Social Solutions

Social Solutions

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Cutting edge of social trends, tools and techniques.
The New Facebook of Disaster Control Communication
Sep 20 • 52 min
No, that is not a type. Facebook has introduced a single destination where users can access all of its tools geared toward responding to crisis. It should be no surprise that individuals and businesses alike have been turning to Facebook for a long time…
FTC is Watching Influencer Endorsements
Sep 14 • 55 min
Hurricane Irma like Harvey is now in the history books, but the devastation both storms left behind with take years of recovery. During times like this marketing sensitivity is essential for businesses to maintain their credibility and loyalty from their…
Who is Watching You on LinkedIn?
Sep 6 • 51 min
Did you know that your presence on LinkedIn is now visible when you are on online? We didn’t think so. The latest innovation from LinkedIn may or may not be welcome news. We’re all used to having our online presence visible on Facebook, but never on…
Using Social Media During Natural Disasters
Aug 31 • 51 min
This has been a devastating week for nearly 13 million people from Texas and Lousiana. They need our support, our prayers and our help. But not everyone can drop everything and go there to assist. So what can you do and what should you do to use your…
How will your business drive new revenues with self-driving cars?
Aug 19 • 52 min
This fall, at Stanford CSP, Sudha will be teaching the first-ever course on the business of self-driving cars to help entrepreneurs and innovators to “find the gaps” so they can drive (pun intended) the next generation of innovative businesses. On this…
Will Facebook Put You in the Sandbox?
Aug 17 • 49 min
Just when you thought Google was the biggest threat to your business, you find out Facebook is an even bigger threat. Starting immediately, if your website is not mobile responsive, then Facebook will no longer show your posts in news media feeds. Why…
Would You Pay Twitter $99 a Month to Promote You?
Aug 3 • 52 min
We are not quick to recommend spending money on social media unless we are confident it will produce results for you. Well, maybe, just maybe, Twitter has come up with an innovative possible game changer with their most recent announcement. If they fully…
Who is Your Legacy Contact on Social Media?
Jul 20 • 54 min
We don’t like to think about it, but if something happens to us, who will take over to manage or close our social media accounts? Facebook just announced a new option for you to name your Legacy Contact in the event of an emergency. That’s only one of the…
Spam Coming Soon to LinkedIn
Jun 21 • 51 min
We have seen the changes over the last couple of years on the granddaddy of social media sites. Linkedin, in its effort to stay relevant, has introduced features that show a striking resemblance to other platforms. But they haven’t always warmed the…
A Well Done Video is Worth a Thousand Words
Jun 15 • 54 min
At the risk of using a trite cliché, this statement speaks the truth. And Facebook is making it even easier by expanding their test of video cover images. This is really good news for creative marketers. In the ever increasing world of competing for…
Metaphor for Crap or Good Clean Results?
Jun 7 • 52 min
Who could have imagined that the premier introduction at the Apple Worldwide Developers Conference this year would be a third-to-market (instead of first-to-market) version of Amazon Echo and Google Home. And may we present the Apple HomePod? Once you get…
Job Seekers Turning to Instagram
Jun 1 • 51 min
Just when you thought usage trends were settling into a new norm, along comes Instagram as the new go-to site for researching company culture and workplace life. LinkedIn better be paying attention because this phenomenon among the 19 to 29 year old…
Would You Search for Chatbots if Available?
May 17 • 50 min
You probably didn’t wake up this morning with this burning question on your mind. If fact, we’ve been pondering it all day and still haven’t decided it’s relevance in the world of digital marketing. But there is definitely some validity I considering a…
Can a Red Bathing Suit Put You Out of Business?
May 11 • 44 min
No one supports creative campaigns on social media more than Carol McManus and Ken Herron, but it might be time to discuss a few pitfalls that could cost you a lot of money and even a lawsuit if you’re not careful. Case in point: SunnyCoClothing and the…
Meet the Digital Version of Reese’s Peanut Butter Cups
May 4 • 50 min
As businesses and platforms evolve, there is choice to go it alone or find ways to collaborate with complementary and beneficial partners. The latest example of this is the soon to be launched streaming news TV network from Twitter and Bloomberg. The…
The New Social Media Landscape
Apr 26 • 54 min
Remember way back when Pinterest had a Like button? Remember when creating a Facebook cover for your page was easy? Remember when??? Another week and another week to talk about the massive changes that are happening on your favorite social media…
Artificial Intelligence Comes to LinkedIn
Apr 20 • 54 min
When did the executives of the world hold the meeting to inform LinkedIn that they needed help communicating? Obviously, there was a meeting because the newest AI feature does exactly that…provides the words, the when and the automatic messaging for its…
Epic Fail for United Airlines Reaches Across the Globe
Apr 12 • 53 min
We all know that social media leaves fewer and fewer places to hide from our mistakes, and when we don’t learn from past failures, the impact compounds itself. Poorly managed customer service, specifically on social media, is not a new controversy…
The Case of the Disappearing Egg
Apr 6 • 54 min
With Easter only a week away, everyone is thinking about eggs – including Twitter – but in their case, they decided to permanently do away with the egg as a default option for user who don’t take the time to upload their own image. Will this separate the…
Mimicking Features on Social Media Not so Flattering
Mar 30 • 54 min
If Copycat tactics are the highest form of flattery, then Snapchat should be blushing. But that blush probably doesn’t represent happiness as much as a boiling anger over the continued scraping of their once unique features. The latest to introduce their…
Marketers Go Where the Fish are Biting
Mar 22 • 54 min
The world of social media and digital tools marches forward and with every new initiative marketers are challenged with the decision of what delicacy to taste and what should be discarded from their plate. Herein lies the challenge with marketing – we all…
Why is Every Social Media IPO Like a Thrill Ride?
Mar 9 • 56 min
f you recall, there was huge excitement in the tech world between 1995 and 2001 in the era known as the Dotcom Bubble. But then came the crash and many shattered dreams as well as empty bank accounts. Watching what is happening less than a week after…
The Perils of Copying a Competitor
Mar 2 • 54 min
We’re back from our mid-winter break and tons of great (and not so great) things have been happening in the social media digital world. Let’s start with LinkedIn. Okay, we can agree it was time for facelift but why on earth copy Facebook? Perhaps that…
Tap, Click and Buy Gets Easier
Feb 15 • 54 min
We’ve been talking for some time now about the enormous value of the Pinterest Buy button, but they are working on a project that will totally upend retail as we know it today. Can you imagine being able to see an image on Pinterest, tap on it, and be…
Is It Time to Take a Political Stand?
Feb 8 • 55 min
For a long time, you have heard us say to avoid polarizing topics on social media lest your business risk alienating half of your potential market. Topics typically include gun control, religion, abortion, and of course, politics. But these are new times…
Are You Ready to Hashjack the #SuperBowl?
Feb 2 • 56 min
The beautiful thing about the Super Bowl is that you don’t have to have $5 million to spend on a 30-second ad. But you must be ready to take advantage of the action through social media and become part of the conversation. We’ll share tips on how to play…
Instagram and Snapchat Duke it Out
Jan 26 • 58 min
When was the last time you were on the playground scrapping it out with a rival? Probably a few years ago. That proud tradition of ‘dukes up’ has not lost its punch (pun intended) in the digital world. Rivals clash every day but this week the news is all…
Are Chat bots Smarter than Humans?
Jan 19 • 55 min
The simple answer is sometimes they are. One thing we know we can count on is that they respond in real time and make a genuine effort to answer our questions – without putting us on hold or passing us off to another person. This is only one of the topics…
Have you Ordered Your Kuri Yet?
Jan 12 • 55 min
Today’s Social Solutions Show is all about new technologies that were unveiled at the Consumer Electronics Show in Las Vegas last week. Ken Herron was there in person and his jaw is still not fully in place after seeing what’s coming and what’s available…
Must Do-Should Do-Could Do Small Business Marketing
Jan 5 • 60 min
If you are like most small business owners and entrepreneurs, you are overwhelmed with the options to market your brand. Traditional options like newspaper, local radio or direct mail are still viable but expensive. Digital options like email marketing,…
2017 Predictions for Small Businesses
Dec 22, 2016 • 58 min
Are you ready for Social Solutions? Today is our last live show of the year and it promises to be chock full of important news and information to help you in your marketing for 2017. Your hosts Carol McManus and Ken Herron have been as busy as the elves…
Inspired Success from a Serial Entrepreneur
Dec 14, 2016 • 52 min
Steve Lee, owner of Modern Life Network, is the quintessential entrepreneur. Quiet by nature, but undeterred in his quest to start new ventures where he sees a need and where he can make money. The diversity of his ventures is impressive, but the stories…
The Internet of Things (IoT) for Business
Dec 8, 2016 • 60 min
Sudha is an instructor at Stanford continuing education school. She is a champion for girls who code and hosts mentor programs for girls at devcamps and hackathons. She has been a venture mentor at MIT and Director at Bay Area, Facebook, Twitter,…
Have You Posted a Yelfie Yet? (That’s Not a Typo!)
Dec 1, 2016 • 58 min
The popular review site Yelp may have just fixed two problems – a better way to manage fake reviews and a new and creative way to use Selfies! On today’s Social Solutions Show Ken Herron and Carol McManus will tell you all about Yelfies and what they can…
Hot Tips on Using Social Media with No Budget
Nov 15, 2016 • 60 min
It’s a special day for Carol McManus and Ken Herron. We are smashing up our two shows into one this week. We have combined the LinkedIn Lady Show with Social Solutions to bring you a special broadcast that incorporates hot news and solutions to a chronic…
The Real Winner of the Election Was Twitter
Nov 10, 2016 • 60 min
The election is over and the mandate of the American voter has been heard. Donald Trump will be the next President of the United States. Regardless of your political stand, there is one clear winner that cannot be disputed and was equally supported by…
When Your Marketing Channels Shut Down
Nov 3, 2016 • 61 min
What do you do when a tool or a platform you have been using for your marketing disappears? Well, hopefully you didn’t put all your eggs in the Vine basket, because that is exactly what is happening. Twitter announced the demise of this popular 6-second…
Endorsements that Matter Are Not Just for Politics
Oct 26, 2016 • 58 min
For a long time, users and viewers have questioned the validity of endorsements on LinkedIn. Who are these people? Why are they endorsing me? Is this feature helping or hurting my reputation. Well the answer lies in the middle. Chances are you will be…
The Consequences of Facebook and Politics
Oct 20, 2016 • 60 min
Just because you can doesn’t mean you should. What on earth are we talking about? Well mixing politics with social media, of course. Facebook announced a new feature this week allowing you to publicly endorse your Presidential candidate on your profile…
Does Your Company Have a Target on Its Back?
Oct 13, 2016 • 59 min
Join Carol McManus and Ken Herron for a rollicking time as we discuss how Presidential tweeting has impacted brands and how they are managing damage control – it happened to Skittles, TicTac, Oreo, and Ford, and yes, it could happen to you! Have you heard…
Move over Craigslist & eBay for Facebook Marketplace
Oct 5, 2016 • 59 min
What do we love about Craigslist? It’s free! What do we love about eBay? It’s the world’s largest garage sale! And what do we love about Facebook Marketplace? The over a billion users and a new way to spike engagement along with sales! That’s just the tip…
The Newest Variation of 140 Characters
Sep 21, 2016 • 58 min
Just when you thought you had it figured out, Twitter yet again changed the rules! But the good news is they keep stretching 140 characters without really changing the maximum. How? Tune in to Social Solutions with Ken Herron and Carol McManus and we’ll…
What are the best social networks for authors?
Sep 15, 2016 • 57 min
Carol is off today, and before you start worrying about what trouble I’ll get myself into on today’s show without adult supervision, joining me today is my very special guest, author Karen Dimmick. Karen is the author of the upcoming book 47 Mind Hacks…
From Apple With Love
Sep 8, 2016 • 59 min
Today was another big announcement from Apple with the anticipation an insider leaks about the new Apple Watch and the iPhone 7 but did the hype live up to expectations? And what do these introductions mean to your business? That’s how we start today’s…
Alienate Your Customers on Social Media
Sep 1, 2016 • 58 min
What super-premium French luxury retailer missed the marketing opportunity of a lifetime recently? Answer: Goyard. What did they do? Well, tune in to Social Solutions to hear this incredibly stupid, shortsighted, and probably costly example. (Do you think…
How Are You Celebrating National Dog Day?
Aug 25, 2016 • 59 min
No, we haven’t lost our marbles and you are listening to The Social Solutions Show! But we are betting you haven’t considered the possibilities for marketing your business and yes, using Twitter stickers to take part in this special day of honor on August…
Twitter Moments – Promoted Stickers – All Good
Aug 18, 2016 • 60 min
With all the good things that Twitter is introducing to make it a richer experience for users makes you wonder why the naysayers keep re-writing their eulogy. Twitter is alive and well and users are going crazy about some of the coming options. Today,…
Leslie Jones is winning the Rio Olympics — on Twitter
Aug 11, 2016 • 57 min
The Rio Olympics may only be at the mid-point, but we are already awarding a gold medal in tweeting to Saturday Night Live comedian and Ghostbusters actor Leslie Jones. Listen to today’s Social Solutions show with Ken Herron (@KenHerron) and special guest…
Hashtag Controversy Over #Rio2016 #TeamUSA
Aug 3, 2016 • 59 min
There are stories and then there are ridiculous stories. This one falls into the ridiculous category. Did you even know that there is ban by the USOC with threats of litigation on any company using #Rio2016 or #TeamUSA unless you are an official sponsor…
Instagram Helps Taylor Swift Fight Bullying
Jul 28, 2016 • 59 min
Hats off to Instagram and its support of Taylor Swift and other high-profile celebrities manage online bullying. It is a fact that none of us has the power to stop bullying completely, but new tools will go a long way in helping to block unwanted posts.…
What Does Pokemon Go Mean to You?
Jul 21, 2016 • 58 min
There is always something happening in the social and digital space but it’s been awhile since something this BIG has come along? Unless you have been completely unplugged for the last week, you no doubt have heard about Pokemon Go? Is it silly, a waste…
Hackers Spammers Fakers Invade Social Media
Jul 14, 2016 • 56 min
Maybe you feel it’s just you and there is a target on your back when it comes to unwanted calls, spam emails, and phony invitations to connect on Facebook. The good news is it’s not just you. The bad news is this has become a pervasive problem with no…
Visual Hashtags Are Not Just for the Young
Jun 30, 2016 • 58 min
If you have young children in your life, you already know the popularity of stickers. They put them on their books, their walls, their lockers, their shoes, even their bodies. But now the adults have stickers as an option on Twitter. But don’t think this…
The Year of the Video is Here – No Excuses!
Jun 23, 2016 • 58 min
If there is any remaining doubt in your mind concerning the importance of video in your online marketing, then today’s Social Solutions Show will put it to rest. Biggest news to share is that Twitter is now offering longer videos – here’s a surprise – 140…
Why Microsoft Bought the Cow When They Wanted the Milk
Jun 16, 2016 • 58 min
It seems the question on everyone’s mind is WHY did Microsoft spend so much money for LinkedIn and what are they expecting as the justifiable outcome? We will also take a moment to share our thoughts on proper social response and etiquette when a tragedy…
Which Social Platform Has Gone to the Dark Side?
Jun 9, 2016 • 58 min
Today’s Social Solutions Show will follow that up with the latest trends in social media migration; the astounding success of SnapChat in spite of all the naysayers; Premium Insights from LinkedIn and what that really tells us about their priorities; and…
Are You On Board with Video Marketing?
Jun 2, 2016 • 58 min
There is no question that the hottest thing in reaching marketing using digital resources is through video. But - What form? What platform? How long or short? How sophisticated? How often? The questions go on and it’s the primary reason many fail to ever…
To Tweet or Not to Tweet – Is That the Question?
May 26, 2016 • 60 min
Do you remember your first Algebra class? What finally made sense after all the drills to learn addition, subtraction, multiplication, and division went right out the window with Algebra. Nothing made sense…at first. That is where we are with Twitter…
Is There a New Math on Twitter?
May 19, 2016 • 59 min
It wasn’t but a few weeks ago when we were scratching our heads on why Twitter would go from 140 characters to 10,000 characters. After the minor rebellion, they figured out pretty quickly that even the most loyal users didn’t think it was a good idea.…
The Battle for Streaming Video Heats Up
May 11, 2016 • 58 min
We know by now that a video strategy is essential for a fully developed marketing strategy. And we also know that pre-recorded, fully edited videos are being supplemented with live stream. Now that Meerkat has been knocked out of the ring, the match that…
Smart Marriage Between SnapChat and NBC
May 5, 2016 • 57 min
We used to think that the phrase “strange bedfellows” only applied to politics but as of yesterday, one could make a good case that it fits to describe the new alliance between SnapChat and NBC for new broadcasting options during the 2016 Summer Olympic…
Will Social Autopsy Bury Your Business?
Apr 28, 2016 • 58 min
Welcome back Ken Herron from your world travels. No one has miss you more than the LinkedIn Lady, but no question our listeners are anxious to hear about your trip and what social media lessons you have brought back to share. The big news for business…
Does Paid Advertising Work on Social Media?
Apr 21, 2016 • 59 min
During the time that my partner Ken Herron has been flitting around the world, I have been doing a series of shows on information that will provide Social Solutions for you and your business. On the 6th we talked about effective Networking strategies –…
Clearing Up Questions About Content Marketing
Apr 14, 2016 • 57 min
If you are truly looking for solutions to your social media strategy, there is no question you must master the art of content creation and distribution. It is the aspect of marketing that many small businesses, professionals, and entrepreneurs either…
Master the Art of Networking – On and Offline
Apr 6, 2016 • 56 min
Ken and I have found that the ability of our clients to grow their business is often hampered by some of the most basic skills like: clear and articulate introductions; meaningful and memorable conversations; a persuasive (yet non-irritating) plan for…
60 is the New 15
Mar 31, 2016
So how long is too long and how short is too short? Of course we are talking about video. So we have 6-second Vine, 30-second Facebook Live, recommended under 2-minute YouTube, and up until today, we had 15-second Instagram videos. But Instagram has…
Sudha Jamthe CEO and Author of IoT Disruptions
Mar 24, 2016 • 57 min
Perhaps you have heard about the “Internet of Things” but you’re not really sure what it means. Well, surprise! Today’s Social Solutions Show on CKC Global Media will answer all your questions. Our special guest, Sudha Jamthe, is a globally recognized…
Is the Twitter Donate Button Right for You?
Mar 17, 2016 • 58 min
Spring-cleaning on your list of things to do this weekend? Well maybe an hour at the keyboard going through your LinkedIn Privacy Settings may be worth the effort. They have done their own housecleaning so it’s time to see how it is affecting your…
#NewsJacking Okay – #DeathJacking Not So Much
Mar 10, 2016 • 57 min
You have too work pretty hard to find two people who are more committed to innovative marketing and seizing opportunities to enhance your brand image. However, even Ken and Carol draw the line with #DeathJacking. This week with the deaths of Nancy Reagan…
Reactions to Facebook Reactions
Mar 3, 2016 • 58 min
It’s official – Facebook Reactions has been launched and whether you Like, Love, HaHa, or want to express sadness or anger, there is an emoji for you. But, the big question @kenherron and @linkedinlady will be addressing today on The Social Solutions Show…
Selecting Purchasing and Protecting Your URL
Feb 17, 2016 • 58 min
The Social Solutions Show is not about politics but even we have to tip our hats to the quick action of @realDonaldTrump (or his team) when they scooped up a URL when it expired – which one, you ask? Try jebbush.com. Enough said.
Twitter Rocks Our World But is The Sky Really Falling?
Feb 11, 2016 • 57 min
We knew it was coming but it didn’t stop the outrage when Twitter changed the way we receive our tweet feed. Do you care if you see all your incoming tweets or just the ones that Twitter deems important enough for you to see? That starts the Social…
Social Media Super Bowl – Sidelines or In the Game?
Feb 4, 2016 • 58 min
So this Sunday is the biggest sporting event of the year (#SB50) and as a marketer you have a choice. Do you sit on the couch stuffing nachos and wings or do you seize the opportunity to get IN the game and amp up your social media messaging? Today’s…
Are You Moving as Fast as Social Media?
Jan 27, 2016 • 57 min
Today’s Social Solutions Show will give you some compelling evidence to boost your pace and get you back in competition. Once we have your attention, we’ll give you some cool tools and techniques to help you on your way. Included the lineup are updates on…
Instagram Your Poison? Get Ready to Spend Money.
Jan 21, 2016 • 57 min
It was predictable but still disappointing that our hopes for Instagram as the organic platform of choice have been dashed in favor of the well-known Facebook ‘pay for play’ requirement. It’s not all bad news, but it definitely will take some of the fun…
It Is Easier to Fly with the Right Wings
Jan 13, 2016 • 58 min
It may seem obvious that it’s easier to fly with the right wings, but now Twitter has given marketers open access to their own Flight School. Today’s Social Solutions Show will bring you up to date on how to get your wings and what they will do for your…
10,000 Lakes We Get – 10,000 Characters We Don’t
Jan 7, 2016 • 58 min
While we have never counted them ourselves, I trust that someone else can verify that Minnesota is indeed the Land of 10,000 Lakes. But how that magic number was chosen by Twitter as the new expanded tweet is beyond imagination. How did we go from 140 to…
Social Media: Clueless or Clear?
Dec 17, 2015 • 58 min
Social Solutions Show is a year-end wrap up of lessons learned and some sage advice from your hosts @kenherron and @linkedinlady. Find out how to write better ad tweets (paid or not), tips on gearing your posts to the generation you want to serve, and…
Are You in a Flitter Over Twitter?
Dec 10, 2015 • 61 min
If you think social media is moving too fast you better tighten your seat belt. Twitter is making changes by the minute and some are lighting up the twittersphere with howls and screams. Misplaced buttons to catch your attention (bad); taking away…
The Prescription for Going Viral
Dec 3, 2015 • 57 min
Is there a guaranteed secret for making your content go viral? No, but there is a prescription that can increase your odds. Join Carol McManus and Ken Herron (#SoSoShow) for some insights and checklists that will be sure to help your impact using social…
How to Handle Tragedies on Social Media
Nov 19, 2015 • 57 min
As people, we are still coming to terms with the losses of the November 13 attacks in Paris. As small business owners and solopreneurs, we are often at a loss for how to respond on social media, whether or not we are personally impacted. On today’s Social…
Honoring Veterans and Social Media
Nov 12, 2015 • 59 min
As the United States celebrates our Veterans, we would like to join the chorus by honoring them through the channels that we know best. The Social Solutions Show is dedicated today to the men and women who have served to keep our country safe. A portion…
Twitter Hearts Replace Favorite – Why Do You Care?
Nov 5, 2015 • 58 min
It’s hard to believe but the biggest news today in social media in the replacement of Favorite as a choice on Twitter for a Heart. If you’re wondering why, you are not alone – will it shift the tide of engagement (or lack thereof) on Twitter?
Twitter Wants to be Your New BFF
Oct 29, 2015 • 57 min
If you listen to the news or watch the stock value, you may recognize that there are some who have lost faith in Twitter. But if you are seriously looking to take advantage of this amazing platform, then listen up, because they are introducing features…
Back to the Future Still Relevant Today
Oct 22, 2015 • 57 min
It’s hard to believe it’s been 30 years since Marty McFly became a household name. The predictions seemed ‘far out’ and not likely to happen but look at where we are today. Yes, we don’t have hoverboards but we do have drones. Yes, the newspaper said the…
Will Closed Groups Help LinkedIn Users?
Oct 15, 2015 • 57 min
As LinkedIn roles out the new rules for Groups, users worldwide are weighing in and the response is mixed. While the intention seems to make sense, the impact on group managers and members remains a topic of debate. On today’s Social Solutions Show…
Twitter Moments Poised to Change the Game
Oct 8, 2015 • 58 min
Just when you thought things couldn’t happen faster in the world of social media, Twitter and Facebook up their game. On today’s Social Solutions Show with Ken Herron and Carol McManus, we’ll share the latest on Twitter Moments what it means to small…
The World Turns for Facebook
Sep 30, 2015 • 59 min
Just when you thought you had mastered video, Facebook turns up the dial and invites you to share your 360 degree videos. Yes, it does require a new camera, but the costs are affordable and the benefits are immeasurable. That is one of the hot topics…
#SoSoShow Social Marketing Mailbag
Sep 24, 2015 • 57 min
Carol and I get questions, LOTS of questions from our listeners around the world. So on this week’s Social Solutions Show, we’ll be tackling the social media marketing questions Carol and I have received from all of you in the past few weeks. Joining me…
To Like or Dislike - That is the Question
Sep 17, 2015 • 58 min
Well it has been a long time coming, but finally Facebook is introducing a “Dislike” button. Why you ask? Because users have been requesting it over and over – but why now and what will it mean? For personal posts, it will be more appropriate to Dislike…
With the Speed of a Bullet Train
Sep 10, 2015 • 57 min
Do you sometimes feel you just learned how to ride a bike without the training wheels and someone put a rocket booster on your bicycle? That is how many business owners and marketers feel about social media. Well the Social Solutions Show is here to help…