Days as a CIO!
Jun 2, 2010 • 56 min
The higher you rise, the harder you land when you fall! With everyone scrutinizing you closely for mistakes or weaknesses, as you join an organization as the new CIO, what can you do to avoid a fall from grace?
What “IT” Takes to Get The World’s Airlines Flying High!
May 5, 2010 • 56 min
Airlines strive to provide air travel that is safe and reliable, with a customer experience that is world class, comfortable, and competitively affordable. They also have to route tons of cargo and baggage reliably (and intact) to destinations around t…
Has Green IT Delivered on its Promise?
Apr 28, 2010 • 55 min
There has been a lot of talk about what we all want and expect out of Green IT, but have we achieved true sustainability at a positive or even breakeven ROI? What is left to do? Where are the success stories,
What Things Do We All Hate About IT?
Apr 21, 2010 • 55 min
Technology can be extremely frustrating, both for IT leaders and for business users. Business people question whether IT costs too much and delivers too little, too late. They also resent being powerless to influence what IT does and how it does it.
Cloudy Picture: Why is Fed IT Slow at Adopting The Cloud?
Mar 24, 2010 • 55 min
If there are obvious benefits for corporate IT to move to the cloud, what about Federal IT? Wouldn’t Fed IT benefit in the same way? Are there any situations where it doesn’t make sense for federal IT to move to the cloud?
The New Fed IT Workforce: What Will Change?
Mar 17, 2010 • 56 min
There is a big push to modernized and make government IT more efficient. While there are a lot of ambitious initiatives, what’s the plan for the fed IT workforce? If an IT organization is only as good as its IT workers,
Should IT Drive Business Service Reliability?
Mar 10, 2010 • 56 min
To deliver value, a given business service must be highly reliable. What are the challenges to reliability? And, if reliability is based on broad accessibility, guaranteed continuity, and high performance - aren’t those all dependent on IT?
Patient Centric Health Care Through IT!
Mar 3, 2010 • 57 min
Being in a hospital can be frightening and uncomfortable for patients and their families. Advances in IT are dramatically improving health care and bettering the experience for patients, their families, physicians,
Healthcare IT: Finding The EHR Roadmap
Feb 24, 2010 • 55 min
The American Recovery and Reinvestment Act of 2009 has put health care organizations under pressure to adopt electronic medical record systems (EHR) by 2014, but many health organizations are nowhere near ready to convert their existing systems to an E…
Delivering Actionable BI
Feb 17, 2010 • 55 min
Historically, BI reporting told you what had already happened, but hasn’t offered much of anything actionable. Shouldn’t predictive analytics provide actionable insight to business people other than analysts,
Improving Application Performance Management
Feb 3, 2010 • 54 min
Wouldn’t it be great to have a crystal ball that would warn us when our business critical application performance was starting to slip? Unfortunately we can’t predict this and when it happens, we engage in finger pointing matches,
Are You a Rockstar IT I&O Leader?
Jan 27, 2010 • 54 min
As an I&O (Infrastructure & Operations) leader, do you know how to get the most bang for your buck, out of you data center and end user computing environment without sacrificing performance or reliability? Are you able to make your business leaders see…
Is an “In-House” Application Development Org Necessary?
Jan 6, 2010 • 56 min
The Application Development function is fraught with challenges, complexities, and can require hard-to-find resources. So, does it make sense to keep this function in-house? If you do outsource, why do only partial outsourcing?
Priorities for a CIO’s 2010 Agenda?
Dec 30, 2009 • 55 min
Whatever comes, economic recovery or misery, what priorities will be on a CIO’s 2010 agenda to make their IT more strategic to their business? What new technologies will be key to this mission?
Business/IT Strategy: Align or Converge?
Dec 23, 2009 • 55 min
The holy grail for IT leadership is Business/IT alignment. Perhaps if IT leadership took a step back and focused instead on converging Business and IT strategy, business alignment would become a moot point.
Cloud and Data Integration: An Unsolved Problem?
Dec 16, 2009 • 55 min
Most organizations use some form of SaaS. In the brave new world of cloud computing, what are the solutions and challenges to integrating two disparate data sets? How do we marry “data from somewhere else” with “our data here”?
Delivering Smarter, More Competitive BI
Dec 2, 2009 • 55 min
What is “Business intelligence” for, if not to give a company a competitive edge? What’s the state of competitive BI today? Have enterprises been able to fully exploit BI for all its promised potential or has it turned out to be more difficult in execu…
IT Governance Also Offers Business Survival!
Nov 25, 2009 • 58 min
IT leaders are used to thinking of IT governance as a way to optimize IT to create and deliver value. However, when economic times turn tough there is a tendency to see it as a cost and a budget item to be cut. What if that thinking is wrong?
Cutting IT Costs vs. Increasing Organizational Risk
Nov 18, 2009 • 57 min
In troubled economic times, organizations tend to cut their IT budgets to reduce the risk of losing sustainability. However, unbridled IT cost cutting could actually increase risk by cutting the critical funds IT needs to help sustain business strategi…
Can Business Harness IT to Minimize Risk?
Nov 11, 2009 • 56 min
Since IT supports the business functions needed to execute business strategy, wouldn’t IT be a powerful ally in minimizing business risk? Is there any way IT could help identify risks ahead of the curve so they could be dealt with before they become se…
Cyber Security Priorities – The Road Ahead!
Oct 28, 2009 • 56 min
No one is secure from the relentlessly morphing and multipronged threats facing the Internet. These threats are real and must be met with a cohesive and collaborative effort from both public and private sectors to increase security.
Cyber Security: Realistically Handling The Risk of The New
Oct 21, 2009 • 53 min
There are risks inherent in all new technology. Sometimes these risks get blown out of all proportion in comparison to the advantages these new technologies can offer. Rather than letting our worse fears keep us from exploiting these new technologies f…
What’s the “state” of State Cyber Security?
Oct 14, 2009 • 55 min
While each state has its own technology issues, they all face similar internal problems related to cyber security. There is also a need to create a secure collaborative cyber environment among all states. What are the common current gaps each state fac…
Is ‘Walmarting’ IT a good idea?
Oct 7, 2009 • 55 min
IT leaders are getting aggressive about innovating and creating top line growth! So, what about optimizing IT product/services procurement and minimizing costs to the nth degree? This should, in theory, maximize profits, right?
IT & Business Transformation: Helper or Driver?
Sep 30, 2009 • 55 min
The harsh new business world of globalized competition, economic contraction, and technological change are forcing businesses everywhere to transform themselves by expanding their boundaries, consolidating their business interests,
Here’s $19 Billion, now make healthcare IT work!
Sep 24, 2009 • 47 min
IT budgets in Healthcare have always been too meager. Finally there’s more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task of computerizing medical records.
Managing Risk to Reap the Rewards of New Technology
Sep 23, 2009 • 54 min
The introduction of a new IT technology imposes risks: Political risks to champions within the IT organization; business risks that vary based on how invasive or intrusive are the changes it imposes on business; and financial risks as regards its imple…
Managing Higher Ed Complexity thru IT to deliver!
Sep 16, 2009 • 57 min
Higher Ed will play an important role in paving the way to a successful tomorrow for the US. We need to deliver world class higher education on a shoe string budget to new generations of students and retain them through innovating programs and services…
Generic vs. Branded IT
Sep 2, 2009 • 56 min
At many times IT leaders may go with a *generic* IT solution rather than a branded focused custom IT solution, built to specific business requirements with corporate strategy in mind. While we pay lip service to Business-IT alignment and innovation man…
The Y-Factor: Is IT Ready? Are CIOs Ready?
Sep 1, 2009 • 57 min
They are highly mobile and demand constant connectivity. They desire personalization and choice in whatever they do. They work to live, not live to work. They don’t like being paged at 2 am. They change their jobs very quickly. Who are “they”?
Cloud Governance: is NOW The Time?
Aug 26, 2009 • 54 min
Cloud computing is being increasingly embraced by the enterprises for even mission critical applications, infrastructure, and operational needs. So, isn’t it time that we put an overarching governance model in place,
IT Modernization: Why now? And how?
Aug 12, 2009 • 56 min
While most organizations have cut their IT budgets to the bone, IT Modernization is been suggested as a way to optimize value while reducing risk and cost. How exactly do we define “IT modernization”? What factors make it a compelling strategy?
The CIO as a Successful Influence Manager
Aug 5, 2009 • 55 min
A CIO’s success depends on how well he/she influences a variety of internal and external people/teams, and it is particularly difficult to get things done when dealing with a random group of people that he/she doesn’t directly manage.
Can SPM Perform as Promised?
Jul 22, 2009 • 58 min
Suppliers are a constant source of concern. At any time, something that affects *their performance* could arise to jeopardize *our business interests*. Even more terrifying is the worry that they may get too lax about working with us to comply with gov…
Improving The Quality of Information
Jul 15, 2009 • 54 min
For some, IT is the plumbing which allows an uninterrupted and efficient flow of information. But, what about the quality of the information that is flowing through the “plumbing”? We wouldn’t drink bad water no matter how elegant the plumbing,
Can a CIO Lead From The Middle?
Jul 8, 2009 • 56 min
CIOs need to build networks, exert influence up and down the hierarchy, problem-solve, communicate effectively, and deliver, in order to keep the wheels of the IT organization moving in the same direction as the business and deliver results.
Running IT Like a Teenager
Jun 17, 2009 • 56 min
Like a teenager, as IT professionals, we are also wrestling with internal turmoil, and want to do things differently, defying the norm. Our overzealousness and thinking “outside of the box” attitude is often taken for immaturity.
Bargain Hunting in IT Outsourcing: What are the Savings?
Jun 10, 2009 • 57 min
Organizations talk about offshore outsourcing being a strategic initiative, but what is the driver? It takes time and patience for an investment in India to deliver real results, but just as that investment is starting to pay off,
Dare a CIO Show Sensitivity in Tough Times?
Jun 3, 2009 • 56 min
With the global economic downturn and increasing competition, corporate focus is on IT to deliver results! Dare a CIO be sensitive or touchy-feely, or do tough times demand a tough-nosed productivity centric number cruncher, who delivers at any cost?
Improving The IT Planning Process
May 27, 2009 • 55 min
The state of our IT, short or long term, is a direct reflection of how well we’ve planned. Our hindsight is only as good as the plans we made the previous year and the end results. So, how should we plan? Do we plan based on empirical data?
Are All Your IT Applications Truly Strategic?
May 13, 2009 • 58 min
Over the years, organizations build any number of IT applications to get work done. They then keep those same applications limping along, year after year. Would there be any value to identifying which ones are truly strategic and then focusing on inves…
Negotiate and Lead: Mantra for IT Leaders
May 6, 2009 • 56 min
Today, IT spending can represent up to fifty percent of annual corporate capital expenditures. Not all CIO’s are blessed with procurement departments and savvy buyers who know the technology well enough. So, a CIO needs to step in.
Getting New Business from Current Customers
Apr 29, 2009 • 56 min
Lately, new customers are hard to come by. What about focusing our attention on our current customers and getting more (and maybe additional) business from them? What would it take to get our current customers to use us more? Can IT help?
Does Your IT Vendor Pass The Tough Times Test?
Apr 22, 2009 • 56 min
A Friend in need is a friend indeed. In a severe economic downturn, everyone is affected. What do you look for from your vendors, to signal their willingness to work with you to help you successfully weather the downturn?For the most part,
Structuring ECR vs. Slash and Burn!
Apr 15, 2009 • 56 min
Everyone is trying to get a handle on costs, but an indiscriminate slash and burn of assets can reduce productivity and profitability. Cost cutting needs to be more precise. Could IT help capture costs as well as the impact of cuts in those costs,
Getting a Handle on User Driven Innovation
Apr 8, 2009 • 55 min
In the past, R&D built products and designed services to be cheaper and cheaper. Today however, competition is driven by knowledge vs. price. Instead of selling what we produce, we need to produce what sells.
Leveraging Social Networks for Results
Apr 1, 2009 • 56 min
All workers have networks of colleagues, both outside as well as inside the organization. To access all ideas available in both networks, what is the best way to introduce social networking into business strategy?
Demand Management: Justifying the ROI
Mar 11, 2009 • 60 min
Demand management promises the next generation of supply chain forecasting, however it can be a complex initiative involving a cascade of changes in jobs, organizational structure, and communications within and outside the enterprise.
Is IT Insourcing Becoming The “IN” Thing?
Mar 4, 2009 • 55 min
The global economic slump has prodded IT leaders into considering new ways to become self-reliant. Coveted outsourcing destinations are more expensive then they used to be. The IT talent pool has been overfished. And,
UC: As Simple as it Sounds?
Feb 25, 2009 • 55 min
Today’s new competitive world of work is global, more connected, and alwayson! Unified communication (UC) is the newly proposed tool for bringing all communications together. Are these solutions ready to deliver as promised?
IT: Working with Business to lead Customer Innovation
Feb 11, 2009 • 56 min
Business knows clients and generally tells IT what the client wants. IT is strategic, and understands how to make Innovation happen. Since innovation is what the customer really wants, shouldn’t IT be invited to the table to work in tandem with busines…
Ending Legacy Apps: When & How?
Feb 4, 2009 • 56 min
Some organizations have been nursing legacy IT systems and applications along for decades in the belief they are squeezing the maximum value out of them. At what point do you decide you’ve gotten your money’s worth?
Next Technology Revolution in the USA: Beyond Promises
Jan 28, 2009 • 55 min
In order to remain globally competitive and develop a workforce of appropriate number and quality, the national leadership has made promises to provide support for the next US technology revolution. However,
Justifying IT PMO in an Economic Downturn
Jan 21, 2009 • 56 min
Should you assume that creating an IT PMO will automatically create business value? During an economic downturn anything that impacts IT costs has to be evaluated carefully. Bottom line: you need to be sure the number, complexity,
Data Centers: Belt Tightening vs. Strangulation
Jan 14, 2009 • 54 min
Despite the global wide financial meltdown, businesses still need to keep running, and Data Centers are the very soul of most businesses. The need to accommodate continually accumulating data and ongoing computing growth doesn’t stop,
Indian CIO: Surviving a Wild Ride of Ups & Downs
Jan 7, 2009 • 56 min
Indian enterprises ballooned rapidly and Indian IT leaders rushed to manage the growth by leveraging the latest technologies. Now the global economic crisis has abruptly put the breaks on IT initiatives worldwide.
Is Your Email/Data Secure in The Cloud?
Dec 31, 2008 • 56 min
In the interest of achieving scalability, are we moving too quickly to cloud computing? What about data/email security issues? Once Cloud Computing becomes the de facto standard, there will be no turning back. Is our act together?
A Troubled Marriage: HR and IT
Dec 17, 2008 • 57 min
There is a huge opportunity cost, when IT resource needs cannot be met quickly and cost effectively. Some problems include: an IT that is unaware of budget constraints or corporate cultural criteria, or a non-technical HR that can become a bottleneck.
A Quantum Leap: Transforming IT from a Cost Center to a Value Driver
Dec 3, 2008 • 55 min
IT that merely maintains the status quo doesn’t attract substantial funding. OTH, IT that helps the business innovate and operate more efficiently has the power to profoundly improve business processes, save money,
IT Workforce Mapping: Finding the right mix
Nov 26, 2008 • 56 min
IT leaders must structure their organization to take full advantage of new and changing technologies. They must ensure that every team member contributes to the success of the business as IT grows and changes around them. Roles must change too,
Versatilist Crew: Will IT get done?
Nov 19, 2008 • 57 min
While versatility may be the key to a successful IT career path, as a CIO, are you ready to put your job on the line by delegating tasks to team members that may not always be up to it?
Realigning IT in a Downturn to Get an Upturn!
Nov 12, 2008 • 55 min
Isn’t IT supposed to be strategic? If so, can an IT leader do any special realigning of IT resources to help his/her company not only survive the downturn, but be in a better position strategically once things improve,
2009: Bright or F.U.D.?
Nov 5, 2008 • 54 min
In 2009, IT may be used as a driver and sandbox to deliver innovation and competitive advantage to businesses worldwide. At the same time, worldwide labor arbitrage, looming baby boomer exodus, and other economic imbalances may introduce fear uncertain…
Can 20 hrs/Wk People Satisfy a Hungry IT?
Oct 29, 2008 • 56 min
While IT has allowed some industries to cut labor, paradoxically, IT is having problems finding skilled people! Two trends are responsible: the boomer generation of experienced technology workers is approaching retirement and some valuable IT resources…
Cost of IT Quality or Lack Thereof…
Oct 22, 2008 • 56 min
For some not so obvious reasons, the Quality Assurance function in IT is treated as a step child! While there are costs related to implementing quality in terms of appraisal and prevention, are these costs really exceeding that of failure?
Once Merely Thrifty, VoIP’s Going Strategic!
Oct 15, 2008 • 55 min
At one time, VoIP was just a way to cut down on phone bills. With the convergence of audio and data streams, VoIP is now a serious communication tool millions of businesses depend on every day. But cheap phone service is only one aspect.
Getting “in the Groove” as a CIO
Oct 8, 2008 • 57 min
A CIO’s job tenure is fraught with deadlines, RIF’s, job changes, and other stress, and a tough job can take its toll. Is there a better way to do a much better job? …perhaps by using positive thinking or changing our thoughts to affect outcomes?
Trust IT Vendors at Your Own Peril!
Oct 1, 2008 • 56 min
When it comes to hot new technologies that are still immature or just challengingly complex, how can an internal IT department develop the necessary criteria to avoid being taken for a ride by a vendor? How does IT Leadership keep a healthy skepticism …
A CIO as a Second Banana
Sep 24, 2008 • 57 min
While there are obvious incentives for an IT executive to opt for the title of CIO in a small firm, what about accepting a position in a much larger firm where he/she reports to another CIO? For the ultimate IT leader, a CIO,
Leveraging ITSM Beyond IT
Sep 17, 2008 • 56 min
IT Services Management (ITSM) started as a set of best practices to deliver better IT. However, the execution touches almost every area of business. Isn’t it time that we exploit ITSM’s potential beyond IT?
IT Security: Future Perfect?
Sep 10, 2008 • 56 min
Today’s IT security is only as effective as the human beings who implement and monitor it. Technology may promise self healing, intelligent, automated systems that will proactively respond to threats. How soon will this be a reality?
India: The new face of enterprise IT
Sep 3, 2008 • 55 min
With the economic explosion in India has come challenges of managing growth and competitive pressures. Changing from the relatively insignificant business function of keeping computers running to becoming a mission critical backbone of an organization,…
Is IT Consolidation The Right Strategy?
Aug 27, 2008 • 55 min
Consolidation of IT infrastructure, applications, and data is the logical way to control costs, but how much consolidation is practical? Too much and the end result may be a lethargic monolithic IT with a lot of inertia and intertwined critical parts r…
Burn the Desktop – Let’s Work Online!
Aug 20, 2008 • 57 min
It wasn’t long ago when using office productivity applications online were considered a fad. Enterprise applications are already running in (software as a service) SaaS and/or are internally hosted and used over a browser.
Can IT Bring on TRUE CSR?
Aug 13, 2008 • 54 min
Organizations have long been using Corporate Social Responsibility (CSR) as a PR tool and/or cost of doing business. IT facilitates organizational changes such as those related to CSR, through communication and collaboration. So,
Always Up IT: Beyond SLAs
Aug 6, 2008 • 56 min
Many organizations require virtually 100% uptime. This means more than just implementing internal or vendor SLA’s. How exactly do you train people and develop a 100% uptime culture? What kind of technologies and processes do you have to put in place?
CIO Dilemma: Be a Sprinter or Marathon Runner?
Jul 30, 2008 • 54 min
A CIO needs to keep his/her IT organization agile to handle uncertainty, rapid business changes, disruptive innovations, and cater to management that may not have the patience to wait for long term IT projects. On the other hand, careful strategy,
Security: A Moving Target!
Jul 23, 2008 • 55 min
Most innovations including virtualization, SOA, and Web 2.0 are still not fully cooked and have security vulnerabilities. Furthermore, there are more new innovations in the pipeline. How does an enterprise secure anything when everything is in flux?
Exploiting ECM to Maximize ROI
Jul 16, 2008 • 56 min
Organizations are adopting ECM (Enterprise Content Management) systems to handle the deluge of different types of content coming from many different sources. How successful are they at getting a handle on all that content, and when successful,
Is Thinking OTB a Question of Nature or Nurture?
Jul 9, 2008 • 54 min
Is being a creative CIO based on natural talent alone? ….Or can critical skills like thinking “”outside the box”” (OTB) be learned? What balance of innate and acquired skills make the difference between a merely good CIO and a truly creative IT leader?
Better IT Workforce Through an Industry-Academic Partnership
Jul 2, 2008 • 55 min
A fresh graduate (even with MIS as a major) usually has little clue about how real world IT works. If ongoing education programs are ineffective in retooling or improving worker value, can IT and academia come together to create an ongoing certificatio…
Re/Designing An Effective IT Governance Model
Jun 25, 2008 • 55 min
While there’s a lot of emphasis on IT Governance, organizations have been building silo IT governance mechanisms to solve problems in isolation. This is a reactionary and prevents IT from making a strategic impact.
Choice Computing? No problem!
Jun 18, 2008 • 55 min
What would it be like if an end user could be offered real flexibility in the way they use technology? This would include maintaining central control with respect to security and who gets what, as well as an almost self-healing desktop environment less…
Software Project Success: Beyond Flipping a Coin!
Jun 4, 2008 • 54 min
There have been multiple best practices and methodologies proposed to minimize the risk related to software projects (iterative, agile etc.). With stakes so high, organizations are open to any and all suggestions and deploy internal/external resources …
Virtualization Performance: Stretching The Envelope!
May 28, 2008 • 54 min
We’ve virtualized servers, networks, storage, applications, and I/O, and reduced the physical infrastructure footprint. The next step is to maximize performance. What avenues are being explored and what benchmarks can we reach or exceed?
Video over IP: Opportunities and Challenges!
May 21, 2008 • 55 min
Whether it’s used for security surveillance or as a resource for an enterprise, Video over IP has penetrated the enterprise. What used to be an operations issue is now one more headache for the IT leader. What does getting Video over IP buy us?
Can a CIO Afford a 2 Week Vacation?
May 14, 2008 • 55 min
Most IT leaders don’t take much needed long vacations. The fears are that on one hand, if something happens, they’ll have a mess to fix. On the other hand, if every thing works smoothly in their absence, corporate management may wonder if they are wor
SaaS Management: Morphing Pain!
May 7, 2008 • 54 min
SaaS promises big relief while causing new headaches such as: Identity Management challenges, difficulties in moving quickly and seamlessly from one SaaS offering to another, and greater difficulty in isolating issues within the brave new world of mash
A Burnt Out IT Workforce: Diminishing Returns
Apr 30, 2008 • 55 min
With stakes continually rising, maximizing the use of IT talent and resources can become so demanding, it becomes counter productive. Burnt out and struggling with grueling hours toiling over ever growing task lists,
Large Application Delivery: Solving a Good Problem
Apr 23, 2008 • 55 min
Business growth brings its own challenges. With organizations delivering large web applications and content across the globe to multi-platform desktops and mobile devices, there are 2 delivery problems: 1) Scale (number of users and devices) and 2) The…
My CIO is an Alien!
Apr 16, 2008 • 55 min
If being a CIO is a very demanding role that requires taking control of the IT function to reduce cost and get things done whatever it takes, are you in danger of being seen by your own crew as well as other business users, as an oppressor,
MDM: Is it an IT or a Business Challenge?
Apr 9, 2008 • 56 min
Organizations are facing a problem: They don’t have a unified view of the data spread across departments. Expensive technology tools claiming to magically solve this problem have not helped. Is this a problem with creating or sharing data?
Social Networks: The Enterprise Adoption Challenge
Apr 2, 2008 • 58 min
Beyond the cool technology factor, can social network tools (networking sites, Internet communities, blogging software, et al) be adopted by enterprises to facilitate learning, internal and external communication,
Green IT: The True ROI
Mar 26, 2008 • 56 min
Green IT initiatives are primarily to help improve the global environment rather than our balance sheets. While organizations may join the bandwagon for visibility, do they really care about it given that there is not a significant tangible ROI on rela…
The CIO as a Communications Maestro!
Mar 13, 2008 • 56 min
Effective communication with internal/external constituents and customers is key to achieving success in business and IT. How well are we doing on that front? What does it take for an IT leader to become a maestro and conduct a communications orchestra…
IT Spending Into the Skid
Mar 12, 2008 • 56 min
When faced with a car skid, experts teach that you should “steer into the skid”, despite an instinctual urge to do the opposite. Similarly, when it comes to IT investment and its impact upon business performance, management reacts the same way.
IT Initiative Failures: Saving a Sinking Ship
Mar 5, 2008 • 57 min
There are numerous examples of failed IT initiatives and related analysis of why the failure happened. What can be done to proactively raise the flag? At what point, do we cut our losses vs. trying to save a sinking ship?
Does Your IT Helpdesk Help?
Feb 27, 2008 • 55 min
The IT helpdesk operation in most organization has mostly been ad hoc and reactionary. It has also been given the glamorous title, “”service desk”” with “”ITIL”” expected to provide a virtual weapon and the department to become a proactive army that an..
Isn’t IT still a team sport?
Feb 20, 2008 • 55 min
Technology allows today’s IT work force the convenience of working from anywhere, untethered from each other or a physical location. But what happens to the team, when the players are in virtual rather than physical proximity? What’s lost,
IT Innovation: Too Much, too Quick?
Feb 13, 2008 • 55 min
While each new IT innovation is expected to bring value, it also tends to bring complexity. How quickly can you digest the changes required by one innovation, before being able to swallow more from the next one?
Every IT Decision Counts!
Feb 6, 2008 • 54 min
The success or failure of IT is usually attributed to the BIG decisions made by the top brass. However, the relatively small decisions made by the IT crew and mid-management as part of day to day operations also have a snowball effect in the overall ef…
Becoming a TOP LINE driven CIO
Jan 30, 2008 • 54 min
Using ‘Cost Savings’ as the sole determinant for justifying IT’s value, actually undermines its true value. Today’s IT leaders need to be “Show ‘em the money!” kinds of guys. What does it mean to be an IT leader,
Cloud Computing: beyond research projects
Jan 16, 2008 • 54 min
Cloud computing is a new technology that promises virtually unlimited processing bandwidth, with access to data from anywhere on any device. Is it ready for commercial adoption? What are the key user needs driving this initiative?
Multi-Vendor Sourcing: Handling Uncomfortable Bedfellows
Jan 9, 2008 • 56 min
In global outsourcing, it is not uncommon to have multiple vendors to reduce risks. But, can we rely on competitors to work together as one happy family, and deliver on their respective expectations?
Successful Disaster Recovery: What Does it Take?
Dec 19, 2007 • 56 min
Research indicates that when tested, almost half of all disaster recovery plans fail, resulting in harm to a brand, customer loss, losses to competitors, and loss of valuable company data. What steps should companies take to ensure successful disaster …
Data Center Virtualization: Digging Deeper
Dec 12, 2007 • 55 min
Data centers are the vaults where we store mission critical information and intellectual property that users may need to access on quick notice but which also need to be protected. What does it take to successfully ‘virtualize’ a data center?
Enterprise Virtualization – from The Industry’s Perspective
Nov 28, 2007 • 55 min
Vendors! Global enterprises! It seems like everyone is embracing virtualization! Meanwhile, the analysts who keep track of such potentially IT-world shaking technologies are intently watching related and emerging trends. What are they seeing?
The Pied Piper CIO
Nov 14, 2007 • 55 min
For IT to be truly successful at delivering value, the non-IT members of an organization must know and trust IT enough to adopt the positive changes IT can foster. Just how effective are the various internal communications methods such asbrag emails,
Homogeneous IT Outsourcing Delivery: Are We there Yet?
Nov 7, 2007 • 55 min
When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However,
Effective IT Contract Negotiations
Oct 24, 2007 • 55 min
How we negotiate the IT services or software licensing related contracts has a significant impact on how IT meets “getting more done with less” expectations set by executive management. How do we plan and carry out such negotiations for success?
Adopting Enterprise Virtualization: A Practitioner’s Perspective
Oct 17, 2007 • 56 min
While Enterprise Virtualization technology has tremendous potential what does it take for an IT leader to get it introduced and adopted in his/her organization in a planned fashion? What are the challenges and possible remedies?
Life of a CIO in 2012
Oct 10, 2007 • 55 min
Business and IT are changing at a warp speed. IT leadership is on its toes playing catch-up with a mandate to make IT lean and do more with less. On top of that, we have the baby boomer exodus which will be leaving IT departments with an acute manpower…
From Curry to Wontons: Following Cost Leadership
Oct 3, 2007 • 57 min
Rising costs in India are pushing US and European organizations to shift their focus to China for their outsourcing (IT and BPO) needs. Is outsourcing really all about just getting lowest cost option? Could this mindset be a recipe for failure?
Remaining Airborne Through IT
Sep 26, 2007 • 57 min
The airline industry has been through a rough ride. Cost cutting measures go only so far. How is IT contributing towards making airline companies more sustainable, agile, and profitable?
CQI vs. Innovation in IT: Catch 22
Sep 19, 2007 • 58 min
Continuous Quality Improvement (CQI) in IT mandates that we implement standardized processes to ensure predictable execution and results and reduce error probabilities. Innovation on the other hand requires us to break the mold and think out of the box…
Making IT Shared Services Work
Aug 29, 2007 • 56 min
Some claim that while the IT shared services model looks good on paper, it’s a nightmare to implement and doesn’t produce the promised ROI. Is this true? What is the actual success rate of implementations, and have they yielded real value?
IT Innovation: The Inspiration/Perspiration Balance
Aug 22, 2007 • 56 min
Innovation is the mainstay of sustainable competitive advantage and success in today’s fast-changing world of business. However… can creativity in IT alter the conventional balance of 1% Inspiration and 99% Perspiration,
The Emotionally Intelligent CIO
Aug 15, 2007 • 55 min
The stresses of rapidly changing business needs, globalization, and a need to create competitive advantage through IT are bringing out the best and worst traits in today’s CIO, while balancing work and home life requires an almost a superhuman effort.
Enterprise Virtualization: Making it a Reality
Aug 8, 2007 • 55 min
Organizations are aggressively moving forward to make their IT dynamic by introducing virtualization to their server, storage, application, and desktop environments. How are we planning for this? What are our specific goals and priorities?
Effective IT Audits and Auditors
Aug 1, 2007 • 58 min
How an IT audit is carried out and how we best leverage internal/external IT auditor(s) determines the fate of organizations facing compliance mandates today. An increasing number of compliance initiative failures and the reported inadequate empowermen…
Complex Business Transformations: Can IT help?
Jul 18, 2007 • 57 min
Business transformations are inevitable in order to stay competitive. They bring along complexity and IT has to deal with that complexity after the game plan is in place. As a result, there is a high implementation cost for transformations in IT and no…
CIO Decision Making: Intuitive or Analytical?
Jun 27, 2007 • 57 min
CIO decision making today is based on extensive “due diligence” performed leveraging multiple information sources as well as tools that aid the process. Still, the results are less than stellar. Is it possible to rule out the gut feel?
Next Generation Data Storage: Beyond Coolness!
May 30, 2007 • 57 min
Data storage requirements are growing exponentially, consequently, the need for scalability, simplicity of management and performance is forcing organizations to look for new solutions. This may be good news for vendors,
Software Change Management: Planning for Success!
May 16, 2007 • 55 min
When increasingly complex IT systems and applications must be modified by globally dispersed technical teams due to a deluge of requests from a variety of stakeholders, we call it “change” in today’s world. Managing this change is not easy,
Cheaper, Better, and Safer Healthcare: IT Innovation Can Help!
May 9, 2007 • 56 min
Healthcare is expensive. Limiting rapidly rising prices and lowering costs are on everyone’s agenda. IT innovation promises to help by offering solutions to handle supply chain inefficiencies, providing better monitoring and scheduling solutions,
Integrating Supply Chain Post M&A: Taming The Beast
May 2, 2007 • 56 min
While Post M&A IT integration is tedious, an even more challenging task is Supply Chain integration. What makes it so formidable is the need for a very high level of human intervention and the usually large disparity in the related systems,
CIO at Large: Freedom, Paranoia, et al
Apr 4, 2007 • 55 min
Senior IT professionals go through an emotional roller coaster ride when their IT leadership role in a company comes to an un/planned end. It can be challenging to find another equally high profiled IT leadership role,
Stifled User Productivity and Innovation: Is Corporate IT Responsible?
Mar 21, 2007 • 53 min
Today’s business user wants to get things done faster and better, with or without Corporate IT’s help by leveraging the consumer devices and programs. Does it make sense to accommodate this parallel IT department run by business users vs.
Global IT Talent Crunch: What’s The Plan?
Mar 14, 2007 • 54 min
Globalization, outsourcing, and other forms of decentralizing IT functions are supposed to yield great results and address the “more with less” directive. However, with the baby boomer exodus from the IT job market looming,
The Lean Data Center: Just Another Bandwagon?
Feb 7, 2007 • 54 min
Surveys show large numbers of CIO’s are applying/deciding to apply lean principles to improve their data center operations. But applying the “lean techniques” developed by car manufacturers 30 years ago, to today’s data centers,
CIO New Year Agenda: A Weather Forecast or More?
Jan 31, 2007 • 56 min
Now that the first quarter has started, the last minute buzz around next year planning is over. Seminars, articles, and conferences are centered around the CIO Agenda for the new year. What was the due diligence performed as these planning agenda items…
ITSM and SOA: Siamese Twins
Jan 17, 2007 • 55 min
As organizations start implementing ITSM and/or SOA, the interdependence between the two should become obvious. Are organizations recognizing this connection? How can this inherent relationship be leveraged to plan and execute a common implementation a…
IT Media Today: Use, Abuse, and Impact
Jan 10, 2007 • 56 min
We are surrounded by a large number of Information Technology media outlets which ideally should aim to keep us informed and help us make better decisions. Given the reality of competition and heavy dependence on Advertising and sponsorship dollars,
Impending IT Workforce Vacuum: What’s the Plan?
Dec 20, 2006 • 56 min
By 2010, there will be a major IT workforce exodus with baby boomers reaching retirement age. How are we planning to handle this shift expected in IT workforce levels? How is industry and academia collaborating to ensure that the new breed of IT talent…
CIO Trainee: A Tough Road Ahead
Dec 13, 2006 • 48 min
There is a tremendous talent pool out there with potential to become the next successful CIO. Most don’t know their potential or are not exposed to the right grooming. Then there are others who are ready but don’t seem to get the right opportunity.
Challenges and Rewards of Hosted Supply Chain
Dec 6, 2006 • 54 min
Given the dynamic business environment, hosted supply chain offerings seem like a dream come true. How realistic are these claims? Are there any strings attached? How should organizations go about deciding whether hosted supply chain is the way to go?
Dashboards, Metrics, et al: The Use and Abuse
Nov 15, 2006 • 55 min
Lately, a lot of investment has been made in providing sophisticated dashboards and metric to IT and Executive leadership. Are these tools useful or even usable? Are they actually being used? Can or are they being abused to disguise failure?
Justifying IT Asset Management Tomorrow!
Nov 8, 2006 • 56 min
With the advent of pc virtualization and Web 2.0, the perceived need and value of IT Asset Management may be diminished. If so, how do we justify the investment in Asset Management?
CIO Turnover: A Four Year Itch
Nov 1, 2006 • 44 min
On an average, about every 4 years, many CIOs move on. Some say there are no challenges left to resolve and others say that there are way too many! In either case it seems like a 4 year itch, the results of which may not be in the best interest of the …
Successful SOA Adoption: What does it Take?
Oct 25, 2006 • 55 min
As SOA becomes pervasive within the organization as well as among external entities, just setting up related technology is not enough. While we are betting on this wild horse, what control and governance measures are being taken for its successful adop…
Agile Infrastructure: Is it an Oxymoron?
Oct 11, 2006 • 56 min
We demand agility from our IT environments and offering software solutions to address the issue. How about infrastructure? Understaffed and bogged down by daily fire-fighting, can we truly expect the infrastructure team to complete a project without an…
How to Make IT Successful Through Better Communication
Sep 27, 2006 • 50 min
While we are busy handling compliance and integration issues, communication among IT workers, between IT and other departments, IT and end customers, etc. is equally important and usually the weakest link preventing IT from delivering at its full poten…
Is ITIL Delivering On Its Promises?
Sep 20, 2006 • 55 min
More and more US companies have been adopting ITIL best practices in combination with 6 Sigma, CoBIT and other existing frameworks. Is ITIL really delivering on its promises?
Building a Maverick IT Organization
Sep 13, 2006 • 54 min
With constant pressure to deliver “more with less”, not only the IT leaders but the whole IT organization needs to join hands and get creative, get unconventional, and break the norms with a sole purpose of making the business successful.
Partnering for Success in IT: A Dating Game
Sep 6, 2006 • 55 min
Partnering with Vendors, Up/Downstream Value Chain members, or other departments/divisions can successfully can bring multiple benefits to an organization provided it is initiated and maintained carefully. Come to think of it,
Preparing your IT for Web 2.0
Aug 30, 2006 • 56 min
While some treat the concept of ‘web 2.0’ as hype, the concept has gained enough mass, that it cannot be ignored outright. Meanwhile, software as a service is gaining popularity, while there is also an increasing demand for consumer devices to be integ…
A CIO’s Performance Appraisal
Aug 16, 2006 • 55 min
A CIO’s role is more crucial to organizational success today, than ever before. How well established are performance benchmarks? How can a CIO’s ongoing performance be measured effectively?
A Safer America Through IT
Aug 9, 2006 • 56 min
The Department of Homeland Security (DHS) is carrying out a monumental task of bringing all federal and state agencies together in terms of its data and applications, thus creating a cohesive force to fight against internal and external threats.
Prioritizing IT Initiatives: Art or Science?
Aug 2, 2006 • 56 min
The ability to juggle multiple IT initiatives is a required qualification for IT leaders. Stepping up to the challenge many IT leaders end up biting more than they can chew or pick the wrong battles. What does it take for an IT leader to pick the right…
Thin Client Computing: Is it for Everyone?
Jul 26, 2006 • 54 min
By centralizing the computing assets, we are expecting thin client computing technologies to provide higher uptime, more end user work space, better security, and better manageability. Are these tall claims? Is thin client computing for everyone?
Fine Tuning IT Middle Management: Why and How?
Jul 19, 2006 • 56 min
Middle management plays an important part in the way IT is delivered. They are the lieutenants who help realize the strategies created by the IT leaders while dealing with demanding technology workers. They also have an invaluable knowledge of business…
Right Turnover Rate for an IT Organization
Jun 21, 2006 • 58 min
We always advocate employee retention and attempt to reduce employee turnover since there are significant costs attached to it. However, employee turnover may not be all that bad. Continuous infusion of fresh blood, great talent,
Dealing with IT Chargebacks
Jun 7, 2006 • 54 min
IT chargebacks promise better control of IT spending by making users more conscious about their IT resource requests, since it means they will end up paying for those resources. But what works in theory has turned out to be a nightmare in practice.
CIO as a Change Agent
May 24, 2006 • 56 min
IT can be used to make an organization more competitive which requires redesign of existing business processes as well as design new processes. However, we need people to buy into these ideas. Thus, as IT leaders, we need to be change agents.
No Cost Cutting. No Deadlines. IT Delivered.
May 10, 2006 • 56 min
Delivering IT faster, cheaper, and better may have become the mantra for most organizations. However, this may not be the best choice in all cases. What if the executive management gives you a free hand to spend the required amount of money and take th…
Sizing an IT Project Complexity
May 3, 2006 • 56 min
Sizing an IT Project in terms scope, effort, and cost is usually done using templates following a few ground rules. Do we factor in complexity? Is it the same for every project or for that matter every organization?
Making the best use of IT Research
Apr 26, 2006 • 56 min
IT Leaders today are inundated with research data promising an unprecedented insight into trends and issues and help them manage their goals better. How much of this data is actually useful? How do research firms decide on the research initiatives?
Measuring IT Project Success
Apr 12, 2006 • 56 min
Project success requires a combination of product success and project management success. We usually ask “was your project a success?” Instead we should be asking “how successful was your project?”. With different stakeholders using different measures,…
Effective Patch Management
Mar 29, 2006 • 57 min
Software companies now release thousands of patches every year. To make the process efficient, organizations using the software are deploying patch management software as an efficient and automated way to manage and deploy these patches. However,
Making Enterprise Portals Work!
Mar 22, 2006 • 54 min
Enterprise portals are rapidly being adopted to address the information and application access requirements of an organization. A large percentage of such deployments are not delivering results or are facing adoption issues. What is going wrong here?
IT Co-Sourcing: A new Promise
Mar 15, 2006 • 55 min
Having been burnt by high failure rates using outsourcing, IT leaders are looking for options. Root cause analysis has determined that beyond money there needs to be a little more skin in the game, for an alliance to be successful.
The American Competitiveness Initiative: Why It Matters to You
Mar 8, 2006 • 55 min
President Bush recently announced The American Competitiveness Initiative (ACI) to encourage American innovation and strengthen this nation’s ability To compete In the global economy. This is an ambitious and multifaceted initiative.
360º Customer View Through IT
Mar 1, 2006 • 56 min
What if we had a complete visibility to customer’s values, their key issues, their thought process, their decision making approach, and their overall buying behaviors? Can we safely say “deploy Business Intelligence and CRM systems” is the answer?
IT Delivery Process Vs. Agility: A Balancing Act
Feb 22, 2006 • 56 min
A well defined IT delivery process minimizes risk and increases rate of success and requires appropriate time and effort for checks and balances. Meanwhile, IT is also supposed to facilitate quick business change thus help develop an “agile” enterpris
A Resourceful CIO
Feb 8, 2006 • 54 min
Today’s CIO needs to deal with more than just IT. Ideal CIO is one who leverages his/her resources and skills to get the job done while dealing with ever increasing pressure of delivering more with less. Are resourceful CIOs born with the talent or is .
Ethical issues in an IT Organization
Dec 9, 2005 • 55 min
Whether it is related to reporting regulatory compliance, agreeing to hide or delete digital information that may divulge a mis-conduct, blowing whistle against an IT system that may be causing damage to your organization or its customers; it is the du…
New Orleans Disaster: The IT Management Story
Nov 18, 2005 • 55 min
How well can you prepare for the worst and deal with the aftermath? From normalcy, to chaos, to revival; the unfortunate event in New Orleans will have lessons to teach to the IT leaders of the world.
Legacy Turnover Rate for an IT Organization
Nov 4, 2005 • 54 min
Legacy systems play such a critical role in IT infrastructure; yet seem to drain precious resources. Today’s CIO is challenged with achieving a balance between managing short-term issues of cost and complexity,
The Identity Management Challenge
Oct 28, 2005 • 55 min
Today’s IT environment is a mixed bag of legacy systems, hosted applications, and enterprise software with their own authentication and authorization mechanisms. What if there was one logon id and password per user for all applications. Even better,
Information as a Service
Oct 21, 2005 • 53 min
The world today is experiencing an unprecedented growth in data and information generated by multiple disparate sources. Linking to this data is also being made easy by leveraging SOA (Service Oriented Architecture).
IT Management in the Wake of a Natural Disaster
Oct 14, 2005 • 56 min
In today’s world, most organizations have some sort of contingency plan in order to deal with business disruptions. Beyond just maintaining a warm or hot site, there are other IT management challenges that need to be thought through in the event of a n.
Is your IT SOA (Service Oriented Architecture) Ready?
Oct 7, 2005 • 56 min
Getting on board Service Oriented Architecture (SOA) bandwagon may seem as simple as creating a few web services. But, there is more involved. Are all components of your IT organization ready for it?
IT Infrastructure Library (ITIL) – Is it a Silver Bullet?
Sep 16, 2005 • 56 min
ITIL is a set of best practices for IT governance first developed by British Government 20 years ago. With CMM and CoBIT already in place, what incremental benefits does ITIL provide?
IT-Enabled Supply Chain Management: What Next?
Sep 2, 2005 • 55 min
Supply Chain management (SCM) has significantly benefited from IT. Once the required level of optimization is achieved, does it make sense to keep investing where the incremental benefits are minimal? Is there an out of the box thinking required to tak…
VoIP: Savings Vs. Pains
Aug 26, 2005 • 57 min
The VoIP wave promises great features along with significant savings. Once the adoption reaches critical mass, will it offer the same advantages over Baby Bells? What are the implementation and maintenance challenges?
Capitol Hill and IT
Aug 19, 2005 • 55 min
The US Congress holds tremendous power and shapes the way IT related regulations are envisioned and enacted. The whole idea is to develop a system of checks and balances in order to prevent potential abuse and safeguard the interests of nation and its …
Developing your Killer IT Crew
Aug 12, 2005 • 53 min
As an IT leader, you can be only as effective in delivering results as your crew. Careful selection and grooming of your IT staff goes a long way.
CRM: Love Thy Customer NOT Software!
Aug 5, 2005 • 55 min
Till date, there are a very few adopters who have success stories to tell. Either the CRM deployments have been total fiascos OR have failed to deliver significant incremental value as expected. The whole idea is to get closer to the customer using CRM…
The M&A CIO
Jul 29, 2005 • 55 min
Mergers and acquisitions are becoming a way of life for today’s CIO. How can the IT leadership be groomed to adequately handle the related challenges?
The Changing Landscape of ERP Solutions
Jul 22, 2005 • 55 min
In this day and age of Open Systems and Open Source development, what possible value does ERP offer? With millions of dollars already invested in ERP solutions, are the organizations stuck paying for its maintenance or are there other options?
The True Measure of IT Value!
Jul 15, 2005 • 55 min
Try talking to an IT Leader about how to measure value of IT for an organization. Usually, the answer is long winded and full of abstraction. Now is the time to do the real math. What measures can be used to quantify the value of IT in form of hard num…
CIO of a Recovering Economy: The Challenges and Expectations
Jul 8, 2005 • 55 min
CIOs have gone through utopia during the Internet Boom followed by a drastic cutbacks after the bust. Now, as economy is recovering, today’s CIO is challenged to deliver value by investing in technology again. How are things different now?
Enterprise Storage and Compliance: Feeding the Monster!
Jul 1, 2005 • 55 min
Government Compliance Regulations are requiring organizations to retain electronic records including structured data (databases) as well as documents, spreadsheets, and emails for longer than ever periods of time. Yes,
IT Turnarounds: Strategies and Tactics that Work!
Jun 17, 2005 • 55 min
Radical results do not always warrant radical measures. With so much being said about how to turnaround a failing IT organization, what actually works?
Open Source: Rewards for Brave Souls
May 27, 2005 • 56 min
Knowledge begets trust and confidence! As more and more technology leaders feel comfortable with open source technologies, the corresponding adoption rate is increasing. While there are a few challenges, organizations taking a leap of faith may be rewa…
Exploiting Business Intelligence Solutions
May 13, 2005 • 57 min
Organizations spend millions of dollars on business intelligence solutions. ROI depends on how we exploit the data and transaction patterns made available.
Wireless Applications: Value for an Enterprise
Apr 22, 2005 • 55 min
While the advent of wireless applications has brought information at our fingertips, does it really make our business management any efficient or effective?
IT Vendor Management: An Ongoing Challenge
Apr 15, 2005 • 58 min
With IT becoming mission critical for almost every organization and with increase in reliance on outsourcing relationships, the key to getting best deals on IT products and services is to have great relationships and high level of trust.
IT Budgeting and Spending Patterns
Apr 1, 2005 • 56 min
At one end every penny spent on IT has to be justified and is closely watched. On the other, technology is supposed to deliver miraculous results in overall cost savings in operations and business process optimization while juggling with ever changing …
Redefining Enterprise Architecture
Mar 18, 2005 • 56 min
With IT in organizations becoming more than complex and service oriented, change is required in the way we comprehend enterprise architecture, strategic value we place on it and the resources we deploy in terms of dollars and people to build and mainta…
Self Service or Disservice
Mar 4, 2005 • 62 min
There is a new trend towards providing self service portals, kiosks, and other mechanisms to reduce ongoing customer service costs. A customer may not want to wait in line but still needs personal attention.
IT Challenges of Hospitality Industry
Feb 25, 2005 • 57 min
In hospitality industry, it takes a lot to please customers and have them keep coming back. What what does it take to always deliver the best while lowering the cost of operations, and how IT can be leveraged to attain this seemingly impossible goal?
Fraud Detection Through Technology
Feb 11, 2005 • 56 min
Whether it is theft or an employee scraping off pennies out of transactions and transferring to their checking accounts, technology can play detective by recognizing patterns that can lead to proactive fraud detection.
Role of IT in Business Change
Feb 4, 2005 • 56 min
No longer can and should the IT crew in an organization implement a technology application and assume their responsibility is over. They need to make sure that the initiative brought about positive change for the business. Similarly,
Making of a CIO
Jan 28, 2005 • 56 min
Today’s CIO almost needs to be a superhuman as the expectations are such. This transition from a technology executive needs to start early in the career. What does it take to identify a potential CIO candidate and groom him/her to taken on the challenge?
Ensuring IT Project Success
Jan 21, 2005 • 57 min
Success for an IT project requires careful planning and immaculate execution. In addition, it also requires having the necessary legal safeguards in place. What project management and legal issues could crop up in a given project and how can we deal wi…
US Patriot Act: The Enterprise Response!
Jan 5, 2005 • 55 min
The US Patriot Act (USPA) has a significant impact on the way an enterprise safeguards privacy of its employees and customers. What are the corresponding technology management challenges? What are the corresponding strategies to effectively manage USPA…
Managing Sarbanes Oxley Compliance
Dec 10, 2004 • 56 min
Sarbanes Oxley compliance is here to stay. What are organizations doing to not only get the first time certification but also monitor ongoing compliance status? How does IT help here?
BPM – Connecting Enterprises
Dec 3, 2004 • 57 min
Organizations, both large and small, can benefit from standards for process modeling, process execution and process choreography. These standards would allow companies to communicate with trusted partners, to create a repeatable, scalable,
To LINUX or NOT to LINUX!
Nov 19, 2004 • 59 min
Organizations today are looking at LINUX as an opportunity to save significantly on software licensing fees. Options are available to only pay for support and ongoing upgrades. Is this too good to be true? What is the ROI?
Why CIO Needs a CTO?
Nov 12, 2004 • 58 min
The role of CTO is often undermined in an organization where the CIO is the leader. What value does a CTO bring to an organization and how can the CIO leverage a CTO’s contribution to carry out his/her job effectively?
IT Portfolio Management: Keeping Score
Nov 5, 2004 • 58 min
IT Portfolio Management is far beyond a one time effort. Ongoing efforts related to measuring results and using feedback for continuous improvement is critical.
The Changing Role of a CIO
Oct 22, 2004 • 58 min
With IT is becoming a key driver for business, the role of CIO is changing as well. While a CIO could be enjoying the limelight, the increased accountability and related challenges are equally daunting.
Does IT Matter?
Oct 15, 2004 • 58 min
While we are all riding the technology wave, have we ever stopped and considered the possibility of overestimating what technology can do for us? Playing devil’s advocate can definitely help us get a reality check.
The Service Resolution Management (SRM) Wave
Oct 8, 2004 • 59 min
The service resolution management (SRM) wave is all about giving better serve customers. How different is it from CRM? What new opportunities and challenges does it bring for software vendors and end customers?
Building an Agile Enterprise Through IT
Oct 1, 2004 • 56 min
Agility in an enterprise is defined as an ability to adapt to changes in business environment with minimal disruption of existing processes and in minimal time. Can IT help build an Agile Enterprise?
Executive Oversight of the IT Portfolio
Sep 24, 2004 • 58 min
Successful IT Portfolio management requires risk management, program and project level supervision as well as IT Governance. What role can and should the technology leadership play in these areas?
Technology Evolution and Management – A Perspective
Sep 17, 2004 • 58 min
Is the technology evolution actually helping individuals and businesses? Where is this continuous pursuit of technology going to lead us?
Getting the Best Out of an Enterprise Network
Sep 3, 2004 • 57 min
Today, almost every aspect of business processing is carried out over enterprise network. Due to limitations on available bandwidth, there is a constant tussle about which process/data gets priority over others.
RFID – The TCO and ROI Challenge!
Aug 27, 2004 • 60 min
RFID promises anytime anywhere tracking of inventory at the warehouse and in transit. There is a steep price tag attached to it and has its own related integration challenges. Is it for everyone?
Evolution of Enterprise Security
Aug 20, 2004 • 56 min
In the last decade the role of enterprise security has evolved from a departmental function to a well funded and closely watched strategic function. What are factors involved in this evolution and is there a tangible benefit to this move towards acute …
What is a Good RFID Solution?
Aug 13, 2004 • 56 min
The mandates related to RFID in supply chain industry has spawned many initiatives and products that claim to tackle this beast. What is a vendor’s perspective of the challenges that RFID is claiming to tackle and how are they architecting solutions to…
SPIM and SPAM: Chronic and Uncontrollable
Aug 6, 2004 • 56 min
Consumers and Businesses alike, SPAM and SPIM (where even during Instant Messaging, unsolicited messages popup) is causing a lot of nuisance and resulting in financial losses for businesses. Will we ever get a handle on them?
First IM and now Blogging: The Enterprise Adoption Challenge
Jul 30, 2004 • 57 min
Earlier Instant Messaging (IM) had a stigma attached to it that it is for fun only. Now it has become part of enterprise communication. Blogging is facing the same skepticism and is not being adopted by businesses thus undermining its true potential.
IT Portfolio Management – Is it Chaos Management?
Jul 23, 2004 • 58 min
Two independent teams working on their respective department level projects to build the SAME application. Sounds familiar? This arises from decentralized IT decision making. How chronic is this problem? Do we fix it or just invest an IT portfolio mana…
IT Re-Engineering
Jul 9, 2004 • 57 min
Due to the dynamic business environment, corresponding IT needs change as well. What does it take to exploit the technology innovations, preserve existing IT investments, and Re-engineer to produce a world class IT organization.
Residual Value of Business Continuity Investments
Jul 2, 2004 • 55 min
Organization invest heavily on business continuity. However, like any insurance, there is no residual value offered. Is it possible to eat the cake and have it too? Lets listen to Joe to learn how an organization can creatively invest its precious doll…
IT Challenges of Retail Industry
Jun 25, 2004 • 57 min
IT Management of retail industry requires a constant balancing act between always up POS (point of sale) systems while helping back-office operations run smoothly to ensure overall consumer experience. Lets listen to Jef to learn about the unique chall…
Building a Lean IT Organization
Jun 11, 2004 • 57 min
Over dependence on outside consultants and weak in-house IT staff acts as a double-edged sword that could prove disastrous for an IT organization. Lets listen to Jim to learn about what it takes to remove such inefficiencies and help streamline IT orga…
Web Services: Hype Vs. Reality
Jun 4, 2004 • 59 min
Companies are making significant investments in Web Services for seamless interaction, internally, as well as, with outside organizations. In some cases, in fact, it almost seems like Web Services is considered a ‘cure-all’! However,
The BPM (Business Process Management) Wave
May 28, 2004 • 57 min
Business Process Management (BPM) solutions have been emerging in the technology marketplace. We have been handling, tracking, and monitoring business processes using technology solutions since last couple of decades. Lets listen to Mike, Phil,
Global e-Commerce – Realizing the Full Potential
May 21, 2004 • 56 min
After Internet bubble burst, the once over hyped term eCommerce almost became a stigma. Companies are leveraging it but is it being fully exploited yet? Lets listen to Sunil to learn about how eCommerce can be used to gain competitive advantage in this…
IT Challenges of Transportation and Logistics Industry
May 14, 2004 • 58 min
In an industry such as Transportation and Logistics, where the level of human intervention is high, achieving operational efficiency is a challenge and a moving target. Lets listen to Jon to learn about the related challenges and how IT comes to rescue.
Leveraging IT to Get the Most Out of Every Dollar
May 7, 2004 • 57 min
In the given competitive landscape, the very existence of an automotive parts supplier depends on how they work with every shrinking margins while still maintaining quality of its products and efficiency of delivery.
Business Value of IT in Utilities Industry
Apr 23, 2004 • 56 min
A lot goes on behind the scenes while we enjoy basic amenities like electricity, gas, and water. Lets listen to Lynne to learn about the part IT plays in managing production, delivery, and support related business processes for the Utilities Industry.
IT Outsourcing: Why and How?
Apr 16, 2004 • 58 min
Do you need to outsource your IT functions? If yes, then how to do it right in order to reap the full benefits that it promises? Lets listen to Frank to learn about the challenges and rewards of IT outsourcing.
IT Challenges of Construction Industry
Apr 2, 2004 • 56 min
What does it take to gain competitive advantage through creative use of IT, especially in a low-tech industry like construction. Let’s listen to Phil to learn more about how to deal with related challenges, changes,
The Future of Internet
Mar 26, 2004 • 58 min
Internet changed the way we live our lives and do business. What advancements in technology, leveraging internet, can we expect that would further help businesses in being more effective and profitable? John was one of the founding members of WWW conso…
IT Challenges of a Transit Authority
Mar 19, 2004 • 56 min
Managing transportation system within a busy city is a major challenge. Lets listen to John to learn about the related issues and how IT makes this daunting task easier.
Controlling Supply Chain Through IT
Mar 12, 2004 • 57 min
What makes Supply Chain management challenging? It is the control and visibility of what is going on. Lets listen to Mike to learn about control and visibility challenges of Supply Chain and how IT helps in meeting them.
Challenges of a Large IT Implementation
Mar 5, 2004 • 57 min
What are the odds for a large IT implementation to be successful? There have been more horror stories than successes. Lets listen to Gary to learn about the challenges of large IT implementations and his insights about managing them to success.
Managing Distributed Projects
Feb 20, 2004 • 60 min
IT projects, when executed in a distributed environment i.e. by geographically separated teams, face a number of issues. Moreover, with the advent of offshore outsourcing, these issues are becoming more obvious.
IT Acquisition and Asset Management: Taming the Beast!
Feb 13, 2004 • 58 min
Procuring, managing, and tracking IT assets can be a challenge for any size organization. Let’s listen to Bob to learn more about how he and his team, by focusing on solving software acquisition and management issues,
Business Value of Technology in Real Estate Management
Jan 30, 2004 • 56 min
Higher fixed costs, lower occupancy, and other related challenges make Real Estate Management business highly competitive. That is where technology can play a key role in providing the required support as well facilitating new offerings to keep the bus…
Digital Divide
Jan 23, 2004 • 58 min
While some of us are moving at warp speed to embrace technology, there are some who don’t have a computer or even a telephone. This is Digital Divide, a serious issue, that needs to be addressed. Each day, more and more politicians, industry leaders,
Using Technology for Competitive Advantage
Jan 16, 2004 • 57 min
Wireless telecommunication business is fiercely competitive. High fixed costs and lower prices due to competition leaves razor thin margins. Let’s listen to Karen to learn more about how US Cellular is using technology for competitive advantage and ret…
Supporting Philanthropy Through Technology
Jan 2, 2004 • 56 min
More and more Not For Profit organizations are leveraging technology to serve the community. Maintenance of these technology investments is expensive. That is where CICF and its technology support initiative NPower come to rescue.
Disproportionate Success in Healthcare Through Technology
Dec 26, 2003 • 57 min
Can we achieve disproportionate success in healthcare through innovative application and adoption of technology? Lets listen to Sanjay to learn about the possibilities, the challenges, and strategies that would make it a reality.
IT Audits: Do we Need Them?
Dec 12, 2003 • 59 min
We have mature IT Management Processes and Controls in place. IT Audits are not for us. Is this true? Lets listen to Richard to learn about why Audits should be part of IT Strategy and what makes them a useful tool for managing IT better.
Building Better Homes Through Technology
Dec 5, 2003 • 59 min
What has technology got to do with building homes? Lets listen to Frank to learn about the value of technology in home building business and challenges that are faced in managing technology to meet business objectives.
Improving Healthcare Through Technology
Nov 14, 2003 • 58 min
When it comes to healthcare, we expect nothing but the best. What role does technology play in providing best healthcare to a patient? Lets listen to Mike to learn about the needs, challenges, and joy of being able to use technology to better life.
Assistive Technologies: The Business Angle!
Nov 7, 2003 • 55 min
Businesses advocate providing employment to people with disabilities. In this information age, what are businesses doing or can do to support this employee segment? Lets listen to Ken to learn about how the reading and information transfer needs of emp…
Technology Innovations: DOs and DON’Ts
Oct 31, 2003 • 56 min
It takes serious planning and immaculate execution to bring a new technology product to market. Dr. Bruno is well know for his pioneering work on Compact Discs, Multimedia, MPEG, Video Conferencing, and security systems. Lets listen to Dr.
Starting a Technology Company NOW!
Oct 23, 2003 • 56 min
Starting a Technology Company NOW is a formidable task. It was never easy! John started Flyswat, Inc. in 1998 and sold it 3 years later to NBCi for whopping $100M. Lets listen to John to learn about how he did it, the obstacles he faced,
IT Security: How much is enough?
Oct 10, 2003 • 55 min
Security of business information is a top priority. What should businesses do to secure their information assets, optimally utilizing the scarce resources?