184: Competing Against Luck with Karen Dillon - Analyse Asia with Bernard Leong
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Karen Dillon, one of the authors from the book “Competing against Luck” joined us in a conversation to discuss the “jobs to be done” framework and why it is important about customer choice and innovation in disruption theory. She also discussed how organizations can be jobs focused and how companies should be listening to their customers and the circumstances when the theory fails. Here are the interesting show notes and links to the discussion (with time-stamps included): Karen Dillon (@KarDillon, LinkedIn), author of “Competing against luck” & contributing editor of Harvard Business Review. [0:39] How did you start your career? [1:20] Throughout your career, what are the interesting lessons you can share with our audience? [1:50] How did you end up collaborating with Clayton Christensen on two books, “How will you measure your life” and also “Competing against luck”? [2:58] Competing Against Luck: The story of Innovation & Customer Choice (@competingvsluck) [4:22] What is the main thesis of the book?…