A Sherpa's Guide to Innovation

E77: Dr. Debbie Salas-Lopez - The Girl From The Bronx

Sep 16 • 37 min

Ben & Jay have a memorable and inspiring conversation with Dr. Debbie Salas-Lopez, SVP of Community and Population Health at Northwell Health. Beyond her formal role, she is a nationally recognized speaker and educator for women leaders in…

E76: How Are You Doing? No, How Are You Really Doing?

Sep 2 • 47 min

Patrick Mulvaney & Victor Armstrong have very different but very important roles in the increasingly critical area of mental health and wellness. Patrick is Chef Owner at Mulvaney’s Building & Loan, a farm to fork restaurant in Sacramento,…

E75: A Pandemic, Recession & Revolution Walk Into a Bar - Anniedi Essien Serves Up Wellness

Aug 19 • 32 min

Ben and Jay celebrate A Sherpa’s Guide to Innovation’s “diamond” episode 75 with a real jewel, a woman who’s on a mission to revolutionize wellness: Anniedi Essien - Chief Swagger Officer, CEO and Founder of Idem Spark. Anniedi talks about her personal…

E74: Unlocking Oceans of Demand - Avoiding The Prosperity Paradox

Aug 5 • 43 min

Ben & Jay are delighted to welcome back two researchers and thought leaders from the Christensen Institute, Efosa Ojomo and Rich Alton, to discuss their recent paper “Avoiding The Prosperity Paradox: How to build economic resilience in a post-COVID…

E73: Leaps of Faith and Logic - Josh Shabtai of Lowe’s Innovation Labs

Jul 22 • 40 min

Learn about the Lowe’s Innovation Labs from Josh Shabtai, Senior Director of Ecosystem, and how they use narrative-driven principles to imagine, explore, test. and create the future for Lowe’s customers through emerging and exponential technologies. In…

E72: Spreadsheets Don’t Build Empathy – Steve Koch of Cast & Hue

Jul 1 • 38 min

Ben and Jay welcome Steve Koch, co-founder and Senior Vice President at customer experience consultancy Cast & Hue. Steve talks about his career transition from marketing and advertising to human-centered design, and the critical connection of…

E71: Designing for Behavior Change with Amy Bucher, PhD

Jun 17 • 45 min

This episode’s guest is Amy Bucher, PhD, Vice President of Behavior Change Design at Mad*Pow, a strategic design consultancy working with industry leaders to create social impact. Amy is an expert in motivational design, behavior change, health, and…

E70: ILN - A Springboard to Move Innovation Forward

Jun 5 • 35 min

How might we move innovation forward in the Covid-19 era and beyond? If you’re an innovator in healthcare, you need to connect with the Innovation Learning Network. This episode features members of the ILN Core Team: Christi Zuber - Executive Director,…

E69: Bermon Painter & the Job to Be Done of the EY wavespace™

May 21 • 27 min

Catch the wave! Bermon Painter is the EY Innovation and Strategy Director at the Charlotte EY wavespace™. He has spent the past 20 years with a focus on product strategy, customer experience, user experience design, and enterprise application development…

E68: Design at a Distance

May 6 • 39 min

Sherpa Host Ben Tingey talks with two Sherpa’s Guide to Innovation podcast vets and innovation pros, David Phillips of Faster Glass and Eric Gorman of Wily LLC, about the rapid pivot to innovating virtually during COVID-19. Hear about what’s worked…

E67: Reflections from an Innovation Gladiator - Dr. Jean Wright

Apr 22 • 44 min

It’s another closet studio edition! For episode 67 we have the privilege of listening to the brilliant mind and disarming wit of our Innovation Gladiator, Dr. Jean Wright, as she reflects on her impending retirement and the things she’s learned as the…

E66: Debunking Design Thinking Myths with Jason Rome

Apr 8 • 37 min

Jason Rome of Skookum joins us on A Sherpa’s Guide to Innovation podcast again, this time talking about the common myths and misapplications of design thinking. He pulls in his customer experience insights, just as he did on Episode 25, to explain how the…

E65: Necessity is the Mother of Invention

Mar 25 • 28 min

Ben & Jay come to you from their closets, reflecting on the sudden and dramatic changes occurring as a result of COVID-19. They discuss working (and podcasting) at home, what COVID-19 might permanently change, and how constraints unleash innovation.

E64: Zayna Khayat on The Future of Aging

Mar 11 • 30 min

Ben & Jay welcome back Dr. Zayna Khayat, Future Strategist of SE Health to discuss their new book, The Future of Aging.

E63: What’s Behind Door #3? Interdependence & Modularity!

Feb 26 • 34 min

Ben, Jay & Will geek out on a great but less well-known theory of Dr. Clayton M. Christensen - Interdependence and Modularity.

E62: Seth Ervin – Libraries as Platforms of Community Change

Feb 12 • 32 min

Can you name an institution more welcoming and inclusive than a library? Probably not. In this episode, we learn from Seth Ervin, Chief Innovation Officer at the Charlotte Mecklenburg Library, about how he applies innovation principles to design the…

E61: Remembering Dr. Clayton M. Christensen

Jan 28 • 14 min

Ben & Jay reflect on what Dr. Clay Christensen has meant to each of them, their experience meeting Clay and his wife, Christine, and a few parting thoughts in gratitude for this amazing man. memoriesofclay.com How Will You Measure Your Life? The Clayton…

E60: Kelly Leonard from The Second City - Improv is Human Being Practice

Jan 22 • 43 min

Ben and Jay open a new decade with an improvisational theatre, organizational learning, and human behavior rock star, Kelly Leonard.

E59: 2019 Sherpa State of the Union

Jan 9 • 18 min

Fellow innovators, esteemed podcast listeners, ladies, and gentlemen – We enter 2020 grateful for the wonderful 2019 behind us. Join us (Jay & Ben) as we review and reflect on the brilliant guests and special moments of 2019, conduct an assessment of the…

E58: The Christensen Institute Asks the Theory About AVs, Tesla & AI

Dec 18, 2019 • 42 min

Ben & Jay close out 2019 with our good friends at the Christensen Institute. In a thought-provoking conversation, Rich Alton, Director of Emerging Research at the Christensen Institute and Chandrasekar Iyer, visiting fellow of Emerging Research and…

E57: Christi Zuber – Matrix Moments, Microclimates & Bridgebuilding

Dec 4, 2019 • 42 min

Ben talks to pioneer practitioner, leader and researcher on innovation and human centered design, Christi Zuber. Christi provides dynamic leadership to two progressive and collaborative innovation organizations – Aspen Labs and the Innovation Learning…

E56: The Chris Elmore - 5,000 Cold Calls, Bootstrapping, and a Beard You Can Hear

Nov 13, 2019 • 48 min

Chris Elmore rolls into the Sherpa studio—Company Evangelist for AvidXchange, a fintech unicorn based in Charlotte, North Carolina, as well as author, teacher, speaker, father of four, and husband of 25 years. Referring to someone as “one of a kind” can…

E55: Everyone is Creative and Everyone is Welcome

Oct 30, 2019 • 50 min

“Everyone is creative. Everyone is welcome.” Long-time friends and local Charlotteans Matt Olin and Tim Miner are the co-founders of Charlotte is Creative, a not for profit organization that develops programs and initiatives designed to break the…

E54: Michael B. Horn - The Jobs to Be Done of Education

Oct 17, 2019 • 43 min

Benjamin Franklin said, “An investment in knowledge pays the best interest.” Learn more about the Jobs to Be Done for which we hire education throughout our lives by listening to this episode, the third in our series on innovation in higher education,…

E53: Health Design Lab - A Bank Vault, MD Designers & a Custom Airstream

Oct 2, 2019 • 41 min

What does it look like when an organization has fully committed to human-centered design? It looks like this: https://www.healthdesignlab.com/ Learn from Robert Pugliese, Director of Innovation Design, and Dr. Kristy Shine, Director of Education and…

E52 Part 2: Bob Moesta – Choosing Better for Learning and Healthcare

Sep 18, 2019 • 36 min

In the second segment of our super-sized “Bobcast”, uber-innovator and Jobs to Be Done expert Bob Moesta digs deeper into his recently released first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with…

E52 Part 1: Bob Moesta – The Grad School Jobs to Be Done Interview

Sep 18, 2019 • 45 min

Bob Moesta rejoins the podcast during the release of his first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn. In Part 1, Bob and Jay put Ben in the hot seat, conducting a live Jobs to Be…

E51: A Healthcare Renaissance Man - Dr. Nisarg Patel

Sep 4, 2019 • 40 min

“I have a problem liking too many things.” Learn from Dr. Nisarg Patel, a healthcare renaissance man, about his journey into the world of medicine. Unafraid to “dive into the deep end,” Dr. Patel is a scientist and researcher of computational cancer…

E50: The Design Value of Health with Steve Downs

Aug 21, 2019 • 42 min

What would it look like if Netflix was helping you stay healthy? Learn about how we can make health an inherent design feature in our everyday lives from Steve Downs, Chief Technology and Strategy Officer at the Robert Wood Johnson Foundation. In this,…

E49: Industry Integration and Serendipitous Collisions with Mike Biselli

Aug 8, 2019 • 37 min

Episode 49 features Mike Biselli, a healthtech entrepreneur and community-building pioneer with a bold vision for reimagining healthcare. Learn about how Mike planted a flag in the ground and determined to create a built environment that would foster…

E48 Part 2: Designing for Cultural Competency and an Inclusive Workforce

Jul 26, 2019 • 28 min

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and assemble an inclusive workforce? Episode #48 - Part 2 features André Blackman and Touré McCluskey of Onboard Health, an…

E48 Part 1: Designing for Cultural Competency and an Inclusive Workforce

Jul 26, 2019 • 32 min

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding cultural diversity and design with cultural competency? Episode #48 Part 1 features Kinneil Coltman, Vice President and Chief Diversity…

E47: A Passion for Product – Tom Schlegel of Radio Flyer

Jul 10, 2019 • 39 min

Ben & Jay talk to Tom Schlegel, Chief Innovation Officer of Radio Flyer, the iconic 102-year old company that’s on a mission to bring smiles to kids of all ages. During his 16 years at Radio Flyer, he has been a key leader in the evolution of the company…

E46: An Abundance Mindset with Robin Glasco

Jun 6, 2019 • 46 min

Get ready to shift your mindset from scarcity to abundance in this episode of A Sherpa’s Guide to Innovation featuring Robin Glasco, co-founder and Managing Partner of Bambü Global Healthcare Advisors.

E45: Reframing Healthcare with Zeev Neuwirth, MD

May 23, 2019 • 56 min

Ben & Jay have the privilege to talk with Atrium Health colleague Dr. Zeev Neuwirth, Senior Medical Director of Population Health about his exciting new book Reframing Healthcare

E44: Designing for People with Intermountain Healthcare’s Todd Dunn

May 9, 2019 • 44 min

Episode #44 features a man we admire from an organization we admire: Todd Dunn, Director of Innovation at Intermountain Healthcare.

E43: Turning Information into Innovation – Health Datapalooza Conference Recap

Apr 25, 2019 • 44 min

Perspectives from Atrium Health teammates who attended the 10th anniversary Health Datapalooza conference on March 27-28 in Washington, DC.

E42: Karen Dillon – Bringing Great Theory to Life

Apr 11, 2019 • 40 min

Ben & Jay have the unique pleasure of speaking with Karen Dillon, NYT best-selling author and former editor of the Harvard Business Review, about her being in “the front seat of the Clay Christensen experience” through years of collaboration with Clay and…

E41: #SXSW2019 – Human Connections, Analogous Learning & 147 Cheeses

Mar 28, 2019 • 45 min

Listen to Lindsay, Jay, Sally, and Ben recap the SXSW2019 sessions they attended, their tried and true success strategies for navigating SXSW, some of the overarching conference themes, the piles of delicious food they sampled, and the applications to…

E40: Efosa Ojomo Turns Theory Into Hope – The Prosperity Paradox

Mar 14, 2019 • 43 min

Ben & Jay are honored to speak with Efosa Ojomo, Global Prosperity Lead at Clayton Christensen Institute and co-author of The Prosperity Paradox with Dr. Clayton Christensen and Karen Dillon.

E39: #HIMSS19 – Caped Crusaders, Precision Medicine and #pinksocks

Feb 28, 2019 • 29 min

We have Dr. Jean Wright (Chief Innovation Officer), Emilie Pandullo (Investment Fund Director), and Michael Johnson (Director, Innovation) in the studio to relive their HIMSS experience.

E38: Niyum Gandhi - Population Health in the City that Never Sleeps

Feb 21, 2019 • 48 min

In this episode, we welcome Niyum Gandhi, Executive Vice President and Chief Population Health Officer at Mount Sinai, to discuss health system transformation, and how he tackles it in one of the most diverse cities in the world.

E37: Dr. Rasu Shrestha – Passion, Purpose & A Plan

Feb 7, 2019 • 29 min

Get to know the dynamic Dr. Rasu Shrestha as he reflects on experiences and influences that have shaped his approach to leadership and innovation, and his exuberance as he anticipates guiding strategy for Atrium Health.

E36: Healthcare Disruption & Precision Innovation with Rebecca Fogg

Jan 31, 2019 • 34 min

Rebecca Fogg, Senior Research Fellow of the healthcare practice at the Christensen Institute, joins the Innovation Sherpas from across the pond to talk disruption, air ambulances, Jobs to Be Done, and why she switched from consumer financial services to…

E35: Catalyzing an Environment for Innovation

Jan 17, 2019 • 28 min

Our human-centered design Sherpas Elizabeth Benfield Watson and Sally Baek are joined by a special guest, John Tartt, AVP of Enterprise Risk Management of Atrium Health, to talk about the Innovation Engine’s Catalyst Program.

E34: A Sherpa Holiday Podcastpalooza!

Dec 20, 2018 • 19 min

Ben & Jay do a short recap of the last year of A Sherpa’s Guide to Innovation, highlighting some memorable moments.

E33: Objectively Creative & Subjectively Analytical - Design Strategist Lee Fain

Dec 6, 2018 • 45 min

Join Design Strategist Lee Fain as he takes us on a storytelling adventure using the Hero’s Journey to a new world of creativity, frameworks, prototyping, and customer discovery.

E32: Disrupt to Improve vs. Disrupt to Destroy

Nov 23, 2018 • 36 min

Your disruptive innovation Sherpas are back to discuss how the theory may be playing out in healthcare. Will Behrmann, Jay Gerhart and Ann Somers Hogg cover a lot of ground on the complex and ever-changing healthcare landscape. Is disruption truly…

E31: Sherpa Showdown: Fast Company Innovation Festival vs. Impact 2018

Nov 8, 2018 • 37 min

Two great conferences – two Innovation Engine Sherpas facing off to extol their virtues!

E30: The (Cult)ivation of Failure: ILN 2018 InPerson Meeting Highlights

Oct 25, 2018 • 40 min

ay takes the show on the road for the Innovation Learning Network’s InPerson Meeting (absolutely not a conference) in Sacramento, California, hosted by The Shop at VSP.

E29: On the Road with Ann Somers & Elizabeth – Mayo Transform 2018

Oct 12, 2018 • 36 min

Join Innovation Sherpas Ann Somers Hogg and Elizabeth Watson in a continuation of their Twitter barrage sharing their experiences and highlights from their recent attendance at Mayo Clinic’s Transform 2018 Conference in Rochester, Minnesota.

E28: The Sherpas Make Time to Sprint with Jake Knapp!

Sep 27, 2018 • 42 min

Join your Sherpas as Ben & Jay give you a play by play of a recent Design Sprint bootcamp taught by author Jake Knapp himself!

E27: Coonoor Behal of Mindhatch – At the Intersection of Improv & Innovation

Sep 13, 2018 • 42 min

Ben & Jay have a lively conversation with Coonoor Behal, founder of Mindhatch, a creative consultancy that blends design thinking, organizational improv and innovation facilitation.

E26: Bob Moesta – Following Language & Energy Through Time & Space

Aug 16, 2018 • 55 min

Welcome to the Bobcast - we’re thrilled to have our Jobs to be Done sensei, Bob Moesta, sharing his innovation wisdom across a wide range of topics.

E25: Digital Innovation, Experience Enablement, and Customized Optionality

Aug 2, 2018 • 50 min

Get your gear ready for this episode on digital innovation, courtesy of Skookum’s own Jason Rome and Michael Ifkovits, along with our summer intern and technophile Nkechi “NC” Nwoko.

E24: Futurespeak with Zayna – People-Powered, Digical & More!

Jul 19, 2018 • 45 min

Dr. Zayna Khayat, Future Strategist with SE Health joins Ben & Ann Somers on a wide-ranging conversation about the future of health and how to drive innovation.

E23: “Yes, And” Now for Something Completely Different!

Jul 5, 2018 • 23 min

Your Sherpas enter unexpected territory when Jay has a transformative improv adventure at The Second City in Chicago – Improv & Innovation.

E22: Design Thinking: Tales from the Wild

Jun 22, 2018 • 37 min

We again welcome Innovation Provocateur David Phillips of Faster Glass to join our own Sherpa Elizabeth Benfield Watson to hear their insights on learning, teaching and practicing Design Thinking.

E21: Special Edition: ILN Spring 2018 Highlights – We’re All In This Together

Jun 7, 2018 • 41 min

Your on-the-spot correspondent Ben Tingey captures live reflections and insights from a star-studded Innovation Learning Network roster.

E20: HLTH 2018 - Quinoa and Carrots, Unlikely Pairings, & “Activated” Employers

May 24, 2018 • 40 min

Lindsay Deneault, Michael Johnson, and Emilie McKenna give an insider perspective on the mind-blowing inaugural HLTH conference

E19: Risky Business – Business Model Innovation & Evolution

May 17, 2018 • 48 min

Your Innovation Engine Sherpas welcome Dr. Derek van Bever, Senior Lecturer and Director of the Forum for Growth and Innovation at Harvard Business School to the studio.

E18: Developing an Innovation Ecosystem – Collecting & Connecting the Dots

May 4, 2018 • 40 min

In a milestone episode, Ben brings our first two guests from outside Atrium Health into the Sherpa studio, Amy Chiou (former Executive Director of Queen City Forward) and David Phillps (founder of innovation consultancy Faster Glass).

E17: Startups, Plug and Play, and Swiss Army Knives

Apr 26, 2018 • 40 min

Your Innovation Engine Sherpas are proud to host Dr. Matt Hanley, Chief Medical Officer – Metro Group at Atrium Health, Lindsay Deneault, and Michael Johnson (Commercialization and Technology Sherpas at the Innovation Engine) discuss the interplay between…

E16: Disruptive Innovation: From the Classroom, to the Bedside, to the Home

Apr 12, 2018 • 40 min

Your Innovation Engine Sherpas are proud to host two Atrium Health senior leaders to discuss how they are applying their learnings from Clay Christensen’s HBX Disruptive Strategy course and their perspectives on disruptive innovation in healthcare.

E15: Special SXSW Edition – Welcome to the Jungle…And the Future

Mar 22, 2018 • 38 min

Join the Innovation Engine Sherpas as they provide a behind the scenes tour of the SXSW conference, recently held in Austin, TX.

E14: Proactive Health Part 2 - Creating a New Frontier

Mar 2, 2018 • 32 min

Your Innovation Engine Sherpas welcome back Dr. Greg Weidner in a “How We Built This” episode on Proactive Health - primary care, reimagined.

E13: Proactive Health Part 1 - Cool Doesn’t Get it Done, Progress Does

Feb 25, 2018 • 27 min

Your Innovation Engine Sherpas welcome Dr. Greg Weidner to describe how Proactive Health is reimagining the primary care experience.

E12: An Exponentially Fine Lens - Amazon, Berkshire & JP

Feb 11, 2018 • 40 min

Your Innovation Engine Sherpas explore the new Amazon-Berkshire Hathaway-J.P. Morgan Chase venture through the lens of Aggregation Theory.

E11: How Do You Make a Sherpa?

Jan 28, 2018 • 42 min

Are innovators born or made? Your Innovation Engine Sherpas get up close and personal about their innovation career journeys.

E10: Mr. Magoo, Field Trips & Sparks of Curiosity

Jan 11, 2018 • 37 min

Your Innovation Sherpas kick off 2018 showing how Intentional Serendipity helps you find new ideas and perspectives.

E9: Jobs to be Done - It’s Not About Us, It’s About You

Dec 13, 2017 • 34 min

Your Innovation Sherpas continue their series on Jobs to be Done. Why is this theory so well suited to the healthcare industry?

E8: Jobs to be Done - Start with the Why

Dec 6, 2017 • 31 min

Your Innovation Sherpas start a multi-episode series on Jobs to be Done. Why does this theory resonate so well? What jobs arise in your life?

E7: The Sky is Falling? Or Not?

Nov 3, 2017 • 39 min

Your disruptive innovation sherpas are back to sort out the kerfuffle (and scuttlebutt) around Amazon, Apple and Google causing all kinds of disruption in health care.

E6: Special Edition - Health 2.0 Fall Conference, Let’s Disruptivate!

Nov 3, 2017 • 30 min

Our start-up and tech sherpas share their experiences at Health 2.0 11th Fall Conference in Santa Clara

E5: Special Edition - Dr. Jean Goes to Holland #ILN17

Oct 24, 2017 • 34 min

Dr. Jean Wright, Chief Innovation Officer of Carolinas HealthCare System, fearless leader of #InnovationEngine, describes her experience at the Innovation Learning Network (ILN) 2017 on-site meeting in Nijmegen, Netherlands.

E4: Special Edition - Mayo Clinic Transform 2017 Conference Highlights

Oct 18, 2017 • 40 min

Ben and Jay share their experience at the Mayo Clinic Transform 2017 conference - Closing the Gap Between People & Health.

E3: Not for the Faint of Heart

Oct 17, 2017 • 33 min

Your Sherpas discuss how incumbents disrupt themselves (successfully or not so much) and the concept of Dual Transformation

E1: Is There Still a Travel Agency Industry?

Oct 16, 2017 • 20 min

Your Sherpas dive into Airbnb to apply low-end and new-market disruption theory.

E2: Coaches, Clinics and Spitting Into a Tube

Oct 16, 2017 • 26 min

Your Sherpas talk about several disruptions within the healthcare industry.

B. Behind the Scenes with the Sherpas

Oct 10, 2017 • 7 min

Ben and Jay go deeper into why the Innovation Engine is doing this podcast, some of their podcast influences and early learnings in the development process.

A. Teaser Trailer - Sherpas?

Oct 8, 2017 • 7 min

Ben and Jay introduce listeners to the Innovation Engine, why they should hire this podcast and what they should expect.