My Quest for the Best with Bill Ringle

My Quest for the Best with Bill Ringle

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Where ambitious small business leaders learn strategies and tactics to unlock their growth potential.


231: Paul White, author of the 5 Languages of Appreciation in the Workplace
Oct 28 • 39 min
Paul White and Bill Ringle discuss The 5 Languages of Appreciation in the Workplace: for small business leaders.
230: Lee Cockerell, author of Creating Magic
Oct 21 • 41 min
Lee Cockerell and Bill Ringle discuss Creating Magic: 10 Common Sense Leadership Strategies from a LIfe at Disney for small business leaders.
228: John Brandt, author of Nincompoopery: Why Your Customers Hate You and How to Fix It
Oct 16 • 40 min
John Brandt and Bill Ringle discuss Nincompoopery from the perspective of how small business leaders can put its insights, common sense, and best practices to use immediately.
227: John DiJulius, author of The Relationship Economy
Oct 16 • 45 min
John DiJulius and Bill Ringle discuss the opportunities and risks of the Relationship Economy for small business leaders.
229: Michal Stawicki, author of Driven by Purpose
Oct 14 • 29 min
Michal Stawicki and Bill Ringle discuss the underlying principles and outward benefits of being purpose-driven.
226: Steve Cochran, author of Outsizing: Strategies to Grow Your Business, Profits, and Potential
Sep 6 • 33 min
Steve Cochran and Bill Ringle discuss the strategies to grow your business, profits, and potential.
223: Adopt a Modern Seller Paradigm to Excel, an interview with Amy Franko
Aug 26 • 40 min
Amy Franko and Bill Ringle discuss the ideas of the five modern selling skill sets that help small business leaders and others responsible for top-line growth rise above the competition.
222: Ryder Carroll, author of The Bullet Journal Method
Aug 19 • 33 min
Ryder Carroll and Bill Ringle discuss the Bullet Journal Method, a tool used by millions of small business leaders and other professionals worldwide.
221: John Rossman, author of Think Like Amazon
Aug 19 • 32 min
John Rossman and Bill Ringle discuss how to apply the ideas from Think Like Amazon for small business leaders.
220: Gay Hendricks, author of The Big Leap
Jul 22 • 40 min
Gay Hendricks and Bill Ringle discuss making the big leap into your zone of genius for small business leaders.
219: Allan Dib, author of The 1-Page Marketing Plan
Jul 15 • 37 min
Allan Dib and Bill Ringle discuss insights and applications of The 1-Page Marketing Plan for small business leaders.
218: What Empaths Need to Do to Survive in Small Business, an interview with Dr. Judith Orloff
Jul 8 • 38 min
Judith Orloff and Bill Ringle discuss life strategies and coping tactics for empaths, sensitive people who feel other people’s feelings as their own.
217: Cameron Mitchell, author of YES IS THE ANSWER. WHAT IS THE QUESTION
Jul 1 • 30 min
Cameron Mitchell and Bill Ringle discuss YES IS THE ANSWER. WHAT IS THE QUESTION: How Faith In People and a Culture Of Hospitality Built A Modern American Restaurant Company. View our show notes for highlights and links to resources mentioned during the…
216: Develop Your Emotional Fitness as a Leader: Interview with Susan Packard
Jun 24 • 41 min
Susan Packard and Bill Ringle discuss how to grow your emotional fitness in work, leadership. and life.
215: How an Emotional Detox Improves Your Leadership -Interview with Sherianna Boyle
Jun 17 • 31 min
Sherianna Boyle and Bill Ringle discuss the 7 steps to release toxicity and energize joy for small business leaders and their people. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200 other interviews with…
214: Apply Recovery Strategies in Your Leadership – interview with Christie Aschwanden
Jun 10 • 37 min
Christie Aschwanden and Bill Ringle discuss what the athlete in all of us can learn from the strange science of recovery. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200 other interviews with experts to…
213: Asking Better Questions Improves Business: an interview with Warren Berger
Jun 3 • 39 min
Warren Berger and Bill Ringle discuss the power of asking proper questions and how these powerful questions will help you decide, create, connect, and lead better. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over…
211: Why Winning is Not a Strategy: an interview with Zac Logsdon
May 13 • 39 min
Zac Logsdon and Bill Ringle discuss methods and advice that are applicable to not only sports but any industry looking to increase traffic at their events and venues. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as…
210: Real Estate On Your Terms: Create Continuous Cash Flow Now, Without Using Your Cash Or Credit – Interview with Chris Prefontaine
Apr 15 • 23 min
Chris Prefontaine and Bill Ringle discuss options business owners have to invest in real estate without using cash or credit to create win-win-win outcomes. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200…
209: How To Coach Yourself And Others To Get Business Results – Interview with Elizabeth Dickinson
Apr 8 • 34 min
Elizabeth and Bill Ringle discuss how to coach yourself and others to get business results. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200 other interviews with experts to inspire and influence you on your…
208: The Flow State – Interview with Dashama
Mar 25 • 43 min
Dashama and Bill Ringle discuss how she was able to create a global following by making well-crafted videos to build a worldwide community. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200 other interviews…
207: Charming Cheaters – Interview with Nicole Kelly, M.D
Mar 11 • 28 min
Nicole Kelly M.D. and Bill Ringle discuss how common and dangerous it is to work with sociopaths, and yet how seldom we think it could happen to one of us. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200…
206: Data Visualization Made Simple – Interview with Dr. Kristen Sosulski
Mar 4 • 36 min
Dr. Kristen Sosulski and Bill Ringle discuss data visualization: what it is and how small business leaders can use it. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200 other interviews with experts to inspire…
205: Workplace Poker – Featured Interview with Dan Rust
Feb 25 • 50 min
Dan Rust and Bill Ringle discuss the game beneath the game – understanding the culture and maximizing your chances for success – known as workplace poker. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200…
204: Generating Business Referrals Without Asking – Interview with Stacey Brown Randall
Feb 18 • 36 min
Stacey Brown Randall and Bill Ringle discuss how to solve the paradox of generating business referrals without asking. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as over 200 other interviews with experts to inspire…
203: When: The Scientific Secrets of Perfect Timing, Interview with Dan Pink
Feb 11 • 34 min
Dan Pink and Bill Ringle discuss how you can organize your day to be the most productive and efficient. When it comes to success, the important question to ask is when. Visit https://MyQuestForTheBest.com for complete show notes on this episode as well as…
202: 80/20 Sales and Marketing – Featured Interview with Perry Marshall
Feb 4 • 43 min
Bill Ringle and Perry Marshall discuss the Pareto Principle and how businesses can use it to fill in the gaps.
201: Unleashing Your Superpower – Featured Interview with Jeff Tippett
Jan 28 • 32 min
Bill Ringle and Jeff Tippett discuss using influence as a superpower in small business leadership.
200: Hyperfocus – Featured Interview with Chris Bailey
Jan 21 • 37 min
Chris Bailey and Bill Ringle discuss how hyperfocus can help you stay on track, grow your business faster, and get more done in a shorter workday.
199: Highly Sensitive Entrepreneurs – Featured Interview with Heather Dominick
Jan 14 • 30 min
Bill Ringle and Heather Dominick discuss the nuances of being a highly sensitive entrepreneur and how to use your abilities to thrive in business as other relationships.
198: Creating Your Best Life – Featured Interview with Caroline Miller, MAPP
Jan 7 • 46 min
Caroline Adams Miller and Bill Ringle discuss how to use research-backed psychology principles to set and achieve meaningful and worthwhile goals in business and in life.
197: Essentialism: The Disciplined Pursuit of Less. Featured Interview with Greg McKeown
Dec 31, 2018 • 40 min
Bill Ringle and Greg McKeown discuss the philosophy and practice of essentialism as it applies to leadership and life outside the office.
196: The Prosperous Leader – Interview with Jacob M Engel
Dec 17, 2018 • 24 min
Bill Ringle and Jacob M Engel discuss key skills and traits for the Prosperous Leader.
195: The Fabulous F Words of Business Ownership – Interview with Fabi Preslar
Dec 3, 2018 • 27 min
Bill Ringle and Fabi Preslar discuss several F-words that are germane to guiding, enlightening, and enriching the business owner’s journey.
194: Consulting Success – Featured Interview with Michael Zipursky
Nov 26, 2018 • 35 min
Bill Ringle and Michael Zipursky discuss the mindset and methods that lead to consulting success.
193: The Go-Giver – Featured Interview with Bob Burg
Nov 12, 2018 • 35 min
Bill Ringle and Bob Burg discuss what it means to be a Go-Giver Influencer.
192: Subscription Marketing – Featured Interview with Anne Janzer
Oct 29, 2018 • 36 min
Anne Janzer and Bill Ringle discuss subscription marketing strategies for nurturing customers in a world of churn.
191: Rising to Power – Featured Interview with Ron Carucci
Oct 22, 2018 • 37 min
Bill Ringle and Ron Carucci discuss how to recognize the dangers and reap the rewards of rising to power in a business.
190: The Membership Economy – Interview with Robbie Kellman Baxter
Oct 15, 2018 • 47 min
Robbie Kellman Baxter and Bill Ringle discuss how small business leaders can take advantage of the membership economy to find their superusers, master the forever transaction, and build recurring revenue.
189: Bottom Up – Interview with Rob Kall
Oct 1, 2018 • 27 min
Rob Kall talks with Bill Ringle about social media, customer engagement, and what it means to think from the Bottom Up.
188: Shift Ahead – Interview with Allen Adamson
Sep 17, 2018 • 28 min
Allen Adamson talks with Bill Ringle about how small business owners can shift ahead and outsmart the problems that might limit, restrict, or confine the growth of your business.
187: How Women Rise – Interview with Sally Helgesen
Sep 4, 2018 • 37 min
Sally Helgesen and Bill Ringle discuss how women rise in business settings by finding their voice and engaging their power.
186: Rebel Talent – Featured Interview with Francesca Gino
Aug 20, 2018 • 24 min
Francesca Gino and Bill Ringle discuss Rebel Talent – what it is and how to cultivate it to achieve greater success in your small business.
185: Getting Grit – Interview with Caroline Miller, MAPP
Aug 13, 2018 • 32 min
Bill Ringle and Caroline Adams Miller discuss the different types of grit that business owners can adopt – good grit, faux grit, poor grit, and stupid grit. Getting the right grit makes all the difference!
184: Soul Health – Interview with Dr. Katherine T Kelly
Jul 30, 2018 • 36 min
Bill Ringle and Katherine T Kelly discuss the “Soul Health Model” of gaining insight and strength to apply in our business and personal life.
183: The Road to Excellence: Featured Interview with David Mattson
Jul 16, 2018 • 31 min
Bill Ringle and Dave Mattson discuss some of the crucial blind spots to building a successful business, as well as the 6 phases of the Excellence Process: Planning, Positions, People, Processes, Performetrics, Passion.
182: Total Health Mastery – Interview with Arnoux Goran
Jul 2, 2018 • 31 min
Bill Ringle and Arnoux Goran discuss the high costs of emotional baggage that we and our staff carry and the freedom and better performance that await once we release those burdens.
181: Guide to Winning Clients – Interview with David A. Fields
Jun 16, 2018 • 31 min
David Fields and Bill Ringle discuss proven methods to winning clients for consultants.
180: Cadence – Featured Interview with Pete Williams
Jun 4, 2018 • 35 min
Pete Williams talks with Bill Ringle about how to add repeatable, understandable 10% wins in your business growth based on Cadence: A Tale of Fast Business Growth.
179: Back in Control – Interview with Dr. David Hanscom
May 21, 2018 • 31 min
Bill Ringle and David Hanscom discuss the true underlying causes of workplace anxiety to get back in control
178: The Efficiency Paradox – Interview with Edward Tenner
May 7, 2018 • 26 min
Bill Ringle and Edward Tenner discuss the “Efficiency Paradox” and how it impacts business owners in practical ways.
177: Meltdown: Interview with Chris Clearfield
Apr 23, 2018 • 39 min
Bill Ringle and Chris Clearfield discuss the remarkable simplicity that can avert catastrophic business disasters, applicable of organizations of all sizes.
176: A Life Worth Living – Interview with Carla Feagan
Apr 9, 2018 • 29 min
Bill Ringle and Carla Feagan discuss going beyond your comfort zone to create a life worth living and a business worth leading.
175: Life’s One Law – Interview with Dr. Phillip Agrios
Mar 26, 2018 • 26 min
Dr. Phillip Agrios and Bill Ringle discuss a novel 6-step problem solving blueprint that guides business owners away from past troublesome decisions and tendencies and towards better closing rates, healthier management communications, and stronger…
174: 99 Wows of Creativity – Featured Interview with Randi Brill
Mar 12, 2018 • 44 min
Randi Brill and Bill Ringle discuss the practical aspects of creative design for small business owners.
173: How to Hire A Players: Featured Interview with Eric Herrenkohl
Feb 26, 2018 • 32 min
Eric Herrenkohl talks with Bill Ringle about how to hire A-Players for Small Business Leaders.
172: Social Media for Business – Featured Interview with Linda Coles
Feb 12, 2018 • 38 min
Linda Coles talks with Bill Ringle on My Quest for the Best about the use of social media for business growth, emphasizing that when you connect with social media to remember that you’re connecting with other people who prefer authenticity and candor.
171: H3 Leadership – Featured Interview with Brad Lomenick
Jan 29, 2018 • 45 min
Brad Lomenick talks with Bill Ringle on My Quest for the Best about H3 Leadership’s implications for small business leaders and their teams becoming more effective.
170: Overscheduled by Success – Featured Interview with Dr. Ron Stotts
Jan 15, 2018 • 35 min
Dr. Ron Stotts talks with Bill Ringle on My Quest for the Best about how very successful leaders recognize the Hero’s Journey and make internal adjustments to create outstanding external results.
169: The One Percent Edge – Interview with Susan Solovic
Jan 1, 2018 • 27 min
Susan Solovic and Bill Ringle scussed how business leaders can find and exploit the one percent edge to stay relevant to their markets and outpace the competition on My Quest for the Best.
168: The Map Will Appear When the Car is in Motion – Featured Interview with Clay Scroggins
Dec 18, 2017 • 38 min
Clay Scroggins talks with Bill Ringle on My Quest for the Best about the principles and pitfalls of how to lead when you’re not in charge.
167: How Creativity Remakes the World – Featured Interview with Anthony Brandt
Dec 4, 2017 • 41 min
Anthony Brandt talks with Bill Ringle on My Quest for the Best about how creativity is an untapped wellspring of ideas to enrich your life and business.
166: The Everyday Joy of ‘I Get To’ – Featured Interview with Ted Larkins
Nov 20, 2017 • 32 min
Ted Larkins talks with Bill Ringle on My Quest for the Best about how to adopt a “get to” mindset and become more peaceful, productive, and satisfied in your everyday life.
165: Lessons Learned after hosting over 410 TEDx Talk Speakers – Featured Interview with Ajit George
Nov 6, 2017 • 34 min
Ajit Mathew George talks with Bill Ringle on My Quest for the Best about his experience with running TEDx Wilmington and how the 410+ TEDx presentations have shaped and improved his life.
164: Discovering Your Signature Brand for Iconic Advantage with Soon Yu
Oct 23, 2017 • 32 min
Soon Yu talks with Bill Ringle on My Quest for the Best about his new book, Iconic Advantage, and what it means to develop a signature brand.
163: Use Your Book as a Business Builder – Interview with Suzy Prudden
Oct 9, 2017 • 32 min
Suzy Prudden talks with Bill Ringle on My Quest for the Best about Itty Bitty Books, entrepreneurship, and why you shouldn’t be afraid to just pick up the phone.
162: Scuba Tanks and Fierce Conversations – Featured Interview with Susan Scott
Sep 25, 2017 • 42 min
Susan Scott talks to Bill Ringle on My Quest for the Best about fierce leadership and the benefits of learning how to have truly meaningful conversations.
161: Sell with Authority – Interview with Mike Saunders
Sep 11, 2017 • 32 min
Authority Positioning Coach Mike Saunders talks with Bill Ringle on My Quest for the Best about marketing huddles, learning from failure, and the phenomenon of creating “Done for You” assets.
160: Thinking Right Side Up – Featured Interview with David Fields
Aug 28, 2017 • 36 min
David Fields talks with Bill Ringle on My Quest for the Best about how connecting with clients means recognizing that when it comes to consulting, it’s not about you.
159: Action is the Key to Success – Featured Interview with Rhett Power
Aug 14, 2017 • 33 min
Rhett Power, co-founder of Wild Creations, shares details and insights as an entrepreneur.
158: Overcoming Diversity Fatigue – Featured Interview with David Livermore
Jul 31, 2017 • 47 min
David Livermore talks with Bill Ringle about how awareness of values diversity drives business value. Key points that you’ll learn from this interview: The importance of taking inventory of your company culture.
157: Striking Up Conversations with Strangers – Featured Interview with Melinda Blau
Jul 17, 2017 • 31 min
Listen to this interview to learn: The advantages of striking up conversations with strangers in business. How having consequential strangers in your life adds both variety to your perspective and dollars to your bottom line.
156: How to Be Listener Directed – Featured Interview with Jay Sullivan
Jul 3, 2017 • 28 min
Author and Managing Partner of Exec|Comm Jay Sullivan talks with Bill Ringle about listening, connection, what it means to be an effective communicator. Key points that you’ll learn from this interview: What it means to have Executive Presence Ho
155: Get Yourself Published – Featured Interview with Adam Witty
Jun 19, 2017 • 36 min
Adam Witty talks with Bill Ringle about how to build your business through book publishing. Founder and CEO, Advantage Media Group Charleston, SC Listen to this interview to learn: The advantages you gain by being a published author.
154: Better Leaders Equal a Better World – Featured Interview with Courtney Lynch
Jun 5, 2017 • 37 min
New York Times Bestselling Author, Keynote Speaker, and Leadership Expert Courtney Lynch talks with Bill Ringle about how each of us can become better leaders and create a better world on My Quest for the Best.
153: Make the Most of Your Strengths – Featured Interview with Stefan Swanepoel
May 22, 2017 • 32 min
Stefan Swanpoel talks with Bill Ringle on My Quest for the Best about embracing who you are and reveals some industry secrets about how to become a bestselling author.
152: Putting People First – Featured Interview with Jonathan Raymond
May 8, 2017 • 35 min
Jonathan Raymond, Owner of Refound Jonathan Raymond talks with Bill Ringle on My Quest for the Best about the culture of accountability, the proper way to give feedback, and developing an organization that puts people first.
151: Grab Your Customers’ Attention – Featured Interview with Adrian Ott
Apr 24, 2017 • 22 min
Adrian Ott talks to Bill Ringle about how to make customers happy, competition, and her book The 24-Hour Customer.
150: Walking the Halls – Featured Interview with Thomas Barta
Apr 10, 2017 • 25 min
Speaker, Writer, Consultant On this episode of My Quest for the Best, Thomas Barta talks with Bill Ringle about the difference between doing marketing and leading marketing, and the challenges faced by both CMOs and customer-facing employees alike.
149: Mastering New Media – Featured Interview with Barbara Henricks and Rusty Shelton
Mar 27, 2017 • 41 min
Barbara Henricks and Rusty Shelton talk with Bill Ringle about how traditional media and social media reinforce each other to build an audience for thought leaders and brands.
148: Defining Data Breaches – Interview with Fred Wilf
Mar 13, 2017 • 38 min
Dorriah Rogers talks with Bill Ringle about the principles and benefits described in Decide to Profit. Key points that you’ll learn from this interview: The impact a mentor had on Rogers’ life and career,
147: Team Well and Prosper – Featured Interview with Dr. Janice Presser
Feb 27, 2017 • 41 min
Behavioral Scientist and CEO of The Gabriel Institute Dr. Janice Presser talks with Bill Ringle about Teamability®, and reveals some essential tips and tricks for team success on My Quest for the Best. Key points that you’ll learn from this intervi
146: Building the Mobile Future – Featured Interview with Chuck Martin
Feb 13, 2017 • 27 min
Listen to this interview to learn: How business is being transformed by mobile technology and access. Why a mobile app is not a strategy! What companies like Best Buy, Macy’s, and Apple are doing to engage with the mobile customer.
145: Following Small Business Trends – Featured Interview with Anita Campbell
Jan 30, 2017 • 24 min
Listen to this interview to learn: How she made the successful transition from the corporate world to being a successful entrepreneur. What other entrepreneurs want from learning materials and networking. Four trends that are driven by different force.
144: 9 Steps to a Better Bottom Line – Featured Interview with Dorriah Rogers
Jan 16, 2017 • 32 min
Dorriah Rogers talks with Bill Ringle about the principles and benefits described in Decide to Profit. Key points that you’ll learn from this interview: The impact a mentor had on Rogers’ life and career,
143: Push Yourself to Say Yes – Featured Interview with Mark Beckner
Jan 2, 2017 • 40 min
Mark Beckner talks with Bill Ringle about the vast opportunities available for freelancers who code when they prioritize and demand more from themselves.
142: Focus on WOM – Featured Interview with Joe Calloway
Dec 19, 2016 • 48 min
Joe Calloway, author of Magnetic, talks with Bill Ringle about being intentional about attracting new business and satisfying your existing customers. Key points that you’ll learn from this interview: -
141: Tell Better Stories – Featured Interview with Mark Satterfield
Nov 21, 2016 • 31 min
Mark Satterfield talks to Bill Ringle on My Quest for the Best about how telling better stories will give you a competitive edge in the marketplace.
140: The Magic Number – Featured Interview with Chris Zane
Nov 7, 2016 • 28 min
Chris Zane talks to Bill Ringle on My Quest for the Best about company culture, the magic number, and bicycles.
139: SNAP Selling – Featured Interview with Jill Konrath
Oct 24, 2016 • 29 min
Listen to this interview to learn: That successful sales work is a learnable skill set, not an innate trait. Practical steps to set up meetings with key decision makers. How proper sales training led to a morale boost in a client company.
138: The Most Significant Trait of a Company Culture – Featured Interview with Randy Pennington
Oct 10, 2016 • 38 min
Randy Pennington talks with Bill Ringle about how to make company culture work to increase productivity and morale. Key points that you’ll learn from this interview: The importance of company culture in attracting talent.
137: Purpose More, Transform Less – Featured Interview with Julie Williamson
Sep 26, 2016 • 36 min
Julie Williamson talks with Bill Ringle about overcoming the obstacles to growth so you can create a company that matters to its employees, customers, and the larger community.
136: Millennials, Relationships, and Company Culture – Featured Interview with Dan Negroni
Sep 12, 2016 • 33 min
Dan Negroni talks with Bill Ringle about unlocking the potential of millennials in the workplace by creating better quality relationships and company culture.
135: Try and Buy – Featured Interview with Linda J. Popky
Aug 29, 2016 • 36 min
Linda Popky talks with Bill Ringle about marketing above the noise as a way of achieving a strategic advantage for leaders of growth-oriented companies. Listen to this interview to learn: Why reputation matters.
134: Organizations Don’t Change, People Do – Featured Interview with Peter Sheahan
Aug 15, 2016 • 49 min
Peter Sheahan talks with Bill Ringle about what it takes for an organization to MATTER in an age where commoditization and infoglut threaten public, private, and not-for-profit organizations, so you can move beyond the competition.
133: Make Learning Sweet – Featured Interview with Erika Andersen
Aug 1, 2016 • 30 min
Erika Andersen talks to Bill Ringle on My Quest for the Best about leadership, strategic planning, and why it’s never ok to tell other people to do the things that you, yourself, are not doing.
132: What Does Success Teach Us? Nothing – Featured Interview with Steven Snyder
Jul 18, 2016 • 30 min
Listen to this interview to learn: How consulting offers a post-graduate education in business. Details about the what leaders find in common while advancing their business goals: change, tension points, and feeling off-balance at times.
131: Hello, My Name is Scott – Featured Interview with Scott Ginsberg
Jul 4, 2016 • 23 min
Scott Ginsberg talks with Bill Ringle about approachability, embracing failure, and the advantages of “Try-Listen-Leverage” as a business tactic.
130: The Ridiculously High Cost of Not Listening – Featured Interview with Chuck Wall
Jun 20, 2016 • 38 min
Founder of Customer CEO Chuck Wall talks to Bill Ringle about brand recognition and the ridiculously high cost of not listening to your customer.
129: Understanding the Q-Loop – Featured Interview with Brian Klapper
Jun 6, 2016 • 23 min
Internationally recognized expert in operational and cultural transformation, Brian Klapper talks to Bill Ringle about how to implement effective organizational change.