The Public Sector Pod

The Public Sector Pod

wbb.ai
The Public Sector Pod is your destination for all things Digital Transformation within the Public Sector. Each month we interview Heads of Digital Transformation from all across the UK Public Sector, as well as people central to the growing GovTech movement. Subscribe now for best practices from across the industry, and definitely let us know if you’d like to be a guest :) ⇢ https://wbb.intelagent.ai/the-botcast


AI, automation and robotics with Dorset Council
Oct 18 • 48 min
We caught up with Dorset Council recently as a part of their digital network initiative; a monthly gathering of council team members and external technology providers that examines best practices in digital transformation, and explores the art of the…
#33 How emerging technologies are transforming tourism with Dave Vincent, Chief Digital Officer at Tourism Northern Ireland.
Sep 6 • 23 min
This week, we chatted to Dave Vincent, Chief Digital Officer Tourism Northern Ireland. We’re keen to learn more about their mission to build the value of tourism in the local economy and how technology plays a part in this. We talk about the success story…
#32 Best Of the Botcast Year 1 - Part 2
Aug 30 • 58 min
The Botcast is one year old! During the best bits part two, we highlight our conversations with the following guests … Michael Sage, Head of Digital Transformation, Chelmsford City Council. We talk about the top challenges he’s faced working within local…
#31 Best Of The Botcast Year 1 - Part 1
Aug 30 • 55 min
The Botcast is one year old! And in celebration of it’s first birthday, we thought we’d throwback to some of the best bits and top takeaways over the past year! There are so many, so here is part one where we highlight our conversations with the following…
#30 How local authorities can use immersive technologies to better engage constituents, increase efficiencies and save money with Aaqib Usman, Founder & CEO at Midwest Immersive
Aug 6 • 28 min
This week, we went international and caught up with Chicago based Aaqib Usman, Founder & CEO at Midwest Immersive. In July 2016, Aaqib set up Midwest Immersive which is an interactive technology studio that works with brands and agencies combining new…
#29 Exploring The Art Of The Possible with Derek Hobbs Interim Director of Business Development and Digital Transformation at Careers Wales
Jul 26 • 48 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#28 Building The Most Digitally Skilled Population of Civil Servants In The World with Natasha Bhambhra, Senior Strategy Advisor at GDS
Jul 16 • 24 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#27 Creativity, Innovation and Self Service Strategy with Paul Ward, Head of ICT & Digital at Coventry City Council
Jul 9 • 52 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#26 Digital Cities: Newcastle set to become the UK’s leading smart city
Jul 2 • 45 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#25 Bots in Banking: Tech Talk With The UK’s Largest Digital Bank – Lloyds Banking Group
Jun 25 • 31 min
This week, we caught up with the UK’s Largest Digital Bank; Lloyds Banking Group. We were lucky enough to meet with Lee Jones - Head of Contact Centre Newport, Lucy Parton - Head of Transformation and James Harrison - Head of Robotics and AI at Lloyds…
#24 Strategy & Service Design with Steven Kyle, Transformation Programme Manager at Dundee City Council
Jun 18 • 37 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#23 Twenty Years Of Transformation with Alex Cousins
Jun 11 • 48 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#22 West Lothian Council’s Take On Transformation
Jun 4 • 36 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#21 Talking Transformation with Michael Sage, Head of Digital Transformation, Chelmsford City Council
May 29 • 40 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#20 Digital Transformation in UK & NZ Local Authorities with Kieron McGhie, Strategic Transformation Workstream Lead at Barking and Dagenham Council
May 22 • 47 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#19 Hacker, Headbanger, Harley Rider & Tech Evangelist - An Interview with Julien Simon, Global Technical Evangelist in AI & Machine Learning at AWS
May 17 • 54 min
During this episode, we talk to Julien Simon, Global Technical Evangelist in AI & Machine Learning at AWS about what he’s learnt over the past decade working as a CTO for a number of companies around the world and what his role as Global Technical…
#18 Digital Transformation and Innovation at Wigan & Bolton Councils with Alison Hughes, Assistant Director of ICT Strategic Partnerships & #2 Female Gov Tech Leaders 2018
Apr 18 • 56 min
We’re interviewing Digital Transformation specialists across the country to find out how they’re approaching their digital transformation process and how the use of AI, automation, machine learning and chatbot technology can help councils to save money,…
#17 Tech Gets Its S3XY Back
Mar 28 • 50 min
At the end of each month, Lucy Hopkins, Digital Marketing Manager at We Build Bots and Craig Pugsley, Director and Creative Lead at StudioFlow explore the hottest tech news stories to hit the press that month. During this episode they discuss foldable…
#16 Tech News Digest - Tesla Talks
Mar 13 • 42 min
At the end of each month, Lucy Hopkins, Digital Marketing Manager at We Build Bots and Craig Pugsley, Director and Creative Lead at StudioFlow explore the hottest tech news stories to hit the press that month. During this episode they discuss the new…
#15 Talking AI with Cindy Rose: The UK’s Most Powerful Women In Tech
Mar 7 • 9 min
As Part of International Women’s Day, we are thrilled to release this very special episode of The Botcast with Cindy Rose OBE, CEO at Microsoft UK. Having interviewed a number of incredible women in the tech industry including Dr Zara Nanu, Lisa Matthews…
#14 - How Monmouthshire County Council Are Digitally Transforming Using Chatbots & AI
Feb 28 • 24 min
During this Botcast episode, we talk to Emma Jackson, Digital Programme Manager and Abigail Barton, Communications and Engagement Manager at Monmouthshire County Council. We Build Bots have been working with Monmouthshire County Council to develop their…
#13 - Natalia Solnica - How Chatbots And AR Are Coming For Commerce In 2019
Feb 12 • 31 min
During this Botcast episode, we talk to Natalia Solnica, Product Director at Beamly (https://www.beamly.com) who combine agile product and engineering with an integrated digital agency - all under one roof. We talk to Natalia about Beamly’s work with top…
#12 CES 2019
Jan 23 • 45 min
At the end of each month, Lucy Hopkins, Digital Marketing Manager at We Build Bots and Craig Pugsley, Director and Creative Lead at StudioFlow explore the hottest tech news and this month it’s all about CES 2019. They discuss how the major players in…
#11 - Kane Simms - Top Takeaways from 6 Months Talking to Voice Specialists
Jan 7 • 42 min
During this Botcast episode, we talk to Kane Simms, Host of VUX World (https://vux.world/) about what he’s learnt from interviewing voice specialists over the past 6 months. We also talk about voice search becoming the new organic search and whether voice…
The Botcast #2 Monthly News Digest
Dec 21, 2018 • 48 min
At the end of each month, Lucy Hopkins, Digital Marketing Manager at We Build Bots and Craig Pugsley, Director and Creative Lead at StudioFlow explore the hottest tech news stories to hit the press that month. During this episode they discuss Alexa…
#9 - Charlie Cadbury - The Future Of Communication Between Brand & Customer
Dec 12, 2018 • 19 min
During this Botcast episode, we interview Charlie Cadbury, CEO at Say It Now about what he’s learnt working with major brands such as Marriott Hotels, Ministry of Sound, Virgin Media, Aviva, Greggs and BBC. Stores using conversational commerce in the…
The Botcast #1 Monthly News Digest
Dec 2, 2018 • 50 min
At the end of each month, Lucy Hopkins, Digital Marketing Manager at We Build Bots and Craig Pugsley, Director and Creative Lead at StudioFlow explore the hottest tech news stories to hit the press that month. During this episode they discuss Facebook…
#7 - Craig Pugsley - VUX Series ~ All Things Alexa
Nov 5, 2018 • 31 min
Over the next three episodes, we focus specifically on Voice ~ The Botcast VUX Series. During this episode, we talk to Craig Pugsley, Director and Creative Lead at Studio Flow about what he’s learnt working with conversational user interfaces, his time at…
#6 - Adam Greenwood - Top Takeaways from a 1 month Tech Pilgrimage
Oct 25, 2018 • 40 min
We talk to Adam about what he learnt during his one month tech pilgrimage, his continuous experimentation in the voice space and how Greenwood Campbell has evolved and adapted in this rapidly changing landscape.
#5 - Pete Gatenby - Embracing failures during Digital Transformation with Pete Gatenby.
Oct 11, 2018 • 36 min
We talk to Pete about how companies can embrace digital transformation, the importance of testing and celebrating failure and how slow and steady no longer wins the race.
#4 - Paul Shepherd - Revolutionising Customer Services with Chatbots
Sep 14, 2018 • 33 min
We talk to Paul Shepherd, CEO of We Build Bots about their rapid growth after overfunding by 55%. We also talk about micro services, how WBB’s product IntelAgent is revolutionising customer services and what chatbots can do for businesses as a whole.
#3 - Lisa Matthews - Organising your life with AI & chatbots
Aug 31, 2018 • 35 min
We talk to Lisa about her personal organisation chatbot; ‘Our Canary’ which takes all spheres of life into consideration - not just your calendar. We also discuss opportunities within voice and what it’s like being a minority in the tech industry.
#2 - Dr Zara Nanu - Closing the Gender Pay Gap with AI
Aug 14, 2018 • 22 min
The World Economic Forum have said that it’s going to take 217 years to close the gender pay gap. Dr Zara Nanu (CEO at Gap Square) and her team are aiming to do this in under 20 years. If you are interested in learning about how AI is being used to close…
#1 - Julian Harris - Harnessing the Power of Chatbots
Aug 13, 2018 • 45 min
This is Episode One of The Batcast and we are talking to Julian Harris, Head of Technology Research at CognitionX about how to harness the power of AI in business. We discuss Digital Autonomous Organisations (DAO’s), how London has just emerged as the AI…