Ep. 199. Insights: HL Techover
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In this very special takeover episode we uncover exactly who Hargreaves Lansdown are, directly from their new tech centre in Warsaw and why a company like theirs needs to be on the cutting edge. Creating a tech platform and digital focused business has become a key part of their business. We discuss the importance of constant innovation and technology in the industry and how it helps them stand out from the crowd. Hargreaves Lansdown share how they’re making waves in the fintech space outside of the London fintech bubble in the UK and abroad. The digital age doesn’t mean the end of analogue, HL discusses why they still see value in an analogue safety net that puts the client first. Website and mobile functionality have changed, new tech and new feedback has meant that firms have to adapt how they deliver experiences across devices, HL share how they’ve done it. Mobile users suffer from a lack of understanding from companies, the panel discuss how knowing their audience has been key to their growth and how…