020: A Few Good Bots
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DoNotPay is a chatbot that has helped people beat more than 500,000 parking tickets and now can help you get a lower airfare after you’ve booked a flight. We talk with the startup’s founder and CEO Josh Browder about also helping refugees apply for visas and his vision for a lawyer-free future. Phil Libin, Blaise Zerega, and guest host Cathy Dinas debate the portrayal of AI in the Netflix series Black Mirror, and ask whether hiring a PR firm early in a product’s lifecycle is really just, well, BS.